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Hertz Car Rental Introduce
For residents across the Illinois region, especially in the South Suburbs of Chicago, having convenient and reliable transportation is often essential for daily life, commuting, or planning those much-anticipated weekend getaways. Whether your personal vehicle is in the shop, you need extra space for a family trip, or you're simply looking for a temporary ride, car rental services play a vital role. Today, we're taking a closer look at a well-known name in the industry: Hertz Car Rental, specifically their location right here in Crestwood, IL.
Hertz Car Rental in Crestwood aims to provide vehicle solutions that cater to a variety of needs. From economical cars for quick errands to spacious SUVs for longer road trips across the Prairie State, understanding what this local branch offers can help you make an informed decision for your next rental. We know that as Illinois locals, you value efficiency, a good deal, and a smooth process, and this article will delve into what you can expect from this particular Hertz location.
Renting a car in Illinois is often more than just a transaction; it’s about enabling freedom, convenience, and the ability to explore. For those of us in Crestwood, situated in Cook County, we're ideally positioned to enjoy both the bustling attractions of downtown Chicago and the quieter charm of Illinois's natural beauty and smaller towns. A reliable rental car from a local provider like Hertz can be your key to unlocking all these possibilities, from visiting local parks and shopping centers to venturing further afield to Springfield or even across state lines.
This article will provide a clear, factual overview of the Hertz Car Rental location at 5009 Cal Sag Rd #410 in Crestwood. We'll cover their strategic location, the typical range of vehicles available, and other services designed to make your rental experience as seamless as possible. We also believe in full transparency, so we'll incorporate insights from real customer feedback to offer a balanced perspective, ensuring you have all the facts before you book your next ride. Our goal is to equip you, the Illinois local user, with the insights needed to confidently choose a car rental service that aligns with your expectations and travel plans.
In the world of car rental, vehicle quality, service consistency, and customer support are paramount. Knowing what to expect, from vehicle condition to pricing transparency and access to assistance, can make all the difference. As your local guide, we're here to help you navigate the options right in your backyard. Let's explore how Hertz Car Rental in Crestwood serves the mobility needs of our community.
The Hertz Car Rental branch in Crestwood is situated at 5009 Cal Sag Rd #410, Crestwood, IL 60418, USA. This location places it along Cal Sag Road, a well-known thoroughfare in the South Suburbs of Chicago. Crestwood itself is a village in Cook County, known for its residential areas and convenient access to surrounding communities.
Being on Cal Sag Road, the Hertz office is relatively easy to find and access for residents of Crestwood and nearby towns such as Midlothian, Alsip, Orland Park, and Oak Forest. Cal Sag Road connects to other major local roads and is not far from larger expressways like I-57 and I-294 (Tri-State Tollway). This proximity to key highway networks makes it a practical pick-up and drop-off point for those traveling throughout the Chicago metropolitan area or beyond.
The specific unit number, #410, indicates it's likely part of a larger commercial complex or plaza along Cal Sag Road, which often means ample parking is available for customers picking up or returning vehicles. While specific public transportation routes directly to this exact address might vary, the overall accessibility by personal vehicle is a significant advantage for local customers. For those needing a pick-up, it's always advisable to call the branch directly to inquire about their pick-up service policy and arrange it in advance, as this can vary by location. The easy road access makes this Hertz branch a convenient option for many in the South Suburbs of Illinois.
Hertz Car Rental, as a major international brand, offers a wide array of car rental services designed to meet diverse customer requirements. The Crestwood, IL location provides access to these standard offerings, catering to the needs of the Illinois market.
Diverse Vehicle Fleet: Customers can typically choose from a wide range of car classes. This includes fuel-efficient economy and compact cars (like a Kia Rio or Chevrolet Spark) for budget-conscious solo travelers or city commutes, mid-size and standard sedans (such as a Nissan Altima or Toyota Camry) for general use and comfort, and full-size cars for more space. For those needing more capacity or capability, SUVs (including compact, intermediate, standard, and full-size options like a Jeep Compass or Chevrolet Equinox), minivans (such as a Chrysler Pacifica), and sometimes even pickup trucks, electric vehicles, or luxury cars are available. This extensive variety allows individuals to select a vehicle that best suits their trip's purpose, whether it's navigating Chicago's urban environment or taking a road trip across rural Illinois.
