Enterprise Rent-A-Car Photos









Enterprise Rent-A-Car Introduce
For residents across Virginia, especially those nestled in the vibrant city of Chesapeake and the broader Hampton Roads metropolitan area, having access to reliable transportation is more than just a convenience – it’s a necessity. Life in our community often requires a dependable vehicle, whether it’s for daily commutes, weekend getaways to our beautiful state parks, or simply when your personal car is temporarily out of commission. In this comprehensive guide, we're focusing on a highly-regarded local solution for these needs: Enterprise Rent-A-Car, specifically their branch located at 1636 S Military Hwy in Chesapeake, VA. This location stands out for its commitment to customer satisfaction and efficient service, making it a popular choice among local Virginians.
Car rental services are invaluable for a multitude of situations that arise in our daily lives. Perhaps your primary vehicle is in the repair shop after an unexpected incident, and you need a temporary replacement to keep your routine uninterrupted. Maybe you’re planning a family vacation to the Outer Banks or a road trip to explore Virginia's rich history, and your current car isn't quite suited for the journey, or you prefer to save miles on your own. For those with visiting family or friends, renting an additional car can significantly simplify local transportation and sightseeing. Enterprise Rent-A-Car, particularly this Chesapeake branch, is well-equipped to handle these diverse "home city" rental needs, consistently providing a straightforward and positive experience for a wide range of customer scenarios, ensuring that our community stays mobile and connected.
The Enterprise Rent-A-Car branch we are highlighting is conveniently located at 1636 S Military Hwy, Chesapeake, VA 23320, USA. This address places it on a major commercial thoroughfare that is well-known and easily accessible to residents throughout Chesapeake and the surrounding areas. South Military Highway serves as a key artery connecting various residential communities, business districts, and even providing routes to neighboring cities like Norfolk and Virginia Beach.
The strategic location on S Military Highway offers excellent accessibility, making it simple for customers to reach the branch, whether they are coming from home, work, or an auto repair shop. This ease of access is particularly beneficial for those who might be without a vehicle due to unforeseen circumstances, as it minimizes the hassle and time spent traveling to pick up their rental. The clear signage and prominent positioning of the branch contribute to a smooth experience, allowing customers to quickly get in, get their vehicle, and get on with their day, reinforcing its suitability as a local car rental solution for Virginians.
Enterprise Rent-A-Car is renowned for its comprehensive array of services tailored to meet diverse transportation needs. At the 1636 S Military Hwy location in Chesapeake, customers can typically expect the following robust offerings:
- Flexible Rental Durations: They provide flexible rental options, including daily, weekly, and monthly rentals, accommodating both short-term emergency needs and longer-term temporary vehicle requirements.
- Extensive Vehicle Fleet: Customers have access to a broad selection of well-maintained vehicles. This includes fuel-efficient economy and compact cars for general commuting, comfortable mid-size and full-size sedans, spacious SUVs (like the Mitsubishi Outlander mentioned in reviews) ideal for families and road trips, minivans for larger groups, and often even pickup trucks or cargo vans for more specialized hauling needs.
- Insurance Replacement Rentals: A significant portion of their business serves customers whose vehicles are undergoing repairs after an accident or breakdown. This branch works frequently with insurance providers to facilitate a seamless replacement vehicle process.
- Local Pick-Up Service: Enterprise is well-known for its convenient "We'll Pick You Up" service, where a representative can pick up eligible customers from a nearby home or auto repair shop and bring them to the rental branch. (It's always advisable to confirm availability and specific service area for this feature.)
- One-Way Rentals: For those planning a trip that concludes in a different city or state, one-way rental options are often available, providing added flexibility.
- Enterprise Plus Loyalty Program: Frequent renters can enroll in the Enterprise Plus program, which offers benefits like earning points for free rental days and expedited service, enhancing the value for regular customers.
- Protection Plans and Add-ons: Various protection plans (such as the Collision Damage Waiver) and optional add-ons like GPS navigation systems and child safety seats (infant, toddler, booster) are typically available for rent to ensure a safer and more convenient journey.
This particular Enterprise Rent-A-Car location in Chesapeake consistently receives high praise for several key features, as highlighted by satisfied customers:
- Seamless and Quick Process: Customers repeatedly emphasize that the "whole process was quick and easy." This efficiency is a major benefit, especially for those needing a rental vehicle with minimal fuss or delay. From check-out to return, the streamlined operation is a significant highlight.
- Friendly and Efficient Customer Service: The staff at this branch are consistently described as "courteous and helpful," "friendly and efficient," and "very professional." Specific mentions of employees like Aniyah or Aaliyah underscore the personalized and positive interactions that leave a lasting impression on renters. This high level of service makes the rental experience genuinely pleasant.
- Clean and Well-Maintained Vehicles: Reviewers specifically note that the "vehicle was clean, in great condition, and perfect for my trip." This commitment to providing well-maintained and clean cars is fundamental to customer satisfaction and ensures a reliable and comfortable driving experience.
- Positive Overall Experience: The cumulative effect of efficient processes, friendly staff, and quality vehicles leads to customers stating they "had a great experience from check out to return" and "would definitely rent from them again!" This strong positive sentiment speaks volumes about the branch's operational excellence.
- Personalized Attention: Even in busy moments, staff are noted for their willingness to engage, offer helpful suggestions, and provide a welcoming atmosphere, even assisting last-minute walk-ins. This human element enhances the overall customer journey significantly.
