Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents of Haverhill, Massachusetts, and the wider Merrimack Valley region, having access to reliable transportation is a daily necessity. Whether your personal vehicle is in the shop for repairs, you're visiting family from out of town, or you simply need a different type of car for a specific occasion, a trustworthy car rental service can make all the difference. In this vibrant part of Massachusetts, Enterprise Rent-A-Car on River Street has established itself as a go-to option for many, known for its extensive fleet and commitment to customer satisfaction.
Enterprise Rent-A-Car is a globally recognized leader in the car rental industry, and their Haverhill branch upholds the brand's reputation for convenience and quality. This article aims to provide a clear, engaging, and informative overview of this specific Enterprise location. We'll explore its accessibility, the range of services it offers, and highlight key features that make it a suitable choice for local users in Massachusetts. By delving into real customer experiences, we hope to offer a comprehensive picture of what you can expect when choosing Enterprise in Haverhill for your car rental needs.
The Enterprise Rent-A-Car branch in Haverhill, Massachusetts, is conveniently located at 31 River St, Haverhill, MA 01832, USA. This address places it strategically within the city, making it easily accessible for residents and businesses throughout Haverhill and its neighboring communities.
River Street is a well-known thoroughfare in Haverhill, contributing to the branch's ease of access. Its location provides straightforward connections to major local roads and routes, ensuring a smooth journey for both picking up and returning vehicles. For those in Haverhill, getting to 31 River Street by car is typically a quick and uncomplicated drive. While specific public transportation options directly to the branch might vary, the central urban location within a car-dependent area means that it's highly accessible for anyone with a vehicle or who can arrange a short ride. This prime positioning is a significant advantage, allowing customers to quickly get on their way, whether heading to work, exploring local attractions, or embarking on a longer journey across Massachusetts or beyond.
Enterprise Rent-A-Car in Haverhill provides a comprehensive array of services tailored to meet various transportation demands for individuals and businesses in Massachusetts.
Diverse Vehicle Fleet: Customers can choose from a wide range of well-maintained vehicles. The fleet typically includes fuel-efficient economy and compact cars, comfortable mid-size and full-size sedans, spacious SUVs for families or groups, minivans, and even trucks and passenger vans. This variety ensures that whether you need a simple commute vehicle, a capable car for a New England road trip, or a larger vehicle for moving or group outings, Enterprise likely has an option to suit your specific requirements. Reviews often mention a positive experience with the quality of the cars, such as a "spotless" Jeep or a "4-Doors 2024 Honda Accord."
Insurance Replacement Rentals: A significant portion of Enterprise's business involves working directly with insurance companies for replacement vehicle rentals. This service is invaluable for Massachusetts residents whose cars are undergoing repairs after an accident. As one customer noted, "My rental for 3 weeks... this was working though the person that hit my car's insurance. Everything was handled." This indicates a seamless process, reducing stress during a difficult time.
Online Reservations and Pick-Up Service: Enterprise offers convenient online booking through its website and often provides a "Pick-Up Service Available" feature for local customers, where they will pick you up from your home or office within a certain radius, and bring you to the rental branch. This added convenience is highly valued by individuals who might be without a vehicle. They also offer after-hours service for returns.
Flexible Rental Durations: Whether you need a car for a single day, a weekend, a few weeks, or even a month or longer, Enterprise accommodates various rental periods. This flexibility is crucial for temporary needs, extended trips, or bridging gaps when transitioning between vehicles.
Additional Protection Options: Enterprise offers various optional protection plans, including Loss Damage Waiver, Supplemental Liability Protection, Personal Effects Coverage, and Roadside Assistance Protection, allowing customers to choose the level of coverage that suits their needs and existing insurance policies.
Corporate Account Services: For local businesses in Haverhill and surrounding areas, Enterprise provides corporate rental programs, often with tailored rates and billing solutions, supporting companies with their temporary transportation requirements.
The Enterprise Rent-A-Car branch in Haverhill consistently receives positive feedback for several key features and aspects of its service, making it a standout choice for Massachusetts locals.
Exceptional Customer Service: This is arguably the most frequently praised aspect of the Haverhill location. Customers consistently highlight the professionalism, friendliness, and efficiency of the staff. Phrases like "Excellent Customer service," "They were great," and "Great customer service!!" are common. One reviewer specifically mentioned, "The woman that helped me I forget her name but she wears glasses and she helped me both times, thank YOU so much!" This personal touch and dedication to service create a welcoming and reassuring experience for renters.