One-Way Rentals: For travelers planning to pick up a car in Crestwood and drop it off at another Hertz location, either within Illinois or in a different state, one-way rental options are generally available, providing flexibility for longer journeys or relocations.
Optional Equipment and Protections: To enhance the rental experience, Hertz offers additional products such as GPS navigation systems, child safety seats (infant, toddler, and booster), and various protection plans (like Loss Damage Waiver and Supplemental Liability Insurance). These add-ons can be selected during the reservation process to customize the rental to specific needs.
Online Reservations and Management: Customers can easily reserve and manage their bookings online through the Hertz website or mobile app. This digital convenience allows for quick comparisons of vehicle types, pricing, and the application of any available discounts or loyalty program benefits.
Hertz Gold Plus Rewards: This loyalty program offers benefits such as expedited pick-up and drop-off, allowing members to bypass the counter, earn points for free rental days, and access member-only discounts. This can be a significant time-saver for frequent renters.
Beyond the general services, certain features and highlights make the Hertz Car Rental in Crestwood noteworthy for local Illinois users.
Strong Brand Presence and Network: As a globally recognized brand, Hertz offers a consistent rental experience and the flexibility of a vast network of locations. This is beneficial for Illinois residents who might need to pick up in Crestwood and drop off at an airport or another city. Their national customer service channels are also available for support.
Variety of Vehicle Options: The ability to choose from a wide range of vehicles, including sedans, SUVs, and potentially specialized vehicles, ensures that renters can find a car that fits their specific needs, whether it's for fuel efficiency on commutes or space for a family trip.
Hertz Gold Plus Rewards: This loyalty program is a significant highlight, especially for frequent renters. The expedited service can save valuable time, allowing customers to get on the road faster, a feature much appreciated by busy locals.
However, it's essential for potential renters to consider some of the publicly available customer feedback, which provides a more complete picture. Reviews for this specific location (and general Hertz services in certain programs) highlight several areas of concern. Customers have reported receiving vehicles with very low fuel levels (near empty), interiors that were unkempt and stained, and cars that were due for maintenance like an oil change upon rental. There have also been issues with pricing transparency, particularly with promotional rates increasing unexpectedly, and difficulty reaching the branch by phone for assistance (e.g., roadside emergencies or general inquiries). Some customers have expressed frustration with the lack of readily accessible emergency contact numbers for immediate support. These experiences suggest that while Hertz offers a wide range of vehicles and a convenient location, customers should be proactive in inspecting their rental, clarifying all terms and conditions, and understanding how to access support.
For direct inquiries, reservations, or to confirm specific services and vehicle availability at the Hertz Car Rental in Crestwood, IL, you can use the following contact details:
Address: 5009 Cal Sag Rd #410, Crestwood, IL 60418, USA
Phone: (708) 385-0883
Mobile Phone: +1 708-385-0883
It is always highly recommended to call the branch directly to discuss your specific car rental needs, confirm their current fleet availability, inquire about their pick-up service policies, and clarify any pricing or policy questions you may have. This direct communication can help ensure a smooth and satisfactory rental experience for your travels across Illinois. If you encounter difficulties reaching the local branch by phone, you may need to use Hertz's general customer service or roadside assistance numbers available on their main website for broader support.
For residents of Crestwood and the wider Illinois region, Hertz Car Rental at 5009 Cal Sag Rd offers a convenient and accessible solution for their car rental needs. Its strategic location on Cal Sag Road in the South Suburbs provides easy access for local pick-ups and quick connections to major highways, facilitating travel throughout the Chicago metropolitan area and beyond. This accessibility is a significant draw for locals who value efficiency and convenience in their daily lives or when planning trips.
The broad selection of vehicles typically available, from economical cars for quick errands to spacious SUVs for family trips, means that Hertz can cater to a wide array of local requirements. Whether you're navigating urban streets, heading to a family gathering, or embarking on a scenic drive through the Illinois countryside, you're likely to find a suitable option here. The benefits of the Hertz Gold Plus Rewards program also add value for frequent renters, offering expedited service that can save precious time.
