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Carvel Car RentalCar Rental Near MeTexasHarris CountyHoustonCypressCar Rental in U.S. 290Enterprise Rent-A-Car
Enterprise Rent-A-Car ico

Enterprise Rent-A-Car
- 27200 US-290 Ste 180, Cypress, TX 77433

Car rental agency, Van rental agency ★3.0

27200 US-290 Ste 180, Cypress, TX 77433, USA

3.0
I had a very disappointing experience. Upon arrival, the first car I was given was in terrible condition — it had multiple dents and scratches, the check engine light was on, it smelled strongly of smoke, and it was clearly not suitable to be rented out. I asked the agent to walk around the vehicle with me to document its condition, but she dismissed my concerns and assured me it would be fine.I explained that I didn’t feel safe driving a vehicle in such poor condition, so she reluctantly provided me with another car. Unfortunately, the second car had a non-functional AC and shut off as I was pulling out of the parking lot. By this time, I had already been at the rental location for 30 minutes.I was then told I could take the vehicle the agent had been using herself — a car that had neither been cleaned nor inspected. At this point, I was nearly an hour into what should have been a quick rental process.To make matters worse, I stood and watched as other customers received prompt, courteous service while I felt ignored and undervalued. I was renting this vehicle to attend the funeral of a loved one — not for a joy ride — and the experience only added stress to an already difficult day.I’ve rented from Enterprise before and never encountered such poor service. This experience was truly disappointing. Please do better. - Ora Lee
Enterprise Rent-A-Car Overview Photos Intro Detail Location Reviews

Enterprise Rent-A-Car Photos

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Enterprise Rent-A-Car Introduce

Introduction / Overview

Enterprise Rent-A-Car, located in the dynamic and rapidly expanding Cypress area of Texas, serves as an essential mobility partner for local residents and visitors traversing the Greater Houston region. This specific branch, while part of a vast national and international network, operates as a neighborhood car and van rental agency dedicated to fulfilling diverse transportation needs, from quick car replacements to large group van rentals. In an area as sprawling as Cypress, having access to a reliable vehicle is crucial, and Enterprise provides the necessary infrastructure to keep Texas users moving.

A notable distinction of this location is its identification as a women-owned business. This detail speaks to the agency's commitment to diversity in ownership and leadership, a significant point of pride for many customers who choose to support diverse enterprises within the community. Furthermore, the branch is dedicated to customer convenience, accepting modern payment methods and offering specific discounts to key community groups.

However, as with any high-volume service provider, customer experiences can be varied. While the brand is known for its wide selection and coverage, local users report that clarity in communication and strict adherence to established standards for vehicle condition and policy explanations are areas where this branch needs improvement. Prospective renters should approach their booking with a clear understanding of rental terms and ensure all vehicle issues are documented at pickup.

Location and Accessibility

The Enterprise Rent-A-Car branch is conveniently situated on one of the most critical thoroughfares in Northwest Houston, making it highly accessible for the communities of Cypress, Fairfield, and the surrounding areas.

The exact address is: 27200 US-290 Ste 180, Cypress, TX 77433, USA. This location is positioned directly along the US-290 (Northwest Freeway) corridor, providing straightforward access for commuters and residents needing to get on the highway quickly. Its central position in Cypress ensures that customers are never far from their rental solution, avoiding the congestion of downtown Houston for a local transaction.

The branch is equipped with essential features to ensure ease of access for all customers, reinforcing their role as a community-oriented provider. These accessibility features include a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot. These accommodations are vital for ensuring that every member of the Texas public can conduct their rental business without unnecessary difficulty, from selecting a vehicle to finalizing the paperwork.

Services Offered

As a combined car and van rental agency, the Cypress Enterprise location provides a comprehensive range of mobility solutions, focusing on both standard car rental and specialized larger vehicle needs.

