Express Rental Car

- 91 Larrabee Rd, Westbrook, ME 04092

For residents of the Greater Portland area and Westbrook looking for an accessible and budget-friendly alternative to the major national chains, Express Rental Car on Larrabee Road presents an interesting option. Operating as a car rental agency, truck dealer, and van rental agency, this local business aims to serve a specific market: those needing temporary, low-cost transportation without the requirement for a brand-new vehicle.

Unlike companies that exclusively rent current or late-model vehicles, Express Rental Car intentionally operates with an older fleet. Their inventory is predominantly made up of well-maintained cars and vans, averaging around ten years old. This strategic choice allows them to offer highly competitive daily rates, with some cars and minivans priced as low as $35.00 per day, including unlimited mileage—an attractive rate for Mainers on a tight budget or those covering their own insurance gap during vehicle repairs. Popular rental choices often include reliable, fuel-efficient models like the Honda Civic, Toyota Corolla, and spacious Toyota Sienna Vans, in addition to 15-passenger van models.

However, potential customers must approach this option with caution and informed awareness, particularly regarding their advertised services and customer interaction. A significant number of reviews highlight discrepancies between published information and the actual customer experience. One reviewer stated, “They say they’re open 24 hours a day and it’s a lie I called them some guy answers by saying how can I help you, so said I needed to rent a car and he goes we are closed today and I said you are it says online that your open 24 hours a day and he hangs up on me how ignorant and disrespectful.” Another customer expressed strong concern over pricing and sales pressure, noting, “This place is a rip off! He charges way too much money for old cars, and then tries to force you to rent for a longer period of time or not at all!”

These customer accounts signal that while the business provides a valuable service niche—affordable, older model vehicle rentals—the user experience can be inconsistent. Prospective renters are strongly advised to confirm vehicle availability, exact pricing, and most importantly, the actual operating hours for their planned pick-up or drop-off time before relying on the rental. When looking for similar budget or non-traditional rental options, customers have sometimes turned to alternative platforms like Turo, where one reviewer found a more seamless experience, mentioning, “I found the Turo app as an alternative, and it was much cheaper, AND you do not need a major credit card! I rented from Jeff, he was awesome!” This suggests that the Westbrook market for non-traditional rentals is active and competitive.

Express Rental Car is centrally located in Westbrook, ME, offering easy access for residents of Westbrook, Portland, and surrounding Cumberland County communities.

The physical address and general location details are as follows:

Address: 91 Larrabee Rd, Westbrook, ME 04092, USA

The facility is positioned in a commercial area on Larrabee Road, near the corner of Brighton Avenue, making it a straightforward drive for local pickups. While the official business hours may vary, the established physical location serves as the central hub for their car, van, and truck rental and dealership services.

In terms of physical access, the location is equipped to accommodate all customers:

• Wheelchair Accessible Entrance: Ensures the main business office is easy to enter and navigate for individuals with mobility challenges.
• Wheelchair Accessible Parking Lot: Provides designated parking spots for convenient access to the facility.

Express Rental Car offers a dual service model, functioning both as a rental agency and a vehicle dealer, with a distinct focus on affordability through their fleet choices.

• Affordable Vehicle Rentals: Specializes in renting well-maintained, older model vehicles (approximately 10 years old on average) to keep costs low.
• Diverse Rental Fleet: Provides a range of vehicle types to meet various needs, categorized as:
  • Car Rental: Including fuel-efficient, reliable models such as Honda Civics, Toyota Corollas, and Toyota Yaris.
  • Van Rental Agency: Offering Minivans (e.g., Toyota Sienna) and larger 15-passenger vans for group and family travel.
  • Truck Dealer: Indicates involvement in the sales or rental of light-duty trucks, though specific details on rental availability should be confirmed by phone.
• Competitive Pricing Structure: Offers a straightforward daily rate model, such as $35.00 per day for cars and minivans, with unlimited mileage included in the cost.
• Damage Waiver Option: Provides a Collision Damage Waiver (CDW) for an additional daily fee ($15.00 for cars/minivans, $45.00 for 15-passenger vans) to reduce the renter's financial responsibility.
• Flexible Deposit and Payment: Offers various ways to secure the rental:
  • Accepts Credit Cards (MasterCard, Visa, Discover, American Express).
  • Accepts Debit Cards for payment with a refundable $100.00 deposit required.
  • Accepts NFC mobile payments for modern, contactless transactions.
  • Cash is also accepted.

The unique selling points of Express Rental Car are centered on its value proposition and its willingness to serve customers who might not meet the strict requirements of larger chains.

• Budget-Friendly Fleet: The core highlight is the commitment to renting older, reliable vehicles, which directly translates to significant savings and lower daily rates for the customer.
• Debit Card Friendly: A major feature is the policy of accepting debit cards, often a barrier at many national rental agencies, allowing more Mainers access to necessary transportation.
• Unlimited Mileage: A valuable feature for those planning road trips across Maine or needing extensive local travel without worry of per-mile surcharges.
• Accessibility Focus: Provides essential accessibility features, including a wheelchair accessible entrance and parking lot.
• Local Presence: Operates as a local Westbrook business that serves the specific, immediate transportation needs of the community, often filling the gap when a customer’s own vehicle is undergoing service.

For current pricing, vehicle availability, and to confirm operating hours—which is highly recommended due to conflicting online reports—please use the contact details below.

Address: 91 Larrabee Rd, Westbrook, ME 04092, USA

Phone: (207) 854-3548

Mobile Phone: +1 207-854-3548

Express Rental Car in Westbrook is worth choosing for the Maine customer whose primary need is **affordability and a high degree of payment flexibility**. It is an invaluable resource for individuals who do not possess a major credit card or who are looking for the absolute lowest daily rate for a longer-term rental, such as during an insurance claim or extended vehicle repair. The transparent pricing of $35.00 per day for a car with unlimited mileage is a strong competitive draw, as is the availability of larger 15-passenger vans that are often difficult to source at a reasonable price from other local agencies.

However, to make the best choice, it is vital to acknowledge and mitigate the risks highlighted in customer feedback. The biggest reasons for user dissatisfaction stem from what appears to be **inaccurate advertising of 24-hour service** and potential high-pressure sales tactics or perceived overcharging for older vehicles.

Therefore, a potential renter should approach Express Rental Car with the following strategy:

• Call Ahead to Confirm: Always call the provided phone number to confirm the exact hours of operation for the day of pickup and return, as relying on online "24-hour" claims has proven unreliable for past customers.
• Verify Vehicle and Price: Specifically ask about the age and condition of the exact vehicle you will receive, and confirm the final price, including the mandatory CDW or insurance alternative, before committing to the rental.
• Consider Alternatives: Be aware of other options in the Westbrook/Portland market, including national chains and peer-to-peer services like Turo, for comparison on price, vehicle age, and customer service.

In conclusion, Express Rental Car offers a truly budget-focused solution for transportation in the Southern Maine area, but requires the customer to be proactive in verifying all details to ensure a smooth and frustration-free experience. For a no-frills, low-cost rental, particularly for long-term use, it can be an excellent choice, provided you manage expectations regarding the age of the fleet and double-check business hours.

Express Rental Car

91 Larrabee Rd, Westbrook, ME 04092, USA