Hertz Car Rental - Appleton International Airport Photos








Hertz Car Rental - Appleton International Airport Introduce
For residents and visitors in Wisconsin, navigating our diverse landscapes, from vibrant city centers to serene natural retreats, often requires a reliable and convenient mode of transportation. Whether it's for a spontaneous weekend getaway, a crucial business trip, or simply needing a temporary vehicle while your own is in the shop, a trustworthy car rental service is an invaluable resource. Among the many options available, Hertz Car Rental at Appleton International Airport stands out as a premier choice, offering not just vehicles, but a commitment to exceptional customer service and a seamless rental experience. This article will delve into what makes this particular Hertz location a preferred option for Wisconsinites, exploring its key offerings, accessibility, and the consistently positive feedback from local users.
Hertz is a globally recognized name in the car rental industry, synonymous with quality and reliability. The Hertz Car Rental location at Appleton International Airport (ATW) embodies this reputation, catering specifically to the needs of travelers and locals in the Fox Valley region and beyond. They understand that for many, the car rental experience begins and ends at the airport, and they've tailored their services to ensure maximum convenience and efficiency. Beyond merely providing a set of wheels, Hertz at ATW focuses on delivering a comprehensive service that encompasses a diverse fleet, competitive rates, and, most importantly, a team dedicated to making your journey as smooth as possible. Their operational philosophy centers on being a dependable partner for all your transportation needs, whether planned well in advance or for those last-minute excursions.
One of the most significant advantages of Hertz Car Rental - Appleton International Airport is its prime location directly within the Appleton International Airport (ATW) at W6395 Challenger Dr, Appleton, WI 54914, USA. This on-site presence eliminates the need for shuttle buses or additional taxi rides, allowing customers to transition effortlessly from their flight to their rental vehicle. For those arriving in Wisconsin, the convenience of walking directly from baggage claim to the Hertz counter is a huge time-saver and stress reducer, especially after a long journey or delayed flights. As one satisfied customer recounted, the staff even stayed late until 2 AM to ensure they could pick up their rental after a series of delayed flights, highlighting an extraordinary level of dedication to customer needs. This direct airport access makes Hertz an ideal choice for out-of-state visitors and Wisconsin residents flying within the state or returning home, providing immediate access to reliable transportation upon arrival. Its strategic positioning also ensures easy access to major roadways for quick travel to Appleton's surrounding areas and beyond.
Hertz Car Rental at Appleton International Airport provides a wide array of services designed to cater to various customer demands, ensuring a comprehensive and adaptable rental experience.
- Diverse Vehicle Fleet: Customers have access to a broad selection of vehicles, from economical sedans like the Jetta, perfect for solo travelers or small groups and offering great fuel efficiency, to more spacious SUVs and vans suitable for families or those needing extra cargo capacity. They also offer specialty cars and luxury vehicles for those looking for an upgraded experience.
- Flexible Rental Durations: Whether you need a car for a quick day trip, a weekend getaway, a full week, or even a longer-term arrangement, Hertz offers flexible rental periods to match your schedule.
- Convenient Airport Pick-up and Drop-off: As an on-airport location, the process of picking up your car directly after landing and returning it before your departure is streamlined and highly efficient.
- After-Hours Service: As evidenced by customer reviews, the staff at Hertz Appleton Airport goes above and beyond to accommodate late arrivals, ensuring customers can access their pre-booked vehicles even after regular closing hours by prior arrangement.
- 24/7 Roadside Assistance: For peace of mind, Hertz offers roadside assistance during your rental period, should any unexpected issues arise.
- Optional Add-ons: Customers can enhance their rental experience with optional add-ons such as GPS navigation systems (like Hertz NeverLost), child safety seats, and various protection plans.
- Hertz Gold Plus Rewards: Frequent renters can join the Hertz Gold Plus Rewards program to enjoy expedited service, skip the counter, earn points towards free rental days, and access exclusive benefits.
The positive experiences shared by customers truly underscore the standout features and highlights of Hertz Car Rental at Appleton International Airport.
- Exceptional Customer Service: The most frequently praised aspect is the staff's dedication. Employees like Nick and Heather are highlighted for their "fantastic" customer service, kindness, and willingness to assist. The instance of an employee staying late to ensure a customer could get their car after a very delayed flight is a prime example of their commitment to going above and beyond.
- Friendly and Welcoming Team: Customers consistently describe the entire team as "super sweet," "nice," "welcoming," and "kind," creating a pleasant and stress-free environment even during potentially stressful travel situations.