For all your car rental needs or to make a reservation, you can easily reach the Enterprise Rent-A-Car branch at this Chesapeake location using the following contact details:
Address: 1636 S Military Hwy, Chesapeake, VA 23320, USA
Phone: (757) 361-0081
Mobile Phone: +1 757-361-0081
For locals in Virginia, particularly those residing in Chesapeake and the surrounding Hampton Roads area, Enterprise Rent-A-Car at 1636 S Military Hwy stands out as an exceptionally suitable and highly recommended choice for all car rental requirements. Its convenient location on a major thoroughfare ensures easy accessibility, saving valuable time and effort for busy individuals and families in our community.
What truly sets this Enterprise branch apart, and why it consistently receives enthusiastic recommendations from its customers, is its unwavering commitment to providing a seamless, quick, and genuinely friendly rental experience. The consistent praise for its courteous, helpful, and professional staff—who ensure vehicles are clean and in great condition—reinforces its reliability. Whether you need a temporary vehicle due to car repairs, are planning a family outing, or simply require an extra set of wheels for a special event, this Chesapeake Enterprise location goes above and beyond to make the process stress-free and enjoyable. By choosing Enterprise on S Military Hwy, locals are opting for a service that prioritizes efficiency, vehicle quality, and, most importantly, a positive customer interaction, making it a truly valuable local resource for all your transportation needs.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1636 S Military Hwy, Chesapeake, VA 23320, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I rented a Mitsubishi Outlander from Enterprise and the whole process was quick and easy. The vehicle was clean, in great condition, and perfect for my trip. Customer service was friendly and efficient. I would definitely rent from them again!
Jul 07, 2025 · NICOLE ROSARIOI rented a Mitsubishi Outlander from Enterprise and the whole process was quick and easy. The vehicle was clean, in great condition, and perfect for my trip. Customer service was friendly and efficient. I would definitely rent from them again!
Jul 07, 2025 · NICOLE ROSARIOI recently rented a Nissan Rogue from Enterprise's Greenbrier location while my vehicle was being repaired. As always, the staff was friendly and helpful, and the car was clean, had a full tank, and was well maintained. I have rented from Enterprise over a hundred times all across the country, and have found them to be consistent in their quality and service. I can't say that about all their competitors.
Apr 28, 2025 · Terry MillerI recently rented a Nissan Rogue from Enterprise's Greenbrier location while my vehicle was being repaired. As always, the staff was friendly and helpful, and the car was clean, had a full tank, and was well maintained. I have rented from Enterprise over a hundred times all across the country, and have found them to be consistent in their quality and service. I can't say that about all their competitors.
Apr 28, 2025 · Terry MillerEnterprise still knows what customer service truly is about! The team at this location is by far the most professional I encountered during my journey to finding a rental car after budget cancelled my rental and hertz couldn't provide a vehicle (even after making the proper reservations). The other competitors were just rude and did not care to come up with a solution and they could learn a thing or two from the team at enterprise. The team here did not initially have vehicles, but I stuck around long enough to be fortunate enough to have some come back early and Caleb got a car ready for me in no time, gave me a great price, and did it all with a smile on his face. These guys literarily saved the day for my family and I. My wife and 3 kids were in the middle of a military move overseas and did not have transportation because of rentals that fell through or making reservations online but then the field office not having any vehicles. Moving overseas is already stressful enough and not having transportation for those few days while waiting for our flight made it even more stressful. If it weren't for Caleb and his team things would have been a lot more painful. Thank you for taking care of service members!
Jun 10, 2025 · Mike GuaiguaEnterprise still knows what customer service truly is about! The team at this location is by far the most professional I encountered during my journey to finding a rental car after budget cancelled my rental and hertz couldn't provide a vehicle (even after making the proper reservations). The other competitors were just rude and did not care to come up with a solution and they could learn a thing or two from the team at enterprise. The team here did not initially have vehicles, but I stuck around long enough to be fortunate enough to have some come back early and Caleb got a car ready for me in no time, gave me a great price, and did it all with a smile on his face. These guys literarily saved the day for my family and I. My wife and 3 kids were in the middle of a military move overseas and did not have transportation because of rentals that fell through or making reservations online but then the field office not having any vehicles. Moving overseas is already stressful enough and not having transportation for those few days while waiting for our flight made it even more stressful. If it weren't for Caleb and his team things would have been a lot more painful. Thank you for taking care of service members!
Jun 10, 2025 · Mike GuaiguaThe vehicle was not ready for pick up at the scheduled time. According to other customers in the lobby and my personal past experiences with Enterprise, this seems to be a common occurrence. Also, no customer should ever be told that their service needs are not being met due to the staff “being tired.” Who isn’t tired these days?
Jul 04, 2025 · Kirk LangstonThe vehicle was not ready for pick up at the scheduled time. According to other customers in the lobby and my personal past experiences with Enterprise, this seems to be a common occurrence. Also, no customer should ever be told that their service needs are not being met due to the staff “being tired.” Who isn’t tired these days?
Jul 04, 2025 · Kirk LangstonRecently my insurance company provided a rental car through Enterprise for 5 days while my car was in the shop for repairs. Everyone I dealt with at the 1636 S Military Hwy, Chesapeake, VA 23320 office was unfailingly polite, professional, and competent. Kiah McFarlane was the person I picked the car up from and returned it to. She made the process quick and easy. I cannot say enough about how positive my experience was. Should I ever again need a rental, it will be Enterprise. If asked, Enterprise will be my top recommendation. Thanks for a great experience.
Jan 12, 2025 · louis correaRecently my insurance company provided a rental car through Enterprise for 5 days while my car was in the shop for repairs. Everyone I dealt with at the 1636 S Military Hwy, Chesapeake, VA 23320 office was unfailingly polite, professional, and competent. Kiah McFarlane was the person I picked the car up from and returned it to. She made the process quick and easy. I cannot say enough about how positive my experience was. Should I ever again need a rental, it will be Enterprise. If asked, Enterprise will be my top recommendation. Thanks for a great experience.
Jan 12, 2025 · louis correa
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