Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For individuals and families across California, especially those residing in or visiting the Inland Empire region, reliable transportation is often essential for daily life and leisure. Whether you’re planning a weekend escape to the mountains, need a temporary vehicle while yours is serviced, or require extra space for a family trip, car rental services provide crucial flexibility. Enterprise Rent-A-Car is a globally recognized name in the industry, and its branch in Yucaipa, California, aims to serve the local community with a range of vehicle options. This article will provide a comprehensive overview of the Enterprise Rent-A-Car location at 33081 Yucaipa Blvd, exploring its services, accessibility, and what customers can expect, including insights from real customer experiences.
The Enterprise Rent-A-Car branch in Yucaipa is conveniently situated at 33081 Yucaipa Blvd, Yucaipa, CA 92399, USA. This location places it directly on a primary thoroughfare in Yucaipa, making it highly accessible for residents of Yucaipa, Calimesa, Cherry Valley, and other surrounding communities within San Bernardino County. Its position on Yucaipa Boulevard means it's relatively easy to find, minimizing navigation challenges for both local customers and those traveling from out of the area. The accessibility of this branch is a significant benefit, allowing for quick pick-ups and drop-offs without the need to travel to larger, often more congested, urban or airport rental facilities. Being a part of the local landscape, it aims to provide a convenient solution for the community's diverse transportation needs.
As a prominent car rental company, Enterprise Rent-A-Car generally provides a broad spectrum of services and vehicle types to cater to various customer demands. The Yucaipa branch, consistent with Enterprise's offerings, is expected to provide:
Diverse Vehicle Fleet: Customers can typically choose from a wide range of vehicle classes, including fuel-efficient economy cars, comfortable compact and mid-size sedans, and spacious full-size vehicles. This variety allows customers to select a car that best suits their budget and travel requirements.
SUVs and Crossovers: For those needing more cargo space, higher seating capacity, or preferring a larger vehicle for exploring California's diverse terrains, Enterprise in Yucaipa usually offers a selection of SUVs and crossovers.
Minivans and Passenger Vans: Ideal for families or larger groups, minivans and passenger vans provide ample seating and luggage room, ensuring comfortable travel for multiple passengers. While specific availability of 12 and 15 passenger vans may have additional requirements, standard minivans are generally available.
Truck Rentals: For moving, hauling, or commercial purposes, Enterprise often provides truck rental options, although it's always advisable to confirm availability and specific types directly with the branch.
Insurance Replacement Rentals: A common service for local branches is providing rental vehicles for customers whose personal cars are undergoing repairs after an accident, often working directly with insurance companies for billing convenience.
One-Way Rentals: For travelers planning to pick up a vehicle in Yucaipa and drop it off at a different Enterprise location, one-way rental options are generally available, offering flexibility for extended trips across California or even into Canada.
Long-Term Rental Options: For extended stays, business projects, or situations requiring a vehicle for more than a few days, competitive rates are typically offered for long-term rentals, often proving more economical than daily rates.
Damage Waiver (DW) and Protection Products: Enterprise offers optional protection products such as Damage Waiver (DW), which can reduce or waive the renter's financial responsibility for damage to the rental vehicle, and Personal Effects Coverage (PEC).
Roadside Assistance: All rentals typically include access to 24/7 roadside assistance, providing support in case of breakdowns, flat tires, or other unforeseen issues during the rental period.
Enterprise Rent-A-Car aims to provide a consistent experience across its branches, characterized by certain key features. However, individual branch experiences can vary, as illustrated by customer reviews:
Variety of Vehicle Types: Customers appreciate the ability to match their rental car to their personal vehicle type, as noted by one reviewer who "received excellent service from the rental place. They were able to match me with the same kind of car I had so it was easy for me to drive." This suggests a commitment to fulfilling specific customer needs when possible.
Managerial Support: Positive experiences often highlight helpful and friendly staff, with one customer specifically commending that "the manager was very nice. Would rent from them again." This indicates that strong leadership contributes to a good customer experience.
Online Reservation System: Enterprise heavily promotes its online booking platform for convenience, allowing customers to reserve vehicles, inquire about options, and manage their rentals digitally. This feature, while intended for ease of use, can be a point of contention if in-person assistance is expected for online tasks.
Extensive Network: As a national brand, Enterprise offers the advantage of a vast network of locations, providing flexibility for one-way rentals and widespread accessibility across California and beyond.
Rental Policies: The Yucaipa branch, like other Enterprise locations, has clear policies regarding additional drivers (spouse/domestic partner generally permitted), age requirements (young driver fees may apply for those under 25), and cross-border travel (most vehicles can be driven in the US and Canada).
