Enterprise Rent-A-Car Photos









Enterprise Rent-A-Car Introduce
Hello, Pennsylvania locals! When your own set of wheels isn't quite cutting it, or you simply need reliable transportation for a specific event, a trip, or even just daily errands, knowing where to turn for a trustworthy car rental is key. Today, we’re highlighting a conveniently located branch of a well-regarded name in the industry: Enterprise Rent-A-Car, right here in Philadelphia. This particular location is known for going the extra mile to ensure local users have a fantastic experience, making your car rental process as smooth and straightforward as possible.
Enterprise Rent-A-Car at 1236-40 Washington Ave in Philadelphia is more than just a place to pick up a car. It's a local hub dedicated to providing the community with access to a diverse fleet of well-maintained vehicles, backed by a strong commitment to customer satisfaction. We understand that for many Pennsylvanians, a rental car can be a crucial link, whether it's for a family vacation to the Jersey Shore, a business trip across the state, or simply needing a temporary replacement while your personal vehicle is undergoing maintenance. This branch aims to be your dependable partner on the road, offering solutions for a wide array of transportation needs. Let's explore what makes this Enterprise location a highly recommended choice among local users.
Strategically positioned at 1236-40 Washington Ave, Philadelphia, PA 19147, USA, Enterprise Rent-A-Car boasts an incredibly accessible location for residents throughout Philadelphia and the greater Pennsylvania area. Washington Avenue is a significant thoroughfare, connecting various neighborhoods and providing straightforward access from key parts of the city. Whether you're coming from South Philly, West Philly, or even commuting from the surrounding suburbs, reaching this branch is generally a hassle-free experience.
The accessibility of this specific address means less time spent navigating complex city streets and more time on the open road. Public transportation options are likely available in the vicinity, offering a convenient way to reach the branch if you’re dropping off your personal vehicle for service or simply don’t have a ride to pick up your rental. For those driving, the well-known nature of Washington Avenue simplifies navigation, making pick-up and drop-off processes efficient. This central and convenient location is a significant advantage for local users, minimizing travel stress and maximizing convenience when you need a rental car most.
Enterprise Rent-A-Car in Philadelphia provides a comprehensive suite of rental services designed to cater to a wide range of needs for local customers:
- Extensive Vehicle Selection: From economical compact cars perfect for solo city commutes and excellent fuel efficiency, to comfortable mid-size and full-size sedans suitable for daily use or longer journeys, Enterprise offers a broad array of options.
- SUVs and Minivans: For families, group travel, or those requiring extra cargo space, they provide a variety of SUVs and minivans, ensuring ample room and comfort.
- Truck Rentals: Enterprise also offers pickup trucks and cargo vans for larger hauling needs, ideal for DIY projects, moving, or transporting equipment.
- Luxury and Specialty Vehicles: For special occasions or a desire for an upgraded driving experience, luxury cars and specialty vehicles may be available.
- Flexible Rental Terms: Whether you need a vehicle for a few hours, a day, a week, or a longer-term rental, Enterprise offers flexible rental periods to suit your schedule.
- Online Reservations and Management: Customers can easily book and manage their reservations online, allowing for seamless planning and often the ability to find competitive rates.
- Damage Waiver and Protection Options: Various protection plans, including Damage Waiver (DW) and Extended Protection (EP), are available to provide peace of mind during your rental period, covering potential damages or liability.
- Additional Driver Option: Spouses or domestic partners who meet requirements can often be added as authorized drivers at no additional charge, and other additional drivers may be added for a daily fee.
- Adaptive Driving Devices: For customers with disabilities, adaptive driving devices such as spinner knobs and hand controls can be requested at no extra charge, ensuring accessibility for all.
What truly makes the Enterprise Rent-A-Car location on Washington Avenue stand out for Philadelphia residents?
- Outstanding Customer Service: Multiple customer reviews consistently highlight the exceptional customer service. Employees like Jack and other unnamed staff members are praised for being "efficient & friendly" and for providing "excellent customer service," demonstrating a genuine commitment to making the rental experience positive. This is a critical factor for local users who value personal touch and efficiency.
- Well-Maintained Vehicles: Customers consistently report that the cars are in "excellent condition," assuring renters of a safe, clean, and comfortable experience. This attention to vehicle quality is a significant draw for those relying on a rental for important events or daily needs.
- Proactive Customer Care: The staff at this branch appears dedicated to ensuring "service was top-notch." This proactive approach means they are likely to anticipate needs and resolve any issues swiftly, contributing to a stress-free rental.
