Enterprise Rent-A-Car Plano, TX: Your Trusted Local Mobility Partner

Enterprise Rent-A-Car Photos

Enterprise Rent-A-Car Introduce

In the dynamic and ever-growing landscape of North Texas, particularly within the bustling city of Plano, reliable transportation is more than a convenience – it's a fundamental aspect of daily life and business. Whether your personal vehicle is undergoing maintenance, you're welcoming out-of-state visitors, or your business needs an extra set of wheels for a project, having access to a dependable car rental service is crucial. Enterprise Rent-A-Car in Plano, TX, located at 6505 W Park Blvd Ste 110, stands as a prominent and often-utilized resource for Texans seeking temporary vehicle solutions.

Enterprise Rent-A-Car is a household name in the rental industry, renowned for its extensive network of neighborhood locations and a diverse fleet of vehicles. The Plano branch embodies this commitment, striving to provide accessible and varied transportation options for the local community. For Texans, this means a wide selection, ranging from fuel-efficient sedans ideal for navigating the city's thoroughfares to spacious SUVs and even vans for larger groups or hauling needs. Their focus is on offering flexibility and convenience, aiming to seamlessly integrate with your daily routine or travel plans.

Enterprise prides itself on a "Complete Clean Pledge," a commitment to ensuring every vehicle is thoroughly cleaned and sanitized between rentals, with particular attention paid to over 20 high-touch points. This pledge is designed to offer peace of mind, assuring customers that their rental is prepared to high hygiene standards. While experiences can vary, and some customers have noted instances where this pledge was not fully met, the company's stated intention is to uphold these rigorous cleaning protocols.

A significant highlight of the Enterprise service for Texans, particularly those whose vehicles are in the shop, is their renowned pick-up and drop-off service. This convenient offering often means Enterprise staff can come directly to you, or your service center, to facilitate the rental process, making a potentially stressful situation much smoother. This commitment to customer service and convenience is a key reason why many locals turn to Enterprise for their replacement rental needs, often referred by their insurance companies.

Customer feedback, while occasionally highlighting areas for improvement such as initial vehicle cleanliness or pre-rental checks, also frequently praises the professionalism and helpfulness of individual staff members. Many Texans appreciate the friendly interactions and efficient service received, especially when dealing with specific employees who go "above and beyond" to ensure a smooth rental experience. Enterprise strives to address customer concerns promptly, reinforcing their dedication to resolving issues and maintaining customer satisfaction.

Location and Accessibility:

The Enterprise Rent-A-Car branch in Plano is conveniently located at 6505 W Park Blvd Ste 110, Plano, TX 75093, USA. This prime location positions it within a vibrant and easily accessible commercial district in West Plano. West Park Boulevard is a major east-west artery in Plano, ensuring that the branch is readily reachable from various parts of the city and surrounding North Texas communities.

Its proximity to major highways like the Dallas North Tollway and the Sam Rayburn Tollway (TX-121) makes it an ideal pick-up point for residents coming from Frisco, Allen, McKinney, and even parts of North Dallas. The strategic placement within a busy retail and business corridor means it's often close to other services and amenities, enhancing the overall convenience for renters. For those utilizing ride-sharing services or being dropped off, the location is straightforward to find. The convenience of this neighborhood branch, as opposed to an airport location, is often a significant advantage for locals looking for a quick and easy rental experience without the added travel time or logistics of airport operations.

Furthermore, its situation near significant local points of interest, such as the Tesla service center mentioned by a customer, underscores its practical accessibility for those needing a replacement vehicle. This thoughtful placement caters directly to the everyday needs of Texans, ensuring that essential services like car rental are within easy reach.

Services Offered:

Wide Range of Vehicle Classes: Enterprise offers a comprehensive selection including Economy, Compact, Mid-Size, Standard, Full-Size sedans, various sizes of SUVs (e.g., Intermediate, Standard, Full-Size, Premium), Minivans, Passenger Vans (including 12 and 15-passenger options), and Pickup Trucks. This diverse fleet accommodates everything from individual commutes to family vacations and commercial hauling.
Insurance Replacement Rentals: A key service for Texans whose vehicles are undergoing repairs after an accident or breakdown, often facilitated directly through insurance companies.
Complimentary Pick-up Service: Enterprise is well-known for offering a pick-up service from your home, office, or repair shop, making the rental process exceptionally convenient (terms and availability may vary, best to confirm with the branch).
Long-Term Rental Options: Flexible rental periods, including daily, weekly, and monthly rates, to suit varying needs, from short trips to extended projects.
Commercial Vehicle Rentals: Solutions for businesses requiring vans or trucks for specific jobs or to supplement their fleet.
GPS Navigation Systems: Available as an optional add-on to help navigate new or unfamiliar areas.
Child Safety Seats: Car seats and booster seats are available for rent to ensure safe travel for families with young children.
Roadside Assistance: 24/7 roadside assistance for peace of mind during your rental period.
Prepay Fuel Options: Various fuel options to choose from, including pre-paying for a full tank or letting Enterprise refuel the vehicle upon return.

