Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents and visitors in the greater South Bend and Mishawaka area of Indiana, finding a reliable and highly-rated vehicle rental partner is essential, whether you're dealing with a repair, planning a road trip, or coordinating a group outing. Enterprise Rent-A-Car, located on West Edison Road in Mishawaka, has established itself as a premier local destination for high-quality rental services. The agency is more than just a place to pick up a set of keys; it's known for providing exceptional, personalized customer care that makes the rental process smooth and stress-free.
This particular branch stands out not only for its extensive fleet but also for its dedication to the community and its customers. It proudly identifies as a women-owned business, reflecting a commitment to diversity and strong local leadership. Customers consistently praise the team's professional, yet genuinely friendly approach, often describing the service as feeling "like family." This dedication to going "above and beyond" for every person who walks through the door is what sets this Indiana location apart.
The Enterprise Rent-A-Car branch is conveniently situated at a highly accessible location, making it easy for local Indiana users to reach. It’s positioned near major local thoroughfares, simplifying both vehicle pick-up and drop-off. Its address is a known point of convenience for those in the Mishawaka area and for travelers arriving from surrounding towns.
Contact Information
Address: 703 W Edison Rd, Mishawaka, IN 46545, USA
Phone: (574) 256-6900
Mobile Phone: +1 574-256-6900
In terms of accessibility, the location is designed to accommodate everyone in the community. On-site parking is available for personal vehicles, and it offers key features to assist customers with mobility needs, including a wheelchair accessible entrance and a wheelchair accessible parking lot. This attention to detail ensures a comfortable experience for all Indiana-based clients.
Typical operating hours for a neighborhood Enterprise branch are designed to serve the community's needs, often running from 8:00 AM to 6:00 PM on weekdays, and typically shorter hours on Saturdays and Sundays. Customers should always verify current hours or holiday schedules when booking, especially since services like after-hours drop-offs may not be available at this specific branch.
As a full-service car and van rental agency, this Enterprise branch provides a comprehensive suite of rental options to meet various transportation needs, whether for personal use, business travel, or group activities across Indiana. Their offerings cater to everything from a quick local trip to a long-distance road adventure.
- Car Rental Services: This includes a wide selection of vehicles ranging from fuel-efficient economy and compact cars, ideal for single travelers or city driving, to full-size sedans, standard SUVs, and even luxury class vehicles for those seeking an upgrade.
- Van Rental Services: Crucial for group travel, family vacations, or moving items, the agency offers various van types. These include minivans (such as 7- or 8-passenger models), and larger passenger vans, including 10-passenger, 12-passenger, and 15-passenger options. Cargo vans are also available for those with moving or equipment-hauling needs.
- Vehicle Classes: The fleet includes popular categories like economy, fullsize, minivans, SUVs, and luxury cars, ensuring customers can find the perfect match for their travel requirements.
- Onsite Services: All transactions, from rental initiation to vehicle return, are handled conveniently at the location.
- Payment Flexibility: The agency accepts major payment methods for ease of transaction, including credit cards, debit cards, and NFC mobile payments.
- Customer Pick-Up Service: For added convenience, the local team is generally known for offering a complimentary pick-up service, allowing customers to easily get to the rental office to start their reservation.
Several features and policies distinguish this Mishawaka Enterprise location, underscoring their commitment to service and inclusion.
- Women-Owned Business: This location proudly identifies as women-owned, contributing to local economic diversity and leadership.
- Active Military Discounts: They offer special discounts for active military personnel, showing appreciation for those who serve.
- Exceptional Customer Service: Customer reviews frequently highlight the staff's dedication, naming individuals for their kindness, wisdom, and willingness to take time to fully assist customers, often assisting with online processes or helping to load luggage.
- Accessibility Features: The facility ensures a welcoming environment for all, featuring both a wheelchair accessible entrance and a wheelchair accessible parking lot.
- Team-Focused Approach: Customers have noted the entire staff's ability to work cohesively as a team to address needs and ensure the best outcome for the renter, no matter the circumstance.
For individuals in Indiana, the Enterprise Rent-A-Car on W Edison Rd is more than just a typical rental agency—it is a community fixture known for its people-first philosophy. What truly makes this branch worth choosing is the demonstrable dedication to customer experience, often cited in overwhelmingly positive reviews. Clients, including those facing stressful travel emergencies like a car breakdown, have praised the team for turning a difficult situation into a simple and painless process, providing reassurance and going "more than above and beyond" with personal care.
