Hertz Car Rental in Beaverton, Oregon: A Local User's Guide

Hertz Car Rental - Beaverton - Southwest Farmington Road Photos

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Hertz Car Rental - Beaverton - Southwest Farmington Road Introduce

For residents and visitors in Beaverton, Oregon, reliable transportation is often essential for navigating the thriving local area, commuting, or embarking on an adventure across the Pacific Northwest. When you need a temporary vehicle, whether your own car is in the shop, you're visiting family, or simply need a different type of vehicle for a specific trip, a local car rental agency becomes a vital resource. Hertz Car Rental, particularly its Beaverton - Southwest Farmington Road location, is one of the prominent options available to Oregonians.

Hertz is a globally recognized brand in the car rental industry, known for its extensive fleet and broad network of locations. The Beaverton - Southwest Farmington Road branch aims to serve the local community directly, offering a range of vehicles and the convenience of a neighborhood pick-up point. While the brand strives for consistent service, individual experiences at any location can vary, and understanding these nuances is crucial for making an informed choice for your car rental needs in Oregon.

Location and Accessibility

The Hertz Car Rental branch in Beaverton, Oregon, is conveniently located at 13985 SW Farmington Rd, Beaverton, OR 97005, USA. This address places it in a highly accessible area within Beaverton, a bustling suburb of Portland. Southwest Farmington Road is a significant thoroughfare, providing straightforward access from various parts of Beaverton and neighboring communities such as Aloha and Hillsboro.

Its location is particularly advantageous for individuals who live or work in the western part of the Portland metropolitan area. It offers an alternative to the often busier and more distant airport rental counters, making it a practical choice for local residents. The branch is typically easily reachable by personal vehicle, and for those needing transportation to the office, it's advisable to inquire about Hertz's pick-up service, which many neighborhood locations offer. Proximity to local businesses and residential areas means less travel time to acquire your rental vehicle, a valuable convenience for busy Oregonians.

Services Offered

Hertz Car Rental, including its Beaverton - Southwest Farmington Road location, typically offers a comprehensive suite of car rental services designed to cater to a wide range of customer needs. These commonly include:

Flexible Rental Durations: Customers can rent vehicles for various periods, including daily, weekly, or monthly rentals, providing options for short errands, weekend trips, or longer-term temporary transportation.
Diverse Vehicle Fleet: Hertz generally provides access to a broad selection of vehicle classes. This typically encompasses economy and compact cars for fuel efficiency, mid-size and full-size sedans for comfort, and a variety of SUVs (small, mid-size, and full-size) and minivans for families or groups. Specific vehicle availability can vary.
Insurance Replacement Rentals: This location frequently assists customers whose personal vehicles are undergoing repairs after an accident or breakdown. They often work with insurance companies to streamline the process of securing a replacement rental.
One-Way Rentals: For added flexibility, customers usually have the option to pick up a vehicle at this Beaverton branch and return it to a different Hertz location, either within Oregon or across other states.
Optional Protection Products: Various supplemental protection plans are available for purchase, such as Loss Damage Waiver (LDW), Liability Insurance Supplement (LIS), Personal Accident Insurance (PAI), and Personal Effects Coverage (PEC), offering additional peace of mind during the rental period.
Additional Equipment: Renters can typically request accessories like GPS navigation systems and child safety seats (infant, toddler, or booster) to enhance their travel experience.
Hertz Gold Plus Rewards Program: A loyalty program that offers benefits such as faster pickups, vehicle upgrades, and opportunities to earn points towards free rental days.

Features / Highlights

The Hertz Car Rental - Beaverton - Southwest Farmington Road location, like other Hertz branches, presents several features and highlights for customers, though it's important to consider all facets of customer feedback:

Brand Reliability: As a major international car rental company, Hertz generally adheres to established procedures for vehicle maintenance, cleanliness, and customer service.
Convenient Neighborhood Location: Situated in Beaverton, this branch offers a practical and accessible option for local residents, reducing the need to travel to airport locations for car rentals.
Competitive Pricing: While prices can fluctuate, Hertz often offers competitive rates and various specials, including "Manager's Special" options, which can be cost-effective for renters with flexible vehicle preferences.
Online Booking and App: Hertz provides a robust online platform and mobile application for easy booking, modification of reservations, and access to customer support.
Gold Plus Rewards Benefits: For frequent renters, the loyalty program offers expedited service and other perks, enhancing the overall rental experience.
Vehicle Condition and Cleanliness: While one customer praised "immaculate" vehicles, another experienced a "dirty, dented Mirage" with mechanical issues. This highlights that while standards are in place, individual vehicle condition upon pickup can vary.
Customer Service Interactions: One review describes "friendly and helpful" staff and "seamless and efficient" service. However, a detailed negative review describes "Terrible Service, False Accusations, and Unjust Fees," specifically concerning a smoking charge without sufficient evidence, and issues with professionalism. This discrepancy underscores the importance of thorough vehicle inspection at pick-up and drop-off.

