Enterprise Rent-A-Car Photos







Enterprise Rent-A-Car Introduce
For Minnesotans, navigating daily life, road trips across our beautiful state, or even unexpected car repairs often necessitates the need for a reliable rental vehicle. Among the many choices available, Enterprise Rent-A-Car consistently stands out as a go-to option, known for its extensive network and customer-centric approach. This article will provide a detailed and engaging overview of the Enterprise Rent-A-Car branch located at 236 W Lake St in Uptown Minneapolis. Designed with local users in mind, we'll explore what makes this specific location a practical and often preferred choice, whether you’re dealing with an insurance claim, planning a family move, or simply need a temporary set of wheels.
Enterprise Rent-A-Car has built a strong reputation for serving communities directly, often positioning their branches conveniently near residential areas and auto repair shops, making them easily accessible for local residents. The Uptown Minneapolis location is a prime example of this strategy, offering a seamless experience, particularly for those whose vehicles are undergoing maintenance or repairs. Understanding the local context, including partnerships with body shops and diverse vehicle offerings, is key to appreciating the value this Enterprise branch provides to our Minnesota neighbors.
From the initial reservation to the final return, Enterprise aims to simplify the car rental process. We'll delve into its strategic location, the array of services it provides, key highlights, and how to get in touch, ensuring you have all the information needed to make an informed choice for your next car rental in the heart of Minneapolis.
Location and Accessibility
The Enterprise Rent-A-Car branch we're focusing on is conveniently located in the vibrant Uptown neighborhood of Minneapolis at:
236 W Lake St, Minneapolis, MN 55408, USA
This address places the branch in a highly accessible part of Minneapolis, particularly beneficial for residents of Uptown, Southwest Minneapolis, and surrounding communities. Lake Street is a major east-west artery, providing excellent connectivity to various parts of the city. Its proximity to major intersections and bus routes ensures easy access for customers relying on public transit or getting dropped off for pickup.
A significant highlight of this location, as noted in customer reviews, is its direct adjacency to Master Collision, a local body shop. This strategic placement creates an exceptionally convenient synergy for those needing a rental car in connection with an auto insurance claim. Customers can drop off their personal vehicle for repairs and seamlessly transition to their rental car next door, minimizing downtime and logistical hassle. This co-location makes the entire process incredibly smooth for Minnesotans dealing with vehicle repairs.
For locals, driving to this location is straightforward, with street parking or nearby lot options usually available for brief drop-offs or pickups. The branch's operating hours typically cater to weekday needs and Saturday mornings, accommodating various schedules, though it's always wise to confirm current hours directly with the branch.
Services Offered
- Extensive Vehicle Fleet: Enterprise offers a broad selection of vehicles to meet diverse needs. This typically includes economy cars (e.g., Kia Rio), compact cars (e.g., Hyundai Accent), mid-size sedans (e.g., Toyota Corolla, Nissan Sentra), full-size sedans (e.g., Nissan Altima, Chevrolet Malibu), SUVs of various sizes (e.g., Nissan Rogue, Chevrolet Equinox, Toyota RAV4, Chevrolet Tahoe, Audi Q3, Audi Q5, BMW X5), minivans (e.g., Chrysler Pacifica), and pickup trucks. This wide variety ensures customers can find a vehicle suitable for anything from daily commutes to family road trips across Minnesota or moving a student's belongings, as a review highlighted.
- Insurance Replacement Rentals: A major specialization of Enterprise, and particularly this location due to its proximity to a body shop, is providing rental vehicles for customers whose cars are undergoing repairs covered by insurance. They work directly with insurance providers like State Farm, often handling direct billing and making the process seamless for the customer.
- Short-Term and Long-Term Rentals: Whether you need a car for a day, a week, a month, or longer, Enterprise provides flexible rental durations to accommodate various personal and business requirements.
- Online Reservations & Mobile App: Customers can easily reserve vehicles in advance through the Enterprise website or their user-friendly mobile app, which helps streamline the pickup process and often allows for accessing special rates.