Features / Highlights:

Extensive Fleet Diversity: Enterprise boasts one of the largest and most varied fleets in the industry, ensuring a vehicle type is available for almost any purpose.
"Complete Clean Pledge": A commitment to enhanced cleaning protocols, including thorough sanitization of high-touch areas between every rental, aiming to ensure vehicle cleanliness.
Convenient Neighborhood Location: Situated in a highly accessible area of Plano, making it easy for local residents to pick up and return vehicles.
Excellent Customer Service (often): Many customers report positive interactions with friendly, professional, and helpful staff members who strive to make the rental process smooth.
Pick-up Service: A highly valued feature that brings the rental car to the customer, significantly enhancing convenience, particularly for replacement rentals.
Online Booking and Mobile App: Easy-to-use digital tools for reservations, managing rentals, and accessing important information.
Enterprise Plus® Loyalty Program: A rewards program that allows frequent renters to earn points for free rental days and expedited service.
Commitment to Issue Resolution: While occasional issues may arise, the company's stated commitment is to address and resolve customer concerns professionally.

Contact Information:

Address: 6505 W Park Blvd Ste 110, Plano, TX 75093, USA

Phone: (972) 473-6489

Mobile Phone: +1 972-473-6489

Conclusion: Why this place is suitable for locals

For Texans in Plano and the surrounding North Texas communities, Enterprise Rent-A-Car at 6505 W Park Blvd Ste 110 stands out as an exceptionally suitable choice for their car rental needs. In a region where personal transportation is paramount for work, family, and leisure, the convenience and reliability offered by this Enterprise branch are invaluable.

One of the strongest advantages for locals is the branch's strategic location. Situated on a major thoroughfare in West Plano with easy access to key highways, it minimizes travel time and hassle for pick-ups and drop-offs. This accessibility is particularly beneficial when a Texan needs a last-minute rental or is coordinating with an insurance claim for a replacement vehicle. The fact that Enterprise is known for its pick-up service directly from homes or repair shops further cements its position as a go-to solution for those unexpected transportation needs, a service highly valued by busy individuals and families in Texas.

The extensive fleet means that locals can find a vehicle perfectly suited to their specific requirements, whether it's a compact car for zipping around Plano, an SUV for a family trip to a state park, or a robust truck for a weekend DIY project. This versatility caters directly to the diverse lifestyles and demands of Texans. Furthermore, the "Complete Clean Pledge" offers an added layer of assurance regarding vehicle hygiene, a priority for many renters.

While customer experiences can, at times, present minor challenges such as vehicle readiness, the overall feedback indicates a consistent effort towards professional and friendly service. Many Texans have praised individual staff members for their exceptional customer care, highlighting Enterprise's commitment to resolving issues and ensuring satisfaction. This dedication to the customer, combined with a convenient location, diverse vehicle options, and helpful services like the pick-up program, makes Enterprise Rent-A-Car in Plano an excellent and highly suitable choice for local Texans seeking dependable and efficient car rental solutions.

Enterprise Rent-A-Car Details

From the business
Identifies as women-owned

Highlights
Active military discounts

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Enterprise Rent-A-Car Location

Enterprise Rent-A-Car

Texas Collin County Plano West Park Boulevard

6505 W Park Blvd Ste 110, Plano, TX 75093, USA

Enterprise Rent-A-Car Reviews

An average rating of ★4 from 129 user reviews.

