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Family Auto Introduce
For residents and visitors alike navigating the vibrant landscape of South Florida, having a reliable and convenient car rental service is essential. Family Auto at Miami International Airport (MIA) stands as a welcoming and straightforward option for all your transportation needs. Whether you’re a local needing a temporary vehicle while your car is in the shop, heading out on a family vacation, or simply seeking an easy way to get around Miami, Family Auto aims to provide a hassle-free experience that prioritizes your comfort and convenience.
In a bustling city like Miami, and throughout the expansive state of Florida, the freedom to travel at your own pace is invaluable. From the sandy beaches of Miami Beach to the lively streets of Little Havana, or even embarking on a longer journey to the Everglades or the Florida Keys, a dependable rental car is your key to unlocking all the wonders our state has to offer. Family Auto understands the diverse needs of Florida drivers and strives to offer a service that feels personal and accessible, moving beyond the often-intimidating nature of larger rental companies.
Family Auto is conveniently located right at the heart of South Florida’s busiest transportation hub: Miami International Airport (MIA). You can find us at 3900 Northwest 25th Street, Miami, FL 33142, USA. This prime location at MIA makes us incredibly accessible for anyone flying into Miami, allowing for a swift transition from air travel to ground transportation.
For those arriving at the airport, you can typically connect to the MIA Rental Car Center via the MIA Mover, a convenient automated people mover system located on the third level of the airport terminal. Once at the Rental Car Center, Family Auto's counter is easily identifiable. This direct access from the airport streamlines your arrival process, eliminating the need for additional shuttles or long walks with luggage. For local residents, our location at MIA is also advantageous, as it is well-connected by major expressways, making it straightforward to reach us from various parts of Miami-Dade County and surrounding areas. This central and well-connected position ensures that whether you're starting your journey from the airport or from within the city, picking up and returning your rental is as easy as possible.
Family Auto offers a range of services designed to cater to various transportation requirements, focusing on providing practical and reliable vehicle solutions.
- Diverse Vehicle Selection: Family Auto provides a variety of vehicle classes to suit different needs and preferences. Their fleet includes economy and compact cars for fuel efficiency and easy city navigation, mid-size and full-size sedans for comfortable family travel, SUVs for more space and versatility, and even vans and minivans, which are ideal for larger groups or families on vacation. They also offer some exotic cars for those looking for a more specialized driving experience.
- Automatic and Manual Transmission Options: While most of their cars are automatic, Family Auto states that they do offer stick shift cars upon advance request. This provides flexibility for drivers who prefer a manual transmission.
- Personalized Customer Service: As highlighted in customer reviews, Family Auto prides itself on offering incredibly personal service. Staff members, like Yosmy, take the time to ensure customers are comfortable with their chosen vehicle and the rental process, making it welcoming even for those who are less familiar with modern car technology.
- Flexible Rental Periods: Whether you need a car for a short trip or an extended stay, Family Auto aims to accommodate various rental durations, providing flexibility for both short-term and longer-term needs.
- "Discount Auto Rental Service": Family Auto positions itself as offering competitive pricing, aiming to provide low prices while maintaining excellent customer service, particularly for Miami Airport car rentals.
Several key features and highlights contribute to Family Auto’s appeal as a car rental provider in Miami:
- Location at MIA: Being directly at Miami International Airport (MIA) is a significant advantage, offering unparalleled convenience for travelers arriving in Florida. This eliminates the need for off-airport shuttles, making the transition from plane to car seamless.
- Friendly and Welcoming Staff: Customers consistently praise the staff for being friendly, polite, and welcoming. This creates an easygoing atmosphere that can alleviate the stress often associated with car rental processes, especially for those who are new to it or less tech-savvy.
- Personalized Service Approach: The emphasis on personal service, as exemplified by an employee taking the time to ensure customers are comfortable with their car and its features, is a distinct highlight. This approach helps build trust and makes the rental experience more pleasant.
- Straightforward Car Options: For customers who prefer simplicity over complex features, Family Auto offers options like "a simple car that used a regular key (nothing fancy or confusing)." This caters to a segment of the market that values ease of use and reliability over cutting-edge technology.
- Variety of Vehicles for Different Needs: While some customers might seek basic transportation, others might need a van for a family vacation. Family Auto’s stated ability to offer economy to full-size sedans, SUVs, and vans, and even some exotic cars, suggests a commitment to serving a broad spectrum of customer requirements.
