Enterprise Rent-A-Car

- 14501 W Sunrise Blvd, Sunrise, FL 33323

For residents across South Florida, particularly in the vibrant community of Sunrise, reliable transportation is a cornerstone of daily life. Whether you need a temporary vehicle while yours is in for service, a convenient ride for a family trip, or a dependable car for business, finding a car rental service that prioritizes customer satisfaction and offers a diverse fleet is crucial. Enterprise Rent-A-Car, with its well-known presence and commitment to customer service, offers a local solution right here in Sunrise, striving to meet the varied demands of Floridians.

Enterprise Rent-A-Car is a globally recognized leader in the rental car industry, renowned for its extensive network of neighborhood locations and its strong emphasis on customer care. The Sunrise location on West Sunrise Boulevard embodies this commitment, aiming to provide a personalized and efficient rental experience for every client. They understand that for many locals, a rental car is more than just a temporary solution; it's a vital link to their daily routines and leisure activities. While individual experiences can vary, as reflected in customer feedback, Enterprise generally strives to maintain a fleet of well-kept vehicles and a service model designed for convenience. Their goal is to offer a wide range of vehicles, from fuel-efficient economy cars perfect for navigating city streets to spacious SUVs for family adventures, ensuring that residents have access to the right vehicle for their specific needs.

The Enterprise Rent-A-Car branch at 14501 W Sunrise Blvd, Sunrise, FL 33323, USA, boasts a highly accessible and convenient location for residents throughout Sunrise and the surrounding western Broward County area. Situated on West Sunrise Boulevard, a major thoroughfare, it offers straightforward access from various neighborhoods and nearby cities like Plantation, Lauderhill, and Davie. This particular location is often noted for being on or near the property of a Ford dealership, which can be a significant convenience for customers whose vehicles are undergoing service there. Choosing a neighborhood branch like this one often means avoiding the typically busier and more complex rental processes found at major airports, saving valuable time for locals. Its central placement within Sunrise ensures that picking up and dropping off your rental car is a hassle-free experience.

Enterprise Rent-A-Car offers a comprehensive suite of services designed to meet a wide array of personal and business car rental needs for Floridians. Their offerings are extensive and aim to provide flexibility and choice for every customer. Services typically include:

• Diverse Vehicle Fleet: Customers can choose from a broad range of vehicle classes, including economy, compact, mid-size, full-size cars (e.g., Chevrolet Spark, Toyota Corolla, Chevrolet Malibu), SUVs (e.g., Ford Escape, Toyota Highlander, Dodge Journey), minivans, passenger vans, luxury cars (e.g., Chevrolet Impala, Genesis G70), and convertibles (e.g., Ford Mustang Convertible). This ensures options for various group sizes, luggage needs, and travel preferences.
• Short-Term and Long-Term Rentals: They offer flexible rental durations to accommodate quick day trips, weekend getaways, weekly rentals, or even extended long-term rentals for months at a time, catering to different post-service or travel plans.
• Online Booking and Mobile App: Enterprise provides robust online booking capabilities and a user-friendly mobile app, allowing customers to easily reserve, modify, and manage their rentals from their smartphone or computer.
• Optional Add-ons: Renters can enhance their experience with a variety of extras such as GPS navigation systems, child safety seats (infant, toddler, booster), SiriusXM® satellite radio, and roadside assistance.
• Damage Waiver and Protection Products: They offer various protection plans, including Damage Waiver (DW) and Extended Protection (EP), to reduce or waive responsibility for vehicle damage, though customers should always verify their personal insurance coverage.
• Refueling Service Options: Customers have choices for fuel payment, including prepay fuel, having Enterprise refill the tank (We Refill option), or refueling themselves before return (You Refill option).
• Enterprise Plus Loyalty Program: A free loyalty program that allows members to earn points for every dollar spent on qualifying rentals, which can be redeemed for free rental days. It also offers expedited service at many locations.
• Local Pick-up Service: Enterprise is well-known for offering a complimentary pick-up service from homes or offices within a reasonable distance, a significant convenience for local customers (though availability should be confirmed with the branch).

Enterprise Rent-A-Car, and specifically its Sunrise location on West Sunrise Boulevard, offers several features and highlights that contribute to its reputation and overall customer experience. While customer experiences can vary, as seen in the provided reviews, key aspects often include:

• Strong Customer Service Focus: As one positive review enthusiastically states, "The customer service I received was outstanding. The car drove perfect got me where I needed to go and back home safe. Special thanks to Joseph always very helpful. I have been renting from Enterprise for years now and I must say this location is one of the best." This highlights their commitment to positive interactions and helpful staff.
• Broad Fleet Availability: Enterprise is known for its wide selection of current-model vehicles, generally ensuring customers can find a car that suits their specific needs, from economy to luxury or larger family vehicles.
• Convenient Neighborhood Location: Being situated on West Sunrise Boulevard, often near a Ford dealership, provides excellent accessibility for local residents, making pick-up and drop-off easier than at airport locations.
• Reliable Vehicles (typically): Many customers find their vehicles to be reliable and perform well for their trips.
• Enterprise Plus Benefits: For frequent renters, the loyalty program offers benefits like expedited service, which can significantly streamline the rental process.

However, it's also important to acknowledge areas where improvements are sometimes needed, as indicated by a negative review:

• Vehicle Maintenance Consistency: One customer reported significant issues with a car, including a broken speaker, non-working door lock, dead key battery, and dangerously worn brakes, suggesting that vehicle checks are not always thorough.
• Staff Knowledge Gaps: The issue with the Enterprise representative not knowing Ford's warranty rental policy led to the customer incurring unexpected costs, highlighting a need for more comprehensive training, especially for staff located at dealerships.
• Fuel Policy Misunderstandings: The customer being given a half-tank and then having to return with more gas without compensation indicates potential for confusion or perceived unfairness regarding fuel policies.

For inquiries, reservations, or any assistance regarding your car rental needs with Enterprise Rent-A-Car at 14501 W Sunrise Blvd, Sunrise, FL, you can easily reach out using the following contact information:

• Address: 14501 W Sunrise Blvd, Sunrise, FL 33323, USA
• Phone: (954) 846-8585
• Mobile Phone: +1 954-846-8585

It is always advisable to call ahead for specific questions about vehicle availability, policies, or to confirm your reservation details, particularly if you have specific needs like dealership-covered rentals, to ensure the smoothest experience.

For locals in Florida, especially those in Sunrise and the surrounding areas of Broward County, Enterprise Rent-A-Car at 14501 W Sunrise Blvd presents a suitable option for their car rental needs, provided they are proactive in their interactions. The positive feedback highlights Enterprise's capacity to deliver "outstanding" customer service, with staff members like Joseph being "very helpful." This indicates that when service is at its best, Enterprise offers a highly satisfactory and reliable experience for residents needing a vehicle, whether for personal use or while their own car is undergoing repairs.

However, the negative review serves as a crucial reminder for Floridians to be diligent: always inspect the vehicle thoroughly before driving off, clarify all rental terms including insurance and fuel policies, and confirm any specific arrangements (like dealership-covered rentals) directly with the dealership and the rental agency to avoid misunderstandings. Despite potential inconsistencies, the widespread presence of Enterprise and their general commitment to customer service, along with the convenience of a neighborhood location, still makes them a viable choice for many local residents. For those who prioritize a broad selection of vehicles and the potential for excellent service, Enterprise in Sunrise remains a go-to solution for reliable transportation in the Sunshine State.

Enterprise Rent-A-Car

14501 W Sunrise Blvd, Sunrise, FL 33323, USA