Hertz Car Rental - Allentown - Lehigh Valley International Airport (ABE) Photos
Hertz Car Rental - Allentown - Lehigh Valley International Airport (ABE) Introduce
For residents and visitors navigating the beautiful and diverse landscape of Pennsylvania, seamless transportation is often a key ingredient for a successful trip, whether for business, leisure, or personal needs. When it comes to reliable and customer-focused car rental services, Hertz Car Rental at Lehigh Valley International Airport (ABE) in Allentown, PA, stands out as a top contender. Known globally for its quality vehicles and commitment to service, this local branch delivers on that promise, ensuring your journey in and around the Lehigh Valley is as smooth as possible.
Hertz Car Rental has a century-long history of providing top-notch car rental solutions. The Allentown ABE location upholds this legacy by offering a wide array of vehicles, ranging from fuel-efficient compact cars to luxurious SUVs and even specialty vehicles. The team at this branch prides itself on going above and beyond to accommodate customers, understanding the unique demands of travelers and locals alike in the Pennsylvania region. They aim to provide not just a car, but a comprehensive and stress-free rental experience from start to finish.
Hertz Car Rental is conveniently located at 3311 Airport Rd, Allentown, PA 18109, USA. This address places it directly within the Lehigh Valley International Airport (ABE) terminal, making it exceptionally accessible for travelers arriving by air. The Hertz counter is typically just a short walk from the baggage claim area, allowing for a quick and effortless transition from your flight to your waiting rental car. This in-terminal convenience eliminates the need for shuttle buses or navigating complex off-airport routes, saving valuable time and reducing travel fatigue.
For local residents of Allentown and the surrounding communities within the Lehigh Valley, such as Bethlehem and Easton, the airport location also offers excellent accessibility. Situated on Airport Road, the branch is easily reachable from major highways and local thoroughfares. This central location ensures that whether you're picking up a car for an out-of-state trip, a weekend getaway, or simply need a temporary vehicle for local use, the process is straightforward and efficient. While the car pick-up area might be a "couple of blocks" walk outdoors, the overall ease of access to the airport itself makes this a prime spot for car rentals in the region.
- Diverse Vehicle Fleet: Hertz offers a wide range of vehicle categories to meet various needs, including economy cars for cost-effective travel, comfortable sedans (e.g., Volkswagen Jetta, Chevrolet Malibu), spacious SUVs (e.g., Jeep Wrangler, Nissan Rogue), minivans, and even specialty vehicles from their "Ultimate Collection" (e.g., luxury cars like a 2025 Jeep Wrangler Willy 4xe, Audi A4, BMW 3 Series, Mercedes GLE) and electric vehicles. This ensures customers can find the perfect car for any occasion, from a solo business trip to a family vacation.
- Flexible Rental Periods: Whether you need a vehicle for a few hours, a day, a weekend, a week, or an extended period, Hertz provides flexible rental options to accommodate short-term and long-term requirements.
- Hertz Gold Plus Rewards Program: This loyalty program offers expedited service, allowing members to bypass the counter, choose from available vehicles in designated areas (at participating locations), and earn points towards free rental days. It's designed to make the rental process quicker and more rewarding for frequent travelers.
- Optional Add-ons: Customers can enhance their rental experience with various add-ons, including GPS navigation systems, child safety seats (infant, toddler, booster), and different levels of protection plans like Loss Damage Waiver (LDW) for peace of mind.
- 24/7 Roadside Assistance: For unexpected situations, Hertz typically provides 24/7 roadside assistance, offering support for things like flat tires, dead batteries, or lockouts, ensuring help is always available during your rental period.
- After-Hours Returns: For added convenience, particularly at airport locations, Hertz usually facilitates after-hours vehicle returns. Customers can park in designated areas and leave keys in a secure drop box.
- Business and Government Programs: Hertz offers specialized programs and rates for corporate and government travelers, providing tailored solutions for business needs.
- Debit Card Acceptance: While typically requiring a credit card, Hertz may accept debit cards for payment under specific conditions, often involving a higher deposit or additional verification.
- Incredible Customer Service: The reviews consistently highlight "incredible service" and praise for "Christine and Team" for being "amazing!" The staff's willingness to go "above and beyond," even staying late, demonstrates a strong dedication to customer satisfaction.
- Accommodating and Understanding Staff: The anecdote about a customer running late and being met with understanding and smiles underscores the branch's commitment to exceptional service, even in challenging situations. This human touch makes a significant difference.
- Seamless Rental Process: Customers appreciate that the staff is "always easy to work with" and "very helpful," making the pick-up and drop-off quick and efficient. This focus on efficiency reduces stress for travelers.
- Vehicle Upgrades: The highlight of receiving an upgrade, such as a "2025 Jeep Wrangler Willy 4xe," demonstrates Hertz's capacity to surprise and delight customers, often providing a better vehicle than originally reserved. This can turn a standard rental into a memorable experience.
- Quality and Variety of Fleet: While not explicitly stated in the reviews, the ability to upgrade to a desirable, new model implies that Hertz maintains a fleet of quality, well-maintained vehicles, catering to diverse preferences.
- High Customer Loyalty: The statement "Definitely a Hertz member for life" is a powerful testament to the positive experiences fostered by the Allentown team, indicating strong customer retention and satisfaction.
