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Express Van & Car Rental Introduce
Welcome to our comprehensive guide on car rental options in the beautiful state of Tennessee, with a special focus on a local business that has been serving the Memphis community: Express Van & Car Rental. Whether you're a lifelong resident of Tennessee looking for a temporary vehicle, a visitor exploring the vibrant city of Memphis, or a business needing reliable transport, understanding your local car rental choices is key to a smooth journey. This article aims to provide a clear, engaging, and factual overview of Express Van & Car Rental, helping you make informed decisions for your transportation needs right here in Tennessee.
The demand for flexible and accessible car rental services in Tennessee continues to be strong, catering to a diverse range of needs. From families planning a road trip to the Great Smoky Mountains to individuals needing a dependable vehicle for daily errands while their own car is in the shop, local rental agencies play a crucial role. Express Van & Car Rental stands as one such local option, offering a variety of vehicles to meet different requirements.
Opting for a local car rental service often comes with several benefits. For many in Tennessee, it means supporting a community business, potentially experiencing more personalized customer service, and finding options that might be more tailored to local travel conditions. While larger national chains offer widespread availability, local businesses like Express Van & Car Rental often strive to build strong relationships with their customers and understand the specific needs of the Memphis area.
Express Van & Car Rental is conveniently located in Memphis, Tennessee, making it an accessible option for many residents and visitors in the area. You can find them at:
1909 E Brooks Rd, Memphis, TN 38116, USA
This address places them strategically near the Memphis International Airport, which can be particularly beneficial for those flying into the city and needing immediate transportation upon arrival. Being situated on East Brooks Road, between Airways and Millbranch, means it’s easily reachable by car from various parts of Memphis and surrounding communities. For anyone utilizing GPS, simply entering their address should provide accurate directions, simplifying your journey to their location. This accessibility is a significant advantage for customers seeking a straightforward and quick pick-up or drop-off experience, minimizing travel time and potential complications.
While specific details on their full fleet are not publicly itemized, the name "Express Van & Car Rental" clearly indicates their specialization in both vans and cars, suggesting a variety of vehicle types to suit different needs. Based on common offerings from car rental agencies, and assuming Express Van & Car Rental provides a standard range of options, you can typically expect services that cater to both personal and business use.
- Car Rentals: Likely offering a selection of sedans, from economy to full-size, suitable for daily commuting, city exploration, or personal travel. This provides flexibility for individuals or small groups.
- Van Rentals: Given their name, they are expected to specialize in vans, which could include passenger vans (for larger groups or family outings) and cargo vans (ideal for moving goods, equipment, or for businesses needing temporary commercial vehicle solutions).
- Short-Term Rentals: For those needing a vehicle for a few days, a week, or a short-term project.
- Long-Term Rentals: Potentially offering extended rental options for situations where a vehicle is needed for a month or more, which can be a cost-effective alternative to purchasing a car for temporary long-term needs.
- Flexible Payment Options: While not explicitly stated for Express Van & Car Rental, many local agencies offer various payment methods to accommodate customers.
- Reservations: The ability to book vehicles in advance to ensure availability, especially during peak travel seasons or for specific vehicle types.
Based on available customer feedback and general industry practices for local rental services, here are some potential features and highlights of Express Van & Car Rental:
- Local Focus: As a local business, they are likely to be more attuned to the specific needs and preferences of the Memphis community and visitors to the area. This can translate into more personalized service and a deeper understanding of local driving conditions.
- Variety of Vehicles: The "Van & Car" in their name suggests a focus on providing diverse options, from standard cars for everyday use to larger vans for more specialized transport needs, such as group travel or moving. While specific fleet details are not publicly listed, it's common for such agencies to offer a range of sizes and types.
- Proximity to Memphis International Airport: Their location on E Brooks Rd places them conveniently close to the Memphis International Airport, making them an accessible choice for travelers arriving or departing from Memphis. This saves time and hassle for customers needing immediate transportation.
- Customer Service Interaction: Customer reviews indicate varying experiences with customer service. One customer highlighted a "Great experience and great customer service," specifically praising "Mrs. Angie" for her understanding and willingness to work with them through a misunderstanding. This suggests that positive interactions and problem-solving are possible aspects of their service.
- Potential for Deals/Discounts: While specific promotions aren't always publicly advertised, some customer feedback hints at the possibility of deals. One review mentioned being "given a deal that I didn't even ask for" and a "discount." This suggests they may offer flexible pricing or special arrangements, which can be a highlight for cost-conscious renters.
For inquiries, reservations, or any other assistance, you can reach Express Van & Car Rental using the following contact details:
- Address: 1909 E Brooks Rd, Memphis, TN 38116, USA
- Phone: (901) 398-6804
- Mobile Phone: +1 901-398-6804
It is always recommended to call ahead to confirm vehicle availability, rental terms, and hours of operation, especially if you have specific needs or are traveling during peak times.
