Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
Introduction / Overview
For residents and visitors navigating the diverse landscapes of North Carolina, from the vibrant cityscape of Charlotte to the historic charm of downtown Concord, reliable transportation is often a necessity. Whether you’re planning a family vacation to the mountains, a business trip across the Piedmont, or simply need a temporary vehicle while your car is in the shop, a dependable car rental service is paramount. Enterprise Rent-A-Car, a widely recognized name in the industry, offers a convenient and accessible location right here in Concord, NC, ready to serve your vehicular needs.
Enterprise Rent-A-Car at 7435 Zephyr Pl NW in Concord is part of a global network known for its extensive fleet and customer-focused approach. While large, national chains sometimes get a bad rap for impersonal service, this specific location aims to provide the efficiency and variety expected from a major brand, coupled with the personalized attention that makes a difference for local North Carolinians. They understand that a rental car is more than just a set of wheels; it's a tool that enables you to maintain your daily routine, explore new places, or simply get from point A to point B without a hitch. This article will delve into what makes this Enterprise branch a suitable option for those in North Carolina, covering its location, services, and key features.
Location and Accessibility
The Enterprise Rent-A-Car branch in Concord is strategically located at 7435 Zephyr Pl NW, Concord, NC 28027, USA. This address places it exceptionally close to the Concord Regional Airport (USA), making it an ideal pick-up point for those flying into the area or for local residents seeking convenient airport-adjacent services without the hustle and bustle of larger international airports like Charlotte Douglas (CLT). Being so close to the airport means easy access, often within walking distance from the terminal to the rental counter, which significantly streamlines the rental process.
Concord itself is a prominent city in North Carolina's bustling Cabarrus County, just northeast of Charlotte. Its well-developed road network, including proximity to Interstate 85, ensures that the Enterprise branch is easily reachable from various parts of the Greater Charlotte metropolitan area and beyond. Whether you're coming from downtown Concord, Kannapolis, Harrisburg, or even driving up from Charlotte, navigating to Zephyr Place NW is straightforward. The ease of access, combined with clear signage, helps customers quickly locate the office and embark on their journey with minimal fuss. For North Carolinians, this means a convenient option close to home or a practical starting point for travels further afield, avoiding longer drives to pick up a rental. The ability to drop keys in a lockbox for after-hours returns also adds to the flexibility and convenience for customers with varying schedules.
Services Offered
- A Diverse Fleet: Enterprise offers a wide range of vehicles to suit various needs, including economy cars for budget-conscious travel, compact cars, mid-size and full-size sedans for comfortable commuting, SUVs for family trips or navigating varied terrains, minivans for larger groups, and even pickup trucks for hauling needs.
- Short-Term and Long-Term Rentals: Whether you need a car for a day, a week, or an extended period, Enterprise provides flexible rental terms to accommodate individual itineraries.
- Damage Waiver (DW) Options: Customers have the option to purchase a Damage Waiver, which can reduce or waive responsibility for damage to the rental vehicle, providing peace of mind during their rental period.
- Refueling Service Options: Enterprise provides choices for how you'd like to handle fuel – you can prepay for fuel, have Enterprise refill it for a charge, or refill it yourself before returning.
- After-Hours Returns: For added convenience, customers can often return vehicles after business hours by parking in designated spaces and utilizing a secure key drop box.
- Additional Driver Options: Policies for adding additional drivers, including spouses or domestic partners, are available, with clear guidelines on requirements and potential daily charges.
- Online Account Management: Customers can create online accounts to expedite the pick-up process, pre-fill information, and manage their reservations efficiently.
Features / Highlights
- Convenient Airport Proximity: Located directly at or very near Concord Regional Airport, making it incredibly convenient for air travelers and locals alike for quick pick-up and drop-off.
- Streamlined Pick-up Process: Online account setup and pre-filled information can significantly speed up the counter process, leading to a quick and efficient start to your rental. One customer highlighted, "I made an account online and filled in all my information ahead of time which made the process quick during pick up."
- Ease of Drop-off: The return process is designed for simplicity, often involving just parking the car and dropping the key in a secure box, as noted by a satisfied customer: "Drop off was super quick and easy, we just parked in the lot where we got the car from and dropped the key in the lock box."
- Variety of Vehicle Sizes: The availability of different car classes ensures that whether you need a fuel-efficient compact for solo travel or a spacious SUV for a family adventure through North Carolina, Enterprise can likely accommodate.
- Professional and Friendly Staff: While experiences can vary, feedback often points to helpful and pleasant interactions with the staff, contributing to a positive overall rental experience. A reviewer mentioned, "The car was nice and the person behind the counter that assisted us was very nice."
- Brand Reliability: As a well-established national brand, Enterprise generally offers reliable vehicles and established policies, providing a degree of assurance for renters.
- Loyalty Program Benefits: Enterprise Plus members can earn points toward free rental days and upgrades, offering additional value for frequent renters.
