Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
Welcome, Michigan residents! Are you looking for a reliable and convenient car rental solution right here in our community? Whether you need a vehicle for a weekend getaway up north, a practical ride for daily errands, or a spacious option for a family trip across the state, Enterprise Rent-A-Car in Ferndale is a name that often comes to mind. This article aims to provide a comprehensive overview of this local branch, offering valuable insights for anyone in Michigan considering car rental options. We’ll delve into what makes this particular Enterprise location a suitable choice for your transportation needs, focusing on accessibility, services, and what you can expect as a local customer.
Car rental services play a crucial role in modern mobility, offering flexibility and convenience that public transportation or personal vehicles sometimes cannot. For residents of Michigan, having access to a reputable car rental agency within easy reach is a significant advantage. Enterprise Rent-A-Car has a long-standing reputation for customer service and a wide selection of vehicles, and their Ferndale location aims to uphold these standards, serving the diverse needs of our local community.
The Enterprise Rent-A-Car branch we're highlighting is conveniently situated at 21951 Woodward Ave, Ferndale, MI 48220, USA. This address places it right on Woodward Avenue, one of Michigan's most iconic and accessible thoroughfares. For anyone living in Ferndale, Royal Oak, Berkley, Pleasant Ridge, or other surrounding Oakland County communities, this location offers exceptional ease of access. Woodward Avenue is a major artery, making it simple to reach the branch whether you're coming from the north or south. Its central location in Ferndale means it's often just a short drive from many residential areas and local businesses.
Accessibility is key when you’re in need of a rental car, especially if your own vehicle is undergoing repairs or you’re arriving from out of town and relying on public transport or a ride-share service to get to the rental office. The prominent position on Woodward Avenue ensures that the branch is easily identifiable and provides ample space for customer pick-ups and returns. For those using ride-sharing services, the address is straightforward, minimizing any confusion.
Enterprise Rent-A-Car is known for its comprehensive range of services, and the Ferndale branch is no exception. Here’s a look at some of the key services you can expect:
- Standard Car Rentals: From economy cars perfect for fuel efficiency to full-size sedans for comfortable family travel, Enterprise offers a wide variety of vehicles to suit different budgets and needs.
- SUV Rentals: Ideal for Michigan's varied weather conditions or for those needing extra space for luggage or passengers, SUVs of various sizes are typically available.
- Minivan Rentals: For larger families or groups, minivans provide ample seating and storage, making them a popular choice for road trips or local outings.
- Truck Rentals: While primarily known for car rentals, many Enterprise locations also offer pickup trucks, which can be invaluable for moving projects, hauling equipment, or tackling home improvement tasks. It's always advisable to confirm availability for specific truck types.
- Van Rentals: Passenger vans, cargo vans, and even 15-passenger vans are often available for rent, catering to group travel, business needs, or larger hauling requirements.
- Long-Term Rentals: For those who need a vehicle for an extended period, Enterprise offers competitive rates and flexible options for monthly or longer-term rentals, often preferred by individuals on temporary assignments or those awaiting vehicle repairs.
- One-Way Rentals: If you need to pick up a car in Ferndale and drop it off at another Enterprise location (in Michigan or beyond), one-way rentals provide this convenient flexibility.
- Insurance Replacement Rentals: Enterprise has strong relationships with many insurance companies, making the process smooth for customers needing a rental car while their own vehicle is being repaired after an accident.
Beyond the basic services, the Enterprise Rent-A-Car in Ferndale offers several features that enhance the customer experience:
- Diverse Fleet: The branch typically maintains a diverse fleet, ensuring that customers have a good selection of vehicle types, makes, and models to choose from, often catering to specific preferences or requirements.
- Customer Service Focus: While individual experiences can vary, Enterprise generally emphasizes customer service. Based on local reviews, it's evident that some team members, such as Noah and Grant, are consistently praised for their helpfulness, listening skills, and professional demeanor, embodying the ideal customer service approach. This highlights the potential for excellent interactions with dedicated staff.
- Honesty and Integrity: A notable positive experience shared by a customer involved the return of forgotten cash, which was held securely and returned to them the next morning. This speaks volumes about the integrity and honesty of the staff at this specific location, building trust within the community.
