Enterprise Rent-A-Car Photos









Enterprise Rent-A-Car Introduce
For residents and businesses in the vibrant Houston area, particularly near the bustling Alief and Bellaire neighborhoods, the Enterprise Rent-A-Car branch at 6628 Wilcrest Drive stands out as a reliable and community-focused choice for vehicle rentals. This location serves as an essential resource, operating as a professional Car rental agency and a dedicated Van rental agency, ensuring that whether you need a compact car for a quick trip across the city or a spacious van for a group outing, your transportation needs are met.
This particular branch takes pride in its distinction as a women-owned business, contributing to the diversity and strength of the local Houston economy. The core mission revolves around providing quick, efficient, and quality service, a commitment reflected in customer reviews. Users frequently highlight a "great experience," noting that "the staff was friendly, the process was quick, and the car was clean and reliable." This focus on a smooth transaction ensures local Texans can get back on the road with minimal fuss.
It is important for customers, especially those utilizing insurance benefits or specific online deals, to communicate clearly with the local staff to ensure all discounts, such as the Active military discounts, and policy details are correctly applied to their agreement. Being proactive, such as taking timestamped photos of the vehicle upon pickup (a practice recommended by experienced renters), helps maintain a transparent and hassle-free rental period. This attention to detail, combined with Enterprise's broad network and convenient location, makes it a favored choice in Southwest Houston.
The Enterprise Rent-A-Car facility is conveniently located at 6628 Wilcrest Dr Ste E, Houston, TX 77072, USA, placing it in a busy commercial sector that is highly accessible to major thoroughfares in Southwest Houston, including the Westpark Tollway and Sam Houston Tollway (Beltway 8). This accessibility makes it a premier neighborhood branch for those living or working in the Alief, Bellaire, or surrounding communities.
The business is dedicated to ensuring an accessible experience for all Texans:
- Wheelchair Accessible Entrance: The premises feature a fully accessible entrance, making it easy for customers with mobility needs to enter and conduct their transactions comfortably.
- Wheelchair Accessible Parking Lot: Designated, convenient, and accessible parking spaces are provided on-site, ensuring a smooth transition from parking to the rental office.
Furthermore, the location offers practical amenities that enhance convenience for the local customer base:
- On-site Parking: Customers can utilize On-site parking for their personal vehicle while renting, offering peace of mind and simplifying the logistics of swapping cars.
- Vehicle Pickup Service: For those dropping off their vehicle at a repair shop or needing transportation to the branch, Enterprise offers a complimentary vehicle pickup service, a highly valued benefit of their neighborhood model.
Serving as both a general car and specialized van rental provider, the Wilcrest Drive branch maintains a fleet capable of supporting virtually any local or regional travel requirement. The vehicle variety ensures clients are not restricted, whether they need a small commuter or a large utility vehicle.
- Diverse Car Rental Fleet: The agency provides a wide selection of vehicles, ranging from fuel-efficient economy and compact cars (such as a Toyota Corolla or similar model) perfect for city commuting, to full-size sedans, and a variety of SUVs (including mid-size and larger options, like a Jeep or similar class) for family travel. They aim to have the right size for every request, though availability can vary.
- Van Rental Agency Services: As a certified Van rental agency, the location caters to larger groups and commercial needs, offering various vans. This includes passenger vans (which can often seat up to 15 people) for team outings or church groups, as well as cargo vans for businesses or individuals making moves or hauling large items.
- Insurance Replacement and Repair Services: A key function of this neighborhood location is providing prompt and coordinated rental vehicles for customers whose cars are in the repair shop following an accident. The staff frequently works with major insurance providers, such as Progressive, to streamline this sometimes stressful process.
- Flexible Payment Options: Customers can secure their rentals using multiple methods, including standard Credit cards, Debit cards, and modern NFC mobile payments, offering flexibility in how transactions are completed.
The operational philosophy of the Wilcrest Drive Enterprise is centered on providing a service that is both inclusive and efficient, with several highlights designed to benefit the local Houston clientele:
- Identifies as Women-Owned: Patrons who prioritize supporting minority and women-owned enterprises can confidently select this branch, knowing they are backing a diverse local business within the Houston community.