Customer Service Philosophy (Aspiration vs. Reality): Enterprise globally promotes a strong customer service philosophy ("Taking care of our customers, our communities, our employees, and our environment"). While this is a core highlight of their brand, customer experiences can sometimes diverge from this ideal, as evidenced by a detailed negative review highlighting a staff member's reluctance to assist with an in-person reservation and provide detailed information.
Address: 33081 Yucaipa Blvd, Yucaipa, CA 92399, USA
Phone: (909) 797-4995
Mobile Phone: +1 909-797-4995
It is always recommended to contact the branch directly for the most accurate and up-to-date information regarding vehicle availability, pricing, and specific policies. While online resources are extensive, direct communication can clarify individual situations and ensure a smooth rental process.
For residents of Yucaipa and the surrounding communities in California, Enterprise Rent-A-Car at 33081 Yucaipa Blvd offers a convenient and generally reliable option for their car rental needs. Its location on a main boulevard ensures easy access for quick pick-ups and returns, a significant benefit for those looking to avoid lengthy commutes to larger, more distant rental facilities. The wide variety of vehicles, from economical sedans to spacious SUVs and minivans, caters to nearly every travel requirement, whether it's for a local errand, a family vacation, or a temporary replacement vehicle. The positive feedback highlighting "excellent service" and a "very nice manager" suggests that when the customer experience aligns with Enterprise's stated values, it can be highly satisfactory, providing a personalized touch that locals appreciate. While the recent customer feedback regarding online-only booking pushes should serve as an important consideration for those who prefer in-person assistance and detailed discussions, the overall framework of Enterprise's services, including widespread availability and comprehensive protection options, still makes it a viable choice. For Californians seeking a known brand with a local presence to facilitate their transportation needs, the Yucaipa Enterprise branch remains a go-to for its accessibility and broad offerings.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
33081 Yucaipa Blvd, Yucaipa, CA 92399, USA
Enterprise Rent-A-Car Reviews
pricesdrivingtruckcleanoilmanagementinventoryminivanemployeeswebsite
★ 5★ 4★ 3★ 2★ 1I received excellent service from the rental place. They were able to match me with the same kind of car I had so it was easy for me to drive. The manager was very nice. Would rent from them again.
Jul 02, 2025 · Kezzie FenderOn the afternoon of July 3, 2025, about 2:30 p.m., I entered the office of the Yucaipa Enterprise Rent A Car location to make a reservation for a rental car for Monday - Friday. There were no other customers in the business, the associate at the counter was not on the phone, not at the computer; basically not busy. I explained to him I wanted to make a reservation for next week. He looked right at me and asked, "Do you have access to the internet?" I replied, "I have to go on line? I am here to make the reservation." He told me to do the reservation on line. My intention was to ask questions about options for type of vehicles available, pricing, and discount/promotions available, and to have a piece of paper in hand as a confirmation the rental will be ready Monday morning. But the associate, Vince, did not want to assist me, the customer. He directed me to make the reservation on line. My thought is, that is YOUR job. I want to ask questions and be offered options that will best assist me, the customer.The entire Enterprise web site boasts customer service, and we are here to make it a seamless process to rent a car. Per the web site....What's the Enterprise way? Taking care of our customers, our communities, our employees, and our environment. Vince needs to be educated on the Enterprise way. His way is to have the customer take care of themselves, the community is a burden to me, and "whatever" about the environment. I worked in customer service for 30 years, with the final 7 years as a supervisor of a team. If one of my team members treated a customer in the same fashion as Vince treated me, extensive training and correction will/would take place. I am just one person, one voice. How many other customers have been treated as an inconvenience by Vince? How many customers have left the Yucaipa location feeling as if they were an inconvenience/burden to the employee who is there to help... do a job. If the employee does not want to help customers, then the employee should look for a change in career paths.On this date, at this time, Vince was the face and spokesperson for Enterprise Rental Car. Enterprise Rental Car failed miserably in customer service and lost a customer. Additionally, I will share my experience and the failure of Vince with family, friends, neighbors and co-workers to warn them of the deplorable treatment and lack of respect shown to customers by Enterprise Rent A Car. 100% failure.
Jul 03, 2025 · A FrancoThe gentleman at the counter was extremely nice and took his time to help me get checked in properly. They had the car I needed and at a good price.
Jun 05, 2025 · Bethany GreeneI recently rented a car from them and had a fantastic experience! The booking process was simple and straightforward, and Brooke was incredibly friendly and helpful.The car was clean, well-maintained, and ready for pickup on time. Returning the vehicle was just as easy, with no hidden fees or hassles.Overall, I highly recommend enterprise on Yucaipa blvd for anyone in need of a reliable rental car. Great service and a smooth experience!
Oct 09, 2024 · Kusum GuptaSmall office but efficient, returning the car from LAX. And it’s away too smooth, fast and no hassle. Then Deposits money returned right after it all set.
Mar 06, 2023 · YM UtuBe
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