Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
Enterprise Rent-A-Car at the 10249 Two Notch Road location in Columbia, South Carolina, represents a vital resource for local residents and visitors requiring reliable, flexible transportation. As one of the world's most recognized rental brands, this neighborhood branch combines the expansive fleet and trusted infrastructure of a global company with a distinct, local touch. A key feature that sets this specific location apart and highlights its community commitment is its proud identification as a women-owned business. This identity underscores a dedication to professional, attentive service in the competitive Columbia market.
The branch specializes in offering both traditional Car Rental Agency services and dedicated Van Rental Agency services, catering to a wide range of needs—from short-term personal use and insurance replacement rentals to accommodating large groups and moving needs. For South Carolinians planning a family trip to the coast, coordinating a large group event, or simply needing a temporary replacement vehicle, this Enterprise location serves as an indispensable local partner.
While the Enterprise brand generally denotes quality, the customer experience at any location is often defined by the local staff and the condition of the fleet. Reviews for this branch reflect both the high praise for the staff's professionalism and courtesy, and the occasional operational issue, demonstrating the proactive commitment of the team to resolve any negative experience, such as a quick upgrade to a clean, bug-free vehicle when an issue was identified. This commitment to customer satisfaction ensures that, even when unexpected issues arise, the staff strives to maintain a positive and professional interaction.
The Enterprise Rent-A-Car branch is ideally located at 10249 Two Notch Rd, Columbia, SC 29229, USA. Situated along the bustling Two Notch Road corridor—one of Columbia’s primary commercial arteries—it is highly accessible for residents in the northeastern suburbs, including those commuting from the areas near Fort Jackson. The proximity to major roads ensures quick pick-up and return, allowing users to get on their way without unnecessary delays.
Recognizing the importance of serving every member of the South Carolina community, this location has taken concrete steps to ensure physical access for all patrons. The facility is equipped with essential features designed to accommodate customers with mobility challenges, ensuring a convenient and respectful process. These key accessibility features include:
- Wheelchair Accessible Entrance: Provides a smooth, barrier-free entry into the customer service area, making the reservation or pick-up process easy for everyone.
- Wheelchair Accessible Parking Lot: Dedicated parking spaces are clearly marked and positioned to allow easy transfer into and out of vehicles, ensuring convenience from the moment a customer arrives.
The Enterprise Rent-A-Car location on Two Notch Road provides a robust suite of services, backed by the strength of the national Enterprise network, but delivered with local attention.
- Comprehensive Car Rental Agency Services: Offers a wide selection of vehicles, from economical compact cars for city travel to full-size sedans for family trips, ensuring a fit for nearly every budget and purpose.
- Dedicated Van Rental Agency: Specializes in providing larger passenger vans and cargo vans, catering to group travel, moving needs, church events, or business logistics around the Columbia area.
- Flexible Payment Options: Accepts multiple forms of payment, providing flexibility for the diverse financial needs of the local community. Accepted methods include major Credit Cards, Debit Cards, and modern NFC Mobile Payments (like Apple Pay or Google Pay).
- Insurance and Replacement Rentals: Known for working directly with insurance companies, making the process of securing a rental car seamless for local customers whose personal vehicles are undergoing repair.
- Reservations and Customer Support: Provides easy phone reservation, as noted by customer reviews, alongside the convenience of online booking and a responsive staff ready to assist with the rental process.
This specific Enterprise branch stands out among Columbia’s rental options due to several unique and customer-focused features that are highly relevant to the South Carolina community.
- Women-Owned Business Status: Identifying as a women-owned business provides a distinctive and encouraging feature, appealing to local customers who wish to support diverse ownership in the Columbia business landscape.
- Active Military Discounts: In close proximity to Fort Jackson, the branch is a valuable resource for military personnel, offering Active Military Discounts. These discounts—often a percentage off the base rate for leisure travel—are essential for service members and their families in the area.
- Debit Card Acceptance: The policy of accepting Debit Cards alongside credit cards significantly broadens access for local renters, providing an alternative to strict credit-only policies often encountered elsewhere.
- Focus on Customer Service: Despite operating as part of a large national brand, customer reviews highlight the "extremely helpful and delightful" office staff, who excel at creating a positive, personal experience. This local touch ensures professionalism and courtesy throughout the rental process.
- Wide Fleet Variety: Beyond standard sedans, the dual designation as a Car and Van Rental Agency ensures a diverse inventory, including SUVs, minivans, and trucks, available to meet the specific demands of the local market, from weekend movers to large family transporters.
