Green Motion Doral Downtown

- 3755 NW 78th Ave, Doral, FL 33166

For Florida residents, having access to a reliable vehicle is often key to unlocking the full potential of life in the Sunshine State. Whether you're planning a family vacation, a crucial business trip, or simply need a temporary car while yours is in the shop, choosing the right car rental company can significantly impact your experience. While numerous options exist, it's important to look beyond just the advertised price and consider factors like vehicle condition, customer service, and transparent policies.

In this article, we'll provide an overview of Green Motion Doral Downtown, a car rental service located at 3755 NW 78th Ave, Doral, FL 33166, USA. Green Motion positions itself as an environmentally conscious option, offering low CO2 vehicles. This guide aims to offer a factual and informative look at this specific branch, drawing on publicly available information and customer feedback to help locals in Florida understand what to expect from their services.

Green Motion Doral Downtown is located at 3755 NW 78th Ave, Doral, FL 33166, USA. Doral is a prominent city in Miami-Dade County, known for its commercial centers, residential communities, and proximity to Miami International Airport (MIA). The branch is situated within the Wingate by Wyndham hotel, which can be convenient for those already in the area or staying nearby.

Accessibility to this location can be achieved via major roadways such as FL-836 W, FL-826N, and the Florida Turnpike, with clear directions provided by Green Motion's website. For local Floridians, this Doral location offers an alternative to the often-congested airport rental counters. While a shuttle service to and from the airport is mentioned in some positive reviews for Green Motion (though not explicitly confirmed for *this* Doral Downtown location as the *primary* airport branch), it is typically a convenient option. For those driving themselves, the area's road network allows for relatively straightforward access from various parts of Miami-Dade and Broward counties.

Green Motion globally aims to provide environmentally friendly car rental options, focusing on low CO2 vehicles. While specific details for every service at the Doral Downtown branch might vary, based on Green Motion's general offerings, you can expect:

• Diverse Vehicle Fleet: Green Motion's fleet typically ranges from "small city cars to luxury limousines," providing a choice of hire vehicles across various categories like Mini, Economy, Compact, Intermediate, MPV, Luxury, Crossover SUV, SUV, and Vans. This range suggests options for different needs, from basic transportation to more spacious or premium vehicles.
• Eco-Friendly Focus: A core aspect of Green Motion's brand is offering "low CO2 vehicles" at the "cutting edge of environmental technology," which may appeal to environmentally conscious renters.
• Flexible Rental Durations: Standard daily, weekly, and potentially longer-term rental options would typically be available to cater to various travel plans.
• Insurance and Protection Options: Like all rental companies, they would offer various levels of protection, including Loss Damage Waiver (LDW) and other optional coverages. However, it's crucial for renters to understand the terms, especially concerning personal insurance vs. company insurance.
• Fuel Policy: Standard car rental fuel policies usually include options like "Full to Full" (pick up full, return full), "Prepaid Fuel" (pay upfront and return empty), or "Same to Same." Customers have reported issues with cars having "very little fuel" upon pickup, indicating potential inconsistencies in their fuel policy execution.
• Toll Programs: In Florida, rental cars often come with a toll program (e.g., PlatePass, SunPass administrative fee programs) to manage electronic tolls. Customers should clarify the exact nature and cost of these programs, as discrepancies in charges, such as high "toll charges," have been reported.

Customer reviews for Green Motion Doral Downtown present a mixed picture, highlighting both positive and significant negative experiences. It's important for potential renters in Florida to be aware of both aspects.

• Potential for Positive Service: Some positive feedback, found on Green Motion's official website or other general reviews (not explicitly provided in the user prompt but found through search), mentions "prompt shuttle service," "friendly and professional" staff, "very clean" cars, and "seamless, professional, and efficient" pick-up and drop-off experiences. These suggest that when things go well, the service can be satisfactory.
• BBB Rating: Green Motion Doral Downtown holds an A- rating from the Better Business Bureau (BBB), which generally indicates a satisfactory level of responsiveness to customer complaints, though this rating doesn't negate the presence of individual negative experiences.
• Environmental Focus: For those prioritizing eco-friendly travel, Green Motion's commitment to low CO2 vehicles can be a highlight, aligning with personal values.

However, several critical reviews provided directly by the user highlight significant concerns:

• Deceptive Pricing/Upselling: Multiple reviews allege "falsely advertis pricing to lure you in" and attempting to "uncharge the deposit" if customers use their own insurance, implying pressure to purchase their insurance coverage.
• Poor Vehicle Condition: Serious issues with vehicle maintenance are reported, including "warning lights in the dashboard," "very little fuel," "windows didn’t open properly," "air conditioning was so bad," and needing to "pump the tyres daily." One reviewer described a car as a "death trap."
• Lack of Communication/Availability: Customers reported that "they have no one physically on the property and don’t answer the phone purposefully," leading to cancelled reservations and lost money. This highlights severe issues with customer support and reliability.
• Excessive Toll Charges: A significant complaint details "paying $300 of toll charges when the entire trip cost $40," indicating potentially exorbitant and unexplained fees related to tolls. It is common for rental companies to charge administrative fees on top of actual tolls, but a discrepancy of this magnitude is a major red flag.
• Language Barrier with Vehicle Systems: One customer mentioned the car being "programmed in Spanish," making it difficult to understand dashboard warnings, which can be a safety concern.
• Unresolved Issues: Reports of the company "avoiding QEEQ communication" and customers being left with unresolved problems suggest a lack of accountability and difficulty in dispute resolution.
• Scam Allegations: Several reviewers explicitly label the company as "SCAMMERS" and advise others to "STAY AWAY," particularly cautioning tourists about being targeted.

For direct inquiries or to make a reservation with Green Motion Doral Downtown, you can use the following contact details:

Address: 3755 NW 78th Ave, Doral, FL 33166, USA

Phone: (786) 909-6133

Mobile Phone: +1 786-909-6133

For Florida residents considering Green Motion Doral Downtown for their car rental needs, it's crucial to approach with caution and a thorough understanding of past customer experiences. While the company positions itself with an eco-friendly mission and offers a diverse fleet, the highly negative and serious concerns raised in customer reviews cannot be overlooked.

The accessibility of its Doral location might seem appealing, offering an alternative to airport rentals. However, consistent complaints about deceptive pricing, particularly regarding insurance and deposits, severe vehicle maintenance issues (including safety concerns like warning lights and tire problems), and a troubling lack of communication or physical presence are significant red flags. The reported exorbitant toll charges and challenges in dispute resolution (e.g., avoiding QEEQ communication) also highlight potential difficulties for local renters.

While a BBB A- rating suggests some level of complaint resolution, the detailed personal accounts of negative experiences should prompt Floridians to exercise extreme vigilance. For locals, convenience and competitive pricing are important, but these benefits are overshadowed if they come at the cost of safety, unexpected fees, and poor customer support. Given the serious allegations of "scams" and "unprofessional setup," it is imperative for any potential renter to meticulously review all terms and conditions, document vehicle condition (inside and out, including dashboard warnings and fuel levels) with photos and videos before and after rental, and be fully aware of all potential charges, especially concerning tolls and insurance. For the safety and financial well-being of Florida residents, a thorough due diligence process is strongly advised before engaging with Green Motion Doral Downtown.

Green Motion Doral Downtown

3755 NW 78th Ave, Doral, FL 33166, USA