However, it is crucial for potential renters to be aware of the mixed customer experiences, particularly concerning vehicle condition upon pick-up, unexpected price adjustments, and challenges with phone accessibility for immediate support. These points highlight the importance of proactive measures: thoroughly inspecting your rental car before leaving the lot, meticulously reviewing rental agreements for any undisclosed fees or policy changes, and noting down alternative customer service or roadside assistance numbers from Hertz's main website.
Despite these considerations, for the Illinois local seeking a well-known brand with a physical presence, a variety of vehicle choices, and a convenient location in the South Suburbs, Hertz Car Rental in Crestwood remains a viable option. By taking a few extra steps to ensure clarity and preparedness, you can enhance your rental experience and get on the road to explore all that Illinois has to offer.
Hertz Car Rental Services
Car rental company
- Cargo Van Rental
Hertz Car Rental Details
Service options
- On-site services
Highlights
- Active military discounts
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Payments
- Credit cards
- Debit cards
Hertz Car Rental Location
Hertz Car Rental
5009 Cal Sag Rd #410, Crestwood, IL 60418, USA
Hertz Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1I’m renting a vehicle from Hertz via the Lyft Express Program and I do not recommend.Pros:The process was easy and seamless.Cons:•Received a car on E. Absolutely no gas, not even a 1/4 tank•interior of the Car covered with stains. Looked very unkempt.• Car needed an oil change as soon as it was given to me. In my opinion, this should’ve been done prior to it being rented out.• When choosing the rental plan via Lyft, I opted for a midsize vehicle for $321 with unlimited miles.After two weeks, my weekly rate went to $405.Spoke with the young man at the counter and he nonchalantly stated “you were given a discount for two weeks and after that the price increases”. I replied that it didn’t state any of that during the initial sign up process nor did he mention when I actually came to pick the car up. He stated that he gave me paperwork that listed those details.Checked my paperwork, and absolutely none of it reflects what he said. This was very deceptive and outright sneaky. - I do not recommend using Hertz.•There is no way to speak with anyone. There is no emergency roadside assistance number listed in the case of an emergency. There isn’t even a number listed for general concerns.(Case in point: I ran over a nail and I have been on hold for over 25 mins just to speak with someone to receive assistance. )If you’re looking to rent a vehicle, please go with Flex Drive instead of Hertz. - (At least they have a readily accessible emergency roadside assistance number)
Feb 15, 2025 · Priscilla C.The guys are nice but no one EVER ANSWERS THE PHONE. I don’t have time to make the long drive there all the time especially for simple things. Please answer the phone
Jul 03, 2025 · Chris diazThis place is all over the place! I made a reservation, came to pick up my reserved car and the lady’s that work here are very disrespectful said that because I reserved to early that I wasn’t able to get a vehicle which make 0 sense if I can give them 0 stars I would very disappointed
Feb 28, 2025 · Muhanad FarrajTried calling multiple times just to listen to the dial tone for 4 minutes straight or get hung up on. These idiots can’t answer the phone to save a life. Avoid this stupidity.
Apr 07, 2025 · Rachael SchlesserCar was rented with stains and not completely cleaned. They were pretty unprofessional when I asked for another vehicle even when I was willing to pay more for an upgrade. They had an Infinity available online and when I asked for the vehicle the rep was extremely rude about it and said she had it reserved for someone else. I was going to just place the order online but I decided to take my business elsewhere.They also refused to give me a ride home because I was a mile out of their range even though they did not have to pick me up initially and rented the dirty vehicle for over a week. I was told that the manager could override so I asked to speak to the manager and was told she would reach out to me. After about 4 hours I called back and was put on hold for an hour for the manager to come on and immediately tell me no and hang up the phone.This location tried to charge me for an additional day, when questioned they said they charge by calendar day. Apparently that is how they milk insurance companies out of more money but since I paid personally should have never been charged that way. It's just a way to scam an extra day from you. Will never do business with this location again. I teetered on never using Hertz again but after speaking with the call center they rebuilt confidence with the brand, but definitely not the location. They provided a refund for the xtra day that was charged but nothing else for filthy car and horrible customer service.
Oct 07, 2018 · Art
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