- Efficient Issue Resolution: Even when a "slight billing error" occurred, it was resolved quickly and effectively through an "email exchange with Heather," demonstrating their responsiveness and commitment to customer satisfaction post-rental.
- Quality and Comfort of Vehicles: Customers receive "nice" and "perfect" vehicles, ensuring a comfortable and reliable ride for their trips, such as the "nice Jetta" provided for a last-minute weekend trip.
- Smooth Non-Standard Pick-up/Drop-off: Their flexibility in handling non-standard pick-up and drop-off times, especially for late arrivals, is a significant highlight, greatly benefiting travelers with unpredictable schedules.
- Top-Tier Location Performance: One customer explicitly stated it was "definitely one of the best Hertz locations I have visited," indicating a consistent level of high service that distinguishes this branch.
For your car rental needs in Appleton, Wisconsin, you can reach Hertz Car Rental at Appleton International Airport via:
Address: W6395 Challenger Dr, Appleton, WI 54914, USA
Phone: (920) 734-2032
Mobile Phone: +1 920-734-2032
For locals in Wisconsin, Hertz Car Rental at Appleton International Airport is an exceptionally suitable choice, offering a combination of convenience, reliability, and outstanding customer care that truly resonates with the needs of the community. Its direct location at ATW means effortless transitions for those flying, whether for business or leisure, eliminating logistical hassles often associated with off-airport rentals. The heartwarming accounts from real customers—from staff staying late to accommodate delayed flights to efficient resolution of billing inquiries—underscore a level of personalized service that sets this Hertz branch apart. When you choose Hertz at ATW, you're not just renting a car; you're gaining a reliable travel partner committed to ensuring your journey across Wisconsin is as smooth and enjoyable as possible. Their diverse fleet, accommodating approach, and genuine kindness of the staff make them a highly recommended option for anyone in the Badger State seeking dependable and stress-free car rental services. It’s a local hub that delivers a world-class rental experience right here in Wisconsin.
Hertz Car Rental - Appleton International Airport Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Car Rental - Appleton International Airport Location
Hertz Car Rental - Appleton International Airport
W6395 Challenger Dr, Appleton, WI 54914, USA
Hertz Car Rental - Appleton International Airport Reviews
fine
★ 5★ 4★ 3★ 2★ 1Nick was fantastic with customer service, and set me up with a nice Jetta for a last-minute weekend trip
Jan 13, 2025 · Carter HoweOverall I had a very nice experience with Hertz at the Appleton airport. My flight arrived after they were closed, but I called ahead and their employee stayed late to ensure I could get my car; and she was super sweet to ensure I knew where I was going before I left the rental counter. Upon drop-off, which again was non-standard, there was a slight billing error, which upon further investigation was resolved in a quick email exchange with Heather. I would like to thank the entire team there for being so nice, welcoming and kind. Definitely one of the best Hertz locations I have visited.
Aug 03, 2019 · Todd MainI was referred to Hertz by my insurance after my car was unfortunately totaled. After having the vehicle for almost a month I was informed of how much I would be paying when I returned the vehicle. 3 days after returning the vehicle I was charged almost $700 after being told it would be closer to $500. Not only was the amount different but they charged me a $200 cleaning fee. After multiple attempts to reach someone regarding the difference we are going on almost a month with no call back. Would not recommend nor will I ever use Hertz again. So unhappy with how EVERYTHING was handled.
Apr 15, 2021 · Elizabeth GraciaI had no issues with the actual pickup of the rental or the car itself. Service was professional and friendly. However, things in time of Corona call for flexibility and understanding. This is where the manager of the Appleton site failed miserably: I arrived to pick up the car one day later than planned, and therefore had to extend the rental one day. As I was not able to get a flight out of Appleton, I had my travel agency work out a drop-off in Eau Claire. When I dropped off the car in Eau Claire at 05:15am there was no person at the desk, and I dropped the keys and paperwork into the Hertz key drop box - as is customary. After not receiving a receipt within a few days, I called the Appleton Hertz site. I was informed then that the Eau Claire site is "permanently closed", and that someone from the La Crosse site checks for keys in the drop box once a month! Long story short: I was being charged for 10 days, but had the car for only 5 days. The manager in Appleton did not offer any compromise or apology. I had to pay nearly $2000 for a mid-size car for 5 days. This reflects poorly on Hertz!
Jul 08, 2020 · Quin “Quitty” MI have mixed reviews. The women who checked me out was very short, and not friendly as I asked questions. I rent all the time for work, and honestly was put back some.When I returned it there was a trainee, and the guy training and the person training were both very nice. The reason for the higher rating.
Jan 09, 2023 · Krystle Rose
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