Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents across the expansive and diverse landscape of New Mexico, and particularly within the vibrant city of Albuquerque, having flexible and dependable transportation is often a daily necessity. Whether your personal vehicle is in the shop for repairs, you're planning a scenic road trip through the Land of Enchantment, or you simply need a temporary car for an extended period, car rental services play a vital role. Among the most recognized and trusted names in the industry, Enterprise Rent-A-Car stands out, and their Westside Albuquerque branch offers a convenient and reliable solution for many local transportation needs.
This article aims to provide a clear, engaging, and informative overview of Enterprise Rent-A-Car located at 4330B Westside Dr NW in Albuquerque. Tailored specifically for local users in the New Mexico region, we will delve into their accessible location, the comprehensive array of services they offer, notable features and highlights that set them apart, and essential contact information. Our goal is to equip you with a thorough understanding of what this Enterprise branch can provide, helping you make an informed decision when your next car rental need arises in Albuquerque, ensuring your journeys are as smooth and enjoyable as possible.
From navigating city streets to embarking on longer journeys across the state's breathtaking landscapes, a dependable rental car can significantly enhance your mobility and overall experience. Let's explore what makes Enterprise Rent-A-Car a premier option for the local community on Albuquerque's Westside.
Enterprise Rent-A-Car at 4330B Westside Dr NW is a key part of the globally recognized Enterprise brand, known for its extensive network, diverse fleet, and strong focus on customer service. This particular Albuquerque branch primarily serves the local "home city" rental market, catering to individuals who need a replacement vehicle due to an accident, mechanical repair, or for special occasions like short business trips or leisure travel within New Mexico. Enterprise’s philosophy is rooted in providing personalized attention and efficient service, aiming to get customers on the road with minimal fuss.
Customer reviews frequently highlight the friendly, knowledgeable, and helpful staff at this specific location, indicating a strong commitment to a positive customer experience. The branch is praised for providing cars in excellent condition that are super clean, meeting the needs of various travel distances. While, like any large corporation, there can sometimes be challenges with broader corporate processes, the local Westside Enterprise team consistently receives accolades for their proactive problem-solving and dedication to customer satisfaction. They aim to make the entire rental process, from reservation to return, as smooth and hassle-free as possible for the Albuquerque community.
Enterprise Rent-A-Car is conveniently located at 4330B Westside Dr NW, Albuquerque, NM 87114, USA. This address places the branch on Albuquerque's rapidly growing Westside, making it highly accessible for a significant portion of the city's population, particularly those residing in neighborhoods west of the Rio Grande. Westside Drive NW is a major arterial road, providing straightforward access from various residential areas and connecting efficiently to other main roads and highways, including Coors Blvd NW and Paseo del Norte. This strategic location is a significant advantage for locals, as it offers an easy-to-reach alternative to the busier airport rental car facilities at Albuquerque International Sunport (ABQ).
The branch's presence in a residential and commercial hub on the Westside means it's often more convenient for residents to access, whether they're coming from nearby communities or using public transportation within the local bus network. Enterprise is well-known for offering pick-up service for customers (within a reasonable distance), further enhancing the accessibility of this location. Once you've picked up your vehicle, the Westside location provides direct routes to explore Albuquerque, head north towards Santa Fe or Los Alamos, or embark on adventures to the stunning landscapes of northern or southern New Mexico.
Enterprise locations generally have comprehensive operating hours, often including weekends, to accommodate diverse customer schedules. It is always recommended to confirm the specific hours for the 4330B Westside Dr NW branch directly to ensure convenient pick-up and drop-off times for your plans.
- Extensive Vehicle Fleet: Enterprise offers one of the most comprehensive selections of vehicles in the industry. This branch typically provides economy cars for fuel efficiency, compact and mid-size sedans (e.g., Toyota Corolla, Nissan Versa, VW Jetta) for daily commutes, full-size sedans (e.g., Chevrolet Malibu, Nissan Maxima) for comfort, a wide range of SUVs (e.g., Hyundai Kona, Nissan Rogue, Chevrolet Equinox, Chevrolet Tahoe, Class Premium SUV) for families or those needing more space, minivans (e.g., Dodge Grand Caravan, Toyota Sienna), pickup trucks (e.g., Ford F-150), and specialty vehicles. This ensures a suitable vehicle for virtually any need.
- Short-Term and Long-Term Rentals: Whether you need a car for a few hours, a day, a week, a month, or even longer, Enterprise offers flexible rental durations to match personal, business, or replacement vehicle needs.
- Complimentary Pick-Up Service: A highly valued service, Enterprise often provides free pick-up service from your home, office, or repair shop within a certain radius, and will drive you to the rental branch to complete your paperwork and pick up your car. This greatly enhances convenience for locals.
