Enterprise Rent-A-Car Los Angeles: Your Premier Local Choice in California

Enterprise Rent-A-Car Photos

Enterprise Rent-A-Car Introduce

For residents of California, navigating the vast and diverse landscapes, from the bustling cityscapes of Los Angeles to the serene beauty of national parks or coastal highways, often requires a reliable vehicle. Whether it's for daily commutes, weekend getaways, business travel, or simply when your personal car is temporarily out of commission, a trustworthy car rental service is an indispensable asset. In the heart of Los Angeles, the Enterprise Rent-A-Car branch at 1944 S Figueroa St has consistently proven itself to be a standout option, lauded by locals for its exceptional customer service, efficient processes, and a fleet of well-maintained vehicles. This article will provide an in-depth exploration of what makes this particular Enterprise location a preferred choice for Californians, covering its convenient location, the array of services it provides, its notable features, and why it's especially suitable for the local community.

Choosing a car rental company can sometimes be a daunting task, with many factors to consider from vehicle availability to pricing and customer support. Our aim is to offer a clear, engaging, and factual insight into the Enterprise Rent-A-Car branch on Figueroa Street. We understand that for California locals, efficiency, transparent service, and a pleasant experience are paramount. This guide is designed to highlight how this Enterprise location meets and often exceeds these expectations, making your car rental experience as smooth and stress-free as possible within the Golden State.

The Enterprise Rent-A-Car branch is ideally situated at 1944 S Figueroa St, Los Angeles, CA 90007, USA. This location places it strategically within the Downtown Los Angeles University Park area, making it exceptionally accessible for a wide range of local residents. Figueroa Street itself is a significant thoroughfare in Los Angeles, known for its connectivity to major freeways and its proximity to key urban centers.

Its adjacency to major freeways is a considerable advantage for Californians. Being "close to all major freeways," as noted by customers, means that renters can quickly and easily get on the road, whether they're heading north towards the Bay Area, south to Orange County or San Diego, or east towards the Inland Empire. This eliminates the often-dreaded task of navigating complex city streets to reach a rental pickup point, a common pain point in a sprawling metropolis like Los Angeles. The location is also well-served by public transportation, including bus lines that run along Figueroa Street, offering an alternative for customers arriving without their own vehicle. Furthermore, its position near the University Park area suggests it's convenient for university staff, students, and local businesses in that vicinity. The overall accessibility of this Enterprise branch on Figueroa Street makes it a highly practical and efficient choice for residents throughout Los Angeles and beyond, minimizing travel time and maximizing convenience for your rental needs.

Enterprise Rent-A-Car, particularly at its 1944 S Figueroa St location, offers a comprehensive suite of services designed to provide a seamless and satisfying rental experience for its diverse clientele.

Extensive Vehicle Fleet: This branch provides a wide array of vehicle categories to suit every need and budget. This includes fuel-efficient economy and compact cars for city driving, comfortable mid-size and standard sedans, spacious SUVs for families or adventurers, minivans, and potentially luxury vehicles. The consistent feedback of "nice cars" suggests their fleet is well-maintained and modern.
Flexible Rental Periods: Customers can opt for short-term daily or weekly rentals, ideal for temporary needs or quick trips. For those requiring a vehicle for an extended period, competitive rates and flexible terms are typically available for monthly or long-term rentals, offering a convenient alternative to vehicle ownership.
Pick-Up Service: A notable service offered at this location is customer pick-up. This "Pick-Up Service Available" feature is incredibly convenient for locals whose personal vehicle might be unavailable, or who simply prefer not to arrange their own transport to the rental office.
Refueling Options: Enterprise typically offers various refueling options, allowing customers to choose between pre-paying for fuel, having Enterprise refill the tank (with a service charge), or refilling the tank themselves before returning the vehicle.
Damage Waiver and Protection Plans: To provide peace of mind, Enterprise offers optional Damage Waiver (DW) and other protection plans, which can reduce or waive the renter's financial responsibility for damage to the rental vehicle. While optional, these provide an added layer of security.
Additional Driver Options: Policies for adding additional drivers, such as a spouse or domestic partner, are clearly defined, ensuring clarity for those sharing driving responsibilities.

The Enterprise Rent-A-Car branch at 1944 S Figueroa St truly stands out with several key features and highlights, as evidenced by the glowing customer reviews. These attributes make it a top choice for locals in California.