  • Passenger Vehicle Rentals: A diverse fleet is available, ranging from economy and full-size sedans for daily commutes and fuel efficiency to SUVs suitable for family travel across Texas.
  • Van Rental Services: Categorized as a van rental agency, they offer vehicles designed to accommodate large groups or significant cargo, including minivans and full-size passenger vans (such as 12- or 15-passenger models) ideal for churches, sports teams, or event transportation.
  • Commercial Cargo Van Rentals: They typically offer cargo vans for moving or transporting large items, serving the needs of local businesses and residents undertaking DIY projects.
  • Flexible Payment Acceptance: This location offers multiple modern payment options, including major Credit Cards, Debit Cards (subject to specific rental requirements), and modern NFC mobile payments for fast, secure transactions.
  • Active Military Discounts: A dedicated discount program is offered to support members of the Active Military, acknowledging their service with savings on rental rates.
  • Insurance Replacement Rentals: Working directly with insurance companies, they facilitate temporary vehicle rentals for customers whose personal cars are undergoing repair after an accident.

Features / Highlights

The key features of the Enterprise Rent-A-Car Cypress branch are centered on accessibility, diversity, and targeted discounts.

  • Identifies as Women-Owned: This is a point of distinction, offering customers the opportunity to support an agency committed to leadership diversity.
  • Accessibility Features: The presence of a Wheelchair Accessible Entrance and Parking Lot ensures that the facility is physically accommodating to all members of the community, an important consideration for a local service.
  • Financial Flexibility: Accepting Credit Cards, Debit Cards, and NFC mobile payments provides renters with maximum flexibility in how they choose to pay, catering to customers who rely on different financial instruments for transactions.
  • Support for Service Members: Offering Active Military Discounts is a valuable benefit that provides tangible savings to service members and their families in the Texas area.
  • Wide Range of Vehicles: The dual function as a car and van rental agency means they have a broader selection of vehicles than standard locations, which is vital for the logistical needs of large Texas families and groups.
  • National Brand Backing: As a branch of a major national brand, customers benefit from the backing of a large company's resources, including widespread roadside assistance and a large vehicle inventory (though local availability remains key).

Contact Information

For inquiries, reservations, or to follow up on a rental agreement, customers can reach the Enterprise Rent-A-Car branch on US-290 using the contact details below.

Address: 27200 US-290 Ste 180, Cypress, TX 77433, USA

Phone: (281) 746-3040

Mobile Phone: +1 281-746-3040

What is Worth Choosing

Choosing the Enterprise Rent-A-Car location in Cypress is most beneficial for Texas residents who require a specific type of vehicle, appreciate diverse payment options, and value the convenience of a widely recognized brand with local accessibility features. The agency’s specialized role as a van rental agency makes it an excellent choice for anyone needing a larger vehicle for moving or group transport in the Houston area.

However, based on customer feedback, it is paramount that renters exercise extreme caution and follow a detailed process to ensure a smooth transaction. Given reports of issues with vehicle condition, after-hours returns, and unexpected fees, it is strongly advised to: 1) Conduct a thorough, documented walk-around inspection of the vehicle with a staff member at pickup, noting all pre-existing damages; 2) Insist on clear, written instructions regarding any fees associated with weekend or after-hours returns and confirm the precise drop-off location and procedure; and 3) Verify that the vehicle's features, such as the air conditioning, are fully functional before leaving the lot. While the convenience of this location, its accessibility, military discount, and flexible payment options are attractive features, proactive communication and policy confirmation are essential to mitigating potential frustrations and unexpected costs, ensuring a transaction that lives up to the professional image of the Enterprise brand.

Enterprise Rent-A-Car Details

  • From the business

  • Identifies as women-owned
  • Highlights

  • Active military discounts
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards

Enterprise Rent-A-Car Location

Enterprise Rent-A-Car

27200 US-290 Ste 180, Cypress, TX 77433, USA

Enterprise Rent-A-Car Reviews

An average rating of ★3.6 from 218 user reviews.

managercallSUVteampriceinsurance0starspickupreservation

★ 5★ 4★ 3★ 2★ 1

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