GENESIS AMBULETTE INC. Photos


GENESIS AMBULETTE INC. Introduce
For residents and caregivers in the New York region, particularly in and around Elmsford, understanding specialized transportation options is crucial. This article focuses on Genesis Ambulette Inc., located at 45 Knollwood Rd #104, Elmsford, NY 10523. It is vital for local New York users to understand that Genesis Ambulette Inc. is not a traditional car rental company that provides vehicles for self-drive. Instead, they specialize in non-emergency medical transportation and ambulette services, offering a critical service for individuals who require assisted transport.
In New York, where diverse mobility needs exist, services like Genesis Ambulette Inc. play a significant role in ensuring that individuals with specific requirements, such as those using wheelchairs or needing assistance, can safely and comfortably reach their destinations. This guide aims to provide a clear and factual overview of the services Genesis Ambulette Inc. provides, drawing upon available public data and customer testimonials. Our goal is to clarify their offerings, highlight their specialized features, and explain why they are a suitable choice for those in the community needing their particular type of transportation.
It is important to set accurate expectations. While you won't be renting a car to drive yourself from Genesis Ambulette Inc., you will find a dedicated team focused on professional and compassionate transport for medical appointments, facility transfers, and other essential journeys. Let's explore what makes Genesis Ambulette Inc. a valued service provider in the Elmsford area for specialized transport needs.
Genesis Ambulette Inc. is situated at 45 Knollwood Rd #104, Elmsford, NY 10523, USA. Elmsford is a village in Westchester County, New York, known for its strategic location at the junction of several major roadways. Knollwood Road itself is a significant local artery, making the facility reasonably accessible for residents throughout Elmsford and neighboring communities like White Plains, Greenburgh, and Tarrytown. Its location within a commercial or office complex on Knollwood Road suggests ease of access for pick-ups and drop-offs, often with designated parking.
For local New York users, the accessibility of Genesis Ambulette Inc. is particularly beneficial for scheduling non-emergency medical transports. Being located within the community means reduced travel time for their specialized vehicles to reach clients' homes or facilities, and for families or caregivers to coordinate services in person if needed. The address's placement within Westchester County ensures that it's integrated into a well-developed network of healthcare facilities and residential areas, making their services highly relevant to the local population.
While this is not a walk-in car rental where you pick up keys, the physical location allows for efficient dispatch of their ambulette fleet. The primary mode of "access" for clients will be via phone call to arrange transport, with the physical address serving as their operational base for vehicle dispatch and administration.
Genesis Ambulette Inc. specializes in non-emergency medical transportation services. Their offerings are tailored to individuals who require assistance beyond a standard taxi or ride-share service, particularly those who are wheelchair-bound, elderly, or have specific medical needs but do not require an emergency ambulance.
Wheelchair Transport: A core service, providing safe and comfortable transportation for individuals using wheelchairs. Their vehicles are equipped with wheelchair lifts to ensure easy boarding and secure travel.
Non-Emergency Medical Appointments: Transport to and from various medical appointments, including dialysis, chemotherapy, radiation treatments, doctor visits, dental appointments, and outpatient surgeries.
Hospital and Nursing Home Transfers: Assisting with admissions to and discharges from hospitals, nursing homes, and rehabilitation facilities, ensuring a smooth transition for patients.
Facility-to-Facility Transfers: Providing reliable transportation between different care facilities, such as assisted living centers or rehab facilities, as highlighted in customer reviews.
Ambulatory (Non-Wheelchair) Transport: For individuals who do not require a wheelchair but still need assisted, door-to-door transportation for medical or personal appointments.
Door-to-Door Service: Drivers provide assistance from the client's residence directly into the vehicle and then into the destination facility, offering comprehensive support beyond just driving.
Flexible Scheduling: The ability to book on short notice for transfers and confirmations the night before appointments, showcasing their responsiveness to client needs.
Specialized Fleet: Genesis Ambulette Inc. operates a fleet of transportation vans specifically designed to accommodate various requirements, including wheelchairs and recliners. Vehicles are equipped with hydraulic wheelchair lifts (e.g., Braun Hydraulic, RICON) to ensure safe and comfortable boarding.
Highly Trained and Professional Staff: Customer reviews consistently praise the drivers and attendants for being "friendly and courteous," "extremely professional," and "very helpful." They are trained to provide compassionate care and assistance, often holding certifications like CPR and defensive driving.
Punctuality and Reliability: Customers highlight their on-time arrival, with drivers sometimes being early, and effective communication, including confirmation calls, contributing to a stress-free experience during potentially "anxiety provoking" times.
Clean and Comfortable Vehicles: Reviewers specifically note that the vans are "clean and warm," indicating a commitment to passenger comfort and hygiene.
Personalized Assistance: Drivers provide comprehensive "door through door" service, assisting clients from their residence, helping with wheelchairs, and ensuring they are settled comfortably at their destination.
Reasonable Pricing: One customer mentioned that the "price was very reasonable" for their transfer service, suggesting good value for specialized medical transportation.
Wheelchair Provision: The company can provide a wheelchair for client use if needed, adding a crucial layer of support for those without their own equipment.
For inquiries, reservations, or to arrange specialized transportation services, you can reach Genesis Ambulette Inc. using the following contact details:
Address: 45 Knollwood Rd #104, Elmsford, NY 10523, USA
Phone: (914) 607-7500
Mobile Phone: +1 914-607-7500
For the residents of New York, especially those in Elmsford and the wider Westchester County, Genesis Ambulette Inc. stands out as an exceptionally suitable and highly valuable resource, specifically for non-emergency medical transportation needs. It is crucial to reiterate that this is not a standard car rental company for self-drive, but a specialized service provider filling a vital gap in local mobility. Its suitability for locals stems directly from its core mission: providing safe, reliable, and compassionate assisted transport for individuals with unique mobility requirements.