Exceptional Customer Service: The most emphasized highlight is the "best customer service I’ve received while renting a vehicle" and the "fantastic experience" provided by "the whole crew" and specifically "Brett, the manager." This consistent praise for professionalism, welcoming demeanor, and commitment to smooth operations speaks volumes about the team's dedication to making the rental process genuinely pleasant and stress-free.
Speed and Efficiency: Customers repeatedly note the "quick in and out" and "super efficient" service, with one renter being "in and out in about 20 or so minutes." This efficiency is invaluable, particularly in a busy city like Los Angeles, saving precious time for locals who are on tight schedules.
High-Quality, Clean Vehicles: The assurance of a "clean and in great condition" vehicle is a significant draw. Knowing that the rental car is well-maintained and spotless contributes to a comfortable and reliable driving experience, crucial for both short commutes and longer California road trips.
Convenient Freeway Access: Being "close to all major freeways" is a pragmatic highlight for the Los Angeles area. This allows for immediate and easy access to the vast California highway network, reducing time spent on local streets and enabling quicker transitions to intercity travel.
Professional and Welcoming Management: The specific commendation for Brett, the manager, underscores the importance of strong leadership in creating a positive customer experience. His "professional, welcoming, and clearly committed" approach sets the tone for the entire team.
Streamlined Rental Process: The entire "rental process was straightforward and stress-free," which is a testament to the well-organized operations and customer-friendly procedures at this branch.

For any inquiries, reservations, or assistance, you can easily get in touch with the Enterprise Rent-A-Car branch on South Figueroa Street using the following contact details:

Address: 1944 S Figueroa St, Los Angeles, CA 90007, USA

Phone: (213) 746-6654

Mobile Phone: +1 213-746-6654

Their operating hours are typically Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 3:00 PM, and Sunday from 9:00 AM to 1:00 PM. However, it's always advisable to confirm these hours directly or check their official website for any holiday adjustments or specific service availability, such as their noted "Pick-Up Service Available." Their highly praised customer service team will be ready to assist you with any questions or help you secure the perfect vehicle for your needs.

For locals in California, especially those residing in the bustling heart of Los Angeles, the Enterprise Rent-A-Car branch at 1944 S Figueroa St emerges as an exceptionally suitable and highly recommended choice for all their car rental needs. Its strategic location, offering immediate access to "all major freeways," is a game-changer for Californians. This convenience means less time stuck in city traffic and more time enjoying the open road, whether embarking on a weekend escape to the desert, a family trip to a national park, or simply navigating daily life within the sprawling city. This unparalleled accessibility directly addresses a key pain point for local drivers.

Beyond location, the consistent and glowing customer reviews paint a clear picture of a rental experience that prioritizes the customer above all else. The "best customer service" and "super efficient" process, from check-out to vehicle return, translate into a genuinely stress-free interaction. For busy Californians, time is a precious commodity, and the ability to get "in and out in about 20 or so minutes" is a significant advantage. Furthermore, the assurance of "clean and in great condition" vehicles means locals can trust that their rental will be reliable and comfortable for any journey, big or small. The direct shout-out to the manager, Brett, and his crew, reinforces the idea of a cohesive and dedicated team committed to excellence. This combination of prime location, top-tier service, vehicle quality, and overall efficiency makes Enterprise on Figueroa Street an ideal, and for many, a newly preferred, go-to car rental solution for residents throughout California.

Enterprise Rent-A-Car Details

From the business
Identifies as women-owned

Highlights
Active military discounts

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Enterprise Rent-A-Car Location

Enterprise Rent-A-Car

California Los Angeles County Los Angeles South Los Angeles South Figueroa Street

1944 S Figueroa St, Los Angeles, CA 90007, USA

Enterprise Rent-A-Car Reviews

An average rating of ★4.1 from 1166 user reviews.