managerdrivepickupinsurancepaydebit cardcrewtiredmaintenancehail

★ 5★ 4★ 3★ 2★ 1

I was referred to your location by Progressive Insurance, and I appreciated how conveniently located you are near the Tesla service center. The pickup and drop-off service was efficient — I was picked up directly from Tesla, which was a great start.Upon arrival, the customer service was courteous. The staff were friendly, and there was only one customer ahead of me, so the process wasn’t crowded.However, the rental vehicle itself was disappointing. I expected a clean car, especially with the “Complete Clean Pledge” your company advertises. Unfortunately, the car was not clean upon delivery — there was a visible spill, possibly coffee or soda, in one of the backseat compartments. When I asked the staff to please clean it with wipes he acted quickly and went to their office and came back and wiped off the spill and I mentioned that the car is not clean and he responded defensively, saying the car had been sitting outside for a while. That didn’t explain the interior mess, and I found the response unprofessional.Worse, shortly after driving off, an alert began flashing on the dashboard saying, “Maintenance Required.” It appeared every minute, and eventually remained on the screen permanently — blocking my view of critical information like my speed. I reported the issue to a staff member named Mr. Aman. His response was that “they just forgot to push the button.” I found this to be an unacceptable explanation. Whoever handled the vehicle prior to release should have ensured it was fully ready for rental — including cleaning and resetting any maintenance alerts.This experience makes me question the safety checks and standards being followed before renting out vehicles. It’s clear this car was not properly prepared.I hope you take this feedback seriously and ensure better quality control moving forward.
Jul 02, 2025 · Maria H.
I had an excellent experience working with Tyler. He was professional, friendly, and went above and beyond to ensure I had a smooth rental process. He made everything easy and was quick to answer all my questions. Highly recommend working with him—thank you, Tyler, for outstanding customer service!
Dec 27, 2024 · Peace Maker
My husband and I were going on a roadtrip to Fredericksburg for our anniversary and decided to get a car from this branch last minute. We went with a mini cooper they offered and immediately knew there was going to be a problem when the representative at the desk told us the “check engine” sign would come on but it didn’t need to be serviced since their mechanics couldn’t find the “problem”. He told us if we could manage to turn it off our selves then that would be great. We knew this was the first red flag. We took the car and immediately hit the road, stopped at a gas station about an hour in to get gas and kept driving. An hour away from our destination we got an alert saying the engine was overheating and to turn off the car. We parked on the side of the desert road in Llano, TX and waited a while before trying again and the same thing would appear so we parked the vehicle in school parking lot. We called emergency line and told us they would send an Uber to pick us up to take us to our destination and that they would send a tow truck to retrieve the car. After 2 hours of waiting in the blazing sun in the middle of the desert and no Uber or Lyft being able to pick us up because we were in the middle of nowhere we called over 4 times back telling the emergency line we were going to get a taxi since we were starting to get heatstroke and had no water left. We were initially told by enterprise that we shouldn’t request an Uber or Lyft until the tow truck was on site which we were giving an estimate of 90 minutes. Eventually after 3 hours we were able to get a taxi driver from Austin to pick us up and had to pay $130+ out of pocket just for us to get to our airbnb at around 10pm. We were hungry, tired, sick and thirsty. Everything in and around the town were completely closed and we had to deal with our situation until the next day. We called enterprise over 9 times, and the tow company over 10 times just to make sure we were 100% guaranteed a car at the Fredericksburg branch when we woke up the next day and to ask the towing company if they were on their way after being told numerous times they were on their way just to get told the same thing that they were heading over there next. We woke up the next day around noon, I called the Fredericksburg branch just to make sure they had our replacement car available just to be told they were sold out and couldn’t do anything for us. I called the customer care line and they told us that they never had availability to begin with and we would have to Uber an hour+ away to a different branch to get our replacement near San Antonio. We were fuming. Not only were we lied to the entire trip but we were running on nothing but minimal sleep. We requested the Uber that enterprise had offered and went on our way. We got our replacement and made our way back to our airbnb to spend what less of the 24 hours we had left on our trip. We finally received a call from the towing company asking where we were as they were finally on their way over 12 hours later. We explained the situation and hung up. After finishing our trip and heading home the new vehicle had no problem making it back to Plano and we explained the entire situation to the branch manager. We received a refund and were told to submit the taxi receipt to get our refund via check after being approved a week and a half later. The refund on the vehicle was not what we cared about. This branch wasted our time, put our lives and health at risk and didn’t want to take fault in everything that had happened. We have traveled all over the country and rented cars numerous time and have never had this problem with any branch or company. What made us upset even more was the fact that they submitted a claim to our insurance claiming it was our fault and they demanded compensation for the engine replacement. When I called the manager Tyler he had to put me on hold just to find out what was going on since he had no idea of a claim being sent out. Do NOT rent from this branch!!! They will give you a faulty car and try to scam your insurance.
Oct 17, 2024 · Ellie Cruz
Aman was very helpful, as was the driver who helped pick me up. The are kind and pleasant and easy going and understanding here. The branch office was clean and tidy and Aman made a really good call that mkgjt luggae would not have fit well in the most compact car they had. This location and the one I dropped off in Kansas City Missouri we're both very respectful of me being a Veteran and the fact that I was trying to go somewhere for brain injury care. I want to thank you and Enterprise helping for to Missouri safely and without issue. I appreciate the modern safety features your vehicles have which can help improve safety if a driver is even more fatigue then they realize. It can be a literal lifesaver. Many interstate are still lacking in adequate amount of freeway rest areas or truck stomps etc. So yes I am very much a fan of the features on new vehicles that help keep drivers alert or prevent distracted driving. National Highway Traffic Safety Association. Please take note and give them an Award for excellence.
May 11, 2025 · Charles Stickles
This is the second time we have rented at Enterprise in Plano. The cars are well maintained and in great condition. The staff is always friendly and go the extra mile to make me feel like I’m a special customer. I will be using them for all my future car rentals.
Apr 05, 2025 · Mandy Whittle