Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents across Florida, the need for a reliable vehicle is a constant. Whether it's for daily commutes, weekend getaways to the Keys, or when your personal car is unexpectedly in the shop, a trustworthy car rental service is an essential part of maintaining mobility. In Miami, a prominent and frequently utilized option for many locals is Enterprise Rent-A-Car. While Enterprise is a globally recognized brand, their local branches, like the one at 16011 S Dixie Hwy, play a vital role in serving the specific transportation needs of the Florida community. This article aims to provide a clear, engaging, and informative overview of this Enterprise Rent-A-Car location, offering insights from a local Floridian perspective.
Enterprise Rent-A-Car has built its reputation on convenience, customer service, and a vast fleet of vehicles. For Floridians, this often translates to accessible locations, a wide array of choices to fit any occasion, and a service that aims to minimize disruption to their daily lives. The branch on South Dixie Highway is a testament to this, striving to provide solutions whether you're facing an emergency repair, planning a family trip, or simply need an extra vehicle for a specific purpose. Understanding both the benefits and potential challenges, this overview will delve into what makes this Enterprise location a relevant option for locals in Miami.
The Enterprise Rent-A-Car branch is conveniently situated at 16011 S Dixie Hwy, Miami, FL 33157, USA. This address places it in a key South Miami location, easily accessible for residents in Palmetto Bay, Cutler Bay, Pinecrest, and other surrounding areas. South Dixie Highway (US-1) is a major arterial road in Miami, ensuring straightforward navigation to and from the branch.
A significant accessibility feature highlighted by customers is their shuttle service. For individuals who have left their personal vehicle at a dealership for repairs, or who otherwise need assistance getting to the rental location, Enterprise's shuttle service offers a practical solution for both pick-up and drop-off. This commitment to convenience is a major advantage for locals who might be without transportation when their car is undergoing maintenance. The branch's hours are generally Monday to Friday from 7:30 AM to 6:00 PM and Saturday from 9:00 AM to 5:00 PM, with Sundays typically closed, which is important for planning pick-ups and returns. While Enterprise also has a large presence at Miami International Airport (MIA), this neighborhood branch offers a less hectic and often more convenient option for Miami residents.
- Diverse Vehicle Selection: Enterprise is well-known for offering a broad range of vehicle types to suit various needs. This location likely provides options from economical compact cars for budget-conscious trips, to standard and full-size sedans, and more spacious SUVs and minivans, ideal for families or group travel. Luxury vehicles might also be available for special occasions. The availability of different car classes allows customers to choose a vehicle that best fits their specific requirements for size, fuel efficiency, and comfort.
- Flexible Rental Periods: Whether a car is needed for a single day, a weekend excursion, a full week, or an extended period due to long-term repairs or business needs, Enterprise offers flexible rental durations. This adaptability is crucial for locals whose transportation needs can vary significantly.
- Shuttle Service: As noted by customer experience, Enterprise provides a shuttle service for pick-up and drop-off, particularly useful for customers whose cars are at a dealership for emergency repairs. This amenity enhances convenience and reduces stress for individuals temporarily without personal transportation.
- Online Booking and Management: Enterprise provides a robust online platform where customers can easily browse available vehicles, compare prices, and make reservations in advance. This digital convenience allows for efficient planning and can often help secure preferred vehicle types and rates.
- Damage Waiver and Protection Options: Enterprise offers various protection products, such as Damage Waiver (DW), Extended Protection (EP), Personal Accident Insurance (PAI), and Roadside Assistance Protection (RAP). While optional, these provide renters with peace of mind by limiting their financial responsibility for damages, personal injuries, or roadside emergencies.
- Refueling Options: Customers have choices regarding fuel, including prepaying for fuel at a competitive rate, allowing Enterprise to refuel the vehicle upon return (at a higher per-gallon cost), or refueling the car themselves before returning it to avoid additional charges.
- Professional and Courteous Staff: One significant highlight, as indicated by positive customer feedback, is the professionalism and courtesy of the staff. This aspect of customer service contributes significantly to a positive rental experience, making the process smooth and pleasant.
- Economical Pricing: Customers have noted that prices were "economical," suggesting that this Enterprise location strives to offer competitive rates, which is a major draw for budget-conscious Floridians.
- Efficient Process: The ability to complete the entire rental process in "less than 45 minutes" speaks to the efficiency of the operations at this branch. Quick service is highly valued by busy individuals.
- Vehicle Availability (Generally): While specific vehicle models cannot always be guaranteed, the positive review indicates that the branch generally has "available cars," which is crucial for meeting immediate rental needs, especially during unexpected situations like car repairs.
- Brand Reputation and Network: As a leading global brand, Enterprise provides a sense of reliability and a vast network of locations, which can be beneficial for one-way rentals or if issues arise that require support from another branch.
It is important to acknowledge that, like any high-volume service provider, customer experiences can vary. One review highlights a significant negative interaction regarding vehicle condition and a staff member's response to an issue. This indicates that while the standard is generally high, individual experiences can sometimes fall short, particularly concerning vehicle cleanliness and problem resolution, and that management's attentiveness to customer concerns is vital. This specific feedback underscores the importance of a visual inspection upon pickup and clear communication regarding any pre-existing issues.
