Hertz Car Rental - Aurora - S Havana Street

- 998 S Havana St, Aurora, CO 80012

Hello, Coloradoans! Whether you're navigating the bustling streets of the Denver metro area, planning a scenic road trip through our magnificent mountains, or simply need a temporary vehicle while yours is being serviced, having access to a reliable and efficient car rental service is paramount. While there are many options out there, finding a branch that combines a diverse fleet with exceptional customer service can truly make a difference in your experience. Today, we're highlighting the Hertz Car Rental location on S Havana Street in Aurora, a branch that has garnered positive attention for its dedicated team and seamless rental process.

Hertz is a globally recognized leader in the car rental industry, known for its extensive network and commitment to providing quality vehicles. The Aurora - S Havana Street branch upholds this reputation, offering a wide array of vehicles to suit various needs, from compact cars for city dwellers to SUVs ideal for Colorado's diverse terrain. This article will delve into what makes this particular Hertz location a go-to choice for many locals, covering its accessible location, the wide range of services it offers, the standout features highlighted by real customers, and how you can get in touch with their team.

The Hertz Car Rental branch we're focusing on is conveniently located at 998 S Havana St, Aurora, CO 80012, USA. This address places it centrally within the vibrant Havana Street corridor, a major commercial hub in Aurora. For residents of Aurora and surrounding communities like Denver's southeast neighborhoods, Parker, and Englewood, this location offers excellent accessibility. S Havana Street is a well-trafficked and easily navigable road, ensuring straightforward access to the rental office without the complexities often associated with airport or downtown locations.

Its position on a main artery like Havana Street means it's well-connected to various parts of the city and is often a quick drive from residential areas, businesses, and local amenities. This ease of access is a significant advantage for Colorado locals who need a rental car for everyday use, whether it's for a quick trip, an insurance replacement, or a longer-term solution. The branch's operating hours, typically Monday to Friday 8:00 AM - 5:00 PM and Saturday 9:00 AM - 12:00 PM (closed on Sunday), cater to the typical work week and weekend needs, further enhancing its accessibility for the local community.

Hertz Car Rental at 998 S Havana St offers a comprehensive range of services designed to meet diverse transportation needs for Colorado residents. Their offerings include:

• Diverse Vehicle Selection: Expect a wide variety of car types, including fuel-efficient economy and compact cars (like the Ford Focus or Chevrolet Spark), mid-size and full-size sedans (such as the Mazda 3 4-door or Nissan Rogue), and a selection of SUVs (many with AWD options essential for Colorado's weather and mountain roads), minivans, and pickup trucks. They also offer specialized vehicles, including electric vehicles, luxury cars (like the CLA250 or Porsche Panamera), and "Dream" collection vehicles.
• Short-Term and Long-Term Rentals: Flexible rental periods are available, accommodating everything from a single day's use to extended monthly rentals for temporary vehicle needs or long-term projects.
• Insurance Replacement Rentals: A common service where Hertz works with insurance companies to provide replacement vehicles for customers whose cars are in the shop due to accidents or mechanical issues.
• Optional Protection Products: Various coverage options are available, such as Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS), providing peace of mind during your rental period.
• Additional Driver Options: Policies allow for authorized additional drivers, ensuring flexibility for those sharing driving responsibilities. AAA members often receive free additional qualified drivers.
• Child Safety Seats and GPS Navigation: Available for rent to ensure the safety of young passengers and assist with navigating unfamiliar routes, especially when exploring new parts of Colorado.
• Hertz Gold Plus Rewards Program: Customers can join this loyalty program for expedited service, bypassing the counter and heading straight to their car, earning points for free rental days. AAA members can also enjoy free membership.
• Special Discounts and Offers: Hertz frequently offers promotions, including savings for travelers 50 and over, and partnerships with various organizations (like AAA, offering discounts and benefits such as free child seats and additional drivers).
• Business and Corporate Solutions: Tailored rental programs for businesses, government, and military travelers.

The customer reviews for this specific Hertz location on S Havana Street highlight several outstanding features and a consistent commitment to exceptional service:

• Outstanding Customer Service and Professionalism: The most prominent highlight is the consistently praised staff. Diego and Patrick are noted for going "above and beyond to make my rental experience seamless," with their "attention to detail and commitment to customer service" being "outstanding." Brittany Ware, the Branch Manager, is celebrated for her "kindness and bubbly personality," which "really lifted my spirits" during a difficult day for a first-time renter. This demonstrates a team that prioritizes customer well-being and satisfaction.
• Seamless and Stress-Free Process: The reviews emphasize a smooth and easy rental process, from clear explanations for first-time renters to ensuring "everything was taken care of." This efficiency and clarity significantly reduce the stress often associated with renting a car.
• Personalized and Respectful Treatment: Brittany's kind and respectful treatment, even when a customer was running late, showcases a personalized approach that values individual circumstances. This human touch is invaluable and builds strong customer loyalty.
• Well-Maintained Vehicles: While not explicitly detailed in these specific reviews, Hertz generally prides itself on offering a fleet of "new and clean" vehicles, which is a standard expectation from a reputable brand and contributes to a positive rental experience.
• Employee Excellence: The specific recognition of individuals like Diego, Patrick, and Brittany, with calls for a "raise" for the Branch Manager, speaks to the high caliber of employees at this location who are genuinely appreciated by customers. This level of employee dedication fosters a positive atmosphere for renters.
• Reliable Local Branch: The reviews imply a strong, reliable local presence where customers feel confident in the service they will receive, making it a preferred choice over other options.

For all your car rental needs or to make a reservation, here is the contact information for Hertz Car Rental - Aurora - S Havana Street:

Address: 998 S Havana St, Aurora, CO 80012, USA

Phone: (303) 695-8787

Mobile Phone: +1 303-695-8787

Their operating hours are:

• Monday - Friday: 8:00 AM - 5:00 PM
• Saturday: 9:00 AM - 12:00 PM
• Sunday: Closed

It's always recommended to call during business hours to confirm availability or make specific arrangements for your rental.

For Colorado locals, particularly those residing in Aurora and the surrounding Denver metro area, Hertz Car Rental on S Havana Street emerges as a highly suitable and reliable option for all car rental needs. What truly sets this branch apart, as vividly captured by customer testimonials, is its unwavering commitment to exceptional customer service. In Colorado, where community and quality service are highly valued, the praise for team members like Diego, Patrick, and Branch Manager Brittany Ware underscores a consistent dedication to professionalism, kindness, and making the rental process as "seamless and stress-free" as possible.

Whether you're a first-time renter like the customer whose day was brightened by Brittany's "bubbly personality" or a frequent renter who appreciates the "attention to detail" and "outstanding" support from Diego and Patrick, this Hertz location consistently delivers. Its convenient location on S Havana Street ensures easy access for locals, and the range of vehicles, from economical sedans to capable SUVs (many suitable for Colorado's varied terrain), means you'll find the right car for your adventure or necessity. Choosing Hertz at this Aurora branch means opting for a trusted brand backed by a genuinely helpful and professional team, ensuring your next Colorado journey starts off on the right foot.

Hertz Car Rental - Aurora - S Havana Street

998 S Havana St, Aurora, CO 80012, USA