Speed and Efficiency of Service: Many customers appreciate how quickly they can get into their rental vehicle. One review stated, "They were great and got me in a car within 10 minutes both times." This efficiency is vital for individuals who are often on a tight schedule or are in urgent need of a car.
Quality and Variety of Vehicles: Renters consistently express satisfaction with the condition and features of the cars they receive. Comments like "Both cars I had I absolutely loved" and specific mentions of a "spotless" Jeep and a "2024 Honda Accord" with modern features (like a moonroof and charging ports) underscore the quality of the fleet. This commitment to providing well-maintained and up-to-date vehicles enhances the overall rental experience.
Competitive Pricing: For those concerned about budget, this location also appears to offer good value. A customer noted, "they had the cheapest price for the 4 days I needed. I called 3 other local places." This suggests that Enterprise in Haverhill is competitive within the local market, offering affordable options without compromising on service or vehicle quality.
Seamless Insurance Claims Handling: As highlighted by a customer working through their insurance for an accident, Enterprise handled "Everything" smoothly. This ability to navigate the complexities of insurance claims directly alleviates a significant burden from the customer, providing peace of mind during a stressful period.
For inquiries, reservations, or any assistance regarding your car rental needs with Enterprise Rent-A-Car in Haverhill, you can use the following contact details:
Address: 31 River St, Haverhill, MA 01832, USA
Phone: (978) 374-1020
Mobile Phone: +1 978-374-1020
For residents across Massachusetts, particularly those in Haverhill and the surrounding Merrimack Valley, Enterprise Rent-A-Car on River Street emerges as an exceptionally suitable and reliable choice for all car rental requirements. Its convenient location on a main road ensures easy access for pick-ups and drop-offs, integrating seamlessly into the daily routines of local users.
What truly sets this Enterprise branch apart, and makes it ideal for locals, is the consistent delivery of outstanding customer service. The strong positive feedback from customers, praising the friendly, professional, and efficient staff, underscores a commitment to making the rental process smooth and stress-free. Whether you're navigating an insurance claim after an unforeseen accident, needing a temporary vehicle for personal reasons, or simply looking for an affordable and well-maintained car for a short trip, this location consistently provides high-quality vehicles and responsive support. The ability to quickly get into a clean, modern car at a competitive price, backed by a team that genuinely prioritizes customer satisfaction, makes Enterprise Rent-A-Car at 31 River Street a highly recommended and dependable resource for any Massachusetts local in need of a rental vehicle.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
31 River St, Haverhill, MA 01832, USA
Enterprise Rent-A-Car Reviews
drivingpricesinsurancemanagementteamselectionpolitemorningsmellthe future
★ 5★ 4★ 3★ 2★ 1If you ever need a rental car in Haverhill, Always choose Enterprise for a smooth ride. My rental for 3 weeks. 4-Doors 2024, Honda Accord. The only thing I had to worry about was; was the Moon roof Closed when it rained. Excellent Customer service and this was working though the person that hit my car's insurance. Everything was handled.
May 18, 2025 · Terry MarshUsed this location twice. They were great and got me in a car within 10 minutes both times. Both cars i had I absolutely loved and they had the cheapest price for the 4 days I needed. I called 3 other local places . The woman that helped me I forget her name but she wears glasses and she helped me both times, thank YOU so much! Great customer service!!
Apr 07, 2025 · Jessica HeffernanI was in a car accident and decided to rent a car from Enterprise in Haverhill, MA. They had a pretty decent selection of vehicles. The first vehicle we rented had a weird smell that I didn’t notice until a few days later. When I called the office to explain the situation and how it triggered my daughter‘s asthma, they were quick to provide a resolution. I was able to immediately exchange the vehicle for another rental. They handled all rental extensions and communication directly with the insurance company and auto body shop, giving us one less thing to worry about. All workers we’ve encountered on the phone and in person were polite, quick to find resolutions and helpful. Excellent customer service! We will be back for future car rentals at the Enterprise, Haverhill, MA location.
Apr 12, 2025 · Joyce TeatorGreat service, friendly staff. In and out quickly. Insurance was covering the rental, very smooth process. Returning the vehicle was easy as well. Highly recommended.
Jun 18, 2025 · David SmithExcellent customer service at this location last week. Accidentally booked my rental for the wrong days and they were able to get something ready for me and adjust the reservation at mo extra charge. They cleaned up a car for me right away and I was in and out in 20 min with a rental. I would definitely recommend this place they had good rates too for a full week.
Mar 03, 2025 · Tori Gates
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