Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents and visitors in Frederick, Maryland, finding a reliable and convenient car rental service is often a top priority, whether for a quick trip, an extended vacation, or simply when your own vehicle is in the shop. Among the many options, Enterprise Rent-A-Car at 1410 W Patrick St stands out as a consistently recommended choice, known for its commitment to customer satisfaction and a diverse fleet of vehicles. This location caters specifically to the needs of the Frederick community, offering a seamless and stress-free rental experience.
Enterprise Rent-A-Car has built a strong reputation across the United States, and its Frederick, MD branch lives up to that standard. It's a place where you can expect not just a car, but a complete transportation solution tailored to your individual requirements. From those unexpected emergencies, like a car breakdown or accident, to planned events like family vacations or business travel, this local Enterprise branch is equipped to handle a variety of needs with professionalism and efficiency. The focus here is on making car rental as straightforward and pleasant as possible, ensuring that you can get back on the road with confidence.
What truly sets this Enterprise location apart, as highlighted by numerous customer reviews, is the exceptional service provided by its staff. Individuals like Mariam and Troy, mentioned by satisfied customers, exemplify the branch's dedication to going above and beyond. Their patience, clear communication, and genuine care for customers navigate stressful situations, turning what could be a difficult experience into a smooth and worry-free one. This level of personalized attention is invaluable, especially when you're dealing with the aftermath of an accident or unexpected travel changes. It’s this human touch that makes the Frederick Enterprise branch more than just a place to pick up a car; it’s a trusted local partner.
The Enterprise Rent-A-Car branch in Frederick, Maryland, is conveniently located at 1410 W Patrick St, Frederick, MD 21702, USA. This address places it within easy reach for many residents and businesses in the Frederick area. West Patrick Street is a well-known thoroughfare, making the branch simple to find whether you're coming from downtown Frederick, the surrounding neighborhoods, or even major highways in the region. Its accessible location ensures that picking up or dropping off your rental vehicle is a quick and hassle-free process.
While specific public transportation routes directly to the branch may vary, the general accessibility of the area by car or ride-sharing services makes it a practical choice for anyone in need of a vehicle. For those arriving from out of town, its proximity to various local landmarks and main roads ensures a smooth transition to your rental car, allowing you to quickly embark on your journey, explore the charming city of Frederick, or commute for business without significant delays.
Wide Range of Vehicle Classes: Enterprise offers a diverse fleet to meet various needs, including economy cars, compact vehicles, standard sedans, full-size cars, SUVs, minivans, and even luxury vehicles. This variety ensures that whether you need something fuel-efficient for daily commutes, spacious for a family trip, or something more upscale for a special occasion, you'll find a suitable option.
Short-Term and Long-Term Rentals: Whether you need a car for just a day, a weekend getaway, or an extended period due to vehicle repairs or long-term projects, Enterprise provides flexible rental durations to accommodate your schedule.
Insurance Replacement Rentals: A core focus of Enterprise's "home city" model, this branch specializes in providing replacement vehicles for customers whose cars are undergoing repairs after an accident or breakdown. Their staff is often skilled in working with insurance companies to streamline this process.
Business Rental Programs: Enterprise offers customized rental solutions for businesses, helping companies manage their transportation needs efficiently and cost-effectively, whether for employee travel or larger fleet requirements.
Additional Driver Options: The branch allows for additional authorized drivers, with specific policies regarding spouses/domestic partners and other individuals. This offers flexibility for shared driving responsibilities.
Damage Waiver (DW) Options: Customers have the option to purchase a Damage Waiver, which can reduce or waive their financial responsibility for damage to the rental vehicle, providing peace of mind during their rental period.
Refueling Service Options: Various options are available for fuel, allowing customers to choose whether to prepay for fuel, have Enterprise refill the tank upon return, or refuel the vehicle themselves before dropping it off.
After-Hours Drop-off: For convenience, the branch typically provides an after-hours drop-off service, allowing customers to return vehicles outside of regular business hours by parking the vehicle and placing keys in a secure drop box.
Online Reservation Management: Customers can easily view, modify, or cancel reservations through the Enterprise website or mobile app, offering flexibility and control over their rental plans.
Exceptional Customer Service: As evidenced by customer testimonials, the staff, including individuals like Mariam and Troy, are consistently praised for their friendly, knowledgeable, and patient approach. They are committed to providing clear explanations and ensuring customers leave with the right vehicle for their needs, even in stressful situations.