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★ 5★ 4★ 3★ 2★ 1

The whole crew at this enterprise are amazing. Best customer service I’ve received while renting a vehicle. Quick in and out. Close to all major freeways. Jen checked me out, was in and out in about 20 or so minutes. I will be making this my preferred rental car location from now on, thank you enterprise team!
Mar 01, 2025 · Carlos F Vilchez
Had a fantastic experience at the Enterprise location on Figueroa Street in LA. The service was fast, friendly, and super efficient. Brett, the manager, was especially helpful—professional, welcoming, and clearly committed to making sure everything went smoothly.The vehicle was clean and in great condition, and the whole rental process was straightforward and stress-free. It’s not often you leave a car rental spot feeling genuinely impressed, but this team delivered. Big shoutout to Brett and his crew—definitely my go-to location from now on.
Apr 22, 2025 · Reza Khalighi
I don’t normally leave reviews, but my recent experience at Enterprise with an employee named Brett E. Porter was so outrageously unprofessional that I feel compelled to share in detail to warn others and hopefully get some accountability from Enterprise.I made a reservation for a rental car with full rental car insurance, and my reservation number was 8VGZSW. When I originally booked the reservation through an Enterprise agent, I was very clear about using my rental insurance. The representative assured me that I would only need to pay a refundable security deposit — estimated at around $150 — and that the rest of the charges would be billed directly to my insurance. This was made very clear to me, and I confirmed it more than once before finalizing the reservation.However, when I arrived at the location to pick up my vehicle, I was assisted by Brett E. Porter, and the entire experience quickly went downhill. Instead of honoring the terms I was promised, he demanded that I pay the full rental amount up front out of my own pocket, and only after that would they “go through insurance.” This directly contradicts what I was told during the booking process and felt like a bait-and-switch tactic.When I calmly tried to explain the situation and referenced the instructions from the agent I had originally spoken with, Brett refused to listen to me. He cut me off repeatedly, spoke over me, and acted as if I was trying to scam the company — when all I was doing was trying to follow the exact process Enterprise themselves had laid out.To make matters worse, his attitude was shockingly rude and dismissive. I’ve never encountered someone working in customer service who was so condescending, unhelpful, and downright unprofessional. At one point, it felt like he was doing everything he could to provoke an argument rather than resolve the issue. Instead of offering solutions or clarifying misunderstandings, he chose to escalate the situation by being completely disrespectful and flat-out refusing to help.Let’s be very clear here: Brett E. Porter was not only unwilling to accommodate a customer who followed all proper procedures — he was also completely untrained in how to handle insurance-based rentals, something you would expect an Enterprise employee to be very familiar with. His ignorance on this matter led to my reservation being unfulfilled, leaving me stranded and scrambling for an alternative at the last minute, all because he refused to release the vehicle without full upfront payment, which should NOT have been required under my insurance agreement.This type of negligence, arrogance, and disregard for customer service is absolutely unacceptable, especially from a national brand like Enterprise. I wasted time, effort, and experienced enormous frustration — all of which could have been avoided if Brett had been properly trained or simply taken the time to listen.I strongly urge Enterprise to review this location’s practices, retrain staff on how to handle insurance-covered rentals, and especially evaluate Brett E. Porter’s conduct and qualifications for working in a customer-facing role. If I could give zero stars, I would.Until this matter is addressed, I will be warning friends, family, and colleagues to avoid this location — and potentially Enterprise as a whole — due to this deeply unpleasant and stressful experience.
Jul 06, 2025 · Barkın Koç
Unfortunately, Enterprise is trying to scam me for damages that were already there. Fortunately, I took pictures and videos before picking up my rental. I told them the bumper had a big cut on the right front side. They told me it was already noted on their file, that it was already marked as damage on their side. I was able to take the car with no problems. Once I return the rental. They told me everything was fine and I got my deposit back.2 weeks later, I got a letter stating I was responsible for the front bumper damages. Clearly, I had told them when I pick up the rental. The damages were already there, and I have photos and a recording that the damages were already there before I took out the car from their parking space. I spoke with BRETT PORTER one of the managers. He told me there's nothing he can do, and he did not even want to see the evidence that I had.Please take your business elsewhere, this location is a scam!!!Especially BRETT PORTERMake sure to record your rental once you pick it up and once you return it.
Feb 20, 2025 · Enrique Salazar
Let me be blunt: this is the absolute WORST Enterprise location I’ve ever dealt with in over six years of loyal renting.We reserved a full-size SUV TWO DAYS before pickup. Plenty of time for them to have it ready. We showed up, and the staff greeted us with a lazy, unprofessional “What’s up?” — seriously? That’s how you start off with paying customers?Then the real nightmare began. They casually informed us they didn’t have our reserved vehicle and tried to push us into a smaller car — for a family of SIX, plus luggage, plus a dog. I told them that was impossible. Our reservation was made 48 hours in advance. There’s NO excuse for this level of incompetence.Instead of fixing the issue, the staff member shrugged it off and said he might call me if another SUV came in, but there were no guarantees. He claimed our reservation “didn’t matter” because it wasn’t in their system. Are you kidding me?! And when I asked him to check other locations for our vehicle, he flat-out REFUSED — even though customer service told us that’s exactly what they’re supposed to do.Finally, the manager stepped in — and only made things worse. His “solution” was to shove us into a 12-seater high-top cargo van and call it an “accommodation.” That’s absurd. We’d have been stuck paying ridiculous extra fees to park that monster while traveling. When we explained this wasn’t feasible, the manager copped an attitude, became downright rude, and basically shoved us out the door, saying he’d “call us if anything came up.”Guess what? He never called.We had to call Enterprise customer service ourselves, and only after escalating the issue to the district manager did anything happen. Magically, this location “found” our SUV all of a sudden — but instead of giving it to us there, they sent us 35 miles away to the Long Beach location.THANK GOD for the Long Beach Enterprise at 2750 Cherry Boulevard. They were polite, professional, and actually cared about solving the problem. They restored my faith in Enterprise as a company.BOTTOM LINE:🚫 DO NOT GO to Downtown Los Angeles Enterprise. The staff is rude, incompetent, and downright disrespectful. They don’t care about honoring reservations, helping customers, or doing their jobs properly. This location is TRASH and almost drove us to leave Enterprise entirely after six-plus years of loyal business.✅ Go to the Long Beach Enterprise or ANY OTHER LOCATION. Save yourself the frustration, wasted time, and the utter disrespect we experienced. Downtown LA Enterprise is a disaster — avoid it like the plague.Special, thank you to the district manager for this location and the Long Beach location
Jul 07, 2025 · Nicco Robertson