- Enterprise Plus® Loyalty Program: For frequent renters, the Enterprise Plus program offers benefits such as faster reservations, skipping the counter, and earning points towards free rental days and upgrades.
- Optional Add-ons: To enhance the rental experience, Enterprise typically offers various optional add-ons, including GPS navigation systems, child safety seats (infant, toddler, booster), satellite radio, and additional driver options.
- Fuel Options: Customers generally have choices for refueling: prepay for a full tank, refuel the vehicle themselves before returning, or have Enterprise refuel it upon return (which usually incurs a higher per-gallon rate).
- 24/7 Roadside Assistance: All Enterprise rentals typically come with 24/7 roadside assistance, providing peace of mind in case of unexpected issues like a flat tire, dead battery, or mechanical breakdown during the rental period.
- Paperless Documentation: As noted in a customer review, this location offers paperless documentation, with copies sent directly to your email, promoting efficiency and environmental friendliness.
Features / Highlights
- Seamless Insurance Claim Coordination: The proximity to Master Collision and the reported smooth coordination with insurance companies like State Farm make this location exceptionally strong for customers needing a rental due to car repairs. The ability for Enterprise to directly confirm reservations and billing with the insurance company minimizes stress for the renter.
- Friendly and Helpful Staff: Customer reviews consistently praise the staff, citing individuals like Tyler and Brenna as "friendly, helpful, and easy to work with." This positive interaction contributes significantly to a pleasant rental experience.
- Flexible Vehicle Upgrades (and fair pricing): The willingness to provide an upgrade when the reserved vehicle class is unavailable, as demonstrated by a customer receiving an Audi Q3 instead of an "Intermediate" car, is a positive highlight. Crucially, the commitment to charging the lower, reserved rate even with the upgrade, provided the customer inquired, showcases a customer-first approach to billing.
- Clean and Well-Maintained Fleet: Customers appreciate that the vehicles, like the minivan used for a 1000-mile trip, are "clean and well maintained," ensuring a comfortable and reliable journey.
- Transparent Billing (with customer advocacy): While one customer noted needing to inquire about being charged the correct, lower rate, the fact that Enterprise corrected the charge upon inquiry shows responsiveness and a commitment to fair billing. This indicates that while systems may have initial quirks, the local team is prepared to address and rectify issues.
- Convenient Uptown Location: For Minneapolis residents, especially those living or working in Uptown, this branch offers a highly accessible and central spot for picking up and returning vehicles without venturing too far from their daily routines.
Contact Information
For direct contact with Enterprise Rent-A-Car at their Uptown Minneapolis location, you can use the following details:
Address: 236 W Lake St, Minneapolis, MN 55408, USA
Phone: (612) 822-3932
Mobile Phone: +1 612-822-3932
It's always a good practice to call ahead for specific inquiries, such as confirming vehicle availability, discussing insurance claim details, or clarifying rental terms. The friendly and helpful staff are usually available during business hours to assist you.
Conclusion: Why this place is suitable for locals
For Minnesotans, particularly those residing in Minneapolis and surrounding areas, the Enterprise Rent-A-Car branch at 236 W Lake St in Uptown offers an exceptionally suitable and reliable car rental solution. Its local accessibility, robust fleet, and customer-focused services align perfectly with the needs of residents, especially during times of unexpected vehicle repairs or planned trips.
One of the most compelling reasons for locals to choose this Enterprise location is its strategic partnership and proximity to local auto body shops like Master Collision. This seamless integration for insurance replacement rentals significantly reduces stress and logistical complexities, allowing residents to manage their vehicle repairs and temporary transportation needs with minimal disruption. The positive customer experiences, highlighting the efficiency of this tandem operation and the proactive communication from staff like Tyler, underscore Enterprise's commitment to making a challenging situation easier for its Minnesota clients.