Contact Information

For inquiries, reservations, or assistance related to car rentals at the Hertz Car Rental - Beaverton - Southwest Farmington Road branch, you can utilize the following contact details:

Address: 13985 SW Farmington Rd, Beaverton, OR 97005, USA

Phone: (503) 626-4066

Mobile Phone: +1 503-626-4066

It is always recommended to call the branch directly to confirm vehicle availability, discuss specific rental needs, or arrange for their pick-up service, especially during peak times or if you have any particular concerns based on previous reviews.

Conclusion: Why This Place is Suitable for Locals

For Oregonians in Beaverton and the surrounding areas, the Hertz Car Rental at 13985 SW Farmington Rd offers a convenient and accessible option for their car rental needs. Its neighborhood location is a significant advantage, providing an easy alternative to airport locations for those requiring a vehicle for everyday use, temporary replacement, or local leisure travel within the state. The brand's widespread recognition and presence offer a sense of reliability and a generally diverse fleet of vehicles to choose from, catering to various preferences and budgets.

However, potential renters should approach their experience with diligence, particularly in light of varied customer feedback. While some customers have reported "top-notch" service and "immaculate" vehicles, the detailed negative review regarding false accusations and unprofessional conduct highlights areas of concern. For example, a "Non-Smoking Policy" is standard with car rental companies, but the method of enforcement and customer dispute resolution can greatly impact the experience. It is crucial for local users to thoroughly inspect the vehicle at both pick-up and drop-off, document any existing damage or odors with photos or videos, and retain all rental agreements and communications. This proactive approach can help mitigate potential issues and ensure a smoother rental process.

Despite these considerations, for many, Hertz remains a viable option due to its convenient location, range of vehicles, and the occasional positive service experiences. For those who prioritize ease of access within Beaverton and are prepared to be vigilant during the rental process, this Hertz branch can serve as a suitable local car rental partner for their diverse transportation requirements in Oregon.

Hertz Car Rental - Beaverton - Southwest Farmington Road Inside

Car Rental Agency
Cargo Van Rental

Hertz Car Rental - Beaverton - Southwest Farmington Road Details

Service options
Onsite services

Highlights
Active military discounts

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Hertz Car Rental - Beaverton - Southwest Farmington Road Location

Hertz Car Rental - Beaverton - Southwest Farmington Road

Oregon Washington County Beaverton Central Beaverton Southwest Farmington Road

13985 SW Farmington Rd, Beaverton, OR 97005, USA

Hertz Car Rental - Beaverton - Southwest Farmington Road Reviews

An average rating of ★3 from 482 user reviews.