- Optional Add-ons and Protection Plans: To provide peace of mind and convenience, Enterprise offers various optional additions. These include Damage Waiver (DW) to reduce or waive responsibility for vehicle damage, Supplemental Liability Protection (SLP) for extended liability coverage, Personal Accident Insurance (PAI), roadside assistance, GPS navigation systems, and child safety seats (infant, toddler, booster).
- Enterprise Plus Rewards Program: For frequent renters, the Enterprise Plus program offers benefits such as expedited service, earning points for free rental days, and potential complimentary upgrades (e.g., Enterprise Plus Silver, Gold, Platinum status).
- Various Payment Options: Enterprise accepts major credit cards. While debit card rentals are also accepted, they may come with specific requirements such as a local address verification, minimum age, and potentially a higher security deposit.
- Business Rental Programs: Enterprise offers customized rental programs for businesses, providing tailored solutions, special rates, and dedicated support for corporate clients.
- Exceptional Local Customer Service: A consistent highlight in reviews for this Westside Albuquerque branch is the friendly, knowledgeable, and helpful staff, with specific shout-outs to individuals like Olivia and Kat. This personalized and professional service is crucial for a smooth rental experience.
- Well-Maintained and Clean Fleet: Customers frequently praise the excellent condition and cleanliness of the rental vehicles. Receiving a super clean car in great working order is a significant factor in customer satisfaction.
- Smooth and Easy Process: The entire rental process, from reservation to pick-up and return, is repeatedly described as simple and hassle-free, which is invaluable for busy individuals.
- Convenient Westside Location: Being situated on the Westside of Albuquerque, this branch offers superior accessibility for a large portion of the local population, avoiding the need to travel to the airport or other more distant locations.
- Complimentary Customer Pick-Up: The availability of a free pick-up service directly from your home or workplace is a major convenience, especially when your own vehicle is unavailable.
- Variety of Vehicles for Every Need: From economical cars perfect for city commutes to spacious SUVs ideal for family road trips, the diverse fleet ensures that local customers can always find a vehicle that precisely matches their requirements.
- Problem Resolution by Local Team: Despite potential challenges with corporate-level support, the local Westside Enterprise team is highly commended for their ability to quickly and effectively resolve issues, such as replacing a vehicle after a tire blowout, showcasing their dedication to local customer satisfaction.
For inquiries, reservations, or any assistance regarding your car rental needs at Enterprise Rent-A-Car – Westside Albuquerque, you can reach them through the following:
- Address: 4330B Westside Dr NW, Albuquerque, NM 87114, USA
- Phone: (505) 890-4129
- Mobile Phone: +1 505-890-4129
It is always recommended to call within their operating hours for direct assistance, to confirm vehicle availability, or to arrange for their pick-up service.
For residents of New Mexico, particularly those in the sprawling and vibrant city of Albuquerque, Enterprise Rent-A-Car at 4330B Westside Dr NW offers an exceptionally suitable and reliable solution for their diverse car rental needs. Its prime location on Albuquerque's Westside is a significant advantage for the local populace. This branch bypasses the often-higher costs and logistical complexities associated with airport car rental facilities, providing an easily accessible and convenient alternative for residents across numerous Westside neighborhoods and beyond. The availability of a complimentary pick-up service further solidifies its local appeal, bringing the rental experience directly to the customer’s doorstep or repair shop.
The consistent positive feedback regarding the staff’s friendliness, knowledge, and helpfulness, with specific mentions of "exceptional customer service" from individuals like Olivia and Kat, highlights a deeply customer-centric approach. For New Mexicans, knowing that their local Enterprise team is responsive and dedicated to a smooth process, even when dealing with unexpected issues like a vehicle replacement, provides immense peace of mind. This level of personalized care sets this branch apart.
Furthermore, the variety of clean, well-maintained, and modern vehicles ensures that locals can find the perfect car for any occasion – whether it’s an economical sedan for daily errands, a spacious SUV for a family trip to the mountains, or a sturdy pickup for hauling supplies. The flexibility in rental durations and comprehensive optional services further enhance its suitability for the practical needs of residents. In essence, Enterprise Rent-A-Car on Westside Albuquerque stands out as more than just a car rental agency; it acts as a trusted local mobility partner, providing reliable vehicles and outstanding service that makes navigating life in the Land of Enchantment effortlessly convenient for its community.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
4330B Westside Dr NW, Albuquerque, NM 87114, USA
Enterprise Rent-A-Car Reviews
pick upinsurancemanagerpricepaydrivingdebit cardcalltireswindshield
★ 5★ 4★ 3★ 2★ 1For my first-time car rental experience, this location was great. The staff were friendly, knowledgeable, and helpful. The car was in excellent condition, super clean, and exactly what we needed to travel as far as we did for our trip. It was easy to reserve, pick up, and return. I'll definitely be back if I need another rental.
