Hertz Car Rental - Atlanta - Lenox Road Ne Photos









Hertz Car Rental - Atlanta - Lenox Road Ne Introduce
For residents and visitors alike in the bustling city of Atlanta, Georgia, having access to reliable and convenient car rental services is paramount. Whether you're navigating the city's vibrant neighborhoods for business, embarking on a weekend getaway to the North Georgia mountains, or simply need a temporary vehicle while yours is in the shop, a trusted car rental provider can make all the difference. This article focuses on Hertz Car Rental - Atlanta - Lenox Road NE, a prominent location in one of Atlanta's most upscale districts, providing a clear, engaging, and factual overview to help local Georgians understand their offerings and how this branch can serve their transportation needs.
Hertz is a globally recognized leader in the car rental industry, known for its extensive fleet and widespread locations. Their presence in key areas like Lenox Road NE in Atlanta underscores their commitment to serving diverse customer bases, from busy professionals to leisure travelers. Understanding the specific details of a neighborhood branch is crucial for a smooth rental experience. We'll delve into the precise location and accessibility, the range of services and vehicle options available, key features and highlights, and important contact information, all tailored from the perspective of a local user in Georgia.
The Hertz Car Rental - Atlanta - Lenox Road NE location is strategically situated in the heart of Atlanta's prestigious Buckhead district, offering unparalleled convenience for those in the area. You can find them at:
3300 Lenox Rd NE, Atlanta, GA 30326, USA
This address places the Hertz branch within close proximity to major shopping destinations like Lenox Square and Phipps Plaza, numerous corporate offices, and upscale residential areas. While the customer review mentions it being "inside a hotel and extremely hard to find," it is indeed located within the JW Marriott Buckhead Atlanta at this address. This means accessibility might involve navigating hotel premises, but it also places it in a highly central and well-connected part of the city. For residents of Buckhead, Brookhaven, Sandy Springs, and other North Atlanta neighborhoods, this location offers significant convenience, minimizing travel time for pickups and returns. Access to major roads such as Peachtree Road NE and easy connections to GA-400 and I-85 ensure that the branch is reachable from various parts of the Atlanta metropolitan area, making it ideal for both daily rentals and longer excursions across Georgia.
Hertz Car Rental - Atlanta - Lenox Road NE offers a comprehensive suite of car rental services typical of a major national provider, designed to meet a wide array of customer preferences and needs. These services generally include:
- Diverse Vehicle Fleet: Customers can expect a wide range of vehicles, including:
- Economy and Compact Cars (e.g., Ford Focus, Chevrolet Spark): Ideal for fuel efficiency and city driving.
- Mid-size and Standard Sedans (e.g., Nissan Sentra, Chevrolet Malibu): Offering more comfort for longer drives.
- SUVs (e.g., Nissan Rogue, Chevrolet Equinox): Suitable for families, groups, or those needing extra cargo space.
- Luxury and Premium Vehicles (e.g., Chrysler 300, or models from their Prestige Collection): For special occasions or enhanced driving experiences.
- Manager's Special: A popular choice offering a good deal on a variety of vehicle types at a potentially lower daily rate.
- Electric Vehicles (EVs): An increasingly available option for environmentally conscious renters or those looking for a modern driving experience.
- Flexible Rental Durations: Offering daily, weekly, and monthly rental options to accommodate short trips, extended stays, or temporary vehicle replacements.
- One-Way Rentals: The convenience of picking up a vehicle at this Atlanta location and dropping it off at another Hertz branch in Georgia or beyond, which is highly beneficial for road trips or inter-city travel.
- Additional Equipment: Availability of accessories such as GPS navigation systems, child safety seats, and SiriusXM® satellite radio for a more comfortable and tailored journey.
- Protection Options: Various insurance and protection products, including Loss Damage Waiver (LDW), Liability Insurance Supplement (LIS), Personal Accident Insurance (PAI), and Personal Effects Coverage (PEC, typically subject to specific exclusions and conditions), to provide renters with peace of mind.
- Payment Flexibility: Hertz generally accepts major credit cards. While a credit card is often preferred for qualification, many corporate-owned Hertz Local Edition (HLE) locations, which include neighborhood branches like this one, may accept debit cards at the start of a rental, often with specific requirements such as a 24-hour advance reservation, minimum age of 25, or proof of a return trip itinerary.
The Hertz Car Rental - Atlanta - Lenox Road NE branch, as part of the broader Hertz network, offers several features and highlights that enhance the rental experience for local customers:
- Hertz Gold Plus Rewards Program: This loyalty program is a significant perk for frequent renters. It's free to join and offers benefits such as:
- Skipping the counter at select locations and going straight to your reserved car.
- Earning points on every qualifying rental, which can be redeemed for free rental days.
- Expedited service for pickups and returns (e.g., eReturn, where you can just drop keys and go).
- Access to a wider selection of vehicles and complimentary upgrades for higher-tier members (Five Star, President's Circle).
- Online Booking and Management: Hertz provides a user-friendly online platform and mobile app for convenient booking, modification, and cancellation of reservations, allowing customers to manage their rentals efficiently.