For all your car rental inquiries or to make a reservation, you can reach Family Auto at Miami International Airport (MIA) using the following contact information:
Address: Miami International Airport (MIA), 3900 Northwest 25th Street, Miami, FL 33142, USA
Phone: (305) 638-9400
Mobile Phone: +1 305-638-9400
For locals in Florida, Family Auto at Miami International Airport (MIA) presents a compelling option for a variety of car rental needs. Its location is a significant advantage, not just for airport arrivals but also for those living in Miami and surrounding areas who need a convenient pick-up and drop-off point, especially if they are already in the vicinity of the airport for other travel or business. When your personal vehicle requires maintenance or is in the shop, Family Auto offers a practical and accessible temporary transportation solution, preventing disruptions to your daily routine or weekend plans.
The emphasis on "family" in their name is reflected in their customer service philosophy, aiming for a friendly, welcoming, and easygoing atmosphere. This can be particularly appealing to local families or individuals who appreciate a more personal touch and a straightforward rental process, avoiding the often impersonal feel of larger corporate chains. The availability of various vehicle types, from simple sedans for daily errands to larger vans for group outings, ensures that local users can find a car that perfectly fits their specific requirements, whether it's for a quick trip across town or a longer road trip exploring more of Florida. While the reviews indicate some inconsistencies in vehicle condition at times, the positive feedback on customer service and the focus on providing a "simple car" experience for those who prefer it highlight Family Auto's commitment to accessibility and ease of use for the local Florida community.
Family Auto Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Family Auto Location
Family Auto
Miami International Airport (MIA), 3900 Northwest 25th Street, Miami, FL 33142, USA
Family Auto Reviews
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★ 5★ 4★ 3★ 2★ 1⭐️⭐️⭐️⭐️⭐️We haven’t rented a car in nearly 25 years, so we were a bit nervous about the whole process—and we’re definitely not the most tech-savvy. But Yosmy at Family Auto Rental was exceptional! The service was incredibly personal—he took the time to make sure we were comfortable and set us up with a simple car that used a regular key (nothing fancy or confusing—just how we like it!). The staff is friendly, the atmosphere is easygoing and welcoming, and the overall service is top-notch. If you need a car rental in Miami, this is the place. Thanks to Yosmy, we feel like we’ve finally entered the 21st century!– Theo & Diana
Jul 12, 2025 · Theo KarantsalisFriday 7/15 I picked up a Ford Transit for 7 days returning Saturday 7/23, During our pick up the car seemed in good condition other than a slight smell, given it was night and dark in the lot upon further inspection the vehicle is absolutely filthy, broken seat belts (Safety hazard for passengers and a liability for the company). This vehicle was rented for a family vacation, my passengers are appalled by the state the van is in, we’ve had to add towels to every sit to avoid the discuss of the seats. As a loyal customer to Family Auto Rental of over 6 years this situation was extremely upsetting not only the condition of the car rather disregard of Family Auto Rental to provide this vehicle for rental. This is no way to conduct business and frankly as a customer I would not rental again. Upon my discovery and to express my concern I called 6 times straight to voicemail, with insistence I was able to speak to a gentleman who advised the manager was not on duty until Monday. He also expressed yes the vehicle is old and not in good condition, and he wasn’t sure why it was allowed to rented in this condition he also advised the company is waiting on a new shipment of cars, this is unacceptable I rented a car with the expectation of it being in good condition, especially for the price, if this vehicle is not suitable for rental why advertise it is my question? The vehicle works fine it’s the condition the filth that the company has control over! It’s been 3 days after several phone calls and an email I am yet to be contacted in reference to this. This will unfortunately will be the last time I rent with Family this situation is horrendous!
Jul 18, 2022 · Giselle SanchezFamily Auto Rental is truly my blessing from God! Rented with them in September 2021 and Yosmy serviced me great! So when I went back 3 weeks ago I prayed Yosmy would be there again, and yes he was!!He gave me the best service again. I truly enjoyed the altima and put more then 2k miles on it! They are the cheapest car rental at RCC MIA and they give the best service!Within 3 days after me returning the car I received back my deposit.Keep up the good works Family Auto, and Yosmy deserves a great shout out!!
May 19, 2022 · Sudesh BadloeYou should definitely rent from this company, their employees are friendly and easy to talk to, they made the process as easy as possible. The rates aren't bad and the lowest security deposit you will find in the entire airport. I even got an upgrade for free
Nov 15, 2021 · Darren RichardsAwesome experience renting a Camaro from these guys at Miami airport. Was about a year old, 22,000 miles and drove great. Easy to find for both pick up and drop off, loads of signposts in the multi storey. $500 deposit credited back to my account less than 2 days after dropping it back off, will definitely use them again next time we're in town!
Nov 15, 2018 · Jack Meakins
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