- Active Military Discounts: In recognition of those who serve, the branch offers specialized Active military discounts, providing valuable savings for military personnel and their families on their rental costs.
- Commitment to Vehicle Reliability: Reviews consistently praise the cleanliness and dependability of the rental cars, ensuring customers receive a safe and well-maintained vehicle, a critical factor for driving across vast Texas distances.
- Focus on Speed and Efficiency: Customers note a generally "quick process," which is vital for those facing unexpected vehicle downtime or tight schedules. The staff is trained to handle paperwork and vehicle handovers efficiently.
- Transparency Encouraged: While staff strive for accuracy, the location’s experiences reinforce the importance for customers to meticulously review rental agreements for discounts and ensure the vehicle condition is documented before leaving the lot.
Choosing the Enterprise Rent-A-Car on Wilcrest Drive in Houston means opting for a service that balances the reliability of a national brand with the personal touch of a local, women-owned business. The convenience of a dedicated neighborhood location, complete with on-site parking and a complimentary pick-up service, is unparalleled for Houston residents needing temporary transportation.
The location’s readiness to handle insurance claims smoothly, coupled with its flexible payment options, including the acceptance of Debit cards and digital wallets via NFC mobile payments, caters to the practical needs of the diverse local clientele. For active military members, the available discounts offer meaningful financial support. By choosing this Enterprise branch, Texans benefit from both a friendly, professional staff—committed to providing a clean, reliable vehicle—and a business that is actively rooted in and supportive of the community it serves.
For reservations, inquiries regarding van rentals, or to arrange for their courtesy pick-up service, customers can contact the Enterprise Rent-A-Car team at the following:
- Address: 6628 Wilcrest Dr Ste E, Houston, TX 77072, USA
- Phone: (281) 498-4420
- Mobile Phone: +1 281-498-4420
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
6628 Wilcrest Dr Ste E, Houston, TX 77072, USA
Enterprise Rent-A-Car Reviews
pricecallmanagementdrivepickupfeeinsurance companyjobpaybranch
★ 5★ 4★ 3★ 2★ 1I had made a reservation for a car rental online. Used the link my insurance company gave me and had selected a car for $317 a week i think. I went and dropped off my car at the shop and enterprise came and picked me up and that was nice but my issue is that once I arrived at the location they said they only had 1 car available and that car was $541 for the week which is way above what i planned on spending but I didn’t argue because i needed a car and i had to get to work that day. Anyway finally got a chance to look over my rental agreement and noticed he didn’t add the progressive discount just basically upsold me. I did let him know the car was too big for me. I drive a Camry right now this is a jeep. Anyway just felt that it may have been a way to get more money from me. I will likely have to extend my reservation hopefully at that point they will be able to put the me into a more reasonably sized and prized vehicle.
Sep 28, 2025 · carolina martinezGreat experience with Enterprise! The staff was friendly, the process was quick, and the car was clean and reliable. Will definitely rent from them again.I’m not sure if i will rent from enterprise since they open a claim with my insurance for something that i didn’t do to their cars. Enterprise already withdrew the claim but only because i took pictures of the vehicle before driving with a timestamp that showed that the fog light was already missing. So if anything just take pictures of the whole car before driving out and make sure you write any notes on how you got the car.
Sep 20, 2025 · wappo48I called ahead before making my reservation to confirm that a minivan would be available. I was told yes, so I booked. The next day when I arrived to pick it up, there was no minivan. The staff didn’t make any effort to locate one for me, just told me to drive to another location on HW6 because they “for sure” had one there. I drove all the way to that location, only to find out again—no minivan.This was a complete waste of my time and showed zero regard for the customer. The business does not keep its word and makes no effort to honor reservations. Extremely poor customer service.
Sep 17, 2025 · Khoi NgoThese guys at the Enterprise Wilcrest branch are amazing, down to earth individuals. My Interactions with rep Christopher Adigwe and his manager was pleasant one. I can really tell that the manager and Christopher really do care about doing a great job and making their customers happy and satisfied. They are awesome and I really appreciate them for such a delightful experience.
Jul 19, 2025 · Howard DavisI have had excellent experiences with BJ the manager at this Enterprise location. Chris has also been a pleasure to work with. I recommend them and commend their professionalism and customer service.
Aug 02, 2025 · Tasha Ricks
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