- Customer Service: While individual experiences can vary, Hertz aims to provide customer support for inquiries, roadside assistance, and accident reporting. The review mentioning "only one employee" suggests that at times, customers might experience wait times, which is a consideration for those on a tight schedule.
- Vehicle Condition: The positive customer review indicates that the cars are generally in "good condition," which is a crucial aspect of a satisfactory rental experience. However, it also highlights the importance of carefully reviewing your vehicle upon pickup, especially concerning any pre-existing damages, and noting the "fine print" regarding pricing to avoid unexpected charges.
- Convenient Return Process: The same customer review mentions that "Returning the car was very easy and straightforward," which is a valuable feature, especially in a busy urban environment like Atlanta.
The feedback regarding a reserved car being given away and an upsell attempt, along with "insanely high" quoted prices, suggests that customers should confirm their reservations and rates meticulously, and potentially use loyalty programs or corporate codes if applicable to secure better pricing. It also underscores the importance of pre-booking and understanding all charges upfront.
For direct inquiries or to make a reservation, you can reach Hertz Car Rental - Atlanta - Lenox Road NE using the following information:
Address: 3300 Lenox Rd NE, Atlanta, GA 30326, USA
Phone: (404) 209-3299
Mobile Phone: +1 404-209-3299
It is highly recommended to call ahead to confirm current operating hours, vehicle availability, and any specific requirements or policies, especially given its location within a hotel and the potential for varying staffing levels as noted in reviews.
For residents of Atlanta, especially those in the Buckhead area and surrounding neighborhoods, Hertz Car Rental - Atlanta - Lenox Road NE offers a highly suitable and convenient solution for their car rental needs. Its location in a prime business and commercial district provides excellent accessibility for pickups and returns, minimizing travel time within the city. Whether you're a local professional needing a car for a business trip, a family planning a weekend adventure across Georgia, or someone requiring a temporary vehicle due to car maintenance, this branch is positioned to serve a diverse range of mobility requirements.
The extensive fleet variety, encompassing everything from fuel-efficient compacts to spacious SUVs and even luxury options, ensures that Georgians can find a vehicle that perfectly matches their specific needs and preferences. The benefits of the Hertz Gold Plus Rewards program, such as expedited service and earning points for free rentals, add significant value for frequent renters, making the overall experience more streamlined and rewarding. While customer feedback points to potential challenges with reservation fulfillment and initial pricing, these are aspects that can be proactively managed by customers through careful booking and confirmation. The ease of return and generally good vehicle condition noted in a review are strong positives. By leveraging the conveniences of a well-established brand in a prime location, locals can rely on Hertz Car Rental on Lenox Road NE for flexible, high-quality, and generally efficient transportation solutions right here in the heart of Georgia.
Hertz Car Rental - Atlanta - Lenox Road Ne Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental - Atlanta - Lenox Road Ne Location
Hertz Car Rental - Atlanta - Lenox Road Ne
3300 Lenox Rd NE, Atlanta, GA 30326, USA
Hertz Car Rental - Atlanta - Lenox Road Ne Reviews
callpricegas
★ 5★ 4★ 3★ 2★ 1The person at this location said he gave the car that I reserved away and wanted to charge me for an upgrade!!It was also inside a hotel and extremely hard to find
Sep 07, 2019 · Wassel MsehliRented a car here recently and it was a good experience. It’s a small office with only one employee so expect to wait if they are attending others. There are plenty of cars available for most needs and the one I used was in good condition. The prices they quoted me at first were insanely high (650/weeks) so make sure you look at your selection and the fine print before you sign. Returning the car was very easy and straightforward, otherwise not a bad experience.
Jan 03, 2020 · Adrl MrtzThe Hertz rental place was secluded and hard to find for a first timer. The lady was nice and prompt in getting my reservation even though I was early. The car I rented was a super nice 2019 vehicle so that was appreciated. I took one star off because it was difficult to find but the service was quick and the car was great.
Jun 16, 2019 · Alyssa KimIf I could give this location negative stars I would. The customer service at this Hertz location is horrible. I have never had a pleasant experience here. Every time and I mean every time I go to pick up a car at this location there is an issue. I’ve had the car that I prepaid for given to someone else and had to wait almost 2 hours for it to be rectified. On multiple occasions the cars have been dirty inside and out. My last rental when I pick up the car the Manager on duty tells me that they hadn’t had an opportunity to put gas in the vehicle I was picking up and asked me if I would wait while they put gas in the car. I replied ok. After being there for almost an hour I asked the manager if the person who went to put gas in the car had returned. He replied that she had just pulled up and was told by another manager that she was needed back at the location and NOT TO PUT GAS IN THE CAR!!!! Are you serious?!?!? So I sat there for an hour for nothing and was given a vehicle basically on E. I am seriously considering giving up the status I’ve earned and switching to another company to use as my primary car rental company. Any suggestions?
Jan 10, 2020 · LaRhonda MinorI reserved a car for today at 8am. When I made the reservation no one told me that the car was only going to be held for an hour so when I arrived a little later my car had been rented to someone else. Thanks so much Hertz. All you had to do was tell me the reservation was for one hour but you left that out. I made this reservation six weeks ago. Great.
Oct 20, 2017 · Aria Fiore
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