Jun 17, 2025 · Ashleigh LynnMy local (westside on Albuquerque) enterprise experience was amazing. Everyone there was super nice to me, and there were no complicated issues in getting my rental car. It was a totally smooth process. Shout out to Olivia and Kat for exceptional customer service!Now, as for the corporate office. I cannot express enough how disappointed and thoroughly frustrated I was with their lack of attention and complete disregard for my time. My first rental car had a blowout, and I was instructed to take the car to discount tire, which I did. I waited 4 hours- no i'm not kidding- For the corporate office/admin to authorize the replacement. I had the bumper to bumper insurance. Discount tire finally closed their lobby, and I had to leave still driving on the donut. Enterprise admin never did authorize the new tire replacement.They need to take a clue from my local enterprise team who replaced the car with a new rental the next day.Thanks Westside Enterprise! You're the freakin' best!
Mar 22, 2025 · Myles WinterManager was outstanding. She was very professional and efficient. She went over the contractual requirements and answer our questions. We knew when we left what our responsibilities were and what the rental was going to cost us. Thank you.
Jun 29, 2025 · James MartinezTerrible. I would give negative stars if I could. The initial pickup they "lowered" the price of the vehicle because it was dirty, had large, noticeable stains on the back seats, wasn't cleaned properly, and smelled bad. I wasn't going to pick it up at first but I had repairs scheduled on my personal vehicle and we needed something for our kids, my school and our work schedules. I didn't have time to change plans. So it would be something that we'dhave to clean ourselve.. This supervisor looked like she was annoyed with the people she worked with, was apologetic, and it seemed sincere. She tried to offer us another vehicle but it had a "large" crack in the windshield, and that's a no go, especially with our kids being in there.Fast forward to the due date.I call to extend the vehicle for another week, no problems. The lady tells me it'll be 186 to hold onto it. Okay, great!!!! We decided to keep it another week again. I call, the guy tells me 290 ish, I dont remember what. After I mention that the rate was supposed to be lower because of previously mentioned things he puts me on hold, comes back and says yes, it'll be 186.Me: is that what I'm being charged on top of a weekly rate.Him: No that's all you're being charged (paraphrasing)Me: Okay, great!!!! See you next week.Now it's due date and I bring the vehicle in as soon as they open up (It's due for return at 11am) The lady, who now identifies herself as the branch manager pulls out a bill as long as my leg. Tells me this is the weekly rate I'm being charged. Even though your agents gave me a price point over the phone. This person tells me 186 was what it costs to "bring me current" tried to insinuate that i kept it longer without calling them, even though I have proof I called. TWICE., and SHE WAS ONE OF THE PEOPLE I SPOKE TO. And she kept bringing up the fact that the male I spoke to the other time was a trainee. So about 15 minutes of trying to get her to tell me why im being charged one thing when i spoke with, AND CONFIRMED another price point with two different people and getting absolutely nowhere, I decided that it wasn't worth continuing the conversation.I've been a loyalty rewards member for a few years and never had issues when picking up or renewing with any other enterprise. I was charged what they told me, and kept it moving. The other ones in the area were sold out and I had a gut feeling that I shouldve looked elsewhere. Even when I drove up to the place, walked inside and spoke with them.This was a terrible experience and something that I won't be rushing to return to do
Jul 02, 2025 · H GrantAbsolute worse location i have ever dealt with which is disappointing because I have never had a bad experience with the Rio rancho location . However I picked this one since I needed to return on a Sunday. When I arrived to pick up my rental they did not have my car ready or any options for me . The horribly rude manager on duty Kat refused to help me and was extreme unprofessional about the whole situation. I called the customer service line who let me know the manager at this location should have been more helpful but that any location can find my reservation and set up a area manager to call me . The Rio rancho location took care of as always. Unfortunately I had to return the to this location since it's still the one open on Sunday and kat again did not even acknowledge that I walked through the door another gentleman came in and fortunately acted like I was not invisible. She was rude until the end . I will never deal with this location again .
May 25, 2025 · Mariah Borjas
More Car Rental Near Me

9501 Coors Blvd NW, Albuquerque, NM 87114, USA

9501 Coors Blvd NW, Albuquerque, NM 87114, USA

9231 Coors Blvd NW, Albuquerque, NM 87114, USA

1550 Rio Rancho Blvd SE, Rio Rancho, NM 87124, USA

5522 2nd St NW, Albuquerque, NM 87107, USA

600 Montau00f1o Rd NE, Albuquerque, NM 87107, USA

4412 2nd St NW, Albuquerque, NM 87107, USA

6921 Pan American Fwy NE, Albuquerque, NM 87109, USA

6921 Pan American Fwy NE, Albuquerque, NM 87109, USA

6300 San Mateo Blvd NE K-3, Albuquerque, NM 87109, USA

5700 San Mateo Blvd NE, Albuquerque, NM 87109, USA

4770 Montgomery Boulevard Northeast (at, San Mateo Blvd NE, Albuquerque, NM 87109, USA
Categories
Top Visited Sites






Top Searches
Trending Drive Smart Posts





