Hertz Car Rental - Addison - Midway Road

- 16250 Midway Rd, Addison, TX 75001

For Texans, navigating the vast and diverse landscapes of our state, from bustling city centers to serene natural escapes, often requires reliable transportation. Whether it’s for daily commutes, an important business trip, a family vacation, or when your own vehicle is undergoing maintenance, a dependable car rental service is a practical necessity. Hertz Car Rental - Addison - Midway Road aims to be a go-to option for residents in the North Dallas area, offering a wide array of vehicles and the backing of a globally recognized brand. This article will provide a comprehensive overview of this specific Hertz location, outlining its services, accessibility, and overall suitability for local users, while also addressing customer feedback.

Hertz is one of the most established and well-known car rental companies worldwide, synonymous with providing a broad selection of vehicles and a widespread network of locations. The Addison - Midway Road branch operates as a neighborhood location, serving the local community directly rather than primarily airport travelers. This distinction often translates to a more tailored experience for residents seeking convenient and straightforward access to rental vehicles for a variety of purposes, from short-term needs to longer-duration rentals for extended travel across Texas.

The accessibility of a car rental branch is a crucial convenience for local Texans, and Hertz Car Rental - Addison - Midway Road is strategically positioned for easy reach within a thriving part of the Dallas-Fort Worth Metroplex. You can find them at:

16250 Midway Rd, Addison, TX 75001, USA.

This address places the Hertz location directly on Midway Road, a prominent north-south thoroughfare that connects Addison to various surrounding communities. Its position provides excellent access for residents in Addison, Dallas, Carrollton, and Plano, making it a practical choice for those in the northern suburbs of the DFW area. Midway Road offers straightforward routes to major highways, including the Dallas North Tollway and the President George Bush Turnpike (Highway 190). These critical arteries facilitate quick and efficient travel to different parts of the Metroplex, including downtown Dallas, the Galleria area, and both Dallas/Fort Worth International Airport (DFW) and Dallas Love Field Airport (DAL), albeit not directly within the airport terminals.

For those relying on public transportation, DART (Dallas Area Rapid Transit) bus routes may service areas along Midway Road. However, reaching the exact branch might involve a short walk or a ride-share service from a nearby DART stop. The branch's presence within a commercial district typically means sufficient parking is available if you are driving your personal vehicle to pick up your rental.

It is important for customers to note the operating hours for this location. The Hertz - Addison - Midway Road branch is typically open from 8:00 AM to 6:00 PM on weekdays (Monday-Friday) and from 9:00 AM to 12:00 PM on Saturdays, with the branch usually closed on Sundays. These hours are important for planning your rental pick-up and drop-off, especially for weekend travel needs. It is always advisable to confirm the most current hours of operation and any specific pick-up/drop-off instructions directly with the branch.

• Extensive Vehicle Fleet: Hertz offers a broad selection of vehicle categories designed to meet diverse customer needs. This typically includes:

  • Economy and Compact Cars: Such as a Chevrolet Spark or Ford Focus, ideal for solo travelers, city driving, and budget-conscious renters.
  • Mid-size and Full-size Sedans: Like the Chevrolet Malibu or Nissan Altima, offering more comfort and space for everyday use or small families.
  • SUVs: A range of sizes from compact SUVs like the Nissan Rogue or Chevrolet Equinox to larger models such as the GMC Yukon, suitable for families, groups, or those needing extra cargo room for Texas road trips.
  • Minivans: For larger families or groups, models like the Chrysler Pacifica or Toyota Sienna provide ample seating and luggage capacity.
  • Specialty Vehicles: Including convertibles (e.g., Ford Mustang Convertible), luxury cars, and electric vehicles (EVs) like the Tesla Model 3, offering unique driving experiences.

• Flexible Rental Periods: Customers can rent vehicles for various durations, from daily and weekend rentals to weekly and monthly options, providing flexibility for both short-term needs and longer projects or vacations.

• One-Way Rentals: For travelers needing to pick up a car in Addison and drop it off at a different Hertz location elsewhere, one-way rental options are generally available, providing convenience for varied travel itineraries.