For inquiries, reservations, or any assistance regarding your car rental needs at the 16011 S Dixie Hwy location in Miami, Enterprise Rent-A-Car can be reached through the following contact details:
Address: 16011 S Dixie Hwy, Miami, FL 33157, USA
Phone: (305) 238-0090
Mobile Phone: +1 305-238-0090
For residents across Florida, and particularly those in the South Miami area, Enterprise Rent-A-Car at 16011 S Dixie Hwy offers a highly suitable and often dependable solution for their car rental needs. Its suitability for locals is rooted in several key aspects that align with the practical demands and expectations of Floridian drivers.
Firstly, the convenient location on a major thoroughfare like South Dixie Highway makes it easily accessible for a vast segment of the Miami-Dade population. This accessibility, combined with the valuable shuttle service, directly addresses one of the most common pain points for locals: needing a vehicle when their own is out of commission or inaccessible. The ability to be picked up from a dealership or residence significantly enhances the user experience, transforming a potentially stressful situation into a manageable one.
Secondly, the overall positive feedback regarding the staff’s professionalism, courtesy, and efficiency creates a welcoming and effective rental environment. For busy Floridians, an "entire process that took less than 45 minutes" is a significant advantage, demonstrating respect for their time. While isolated negative experiences can occur, the general trend indicates a commitment to delivering a smooth and streamlined service.
The broad selection of vehicles ensures that whether a local needs a compact car for short city trips, a larger SUV for family excursions to the state parks, or a minivan for group travel, Enterprise can likely accommodate. The economical pricing further strengthens its appeal to residents who are looking for cost-effective transportation solutions without compromising on basic service.
In essence, Enterprise Rent-A-Car at 16011 S Dixie Hwy is more than just a place to pick up a car; it functions as a reliable local partner for the community. Its practical services, customer-oriented approach, and efficient operations make it a go-to choice for Floridians seeking convenient, professional, and economical car rental options in the Miami area.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
16011 S Dixie Hwy, Miami, FL 33157, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I had an emergency repair on my car and had to leave it at the dealer. Enterprise provided a shuttle service for pickup and drop-off. They had available cars and prices were economical. The staff was very professional and courteous. The entire process took less than 45 minutes. Keep up the good work!
May 23, 2025 · Barbara PruittI rented a car from my local Enterprise, as I do often for quick trips to visit family. I check the oil level and coolant to ensure I won’t get stuck on the side of the road before I pay. When I opened the hood, the foam was all chewed up and looked like a rodent had gotten to it. The second I got in the car and turned on the A/C, it smelled DISGUSTING. At this point, I inspected the interior and didn’t see anything out of place. I decided since I had a long drive ahead of me and I was trying to beat traffic, I would take the car as-is and swap it at the enterprise at 16011 S Dixie Hwy in Miami. I drove the full 5 hours with no A/C, vents closed, and windows slightly cracked. When I got there, around 4:30 PM on Monday, I walked in and very quietly informed the branch manager, Andrew, that there is a horrible stench coming from the car and there may be a dead animal causing it. He doesn’t even look up from the computer screen and tells me that he can only rent me a minivan for an up charge (I had paid for the standard sized car) and ON TOP OF AN UPCHARGE I WOULD HAVE TO PAY A $250 DETAILING FEE. I asked how that makes sense because I was the one with the inconvenience from a BUSINESS. He failed to explain anything and only tried to charge me MORE. I was very upset, as Andrew was extremely rude and off-putting, he didn’t even try to help. I even told him I don’t need another car, if they fix the smell and remove whatever is causing it. Again, he never even looked me in the face, only stayed STANDING in front of the computer screen LOOKING DOWN. Very upset. I use enterprise often, but I am likely going to seek out other options now. Andrew should not even be allowed to speak to any clients, put him as a detailer.
Nov 19, 2024 · Casey JonesI feel I was treated unjustly at the Palmetto Bay location at 16011 S Dixie Hwy, Miami, FL, by an employee named Andrew. He wrongfully placed me on the do-not-rent list, falsely claiming that I hadn’t made my payment when, in fact, I returned the rental vehicle and was owed money. I’ve reached out to the Better Business Bureau and filed a complaint with Enterprise. I’m determined to pursue this issue, as I believe my loyalty as a customer should have been respected.
Mar 04, 2025 · Matthew BethelCatherine is an excellent person. The service was personalized and very pleasant.She was concerned about the trip, the car's performance, and very professional.Enterprise Rent-A-Car, 16011 S Dixie Hwy, Miami, FL 33157
May 20, 2025 · Sergio GonzalezJust got a rental today. The staff was super nice, the guy that helped us was super quick and had great customer service. But the car was given to be dirty inside they just put water on the outside. It smells like they never cleaned it inside. I’ve rented vehicles many times with enterprise in other locations and never had this problem.
Oct 08, 2021 · Vladimir Garcia
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