The team’s ability to genuinely listen to a customer's situation and take the necessary time to ensure they are in the 'right vehicle' and fully understand the process is a significant differentiator. Whether you're an elderly customer receiving kind assistance, or someone new to renting a car, the consistent theme is that you are treated "like family." When you rent here, you are choosing a local business that values deep, personalized engagement over transactional speed. This high level of attention, combined with practical benefits like military discounts, diverse vehicle classes from compact cars to large passenger vans, and accessibility provisions, makes the Mishawaka Enterprise branch a standout choice for your vehicle rental needs in the Indiana region. They are truly focused on keeping their focus on you, delivering 100% great customer service every time.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
703 W Edison Rd, Mishawaka, IN 46545, USA
Enterprise Rent-A-Car Reviews
drivingtrucktirecalldiscountvacationsmilingmanagerdealershipcheck
★ 5★ 4★ 3★ 2★ 1This Enterprise gets 20 STARS from me. They made me feel like family, and took care of my every need. Tender Picked me up, and was so helpful and wise. Brendon was so gentle and kind as I am elderly and got me in the right vehicle. Jim DeYoung ( The Branch Manager ) was also very kind as well. The whole team at the Mishawaka Enterprise work together as a team to help you. They listen to your situation and take as much time as needed to get you taken care of. I do not know what I would have done without Brendon helping me. Why would you rent a car from anybody else in this area, when you can go to BEST . Enterprise IS THE PLACE TO GO. We always rent our cars from Enterprise and we always will. Thank you all. I am so grateful for all of you. This teams keep their focus on you. Great Customer Service 100 percent. I ALSO HAVE TO ADD CANDICE AND ZACK. THEY ARE ALSO # 1 IN CUSTOMER SERVICE. ENTERPRISE ON W. EDISON ROAD TREAT YOU LIKE FAMILY. THEY ARE ALL SIMPLY THE BEST
Oct 04, 2025 · Terry ScheibelhutI was attending an out of state wedding last weekend and my car broke down on the Indiana Toll. A local auto body shop that helped me with my car brought me to this Enterprise so I could rent a car & continue my travels. At this point I was 4 hours away from home & about 3 hours from my destination. I didn’t have a reservation walking into Enterprise, but I explained what happened and not being from the area to Claire and she worked with me to find me a rental. She helped me with the online process of booking a rental, she helped me with setting up the financial aspect of it (I’ve never had to rent a car up until this point of my life, this was all new grounds for me), she made me feel at ease and went through everything in the car with me so I knew what to expect while driving it. She also helped me load all of my bags into the car, the car was ready to go on a full tank so I didn’t have to stop and get gas further delaying my trip. Her manager Melissa was also incredible as she helped find me the rental. The entire process was very simple & painless for me, which I was extremely grateful for because considering the circumstances it was very stressful. Because of Claire, I made it to my hotel by 5:30 and I was in a vehicle for the weekend I knew I was safe in. When I came to return the vehicle, Claire greeted me with a smile and asked me how the wedding went and how my weekend had gone, she was extremely personable. I was so grateful for her help I hugged her before I left the store and felt so truly blessed to have crossed paths with her, she went more than above and beyond to help me. Thank you Enterprise, but most of all thank you to Claire!!!
Jul 04, 2025 · Julianna MolinaAbsolutely stellar experience with this car rental spot! Huge shoutout to Zach, Melissa, and Ethan — all three were incredibly friendly, helpful, and made the whole process a breeze. Special props to Zach who went above and beyond — the kind of guy who probably fixes vibes while checking tire pressure. Give that man a raise… or at least a cape, because he’s basically a customer service superhero. 🚗💨🔥 Will definitely rent here again!
Jul 27, 2025 · Shaheer Mustafa MalikRecently used Enterprise and couldn't be more pleased with my experience and the customer service my family and I recieved from Zach! He was awesome and made the whole process so easy, and fun! I definitely will be back and never go else where for my future rental car needs!
Jul 03, 2025 · Michelle JacksonReserved a car and was told to hurry down to pick up as they closed in an hour. Was dropped off by a friend and then told no cars are there to rent but if I waited, one might show up. Over and hour later as they were closing I asked about my car. Again told no cars. So WHY offer a reservation? What does the definition of RESERVE mean to you? Three people working there looked woefully understaffed yet attempting their best. Sadly, I will never again attempt to use Enterprise . Wasted half a day.
Jul 13, 2025 · Vicki Neal
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