Beyond insurance claims, the branch's diverse fleet, which includes everything from fuel-efficient sedans for city driving to spacious minivans and SUVs perfect for Minnesota family adventures or moving needs, ensures that locals can find the right vehicle for any occasion. The commitment to customer satisfaction, evidenced by friendly and helpful staff who are willing to correct billing discrepancies, further solidifies its standing as a trustworthy local business. For residents of Uptown and neighboring communities, the convenient location minimizes travel time, making the entire rental process efficient and straightforward.
In essence, Enterprise Rent-A-Car at 236 W Lake St is more than just a place to rent a car; it's a reliable local partner that understands and caters to the specific needs of the Minneapolis community, offering peace of mind and practical solutions for a wide range of transportation requirements in the Land of 10,000 Lakes.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
236 W Lake St, Minneapolis, MN 55408, USA
Enterprise Rent-A-Car Reviews
insurancepriceairportsalesphonetruckdoorlakeconveniencethe body shop
★ 5★ 4★ 3★ 2★ 1Tyler and Brenna were both friendly, helpful, and easy to work with. I received a rental in connection with a State Farm auto insurance claim under my 80/20 rental coverage and made my Enterprise reservation through State Farm's online portal while submitting my claim.The Uptown Minneapolis location is conveniently located right next door to Master Collision where I was having my car repaired so they work in tandem with the body shop on my timing. I received a call from Tyler to confirm my reservation almost immediately after getting off the phone with the body shop to set up my car drop-off appointment.The whole process went seamlessly. They just needed a few signatures, my driver's license, and a credit card on file for a (refundable) security deposit and any other charges that would be assessed. All the documentation was paperless and copies were sent to my email.Due to limited inventory, I was given an Audi Q3 (awesome, by the way) despite my reservation being for an "Intermediate" vehicle described as "Hyundai Elantra or equivalent."Luckily, Enterprise charged me the lower rate of the two rather than the Luxury rate of the Audi. Score!Overall, I'd give the experience 4 stars.Less 1 star simply because I was charged the lower rate only because I called to inquire about it the day after picking up. When it was set up, the system automatically charged the rate of the vehicle that was dispensed, so they were able to override that and make sure I wasnt charged more than I should've been. If only that had happened without my having to highlight it, I would have given 5 stars.
Mar 15, 2025 · Abigail L JohnsonRented a minivan for a 1000 mile round trip to move my student. The van fit a full size mattress and all the rest. Van was clean and well maintained. Cost was reasonable.
Jun 19, 2025 · Richard MichelThank you to the team at this location for making my rental car experience so easy! I got in an accident on a Monday and they pushed to get me into a car that same day, which was super important to me. The staff was friendly and super helpful, and I was able to drop the rental off at the body shop where my car was getting fixed for them to pick up. I appreciate your help during this stressful time in my life! Thank you!
Feb 21, 2025 · Lindsay GauvitteI rented a car from this Enterprise location last September. The car they gave me had a broken left side-view mirror that someone had tried to patch up by sticking a one inch by two inch fisheye mirror onto, which made merging onto the highway or changing lanes to the left feel unsafe. The car also reeked of some sort of cleaning agent; the smell got into my clothes and my hair and stuck around after each drive.I pointed out the problems with the car when I returned it and asked how to give feedback to Enterprise corporate on my rental. The agent at this location offered to remove a day from the cost of my rental. I told him I'd appreciate the reduction in rental cost given the state of the car but that would still be filling out feedback. They did not take a day's price off of the cost of the rental.
Feb 06, 2025 · Kilian Bryce RobertsReally shocked by the scummy behavior of this place! The car was given to my girlfriend with some damage, she asked about it and they said not to worry about it. Now they are trying to charge her 5000 in damages for a car she barely had for 6 hours. From the bill it’s clear that not only are they trying to blame her for the previous damage, they’ve also tried to charge her for outlandish repairs that have nothing to do with that damage. Truly and thoroughly disappointed and disgusted they would try to take advantage of a young woman in this way.
Jan 31, 2025 · Daniel Kravitz
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