Contact Information
For your car rental needs in Concord, North Carolina, you can reach Enterprise Rent-A-Car using the following details:
Address: 7435 Zephyr Pl NW, Concord, NC 28027, USA
Phone: (704) 788-9921
Mobile Phone: +1 704-788-9921
Conclusion: Why this place is suitable for locals
For North Carolina locals, Enterprise Rent-A-Car at 7435 Zephyr Pl NW in Concord represents a practical and accessible option for their car rental requirements. Its proximity to Concord Regional Airport is a significant advantage, particularly for those in Cabarrus County and surrounding areas who prefer to avoid the congestion of larger city airports. This location provides a convenient gateway for personal travel, business trips, or simply fulfilling temporary transportation needs without a long drive.
While customer experiences can sometimes vary, reflecting the dynamic nature of service industries, the positive feedback regarding quick pick-up and remarkably easy drop-off processes highlights key efficiencies that locals appreciate. The ability to manage much of the booking process online further streamlines the experience, saving precious time for busy North Carolinians. Despite occasional issues like vehicles not being fully fueled or thoroughly cleaned, which can be addressed upon pick-up, the underlying structure of convenient access, a diverse fleet, and generally efficient service remains a strong draw.
Whether you're a Concord resident needing a replacement vehicle after an accident, a family from Charlotte planning a road trip to the coast, or a business professional flying into Concord Regional, Enterprise offers the flexibility and range of vehicles necessary for diverse North Carolina journeys. Its established brand presence, combined with efforts to provide straightforward service, makes it a suitable and reliable choice for transportation solutions within the local community. For many in North Carolina, Enterprise Rent-A-Car in Concord is more than just a rental agency; it’s a convenient and dependable partner in keeping life moving.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
7435 Zephyr Pl NW, Concord, NC 28027, USA
Enterprise Rent-A-Car Reviews
flightcalldeskdrivingpricenumbercharlotte airportpickupleavesminivan
★ 5★ 4★ 3★ 2★ 1Fuel tank not full! Washer fluid empty! Car and windshield covered in salt (and no way to clean windshield without fluid). Vehicle had been driven through mud, and wheel wells and tires had mud all over them.Ran well, easy to drive. No problems other than those already stated.First photo shows fuel not full (by nearly 5 gallons), as well as salt covered windshield. Second photo shows muddy tire and wheel well.
Feb 01, 2025 · Don MorganI made an account online and filled in all my information ahead of time which made the process quick during pick up. The car was nice and the person behind the counter that assisted us was very nice. Drop off was super quick and easy, we just parked in the lot where we got the car from and dropped the key in the lock box.
Jun 10, 2025 · Shari SBooked a reservation on 6/6 for a 6/8. On arrival, I was informed I could not be served due to I was not flying out of the airport. Nothing prevented me from booking, and I was unaware of this rule until the day of. Additionally, there was no signage at the service desk clarifying that all customers, regardless of having a confirmation number or not, must have an airline ticket.
Jun 08, 2025 · Waaaxxxyyy 123Enterprise Saved the Day!!I was traveling for a funeral and originally had my reservation with Avis and had difficulty with getting my reservation completed even though it was secured ahead of time online. Very frustrated I went over to Enterprise and spoke to Jonathan Elmore who was working at the kiosk and he provided excellent customer service and helped me out with my situation. I will now be a loyal Enterprise customer when I need to rent a vehicle.
Jun 18, 2025 · Dallas Bechtel***As of 12/27/24, Enterprise has not contacted me about my terrible experience with the Enterprise at this airport. I believe the reply to my original review was just an auto generated response to make it look like they are concerned.*** In response to the reply from the business, I have called Customer Service ... 08/12/24 @ 5pm, 08/16/24 @ 12:20pm, 08/22/24 @ 1:20pm, 08/24/24 @ 8:30am, 08/29/24 @ 9:50am, 09/09/24 @ 3:50pm. Each time I have given all the details to them & I receive the same response that someone will contact me.**Very uncomfortable situation to be put in** I flew into Concord at night by myself and the vehicle I was given had tire pressure issues (44, 39, 39, 31) and the only other vehicle available needed gas.This is after 9pm, the airport is getting ready to close and I have to drive on the highway another hour away. The employee tried to reassure me the tire pressure was no problem. I told him that I did not feel safe going on the highway by myself at night when the vehicle has a warning about tire pressure. He said all other vehicles had check engine lights on, so he didn't have anything else to give me. I told him I did not feel safe. We went back in the airport, and he continued to see if he could find a vehicle for me. The only other option was a Toyota Camry that was marked "needs gas". I was so upset. I did not want to have to stop for gas at night in unfamiliar surroundings. I asked the employee where the safest place for gas nearby was. He said he did not know, he wasn't from the area.** I have called Enterprise (855) 266-9565 so far 6 separate occasions since August 12, 2024 to talk with someone. I am told an area manager and then a corporate person would call or email me. Nothing so far. I asked for a phone number or email address for the area manager or corporate person and I was told they could not give that out for security reason. What in the world?!?!?!?!
Dec 27, 2024 · J Everson
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