- Professionalism and Courtesy: Despite customer errors (like being late), the team remained "very professional" and had "smiles on their faces," which speaks volumes about their training and customer-first attitude.
For reservations, inquiries, or any assistance regarding your car rental needs at Lehigh Valley International Airport, you can reach Hertz Car Rental through the following:
Address: 3311 Airport Rd, Allentown, PA 18109, USA
Phone: (610) 264-4571
Mobile Phone: +1 610-264-4571
These contact details provide direct access to the team at the Allentown ABE location, ensuring you can easily connect for all your rental requirements.
For the hardworking and traveling residents of Pennsylvania, particularly those in Allentown and the broader Lehigh Valley, Hertz Car Rental at Lehigh Valley International Airport (ABE) stands out as an exceptionally suitable and highly recommended choice for all their car rental needs. The direct location at 3311 Airport Rd offers unparalleled convenience, eliminating the stress and time associated with off-airport rentals. Whether you're heading out for a business trip, returning home from a vacation, or simply need a temporary vehicle while your own is in the shop, the ease of walking from baggage claim to the Hertz counter is a significant advantage that locals truly appreciate.
Beyond the prime location, what truly makes Hertz at ABE ideal for Pennsylvanians is the consistently "incredible service" highlighted by customer testimonials. The team, including individuals like Christine and her manager, exemplify what it means to go "above and beyond." Their willingness to accommodate late arrivals with professionalism and "smiles on their faces" speaks to a level of customer care that is rare and invaluable. For locals, this means less stress, more understanding, and a genuinely pleasant interaction, even when unforeseen circumstances arise.
Furthermore, the possibility of receiving vehicle upgrades, such as the "2025 Jeep Wrangler Willy 4xe," adds an exciting dimension to the rental experience, transforming a necessity into an enjoyable part of the journey. The commitment to helpful staff and quick drop-off procedures contributes to an overall seamless process that respects the valuable time of locals. While acknowledging that the car pick-up might involve a short walk outdoors, the overwhelming positive aspects of service quality, vehicle options, and airport convenience firmly establish Hertz Car Rental at Lehigh Valley International Airport (ABE) as a premier and trusted choice for the Pennsylvania community.
Hertz Car Rental - Allentown - Lehigh Valley International Airport (ABE) Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Hertz Car Rental - Allentown - Lehigh Valley International Airport (ABE) Location
Hertz Car Rental - Allentown - Lehigh Valley International Airport (ABE)
3311 Airport Rd, Allentown, PA 18109, USA
Hertz Car Rental - Allentown - Lehigh Valley International Airport (ABE) Reviews
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★ 5★ 4★ 3★ 2★ 1Kudos to Christine and Team!Incredible service. I had a reservation and due to work I was running past their closing time which I unfortunately did not realize. I missed a few of their calls (which I admit is my fault by not looking at my phone), and got a courtesy email that they had to in fact close, all of which were very professional.I showed up about an hour and a half late (of course very apologetic) and they were amazing! I had Christine take care of me, her and her manager understood the error and were able to get me out the door in an upgrade as well, a 2025 Jeep Wrangler Willy 4xe, which I have been DYING to try out. I still am so sorry for keeping you guys past your closing time, but I appreciate you still having smiles on your faces when I walked through those doors. I've had much worse interactions with other car rental companies for much less.Definitely a Hertz member for life.
May 21, 2025 · Greg ReeseThey are always easy to work with, the counter staff is very helpful. Dropping off is quick. It is outside and as far as a couple of blocks to get to your car rental, so plan accordingly with the weather.
Mar 04, 2025 · T ArmstrongI booked with this location previously and didn’t have an issue but this time I had to let it be known because principle is important!I booked a car via Priceline for this location and due to it being around the holiday there was no cars available. That was not the issue, the issue came in when I was told there was no cars and that if by the time of my rental there were still no cars I would receive a call back(I never received the call) however, I still was ok with that, as I’ve worked in retail and understand it gets hectic.The issue was even after all of this I was charged a no show fee, meanwhile I was told it would be canceled & this was not my choice to not show up, I was told there was nothing to show up for. This is disappointing and wanted to let this be known.Depending on the need I may rent from here again but if I can help it I will choose a different location.
Dec 30, 2024 · Shay MBooked a car online got to the airport when they found out it was being returned to a different location they did not have any cars!! Person at the counter offered no help and made it out to be my fault that I booked online!
Jun 24, 2024 · adam bockiusI was charged an extra $95 because the manager, Christine, failed to do my job. I returned a car on 7/18 in the morning and went in to get the receipt. The manager told me I needed either the car keys (which the attended outside had already taken) or the contract )which I had at my home) that I could not get a receipt. I told her they had looked up my account before using my name, and she said they couldn't search that way, but she said, "Don't worry, I assure you we will send you a receipt." Later that night, around 1145pm, I got an email receipt from them saying that I had kept the car for an extra day. I returned the next day with the contract explaining the situation, and the guy asked if I could corroborate my story with a video (are you kidding me). So I asked him the manager's name if she was there, and if he was calling her. She walked in. She then told him I did return the car, and they saw it was not closed out on time, and they made a note to change it. After making the note in their system, I asked them if I could get a receipt showing I did return the car on time, and he still said I couldn't get a receipt, but they would email one that day or the next with the correct one. This was one of the most unprofessional situations I have ever had.
Jul 20, 2024 · Imperial Advice
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