• Optional Add-ons and Protections: To enhance the rental experience, customers can typically choose from additional services such as GPS navigation systems, child safety seats (infant, toddler, and booster), SiriusXM Satellite Radio, and various protection plans including Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS).

• Hertz Gold Plus Rewards Program: This loyalty program offers expedited service, allowing members to bypass the counter at many locations, choose their own car, and earn points towards free rental days.

• Online Reservations and Mobile App: Hertz provides robust online booking tools and a mobile app, allowing customers to reserve vehicles, manage their rentals, and often utilize expedited check-in features to streamline the pick-up process.

• Corporate and Business Solutions: Hertz also offers business-to-business services, including corporate rates and programs for companies, government, and military travelers.

• Brand Recognition and Reliability: As a global leader in car rental, Hertz offers the assurance of a well-established brand with a reputation for a large, well-maintained fleet and a commitment to customer service infrastructure.

• Convenient Neighborhood Location: The Addison - Midway Road branch provides easy access for residents in North Dallas and its surrounding suburbs, offering a practical alternative to busier airport rental counters. This is ideal for local errands, temporary vehicle needs, or regional travel within Texas.

• Diverse Vehicle Options: With a broad range of car classes, including economy, sedans, SUVs, minivans, and even electric vehicles, customers can select a car that precisely fits their budget, passenger requirements, and specific travel plans.

• Hertz Gold Plus Rewards Benefits: For frequent renters, the loyalty program offers significant benefits such as faster service, earning points for free rentals, and exclusive discounts, enhancing the overall value proposition.

• Online and App-Based Management: The availability of robust digital tools for booking and managing rentals can streamline the process, allowing customers to save time at the counter and have greater control over their reservations.

It is important to acknowledge that some recent customer reviews express significant dissatisfaction, particularly regarding vehicle availability and customer service at this specific location, with reports of last-minute cancellations, non-refundable pre-paid reservations not being honored due to lack of cars, and unhelpful staff interactions. These experiences highlight areas where the branch may not consistently meet customer expectations regarding transparency and problem resolution.

For reservations, inquiries about vehicle availability, or to confirm branch hours and specific rental policies, you can reach Hertz Car Rental - Addison - Midway Road using the following contact details:

Address: 16250 Midway Rd, Addison, TX 75001, USA

Phone: (972) 931-0809

Mobile Phone: +1 972-931-0809 (This is the same number, often provided with the international dialing code for clarity.)

Given some of the recent customer feedback, it is highly recommended to call the branch directly to confirm your reservation and vehicle availability, especially if you have specific requirements or concerns.

For Texans in Addison and the wider North Dallas area, Hertz Car Rental on Midway Road presents itself as a potentially convenient and versatile option for their vehicle rental needs. The primary advantage for locals is its accessible neighborhood location, which allows for easier pick-up and drop-off compared to the often-busier airport counters. This makes it a practical choice for everyday situations: a temporary car when your vehicle is in the shop, an additional ride for a family gathering, or a comfortable sedan for a business trip within the Metroplex.

The strength of Hertz lies in its broad fleet, offering everything from economical compact cars for short commutes to spacious SUVs and minivans for family adventures across Texas. This variety ensures that many Texans can find a vehicle that fits their specific requirements and budget. For those who are frequent renters, the Hertz Gold Plus Rewards program provides added incentives, including expedited service and loyalty benefits.

However, it is crucial for prospective renters to be aware of the recent customer feedback concerning challenges with vehicle availability and service at this particular branch. While Hertz as a brand generally aims for high standards, individual location experiences can vary. For Texans, this means that while the convenience and range of vehicles are appealing, it's prudent to proactively confirm reservations and vehicle types directly with the Addison - Midway Road branch to ensure a smooth and frustration-free rental experience. When managed effectively, Hertz can still be a reliable partner for local transportation needs throughout Texas.

Hertz Car Rental - Addison - Midway Road

16250 Midway Rd, Addison, TX 75001, USA