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★ 5★ 4★ 3★ 2★ 1

Terrible Service, False Accusations, and Unjust FeesWe had a deeply frustrating experience returning a rental car to the Hertz location in Beaverton after picking it up at the Portland airport. Upon arrival, no one even asked for my name or any return details. A blonde employee took the keys and went to inspect the car. A few minutes later, she returned with another employee—who appeared to be a friend—and claimed they had to charge me a $250 smoking fee.This was completely absurd. Neither my wife nor I smoke, and we certainly did not smoke in the vehicle. In fact, my wife has asthma—she wouldn’t even be able to tolerate being in a smoke-filled car. I immediately explained this and asked to see the supposed “ashes” they claimed to find in the middle console. The employee refused to show me anything and simply repeated the claim without evidence. I checked myself and saw absolutely nothing.I even offered to be tested for smoke exposure and mentioned that the scent may have been from Peruvian food we had the day before. The car was only in our possession for three days, and the idea that we’d somehow smoked in it during that time is completely unfounded. Still, I was told I either had to pay the fee or pay to have it cleaned to “remove the smell.” I refused, as there was no smoke smell caused by us to begin with.Later, I returned with the car freshly aired out and sprayed with Febreze. This time, an older bearded employee claimed it still smelled like smoke and insisted the fee would remain. My wife reminded me that when we first got the car, it already had a faint smoke odor—which she didn’t mention earlier because we didn’t plan to use the car much, and assumed it had been cleaned to Hertz standards. Clearly, it wasn’t.It’s also important to note that I have a deviated septum, which makes it difficult for me to detect smells in the first place. To me, the car smelled completely fine. But this raises a major concern—what if someone who is alone and has similar difficulty identifying smells picks up a car that already smells like smoke? How would they defend themselves against a false accusation when Hertz provides no objective way to test or validate the claim? The system is set up so that the customer’s word means nothing. You’re guilty until proven innocent—and there’s no way to prove your innocence.Out of frustration, I took the car to the Hertz location at the Hillsboro airport. There, I explained the situation to a much more professional and reasonable staff member. She looked up my record and confirmed there was a note in the system stating the previous renter had already reported the smoke smell when they received the vehicle. She even mentioned that another customer had come in just two days earlier with the same complaint, after renting from the Portland airport. She believed it was likely a cleaning issue at the Portland location—which makes complete sense, considering the pattern of complaints.I appreciate the help I received in Hillsboro, but I strongly urge others to avoid the Beaverton Hertz. The staff there was dismissive, unprofessional, and made baseless accusations without verifying information or providing proof. Once an accusation is made, it’s your word against theirs—and they seem to operate under the assumption that the customer is guilty.I even spoke to my Uber driver after the return—he also shared that he’d had a terrible experience at this same location, involving the same three employees. That says a lot.If you value honesty and professionalism, steer clear of this Hertz. The staff lacks integrity, and you could easily find yourself being charged for something you had no part in—unless you have video evidence of every moment you had the car. Not worth the headache.I will be sure to add pictures of the supposed “ashes” in the middle console(but as you will see… there is nothing there except the regular car dust/lint/food crumbs).
May 05, 2025 · Daniel Millan
I've had the pleasure of renting from Hertz, and I must say, their service has been top-notch. From start to finish, the process was seamless and efficient. The prices were competitive, the staff were friendly and helpful, and the vehicles were immaculate. If you're in the market for a rental car, I highly recommend giving Hertz a try. Their commitment to customer satisfaction is clear, and you can trust that you'll be in good hands.Thanks again.
Apr 11, 2025 · Noh Gebrihiwet
What is the point of having Gold membership and making a reservation and putting it at a pick up time before the lunch rush when I have to wait 30 minutes to get a vehicle because they haven’t prepared one? Guy comes in with a key FOB, checks its status and discovers that one isn’t ready, runs out to grab another car and pleads the cleaning attendant to clean it. I see one envelope ready on the Gold slots, but it isn’t for me. I’m literally the only customer at 11:15am.Then to add insult to injury after traveling 3 miles the “full” fuel meter drops immediately. I go to a gas station to add 2 gallons because that’s how much I’ll need it for… it was clear the car prob could have taken 3-4 gallons. I get each car has a different fuel gauge… and I get the branch probably doesn’t have a pump… but give the customer some grace then if you know damn well it isn’t full. I even specifically asked.These are hard working people, it’s the terrible management that puts them in these situations.Probably the worst Hertz experience in my 30 year career. My business meetings got screwed because of their ineptitude. Don’t come here unless you are desperate.Some yo yo is gonna read this, respond and “apologize”. Fix your efficiency problem and stop apologizing uselessly.
Apr 09, 2025 · Patrick Wong
Really the car company was very nice. They had everything pretty much ready very easy to check in and out. Worked with me as best as they could. I’m a pain in the ass sometimes so you know thank you guys.
Feb 17, 2025 · Juliet Serenity
If you look at the previous reviews, you can clearly see that the location prioritizes Uber services over personal rentals. I am a Hertz Gold Plus member and have been exclusively renting from Hertz for last 15 years both in US and international. This location is hands down the worst place I have ever rented from. They did not have my car when I reached there on time. In fact, they told me they had no cars to rent. I had made my reservation about a month ago. No email from them about not having any cars available which could have saved me a cab ride to their location. That was not the worst part though, the person at the counter was the most rude person I have ever dealt with. All his reposnses to were head nods. The lady on the counter was better and seemed to have the ability to talk and listen. I ended up walking down the road and picking up a rental from another company that is actually operating a rental car business from their office.
Mar 21, 2025 · Omesh Tickoo