- Convenient Hours: While specific hours should always be verified directly with the branch, Enterprise locations generally offer convenient operating hours to accommodate various pick-up and drop-off schedules for local users.
- Enterprise Plus Program: For frequent renters, the Enterprise Plus program offers benefits like faster reservations, discounted rates, and free rental days, rewarding loyal customers.
To get in touch with the Enterprise Rent-A-Car branch in Ferndale, Michigan, you can use the following details:
Address: 21951 Woodward Ave, Ferndale, MI 48220, USA
Phone: (248) 548-2310
Mobile Phone: +1 248-548-2310
It is always recommended to call ahead, especially for specific vehicle availability or to confirm current hours of operation and any ongoing promotions.
For residents of Michigan, particularly those in the greater Ferndale area, Enterprise Rent-A-Car at 21951 Woodward Ave offers a compelling option for their car rental needs. Its prime location on Woodward Avenue ensures easy access from various parts of Metro Detroit, minimizing travel time to pick up or drop off a vehicle. The comprehensive range of services, from compact cars to larger vans and trucks, means that whether you need a vehicle for a quick trip, a family vacation, a business engagement, or even to assist with a move, there’s likely an option that fits your requirements.
Furthermore, while individual experiences can differ, the positive feedback regarding the honesty and helpfulness of certain staff members like Noah and Grant underscores the potential for a positive customer experience. In a service industry, dedicated and reliable employees are invaluable, contributing significantly to a local business's reputation. Knowing that a local branch has staff who are praised for their integrity and willingness to assist can provide peace of mind.
In essence, Enterprise Rent-A-Car in Ferndale serves as a convenient, well-stocked, and generally reliable resource for Michigan residents. Its accessibility, diverse fleet, and commitment to customer service (as demonstrated by positive individual interactions) make it a suitable choice for anyone in our community seeking temporary transportation solutions. Next time you find yourself in need of a rental car, consider stopping by or calling your local Enterprise on Woodward Avenue – it’s right here in the neighborhood, ready to serve your mobility needs.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
21951 Woodward Ave, Ferndale, MI 48220, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I WILL NEVER RENT HERE AGAIN!I only gave 1 star because Noah and Grant were the epitome of what a employee should be! They were amazing, they listened! They were helpful and they didn’t judge! Kudos to those amazing guys! I truly hope Ownership reads this review and helps the regular guys!!!!Joel- didn’t listen! Was very rude and didn’t even have his information right after i followed Kyle’s instructions and called back to make a payment!He didn’t listen and dismissed me!Kyle ! Pressured me to bring back a car that i had already taken care of a payment for and my insurance company was paying the rest! Once he realized i did my part and he was wrong! HE DIDNT Even APOLOGIZE!Nathan- man o man! I will keep it simple! Abuses his authority! True Carlton Banks type of guy and mistreated and talked to grant like a child/ weak link! In front of a room full of customers!Hopefully this message find the correct person! Cause i was judged! Discriminated against! And mistreated! God bless!
Jul 10, 2025 · Marcus MiskelI've had two good experiences here. I returned a rental the other day, forgetting cash in the center console. When I returned the next morning they had it for me in an envelope. I really appreciate the honesty. The staff have all been very friendly as well.
Jun 01, 2025 · AvaOn May 19th, 2025, I had a great experience with Enterprise Rent-A-Car at this location. I needed to switch out my vehicle, and the process was smooth and hassle-free. The staff was helpful, courteous, and made sure I was back on the road quickly with a replacement that met my needs. Really appreciate their excellent customer service! Thank you, Nathan Reiber
May 29, 2025 · Habibur RahmanMike is a great, irreplaceable employee. He will go the distance to help accommodate your travel needs and he’s kind while he does it. This is not an easy job and it seems like enterprise doesn’t always have the number of vehicles they need to meet demands but Mike doesn’t let that affect his quality of service. We are frequent customers and he consistently gives A++ service and is kind hearted and genuine with his care of his customers.
May 16, 2025 · Amber DuncanBest.... Reserve online don't call. And them guys gone get you rolling .. from pick up to drop off it was a beautiful experience. Fun or business this location gone take care of you. I dealt with 4 ppl and everyone of those young men were and are awesome. God bless them all ❤️
Apr 08, 2025 · Gloria Carlisle
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