Hertz Car Rental - Austin - Highway 290

- 6705 US-290 SUITE 603, Austin, TX 78735

For residents of Austin and visitors alike, a reliable car rental service is often essential for navigating the city's unique blend of urban excitement and sprawling natural beauty. Hertz Car Rental, a globally recognized brand, has a presence right here in Austin, with a convenient location on Highway 290. This article aims to provide a comprehensive look at the Hertz Car Rental - Austin - Highway 290 branch, offering insights into its services, accessibility, and what customers can expect, all from the perspective of a local Texan user.

While the convenience of a familiar brand is appealing, it's always helpful to have detailed information about a specific branch, especially when it comes to vital services like car rentals. Understanding the nuances of a location, including common vehicle types and customer experiences, can help you make an informed decision for your transportation needs in the Lone Star State.

The Hertz Car Rental - Austin - Highway 290 branch is located at 6705 US-290 SUITE 603, Austin, TX 78735, USA. This places it in the Oak Hill area of Austin, specifically along US Highway 290 West, a significant arterial road that connects Central Austin with the western suburbs and the beautiful Texas Hill Country.

The location's position on a major highway makes it quite accessible for individuals coming from various parts of Austin, particularly those in West and Southwest Austin. For residents of communities such as Oak Hill, Bee Cave, Lakeway, and Dripping Springs, this branch offers a more convenient alternative than traveling to the busier airport location. Its presence within a suite at a commercial complex (often referred to as Hertz Oak Hill Hle) suggests it's a dedicated neighborhood branch, designed to serve local residents. While US-290 can experience traffic, especially during peak hours, the direct highway access generally facilitates a smoother pick-up and drop-off process for customers.

Hertz, as a leading car rental company, typically offers a comprehensive range of services and vehicle options to cater to diverse customer needs. The Austin - Highway 290 location provides many of these standard services:

• Diverse Vehicle Fleet: Hertz maintains a broad selection of vehicles, including various car classes such as economy, compact (e.g., Ford Focus, Peugeot 2008), mid-size (e.g., Mazda 3 4-door), full-size (e.g., Chevrolet Malibu), SUVs (e.g., Nissan Rogue, Chevrolet Equinox), minivans, and specialized vehicles. They also offer Electric Vehicles (EVs) as part of their fleet, reflecting a growing trend in the industry.
• Flexible Rental Durations: Customers can book rentals for daily, weekly, or monthly periods, providing flexibility for short-term needs, weekend trips, or longer-term vehicle replacements (e.g., for insurance claims).
• Online Reservations and Mobile App: Hertz provides robust online platforms for booking, modifying, and managing reservations. Their website and mobile app allow for convenient searching of vehicles, comparing rates, and sometimes offer expedited pick-up processes for loyalty program members.
• Protection and Coverage Options: Various optional protection plans, such as Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS), are available to provide coverage against damage or accidents during the rental period.
• Optional Add-ons: For enhanced convenience, customers can rent supplementary items like GPS navigation systems (Hertz NeverLost®), child safety seats, and utilize services like PlatePass® for easy toll road navigation.
• Fueling Options: Renters typically have choices regarding fuel, including pre-paying for a full tank or having Hertz refuel the vehicle upon return (charges apply).
• One-Way Rentals: For customers planning to pick up a car at this Austin location and drop it off at another Hertz branch (within Texas or beyond), one-way rental options are generally available, though an intercity fee may apply.
• Hertz Gold Plus Rewards: A loyalty program for frequent renters, offering benefits such as expedited service, earning points for free rental days, and potential upgrades.

While individual experiences can vary, Hertz as a brand and its local branches aim to provide certain features and highlights that draw customers:

• Brand Recognition and Network: As a well-established global brand, Hertz offers a wide network of locations, which can be convenient for one-way rentals or support when traveling.
• Diverse Fleet, Including EVs: Hertz has invested in diversifying its fleet, notably with the inclusion of Electric Vehicles. This offers customers a chance to experience EV driving, though as one review indicates, understanding EV charging logistics is crucial for a smooth trip. The availability of various car types, from compact to SUVs, caters to different needs.
• Competitive Pricing (at times): While base rates can vary, Hertz often provides competitive pricing, with "good deal" prices for certain vehicle types like the Manager's Special. Promotions and discounts are frequently available.
• Membership Benefits: Programs like Hertz Gold Plus Rewards offer perks such as expedited service and loyalty points, which can be valuable for frequent renters. AAA members may also find exclusive discounts and benefits, including free additional drivers and reduced GPS fees.
• Online and Mobile Convenience: The ability to book and manage rentals online or via a mobile app provides a modern, convenient experience for customers.

However, it is important to address the customer reviews provided, which highlight significant concerns. Issues such as vehicles not matching the reserved class, cleanliness problems ("extremely dirty," "poop stains," "peanut butter smeared"), vehicles breaking down shortly after pickup, and reservation availability issues ("not available," "awful") indicate considerable challenges at this specific location. The feedback regarding EV charging times also serves as a critical note for potential EV renters. These points suggest that while the brand aims for quality, the execution at this particular branch may be inconsistent, leading to frustration and inconvenience for customers.

For inquiries, reservations, or to address any concerns regarding a rental, you can contact the Hertz Car Rental - Austin - Highway 290 location using the following details:

Address: 6705 US-290 SUITE 603, Austin, TX 78735, USA

Phone: (512) 358-7932

Mobile Phone: +1 512-358-7932

Their typical operating hours are Monday-Friday 8:00 AM - 5:30 PM and Saturday 9:00 AM - 12:00 PM, with Sundays closed. It is highly recommended to call the branch directly to confirm current hours, vehicle availability, and any specific policies, especially if you have a unique rental situation or require an EV. Given the recent reviews, confirming your reservation details and the actual vehicle available becomes even more critical before your arrival.

For residents of Austin, Texas, the Hertz Car Rental on Highway 290 is positioned as a convenient local option for their car rental needs, particularly for those in the western and southwestern parts of the city. Its location away from the airport offers easier access and potentially less overall stress for a quick pickup or drop-off, which is a significant advantage for locals needing a temporary vehicle for everyday use, a replacement due to vehicle repairs, or a car for a short local trip. The brand's diverse fleet, including the availability of EVs for those curious about electric driving, provides various choices to suit different preferences and purposes.

However, it is crucial for Texans considering this specific Hertz location to approach their rental with careful consideration, particularly in light of recent customer experiences. While the ideal of a seamless rental from a well-known brand is appealing, the reported issues with vehicle cleanliness, availability, and customer service suggest a need for heightened vigilance. For local users, this means confirming reservations meticulously, inspecting the vehicle thoroughly at pick-up, and being prepared to communicate any issues immediately. If the location can address these operational challenges, its convenient placement and the overall benefits of the Hertz network could make it a truly valuable resource for Austin locals seeking reliable and accessible car rental services for navigating our dynamic city and beautiful state.

Hertz Car Rental - Austin - Highway 290

6705 US-290 SUITE 603, Austin, TX 78735, USA