Facility Rent a Car | Miami

- 8270 NW South River Dr, Medley, FL 33166

For anyone living in or visiting the dynamic state of Florida, having access to reliable and convenient transportation is absolutely crucial. From navigating the bustling streets of Miami to embarking on scenic drives along the coast or through the Everglades, a dependable car rental service can make all the difference. In Medley, a strategically located area within Miami-Dade County, Facility Rent a Car | Miami positions itself as a local option for your vehicle needs. This article aims to provide a clear, engaging, and factual overview of this car rental location, detailing its accessibility, services, and key considerations for Floridians looking for a rental solution.

Miami-Dade County is a sprawling region, and while public transportation exists, the freedom and flexibility offered by a personal vehicle are often indispensable for both daily routines and leisure activities. Facility Rent a Car strives to meet these diverse needs, aiming to provide vehicles that allow you to explore all that South Florida has to offer. Understanding the experiences of past customers, both positive and negative, is key to making an informed decision about your next rental.

Facility Rent a Car | Miami is located at 8270 NW South River Dr, Medley, FL 33166, USA. This address places it in the town of Medley, which is a significant industrial and commercial area in Miami-Dade County, known for its proximity to Miami International Airport (MIA). Being situated near a major international airport means it benefits from excellent accessibility via major expressways and roadways that connect to the airport vicinity.

For local Floridians, this location offers a potential advantage by being an off-airport rental facility. While still close to MIA, it might offer a slightly less chaotic experience compared to the main airport rental car center, which can be a significant benefit during peak travel seasons. However, like any location close to a major airport in a large metropolitan area, customers should anticipate potential traffic congestion on surrounding roads, especially during morning and evening rush hours. Planning your route and timing accordingly can help ensure a smoother pick-up and drop-off experience.

Facility Rent a Car | Miami, like most car rental agencies, aims to provide a range of services to cater to various customer demands. While comprehensive public details of their exact fleet are not widely available, customer reviews and general industry practices suggest the following:

• Diverse Vehicle Fleet: Customers can expect a selection of vehicles. One review specifically mentioned renting a "Cadillac Escalade," indicating that they offer luxury or larger SUV options. This suggests a fleet that might range from standard economy and compact cars for general use to full-size sedans and various SUV classes to accommodate different needs and preferences.
• Flexible Rental Durations: Typical rental periods, including daily, weekly, and potentially monthly options, are likely offered to suit both short-term and extended rental needs for individuals and businesses.
• Booking and Reservation Options: Customers can generally expect to be able to make reservations in advance, either directly with the company or through third-party booking platforms like Booking.com.
• Customer Support: As per a BBB profile, Facility Rent a Car has designated contacts for customer service, sales, and technical support, implying a structured approach to addressing customer inquiries and issues.
• Serving Multiple Locations (Orlando/Fort Lauderdale): Their website indicates they serve Orlando, Miami, and Fort Lauderdale, implying they can facilitate rentals across these key Florida locations, offering more flexibility for one-way rentals or pick-up/drop-off points.

It is crucial for potential customers to directly contact Facility Rent a Car to confirm their current vehicle availability, specific rental terms, and any additional services or requirements, especially concerning deposits and insurance.

Customer reviews for Facility Rent a Car | Miami present a notable contrast, highlighting both strong positive experiences and significant concerns.

• Positive Customer Service for Specific Needs: One customer highly praised the service when seeking a "Cadillac Escalade" for a specific client request. They were "promptly attended," felt "very at ease," and were "helped to solve the problem." This suggests a capability for excellent, problem-solving customer service, especially for corporate or high-demand requests. The reviewer, despite being a competitor, "indicates 100%" due to "new cars, fair prices, and top service."
• Newer Vehicle Fleet (Potential): The mention of "new cars" in a positive review is a significant highlight, suggesting that the company may prioritize offering well-maintained and modern vehicles for a better driving experience.
• Fair Prices (Potential): The positive review also noted "fair prices," indicating that competitive and reasonable pricing can be a feature of their service.
• Serious Concerns Regarding Transparency and Deposits: A highly critical review, from a customer identifying as Brazilian, describes a "terrible" and "scam" experience. This customer reported being "exigiram pagamento das mesmas coisas ja pagos na Decolar" (demanded payment for things already paid on Decolar, a travel site) and that they "passam 5 mil dolares do seu cartão como “ caução ”" (charged $5,000 USD from their card as a "deposit"). This indicates a severe issue with transparent pricing, unexpected additional charges, and unusually high security deposits that are not clearly communicated upfront, leading to significant customer distress. Other reviews online (for similar companies or those also operating in Florida) also mention issues with undisclosed deposits and mandatory, expensive additional insurance.
• Lack of Customers (Reported): The same negative review mentioned that "na agencia longe do aeroporto de Orlando nao tinha nenhum cliente, prova de que sao muito maus" (at the agency far from Orlando airport there were no customers, proof that they are very bad). While this observation is subjective, it highlights a perception of a lack of business that could concern potential customers.

To inquire about rentals, reservations, or for any other questions, you can contact Facility Rent a Car | Miami using the following details:

Address: 8270 NW South River Dr, Medley, FL 33166, USA

Phone: (561) 562-1729

Mobile Phone: +1 561-562-1729

For Floridians, particularly those in Miami-Dade County and the Medley area, Facility Rent a Car | Miami presents itself as a local car rental option with a mixed customer reputation. Its location near Miami International Airport offers a degree of convenience for local pick-ups, potentially avoiding the more intense environment of the main airport rental car center.

The positive feedback points to their capability in providing excellent customer service for specific and demanding requests, with new cars and fair prices, which is a strong advantage for those with clear, well-defined needs (like the Cadillac Escalade example). However, the highly negative reviews regarding significant, unexpected charges for items already paid, and particularly the very high "security deposit" of $5,000, are major red flags. These concerns about transparency and hidden fees are critical for any renter.

Therefore, for locals considering Facility Rent a Car, extreme diligence is advised. It is absolutely crucial to:

• Confirm all aspects of your rental agreement in writing.
• Scrutinize all listed prices and fees, ensuring there are no hidden or additional charges upon arrival that were not disclosed at booking.
• Specifically inquire about and clarify the exact amount of the security deposit and the terms of its refund *before* committing to a reservation.
• Understand their insurance policies and whether your personal or credit card insurance will be accepted, and what their mandatory requirements are.

While the potential for excellent service for specific vehicle needs exists, the documented concerns demand that local Floridians approach Facility Rent a Car with thorough preparation and clear communication to ensure a transparent and problem-free rental experience.

Facility Rent a Car | Miami

8270 NW South River Dr, Medley, FL 33166, USA