Enterprise Rent-A-Car

- 5954 Richmond Hwy, Alexandria, VA 22303

For residents of Alexandria and the wider Northern Virginia region, having access to reliable and convenient transportation is a frequent necessity. Whether it's for managing daily commutes when your personal vehicle is in the shop, embarking on a family road trip, handling business needs, or simply requiring an extra set of wheels for a specific task, car rental services are a vital resource. Among the many options available, Enterprise Rent-A-Car has cultivated a strong reputation for its "home city" focus, catering specifically to local renters' diverse needs. The Enterprise branch located at 5954 Richmond Hwy, Alexandria, VA, stands out as a prime example of this commitment, consistently earning praise for its exceptional customer service and efficient operations.

Enterprise Rent-A-Car is a globally recognized leader in the vehicle rental industry, known for its extensive network and a diverse fleet of well-maintained vehicles. This particular Alexandria location embodies the company's ethos of personalized service, aiming to provide a seamless and stress-free rental experience. Unlike some larger, more impersonal rental hubs, this branch focuses on building relationships with its local clientele, offering tailored solutions and a friendly approach. For Virginians in Alexandria and the surrounding areas, this means a reliable partner in addressing their temporary transportation needs, backed by a team committed to going the extra mile.

From accommodating specific vehicle preferences to providing quick and hassle-free assistance, the 5954 Richmond Hwy Enterprise branch has become a preferred choice for many locals, emphasizing not just the car, but the entire customer journey.

The Enterprise Rent-A-Car branch is conveniently situated at 5954 Richmond Hwy, Alexandria, VA 22303, USA. This strategic location places it directly on a major artery, Richmond Highway (U.S. Route 1), making it exceptionally accessible for residents throughout Alexandria and neighboring communities in Fairfax County. Richmond Highway is a well-known and heavily traveled route, facilitating straightforward navigation for customers driving to the branch from various directions.

For those relying on public transportation, Richmond Highway is regularly served by local DASH and Fairfax Connector bus routes, providing connections to Metro stations (like Huntington Station) and other key areas in Northern Virginia. This makes the branch reachable for individuals who may not have immediate access to a personal vehicle. Customers utilizing ride-sharing services will also find the location easy to pinpoint for pickups and drop-offs directly at the facility.

The accessibility of this branch is a significant advantage for locals, as it minimizes travel time to acquire a rental vehicle. Unlike airport locations that can be more distant and require additional shuttle travel, this neighborhood branch is integrated into the fabric of the community. It's particularly convenient for those needing a replacement vehicle while their car is in the shop or for quick, spur-of-the-moment rental needs. The branch's operational hours are also designed to accommodate typical local schedules, generally running Monday-Friday from 7:30 AM to 6:00 PM and Saturday from 9:00 AM to 2:00 PM, with Sundays closed. However, it's important to note that "After Hours Returns Service is not available at this location," meaning vehicles must be returned during business hours. For the most up-to-date information on accessibility and hours, customers are encouraged to call the branch directly.

Enterprise Rent-A-Car at 5954 Richmond Hwy in Alexandria, VA, provides a comprehensive suite of car rental services designed to meet the diverse needs of its local clientele. As part of Enterprise's extensive network, this branch typically offers:

• Extensive Vehicle Fleet: Customers can generally choose from a wide selection of vehicle classes, including:
  • Economy and Compact Cars: Ideal for budget-conscious renters, fuel efficiency, and navigating urban areas.
  • Mid-size and Full-size Sedans: Offering more space and comfort for daily commutes or longer journeys across Virginia.
  • SUVs: Ranging from compact SUVs (like the popular Nissan Rogue, as mentioned in a review) to full-size models, suitable for more passengers, luggage, or exploring diverse terrains.
  • Minivans: Perfect for larger families or groups, providing ample space and convenience.
  • Pickup Trucks and Cargo Vans: Available for utility purposes, moving, or hauling materials, catering to both personal and light commercial needs (though specialized truck rental branches might offer a wider range of larger trucks).
  • Premium and Luxury Vehicles: For special occasions or those desiring an elevated driving experience.
  • Electric Vehicles (EVs): As Enterprise expands its EV fleet, these options may be available for environmentally conscious renters.
• Local & "Home City" Rentals: A primary focus for this branch, providing replacement vehicles for insurance claims (e.g., while a personal car is being repaired due to an accident), mechanical repairs, or for personal use like weekend trips, additional capacity for family visits, or short-term projects.
• Business Rentals: Tailored solutions for local businesses, including corporate rates and customized programs for frequent renters.
• Long-Term Rentals: Flexible options for extended periods, which can be a cost-effective solution for temporary assignments, longer vacations, or bridging gaps in vehicle ownership.
• Additional Driver Policy: The renter's spouse or domestic partner who meets age and driving license requirements can be an authorized driver at no additional charge. An additional charge of $15 per day for other authorized drivers may apply.
• Optional Protection Plans: Such as Damage Waiver (DW), Extended Protection (EP), Personal Accident Insurance (PAI), and Roadside Assistance Protection (RAP), offering various levels of coverage for peace of mind during the rental period. Renters are encouraged to examine their existing coverage.
• Refueling Options: Customers have choices for fuel payment, including prepay fuel, having Enterprise refill the tank (with a service charge), or refilling the tank themselves before return.
• Adaptive Driving Devices: Enterprise is committed to providing devices like hand controls, spinner knobs, and pedal extenders at no additional charge for customers with disabilities, typically requiring two business days' notice.