- Commitment to Resolution: The staff’s documented effort to quickly resolve a vehicle cleanliness issue by providing an immediate, upgraded replacement demonstrates a strong commitment to quality control and customer satisfaction that instills trust in local users.
For current vehicle availability, to make a new reservation, or to discuss the military discount program, customers in the Columbia area can use the following information for the Two Notch Road location:
- Car Rental Name: Enterprise Rent-A-Car
- Address: 10249 Two Notch Rd, Columbia, SC 29229, USA
- Phone: (803) 419-4319
- Mobile Phone: +1 803-419-4319
Choosing the Enterprise Rent-A-Car location on Two Notch Road offers a strong blend of corporate reliability and meaningful local commitment. For local users in South Carolina, particularly in the Columbia area, this branch is an excellent choice for multiple reasons that go beyond simply having a rental car ready.
The unique status as a women-owned business provides a valuable local context, allowing customers to support diversity and local ownership while accessing the resources of a leading national brand. Furthermore, the specialized benefits offered here are directly relevant to a large portion of the local population. The availability of Active Military Discounts is a huge draw for the thousands of service members and their families connected to nearby Fort Jackson, making necessary transportation more affordable during PCS moves or temporary duty assignments.
Financial accessibility is also a major plus. The acceptance of Debit Cards and NFC Mobile Payments makes the rental process vastly more convenient than locations that rely solely on credit cards. This flexibility is crucial for budget-conscious families and individuals. Finally, the staff's dedication to quality is evident, not only in the high praise for their delightful and helpful service but also in their rapid, courteous resolution of vehicle issues, ensuring that the customer leaves with a clean, reliable, and "bug-free" vehicle, often with a courtesy upgrade. This combination of powerful national support, significant local advantages, and dedicated customer care makes this Enterprise branch a smart and reliable choice for all car and van rental needs in the Columbia area.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
10249 Two Notch Rd, Columbia, SC 29229, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1Excellent service from easy phone reservation to pickup and return of the rental car. Office staff was extremely helpful and delightful to work with. Best question I was asked: “Tell me one good thing that happened to you this week!”
Aug 12, 2025 · Joyce JacksonThe car that was given to us was infested with roaches from the previous renter. Luckily we saw them during the inspection before we drove off the lot...We were given an upgraded vehicle that was clean and bug-free.I don't blame the staff here. They were nice and courteous during the whole ordeal. But Enterprise should automatically take cars like this out of their fleet, even if they have been exterminated.
Aug 21, 2025 · JuanitaWorst Experience with Enterprise to DateI’m incredibly disappointed with my recent experience at Enterprise. I showed up 15 minutes early on the day of my reservation, booked months ago in February for our long-awaited family vacation, only to be told that my reserved SUV had been given to someone else.The customer service representative was rude, dismissive, and completely unhelpful. Their excuse? “We called you yesterday.” How does a phone call the day before justify giving away a vehicle that was still reserved under my name? It makes no sense.To make matters worse, there was absolutely no empathy or effort to make things right. No alternative options, no attempt to correct the mistake, just a shoulder shrug and an attitude that screamed “not my problem.”I’ve rented from Enterprise locations across the country without issues, but this location has completely changed how I view the company. This was by far the worst experience I’ve ever had with a rental service. If this is how Enterprise handles confirmed reservations, I’ll be taking my business elsewhere going forward and I suggest others do the same.
Jul 14, 2025 · Sherron GibbsThe customer service at this location is TOP NOTCHED! I was greeted when I walked thru the door. After waiting several minutes because of the 4 or 5 customers ahead me, the rep apologized for the delay and assisted me thoroughly. Even with a few small issues with my reservation and minor damage to the vehicle I was given it still all went well.My issue is with how ALL the employees were dressed. ABSOLUTELY NOT APPROPRIATE FOR A CUSTOMER SERVICE BASED JOB. ALLwere dressed as if they'd just gotten out of bed or threw on something to go to the mailbox or get the morning paper.Like I said earlier, the customer service was IMPECCABLE. The presentation of ALL of the employees were not representative of what I'd think Entetprise would like.
Sep 14, 2025 · JAMILKenny and the entire staff at Enterprise made my rental experience seamless and stress-free. While my car repairs took longer than expected, Enterprise continued to check in with me to make sure everything was going well. I will definitely rent from this location the next time I need a rental!
Aug 05, 2025 · Caitlyn Pennington
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