- Trustworthy and Reliable: Even if prices might be "slightly higher than elsewhere" (as noted by one reviewer), customers explicitly state they would "definitely rent here again" due to the superior service and positive overall experience. This indicates a strong level of trust built with the local clientele.
- Convenient Processes: Enterprise aims for a streamlined rental process, from reservation to pick-up and return. The efficiency noted by customers helps save valuable time for busy Pennsylvanians.
- Commitment to Customer Satisfaction: The consistent positive feedback regarding staff interactions demonstrates that this branch prioritizes customer satisfaction, striving to make every rental a positive one.
For your convenience, here's how you can get in touch with Enterprise Rent-A-Car in Philadelphia:
Address: 1236-40 Washington Ave, Philadelphia, PA 19147, USA
Phone: (215) 389-8900
Mobile Phone: +1 215-389-8900
For the hardworking and discerning residents of Pennsylvania, especially those within the vibrant community of Philadelphia, Enterprise Rent-A-Car at 1236-40 Washington Ave emerges as a highly suitable and commendable option for all car rental needs. This isn't just a corporate branch; it operates with a noticeable local touch, deeply valuing the relationships built with its customers. The glowing reviews praising the "terrific" and "excellent customer service" from individuals like Jack and other staff members speak volumes about the dedication to the customer experience. This personal attention and efficient handling of rentals are precisely what Pennsylvanians appreciate in local businesses.
The commitment to providing cars in "excellent condition" means that when you rent from this Enterprise location, you can expect a reliable and comfortable vehicle, whether you’re heading to the Pennsylvania Dutch Country for a weekend, commuting to work, or transporting goods. The assurance of well-maintained vehicles is paramount for local users who rely on their rentals to be dependable and hassle-free.
Furthermore, the accessible location on Washington Avenue ensures that picking up and dropping off your vehicle is as convenient as possible, saving you precious time in your busy schedule. Even if there's a slight difference in pricing compared to other options, the overwhelming sentiment from local customers is that the superior service and peace of mind offered by this Enterprise branch are well worth it. For a reliable, customer-focused, and pleasant car rental experience right here in your Philadelphia neighborhood, Enterprise Rent-A-Car on Washington Avenue is undoubtedly a top choice for locals.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1236-40 Washington Ave, Philadelphia, PA 19147, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1The customer service here is terrific! Shout out to Jack, who handled my rental, for being efficient & friendly. The guy that was there when I returned the car was also great (wish I asked his name). I’d definitely rent here again, even if the prices were slightly higher than elsewhere.
Jun 30, 2025 · Rebecca GloriaExcellent customer service. The car was in excellent condition. They did their best to make sure my service with them was top notch. I would definitely go to this location again.
May 21, 2025 · Asha BeeI used this location for my car rentals for many years, but not anymore. I've often had issues with getting a car in the vehicle class I booked despite confirming with a staffer by phone that they'd have the car. The latest time this happened (about two weeks ago) the staffer who checked me out was so rude I won't be back. He began to check me out with the type of vehicle I'd reserved, then suddenly said it wasn't in the inventory and moved me to something else which was not in the class I booked. When I objected, he said not to make it his problem because it was his first week on the job, and that if I wanted the car I booked, then I should've gone to the airport location. He was visibly annoyed with me, but I was about to make a long drive to a funeral, so I didn't have the time or bandwidth to argue or ask for a manager. When he handed me the keys, he said "I know you have insurance but don't crash the car." That was his goodbye. Yikes! Could just be one bad employee, but I don't want to risk another run-in like that. Traveling is stressful enough as it is. When I returned the car the next day, I saw another customer returning the same car that I had been refused. I wrote privately to Enterprise customer service about the experience, but it was ignored, so I'll warn the locals. Avoid this place. EDIT: I promptly did exactly what the commenter below from Enterprise asked me to do, and that went ignored as well. Avoid this place.
May 27, 2025 · Alaina JohnsI’ve rented from this branch over 10 times and every single time, every person there is awesome to me. They’re extremely nice, accommodating, and help you with whatever you need.In a time when more and more people are angry and make the customer service experience miserable. This branch continues to be an exception.Keep being great and I thank you for your kindness.
Feb 19, 2025 · Justin BergenI picked up our rental Friday when scheduled. I had to wait less than 10 mins. Sarah helped me. She was super friendly, thourough, and covered a bunch of details I didn't even think of. I dropped our rental off during the scheduled time with Matt. He was also super friendly and thorough. This was my first time renting a car in years and it was almost to easy. I will definitely use this location if rentals are needed again. Highly recommend
Feb 04, 2025 · Ashley Novelli
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