Enterprise Rent-A-Car at 5954 Richmond Hwy in Alexandria, VA, distinguishes itself with several key features and highlights that are frequently lauded by its customers:

• Outstanding Customer Service: This branch consistently receives glowing reviews for its staff. Terms like "amazing," "so helpful," "friendly," "professional," and "great customer service" are frequently used. Specific mentions of staff members like Kevin/Kevyn and Sean highlight their dedication to ensuring a positive, hassle-free experience for renters.
• Personalized Assistance: The team goes above and beyond to assist customers, from setting them up with "the perfect car" to helping with unforeseen issues like providing an adapter for a phone charger. This level of personalized care sets them apart.
• Efficient and Smooth Processes: Customers appreciate the ease of reserving and returning vehicles, describing the process as "simply and smoothly and professionally." This efficiency saves valuable time and reduces stress, which is a major benefit for busy individuals.
• Vehicle Comfort and Suitability: Staff members are adept at matching customers with vehicles that meet their specific comfort and travel needs, as evidenced by the senior customer with neck issues finding the Nissan Rogue "very comfortable for long drives."
• Flexible Reservation Modification: The willingness and helpfulness of the staff in "modifying my reservation" underscore their commitment to customer convenience and adaptability, which is crucial when plans change.
• Local Community Focus: As a neighborhood branch, Enterprise at Richmond Highway is deeply integrated into the local community. It serves as a reliable resource for everyday car rental needs, accident replacements, and temporary vehicle solutions, fostering a sense of trust and dependability among local residents.
• Enterprise Plus Loyalty Program: While not specific to this branch, all Enterprise customers can enroll in the Enterprise Plus program, which offers points for every qualifying rental. These points can be redeemed for free rental days, providing a long-term benefit for frequent renters. The program also offers tiered benefits like bonus points and free car upgrades as members achieve higher status.

• Address: 5954 Richmond Hwy, Alexandria, VA 22303, USA
• Phone: (703) 960-6900
• Mobile Phone: +1 703-960-6900 (This typically functions as the direct line for the branch)
• Website: For reservations and general information, customers can visit the main Enterprise Rent-A-Car website (www.enterprise.com) and search for the Alexandria Huntington (5954 Richmond Hwy) location.
• Hours of Operation:
  • Monday-Friday: 7:30 AM - 6:00 PM
  • Saturday: 9:00 AM - 2:00 PM
  • Sunday: Closed

  Please note: After-hours returns service is not available at this location. It is always recommended to call the branch directly to confirm current hours, especially around holidays.

For residents of Alexandria and the surrounding Northern Virginia communities, the Enterprise Rent-A-Car branch at 5954 Richmond Hwy stands out as an exceptionally suitable choice for their car rental needs, primarily due to its unwavering commitment to outstanding customer service and local convenience. This location truly embodies the "home city" advantage that Enterprise prides itself on, making it a reliable and pleasant experience for Virginians.

Firstly, the consistent praise for its "amazing," "helpful," and "professional" staff, including individuals like Kevin/Kevyn and Sean, is a significant draw. In a service industry, a positive human interaction can make all the difference, transforming what could be a mundane transaction into a genuinely hassle-free and appreciated experience. For locals, this means personalized attention and a willingness to go the extra mile, whether it's finding the perfect vehicle or assisting with small but crucial details like a phone charger adapter.

Secondly, the branch's accessibility on a major thoroughfare like Richmond Highway ensures ease of access for many within Alexandria and its neighboring areas. This convenient location eliminates the need for extensive travel to an airport or distant rental facility, saving valuable time and reducing logistical burdens for residents needing a quick, local solution for daily errands, unexpected repairs, or planned trips.

Furthermore, the diverse fleet of well-maintained vehicles, coupled with the staff's ability to recommend the most comfortable and suitable option (such as a Nissan Rogue for long drives or specific comfort needs), ensures that customers get a vehicle that genuinely meets their requirements. This focus on individual comfort and utility resonates strongly with locals who value practical solutions.

In essence, Enterprise Rent-A-Car at 5954 Richmond Hwy offers more than just a car; it provides a reliable, friendly, and efficient service that is perfectly tailored to the needs of the Northern Virginia community. For any Virginian seeking a dependable car rental experience with a personal touch and a focus on customer satisfaction, this branch comes highly recommended.

Enterprise Rent-A-Car

5954 Richmond Hwy, Alexandria, VA 22303, USA