The consistent positive feedback from real customers underscores the high quality of their service. New Yorkers, particularly those managing care for loved ones, highly value reliability and professionalism. The reviews praising drivers for being "friendly and courteous," "extremely professional," and punctual are testament to the peace of mind Genesis Ambulette Inc. provides during potentially anxious times, such as transfers between medical facilities. The "door through door service," where drivers actively assist clients from their homes into the vehicle and then into their destination, goes far beyond what a typical taxi or ride-share could offer, making it indispensable for many local families.
The well-equipped, clean, and warm fleet of ambulettes, complete with wheelchair lifts and the ability to provide wheelchairs, directly addresses critical needs within the community. This attention to specialized equipment ensures comfort and safety for vulnerable passengers. Furthermore, the ability to take reservations on short notice and confirm details the night before showcases a responsive and client-focused approach. For New York locals in Elmsford and surrounding areas who require professional, compassionate, and reliable non-emergency medical transportation for themselves or their loved ones, Genesis Ambulette Inc. is not just an option, but a highly recommended and essential service, making challenging journeys much smoother.
GENESIS AMBULETTE INC. Services
Handicapped Transportation Service
- Wheelchair
- Ambulatory
- Private trips
GENESIS AMBULETTE INC. Details
Accessibility
- Wheelchair accessible parking lot
GENESIS AMBULETTE INC. Location
GENESIS AMBULETTE INC.
45 Knollwood Rd #104, Elmsford, NY 10523, USA
GENESIS AMBULETTE INC. Reviews
wheelchairdriverspatienthospitalvancompanystairsinformationphoneinsurance
★ 5★ 4★ 3★ 2★ 1Arrived on time and carefully transported my husband from the hospital to a rehab facility. The driver/attendant was very friendly and courteous. He made a very anxiety provoking time much better.
May 28, 2025 · Ellen GalanteWe had a wonderful experience with Genesis Ambulette. On short notice, they were able to take a reservation to transfer my mother from one assisted living facility to another, and the price was very reasonable. They called the night before to confirm and had all the details straight. They were able to provide a wheelchair for her use. The driver, Dwayne, was early for the appointment, and waited while my mother finished breakfast. The van was clean and warm and Dwayne was friendly and extremely professional. When we got to the new facility he was very helpful in getting my mother inside and settled in the new wheelchair. I highly recommend this business and I would definitely use them again if the need arises.
Jan 31, 2025 · Jennifer BergThis company is the only one to ever use. I have used them extensively over the years to help transport my father. The are kind and caring and professional. Every single person at this company has been truly compassionate and supportive! Highly recommend
May 11, 2025 · Christine GiceWe have used genesis ambulette many times to transport my mother who is in a wheelchair....to get to and from doctor appointments and even just to go out to dinner....they are reliable and always on time and the drivers are all super friendly and helpful. I highly recommend them.
May 15, 2025 · A MToday our elderly family member got picked up from WPH by this company. We didn’t pick this company by choice but because our insurance sent this company to us. Nothing but a nightmare experience! They where scheduled to come at a certain time and they showed up like 2 hours late. We understand it was a Friday and traffic sure. When the transporter arrived he came into the room of our family member with a wheelchair and I asked him are you here to transport her he replied “yes”. I went and got the nurse to disconnect our family member from her things and the nurse checked the transporters ID and confirmed it was him. The nurse handed the transporter a transport envelope with our family member’s name and the name of the rehab place she was going to. I went with them all the way to the van and I said goodbye and I proceeded to go to find my car. A few minutes later our family member calls me to let me know that the front desk of the rehab doesn’t have them in the system and that’s when we realize she was taken to the wrong location. Our family member asked the transporter if she can pass the phone and speak to us so we can figure out where she was brought to and if he can bring her to the right location. He starts yelling saying “I’m not speaking to anyone, I only speak to my boss” and he grabbed the paperwork given by the nurse and threw it on the ground and yelled “shit”. Our family member is on the phone with us and is begging him please speak to my family and he doesn’t want to and when she asked to take her to the right location he said “no that he wanted to go home early”. He ended up taking her back to the hospital and I met him there and right when I walked in he was already on his way back walking in towards the elevator and I was yelling at him to stop and kept saying excuse me, can you please wait. I was trying to speak to him and figure out what was going on where he had taken her and why not to the right place. He walked away as I was asking him to stop moving even a man that was checking in to visit a family member at the hospital yelling for him to stop and said do you not hear her telling you to stop and he continued to walk away. My family member was crying as she was being taken back to the room where he was dropping her off. I was not let in since I had to check in at the front desk or else I would’ve ran after him. While doing that I go up to her room and the nurse that had discharged my family member is in the room comforting her and she’s crying and he tells me that when the transporter dropped her back off he was yelling and was angry with the nursing staff. On my way into the elevator I see the transporter leaving with the “right patient” and it wasn’t even a fella it was a male patient. I don’t understand why he came directly to our family members room to pick up and he was handed the papers with her name and location and he doesn’t read? I called up the company and I guess the owner answers and he is explaining that they got the wrong patient and making excuses. When I told him how unprofessional, disrespectful and disgusting the driver’s actions were all he said was I understand I’ll talk to him. He honestly didn’t seem to have cared. I’m glad I was there to advocate for my family member. I would NEVER recommend this company to anyone and I feel bad for the people who don’t know they are just being sent this company. We will do our best to try and make some changes happen with this company and we will be filling complaints for this business to stop this. It seems like it’s only the 1 driver that picked up our family that works for this company or everyone treats the same from the other reviews I’ve read.
Oct 19, 2024 · Sheyla Tinoco
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