Diverse Fleet for Every Need: From compact cars ideal for city driving to spacious SUVs for family adventures and even trucks and vans for larger hauling needs, Enterprise offers a comprehensive selection to match any requirement.
Commitment to Cleanliness: Enterprise adheres to its "Complete Clean Pledge," an industry-leading procedure to thoroughly clean and sanitize every rental vehicle. This commitment to hygiene provides renters with confidence and peace of mind.
Convenient Location with Easy Access: Situated on a major street in Frederick, the branch is easy to find and access, minimizing travel time for local customers.
Flexible Rental Policies: With options for additional drivers, various fuel plans, and after-hours drop-off, Enterprise strives to make the rental experience as convenient and adaptable as possible for its customers.
Seamless Digital Experience: The Enterprise mobile app and website allow for easy booking, reservation management, and access to important rental information, enhancing the overall customer journey.
Customer-Centric Approach: The branch's focus on understanding individual customer needs, especially during challenging times like vehicle repairs, sets it apart and fosters strong customer loyalty.
Address: 1410 W Patrick St, Frederick, MD 21702, USA
Phone: (301) 631-6884
For residents of Frederick, Maryland, Enterprise Rent-A-Car at 1410 W Patrick St is more than just a car rental agency; it's a reliable local resource. Its convenient location ensures easy access for quick pickups and drop-offs, integrating seamlessly into your daily routines. Whether you're facing an unexpected car repair, planning a family road trip, or simply need a temporary vehicle for business or personal use, this branch offers a wide selection of well-maintained vehicles to suit any purpose. The diverse fleet means you won't have to compromise on comfort, size, or fuel efficiency, finding exactly what you need when you need it.
What truly makes this Enterprise location suitable for locals, however, is the consistent praise for its outstanding customer service. As echoed in customer reviews, the staff's dedication to professionalism, patience, and genuine care transforms potentially stressful situations into smooth, worry-free experiences. Knowing that you can rely on a team that genuinely cares about your needs, explains options clearly, and goes the extra mile – as Mariam and Troy have demonstrated – builds trust and loyalty within the community. This local branch understands the specific demands of Maryland drivers and provides tailored solutions with a friendly, efficient approach. For dependable transportation and a customer experience that prioritizes your peace of mind, Enterprise Rent-A-Car in Frederick is an excellent choice for every local resident.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1410 W Patrick St, Frederick, MD 21702, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I recently had the pleasure of working with Mariam and Troy at Enterprise, and I can’t say enough good things about their service. After an accident left me stressed and needing a rental car, they stepped in with professionalism, patience, and genuine care. From the moment I arrived, Mariam and Troy handled every detail—explaining my options clearly, patiently answering all my questions, and ensuring I left with exactly the vehicle I needed. Their guidance turned a difficult situation into a smooth, worry-free experience. Thanks to them, Enterprise has earned my highest recommendation. I’ll be telling all my friends to ask for Mariam and Troy whenever they need a rental!
Jun 09, 2025 · Norka HardyThe whole staff was friendly, knowledgeable, and of course helpful,my vehicle was ready to go when I got to the office to pick it up. Mrs. Mariam was so helpful and I will not hesitate to go to this enterprise location whenever I need to rent a vehicle.
Jul 08, 2025 · Marvin LazoReserved a one way rental from Frederick to IAD. Received a confirmation call the day before the reservation. Arrive on time for pick up to be told that they do not accommodate one way rentals. Customer service and members services both told us the branch should honor the reservation and that we should wait for the regional team to call, with no timeframe given on when / if we could have the confirmed reservation we booked.This unfortunately is a pattern with enterprise over many years that we’ve experienced with corporate rentals. If there are any other rental agencies available, I recommend them over Enterprise. They have no issue wasting your time and no interest in updating their systems to correct this issue.
Jul 15, 2025 · Sarah OliverNeeded a car short notice for the day today, they set me up in only a few minutes with a car without any issues, and when I got back with the car later that day, were even nice enough to drive my wife and me across the street to where we were picking up our repaired car. Everyone was polite and professional and made the entire process simple and enjoyable.
May 12, 2025 · Benjamin DilworthThe car was clean and appeared fairly new. The rental agent was efficient and I was in and out quickly. I expected a compact car but they put me into a Jeep. I was barely able to get into the thing and, to get out, I just slid down till my feet touched the ground. Next time. I will insist on a compact car.
Apr 19, 2025 · Chris Kerr
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