Enterprise Rent-A-Car

- 17750 S Dixie Hwy, Miami, FL 33157

For individuals and families across Miami, Florida, reliable transportation is more than a convenience; it's a vital link to daily life, work, and leisure activities throughout the Sunshine State. Whether your personal vehicle is undergoing maintenance, you're planning a local excursion to a state park, or you simply need a temporary ride for a special event, a dependable car rental service is essential. Enterprise Rent-A-Car, a household name in the industry, offers a prominent local branch at 17750 S Dixie Hwy in Miami, FL. This location serves the South Dade community, striving to provide accessible and flexible car rental solutions to meet a diverse array of needs.

Enterprise is globally recognized for its commitment to customer service and its extensive network of neighborhood branches, which aims to bring car rental closer to where people live and work. The experiences at any given branch can reflect the dedication of its team, and the reviews for this specific Miami location highlight both the challenges and triumphs of customer service in a high-demand environment. It's a testament to the fact that while operational issues can arise, the right people can truly elevate a customer's experience from frustrating to exceptional. This article will provide an in-depth look at what local users in Florida can expect from Enterprise Rent-A-Car on South Dixie Highway, helping them navigate their rental choices with greater confidence.

Enterprise Rent-A-Car at 17750 S Dixie Hwy, Miami, FL 33157, USA, boasts a highly accessible location within the South Dade area of Miami-Dade County. Situated directly on South Dixie Highway (US-1), one of Miami's primary north-south arteries, this branch is remarkably easy to reach for residents and visitors alike. US-1 connects numerous South Florida communities, making it a convenient thoroughfare for those coming from Palmetto Bay, Cutler Bay, Pinecrest, and even parts of Kendall.

The branch's position within a commercial strip along this major highway ensures excellent visibility and straightforward access by car. For individuals relying on public transportation, local bus routes frequently traverse South Dixie Highway, potentially offering convenient stops near the rental office. While it's not an airport location, its suburban placement offers a more relaxed and less congested environment for picking up and returning vehicles, a significant advantage for local customers. The ease of access means less time spent navigating complex routes and more time enjoying your rental vehicle, whether you're heading to local attractions, commuting for work, or embarking on a longer journey throughout Florida.

As a leading global car rental provider, Enterprise Rent-A-Car, including its 17750 S Dixie Hwy branch, offers a comprehensive range of services designed to meet diverse personal and business transportation requirements. While specific vehicle availability can fluctuate, their general service offerings typically include:

• Extensive Vehicle Fleet: Enterprise provides a vast selection of vehicles to suit various preferences and budgets. This commonly includes fuel-efficient economy and compact cars (e.g., Chevrolet Spark, Nissan Versa) ideal for city driving, comfortable mid-size and full-size sedans (e.g., Chevrolet Malibu, Toyota Camry), a wide array of SUVs (e.g., Ford Escape, Chevrolet Traverse) for families or more cargo space, minivans (e.g., Chrysler Pacifica), and sometimes even pickup trucks, luxury vehicles, or specialty cars, depending on the branch's inventory.
• Flexible Rental Durations: Customers can typically rent vehicles for daily, weekly, or monthly periods, providing adaptable solutions for short-term needs, extended vacations, or temporary vehicle replacements during repairs.
• Online Booking & Mobile App: Enterprise offers a user-friendly website and mobile application for convenient online reservations. Many locations also provide mobile check-in to streamline the pickup process, potentially allowing customers to bypass the counter.
• Optional Add-ons: To enhance the rental experience and ensure safety, renters can typically add accessories such as GPS navigation systems, child safety seats (infant, toddler, and booster), satellite radio, and roadside assistance protection plans.
• Fuel Options: Customers are usually given choices for fuel management, including prepaying for a full tank, having Enterprise refuel the tank upon return (with a service charge), or refilling the tank themselves before returning the vehicle.
• Protection Products: Enterprise offers various optional protection products, such as the Loss Damage Waiver (DW), Personal Accident Insurance (PAI), and Supplemental Liability Protection (SLP), allowing customers to choose coverage that aligns with their needs and existing insurance policies.
• "We'll Pick You Up" Service (Confirm with Branch): Many neighborhood Enterprise locations offer a "We'll Pick You Up" service, where they will collect customers from a local residence or business, adding a significant layer of convenience, particularly if you are without a vehicle. It is always recommended to confirm this service directly with the 17750 S Dixie Hwy branch.

Enterprise Rent-A-Car, and specifically its 17750 S Dixie Hwy location, aims to distinguish itself through several key features and highlights, particularly its commitment to customer service, even amidst challenging operational circumstances. Based on the provided customer reviews, the highlights of this branch include:

• Exceptional Individual Customer Service: A prominent highlight is the dedication of individual employees, notably "Natalie G." and "Mr. T." The review highly commends Natalie G. for her "utmost professionalism," calm demeanor during a "bustling end of day pick up," thorough explanation of agreements, and genuine care, despite high emotional intensity from other customers. This illustrates that specific staff members go above and beyond to prioritize customer needs.
• Problem-Solving Orientation: Even when issues arise (e.g., a flat tire, initial vehicle unavailability), the branch's ability to eventually offer solutions, as experienced by one customer who ultimately received a replacement vehicle, shows a commitment to resolving problems for renters.
• Thorough Communication: Natalie G. was praised for explaining "everything thoroughly and answered all of our questions without making us feel rushed," which is a crucial feature for a transparent and satisfying rental experience.
• Professionalism under Pressure: The ability of staff like Natalie G. to maintain "professionalism" and "calm" amidst a "packed" and "intense" environment, especially during busy periods, highlights a strong capacity for managing challenging customer interactions.

However, it is crucial to also acknowledge the contrasting experiences, particularly concerning "Valeria," who was described as "disrespectful and dismissive," refusing to let the customer speak, talking over them, and exhibiting an "unprofessional and not customer-focused" attitude. This indicates that while exemplary service is a highlight, inconsistency in staff performance can occur, impacting the overall customer experience.

For direct inquiries, reservations, or to communicate with Enterprise Rent-A-Car at this specific location, please use the following contact information:

Address: 17750 S Dixie Hwy, Miami, FL 33157, USA

Phone: (305) 259-0303

Mobile Phone: +1 305-259-0303

For locals residing in the South Dade region of Miami, Enterprise Rent-A-Car at 17750 S Dixie Hwy stands as a highly suitable and often reliable option for their car rental needs. Its prime location directly on South Dixie Highway ensures exceptional accessibility for residents of Palmetto Bay, Cutler Bay, Pinecrest, and surrounding areas, providing a convenient alternative to the often more crowded airport rental hubs. The presence of dedicated and customer-focused staff, as exemplified by "Natalie G." and "Mr. T." in customer reviews, offers a significant advantage, demonstrating that this branch is capable of delivering an outstanding and supportive rental experience even during busy periods.

While occasional challenges in vehicle availability or individual staff interactions can occur, the overall commitment to problem-solving and personalized attention, characteristic of many Enterprise neighborhood branches, makes it a strong contender. Whether you need a temporary car while yours is in the shop, a spacious vehicle for a family trip, or simply a reliable ride for daily errands, this Enterprise location offers a diverse fleet and the backing of a reputable national brand. For Miami locals prioritizing convenience, a wide selection of vehicles, and the potential for exceptional customer service, Enterprise Rent-A-Car on South Dixie Highway remains a highly recommended choice for their transportation solutions in South Florida.

Enterprise Rent-A-Car

17750 S Dixie Hwy, Miami, FL 33157, USA