For residents and visitors in Tennessee, particularly those in the Memphis area, Express Van & Car Rental offers a local option for your transportation needs. Their strategic location near the Memphis International Airport makes them a practical choice for air travelers, offering a convenient alternative to larger, potentially busier, airport-based rental counters. For locals, this means less time navigating crowded city centers and more direct access to your rental vehicle.
The focus on both cars and vans suggests a versatility that can cater to a wide array of personal and business requirements, whether you're planning a family outing, a move, or simply need a temporary replacement vehicle. While some customer experiences highlight areas for improvement in communication and billing transparency, the positive feedback regarding responsive customer service, as evidenced by one user's experience with "Mrs. Angie," indicates a commitment to resolving issues and building customer relationships. This personal touch can be a significant advantage when dealing with a local business.
Choosing Express Van & Car Rental means supporting a local Memphis business, which often translates into more personalized service and a potentially more flexible approach to customer needs. It's advisable for prospective renters to engage directly with the staff, clearly discuss terms, and ensure all agreements are well-understood and documented. By doing so, locals can leverage the convenience and community-focused service that a neighborhood rental agency like Express Van & Car Rental aims to provide, ensuring they have the right vehicle for their journeys across Tennessee.
Express Van & Car Rental Details
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Express Van & Car Rental Location
Express Van & Car Rental
1909 E Brooks Rd, Memphis, TN 38116, USA
Express Van & Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Extremely horrible experience I actually feared for my life... was given a deal that I didn't even ask for and on the 4th week when I came to make a payment they hit me with a bill that I knew nothing of because I was told that I would be giving Sundays free. Upon purchasing the day I got my vehicle I couldn't afford 7 days so I only paid for 6 and was told plus written that my payments will be due every Monday and again he gave me a discount that I didn't ask for, but had a bill when I arrived to pay for yet the fourth week I only wish I had this receipt on me at the time it may have deescalated the situation but truth be told I believe this is something that they do women especially blk women and people they just simply hope isn't paying attention they try to come off as if they're doing you a favor in order to hold a bill over your head later but again I wish I had this receipt because in the process of me waiting for the car that I've been driving to either get fixed or them to put me in a new one I sat there for 3 hours they laughed with me joke with me all the way up until I noticed the wall I guess this is the Wall of Shame of people who haven't paid or don't have license and I noticed the kind of people on this wall so after 3 hours of being irritated with a bill that could not properly be explained to me I finally asked am I being treated the same way you have treated the others on your wall and all praise tothe most high for being with me because the demon within this person got irritated and said that I called him a racist I never called him anything until he admitted to being one in the process we got into a argument and which I had to walk out in the process of me leaving this man and the older man walked out with me spit on me call me all kinds of names they even talked about my nonverbal son all I'm going to say is ladies if you are in need please pray and try to go somewhere else do not go here they will try to make it seem as if you're the crazy person if you alone do not go here if you are alone if you are a black woman and if you are in need do not do business with these people.This is the first receipt plus I have three others in which they just write the date down on the original contract and continue to copy but this day they just so happen to have written up another contract in which they were in hopes that I signed. Kept telling them that I just don't have the original contract on me but I do have it and the one that they were showing me was not my contract I also had a witness my mother with me that day that when I first got the car it is as if they were trying their best to make me look violent on their camera because they know they are purposely scamming certain people and was hoping that I was one of the ones who wasn't paying attention they actually forgot that I brought my mother with me the day I purchased the vehicle
Jul 30, 2024 · TrumpetsGreat experience and great customer service...Would definitely recommend them to family and friends. Here's the scenario...with this being my first time using this company..there was an honest misunderstanding on my part and they were very understanding about the situation. Mrs.Angie really felt bad about it, but being the good ppl they are they worked with me with no problem. Thats the kind of experience that makes it that much easier to wanna do business with them again. Thanks guys!!!
Jun 22, 2019 · Teneshia SykesI had a problem with the car the first day but it was cool because everyone was so helpful and did everything to make sure i was taken care of. Prices are reasonable. Friendly customer service. That lady pink hat is too cute😊 T. Frazier
Jan 11, 2019 · Treneice FrazierMy customer experience was wonderful, enjoyed the small talk, and everything was explained well about the rental. My first time renting from them was awkward standing at a window but they made me feel comfortable. Thank you guys for your hospitality!!!
Sep 27, 2019 · Kiesha WhiteIf they towed your car you did not pay them like you were supposed to.....don't hate on a good company that will give you a reliable car for the same price as enterprise. I give the 5 cause they work with me if I was behind as long as I contacted them and them not have to contact me
Nov 18, 2018 · Casey sigler
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