Express Transportation Services

- 315 Great Bridge Blvd, Chesapeake, VA 23320

For many residents across Chesapeake and the broader Hampton Roads region of Virginia, navigating daily life, attending essential appointments, or participating in community activities can present unique transportation challenges, especially when mobility is a concern. Standard car rental services often do not cater to these specialized needs, leaving a gap for those requiring more than just a ride. This is where Express Transportation Services, located in Chesapeake, fills a critical role. They are not a typical car rental agency; instead, they specialize in providing compassionate, professional, and reliable non-emergency medical transportation and accessible transport solutions for individuals in our community. This article aims to provide a clear, engaging, and informative overview of Express Transportation Services, highlighting its unique offerings, commitment to service, and why it's a vital resource for Virginians.

Express Transportation Services distinguishes itself by focusing on the specific needs of individuals who require assisted or specialized transportation. For families caring for elderly loved ones, individuals with disabilities, or those undergoing medical treatments such as dialysis or cancer therapy, the peace of mind that comes from a dependable, caring, and professional transport service is immense. In a bustling area like Hampton Roads, with its numerous medical facilities, rehabilitation centers, and senior living communities, a service like Express Transportation Services plays an indispensable role in ensuring that everyone has equitable access to necessary appointments and a good quality of life. Their dedication to punctuality and compassionate care, as echoed in customer testimonials, underscores their commitment to making challenging situations much easier for our local residents.

Express Transportation Services is strategically located at: 315 Great Bridge Blvd, Chesapeake, VA 23320, USA. This address places them in a central and accessible part of Chesapeake, allowing them to efficiently serve clients not only within Chesapeake but also across the wider Hampton Roads area, including Virginia Beach, Norfolk, Portsmouth, Suffolk, Hampton, and Newport News. Great Bridge Boulevard is a well-known thoroughfare, ensuring their vehicles can easily reach clients and their destinations throughout the region.

The core of their accessibility lies in their service model: they come to you. Unlike a traditional car rental where you pick up a vehicle at a counter, Express Transportation Services provides door-to-door, and often hand-to-hand or bedside-to-bedside, transportation. This eliminates the burden on clients and their families of finding a way to a pick-up point, which is particularly beneficial for those with limited mobility. Their scheduling model emphasizes pre-booked appointments (often recommending 48-72 hours in advance), allowing for efficient routing and guaranteed availability, contributing significantly to their reliability.

Customer reviews consistently praise their punctuality, noting "never once had a late pickup" and drivers being "always on time." This commitment to timely service is paramount in medical transportation, where missed appointments can have serious consequences. They also emphasize that they do not charge for wait time during appointments, offering a flexible and client-focused approach to scheduling return trips.

Express Transportation Services specializes in non-emergency medical transportation (NEMT) and accessible private transportation. Their services are distinct from typical car rentals and are tailored to meet the specific needs of individuals requiring assistance. Key services include:

• Non-Emergency Medical Transportation (NEMT): This is their primary focus, providing safe and reliable transport to and from a wide array of medical destinations. This includes doctor's appointments, dental appointments, dialysis centers, cancer treatment facilities, rehabilitation centers, assisted living facilities, and inter-facility transfers between hospitals or care centers. This service is for situations where an ambulance is not medically required but specialized transport is still necessary.

• Private Wheelchair Transportation: For clients who utilize wheelchairs, their vehicles are specially equipped with ramps or lifts and secure tie-down systems, ensuring safe, comfortable, and dignified transport. This is a core offering, allowing individuals with mobility disabilities to access essential services and community activities.

• Stretcher Transportation (Non-Ambulatory): For individuals who need to be transported in a lying-down or reclining position due to medical conditions or comfort reasons. Their fleet includes vans customized with stretchers and necessary safety equipment.

• Ambulatory Transport: For clients who are able to walk but may require some assistance or simply a reliable, comfortable private ride to their destination. These services are typically provided in modified passenger vehicles designed for comfort and easy access.

• Hand-to-Hand / Bedside-to-Bedside Service: Their qualified team members provide comprehensive assistance, helping clients from their home or bed, into the vehicle, and then assisting them into their appointment at the destination. Drivers assist clients directly into their appointments and wait on-site for the return trip, providing an unparalleled level of care.

• Local and Long-Distance Transportation: While serving the entire Hampton Roads area, they also offer long-distance medical transport, invaluable for clients needing to travel to specialized care centers outside the immediate region.

• Services for Various Clients: They serve private-pay clients, rehabilitation centers, assisted living facilities, day programs, memory centers, group homes, and also provide transportation for family outings and activities like shopping, emphasizing their commitment to enhancing clients' quality of life beyond just medical needs.

• Payment Options: They accept various payment methods, including Cash, Check, Bitcoin, Mastercard, Visa, Discover, and American Express.

• Highly Professional and Courteous Staff: Customer reviews consistently highlight the professionalism, kindness, and engaging nature of the drivers and the entire team (e.g., "top notch and courteous service," "drivers were compassionate," "Andre was always kind and engaging"). This reflects a strong commitment to compassionate care.

• Exceptional Reliability and Punctuality: A recurring theme in testimonials is their consistent on-time performance and reliability, crucial for medical appointments. This provides immense peace of mind for clients and their families.

• Specialized and Well-Equipped Fleet: They utilize vehicles specifically modified and thoroughly checked regularly to ensure safe and comfortable transport for wheelchair, stretcher, and ambulatory clients. This includes maintaining all interior equipment and under-the-hood components for smooth operation.

• Affordable Pricing: One review specifically notes them as "the most affordable of this type of service," indicating a commitment to providing accessible services without compromising quality.

• No Wait Time Charges: The policy of not charging for wait time during appointments is a significant advantage, removing financial pressure and allowing clients to focus on their medical care without rushing.

• Private Shuttle Experience: Clients enjoy the privacy and comfort of having their own private shuttle, without the need for ridesharing, which enhances the personal and dignified nature of the service.

For inquiries or to schedule specialized transportation services with Express Transportation Services in Chesapeake, VA, you can use the following contact details:

• Address: 315 Great Bridge Blvd, Chesapeake, VA 23320, USA

• Phone: (757) 436-5208

For residents of Chesapeake and throughout the Hampton Roads area of Virginia, Express Transportation Services at 315 Great Bridge Blvd is an exceptionally suitable and vital resource, especially for those requiring non-emergency medical transportation and specialized mobility support. They are far more than a typical car rental service; they offer a comprehensive, compassionate, and highly reliable solution for a critical community need.

The consistent positive feedback from local families underscores their commitment to professionalism, punctuality, and treating clients with the utmost care. Their specialized fleet, including wheelchair and stretcher-equipped vehicles, combined with trained and courteous staff who provide genuine hand-to-hand assistance, ensures that individuals with mobility challenges receive safe, comfortable, and dignified transport. The affordability and policy of not charging for wait time further enhance their appeal, making essential medical and personal appointments truly accessible.

For Virginians seeking peace of mind, reliable service, and compassionate care for themselves or their loved ones who require specialized transportation, Express Transportation Services stands out as a highly recommended and indispensable local partner. They simplify what can often be a stressful aspect of healthcare and daily living, allowing our community members to focus on their well-being and maintain their independence with confidence.

Express Transportation Services

315 Great Bridge Blvd, Chesapeake, VA 23320, USA