Hertz Car Rental - Boston - Boston Logan International Airport (BOS) Photos










Hertz Car Rental - Boston - Boston Logan International Airport (BOS) Introduce
For residents of Massachusetts, whether you're embarking on a crucial business trip, planning a much-anticipated vacation, or simply need a temporary vehicle upon returning to the Commonwealth, navigating car rental options at Boston Logan International Airport (BOS) is a frequent necessity. Among the leading names in the industry, Hertz Car Rental at Boston Logan International Airport (BOS) stands as a prominent and often preferred choice for many travelers. This location, situated within the airport's consolidated Rental Car Center, offers a wide array of vehicles and services designed to get you on the road and exploring Massachusetts, or beyond, with efficiency and comfort.
Hertz has long been synonymous with quality and convenience in the car rental sector, and their presence at Logan Airport reinforces this reputation. For Massachusetts locals, choosing an airport rental agency like Hertz means access to a comprehensive fleet, the flexibility of 24/7 operations, and the integration into the airport's robust transportation network. While airport car rental experiences can sometimes be challenging, as evidenced by some customer feedback regarding wait times and navigating procedures, Hertz continuously strives to provide a reliable service that meets the diverse needs of its clientele. This article will delve into the specifics of the Hertz Car Rental location at Boston Logan International Airport, detailing its accessibility, the range of services it provides, key features, and why it remains a suitable option for those in Massachusetts seeking a dependable rental car directly from the airport.
Understanding the nuances of airport car rental can significantly enhance your travel experience. With Hertz, you're tapping into a global network that aims to provide consistent service, whether you're returning home to Massachusetts or beginning a new adventure from Logan's bustling terminals.
The Hertz Car Rental counter at Boston Logan International Airport (BOS) is conveniently located at 156 Tomahawk Dr BUILDING 42 A, Boston, MA 02128, USA. This address places it squarely within the airport's consolidated Rental Car Center (RCC), a dedicated facility designed to house most major car rental companies operating out of Logan. This consolidated approach significantly streamlines the pick-up and return process for travelers, including Massachusetts residents, compared to the older system of dispersed individual rental lots.
Accessibility to the Hertz counter within the RCC is well-managed through Logan's internal transportation system. Upon arrival at any of Logan's terminals, travelers can easily locate the designated stops for the blue Massport On-Airport Shuttle buses (Routes 22, 33, or 55) on the lower level (Ground Transportation). These complimentary shuttles run frequently, typically every 5-6 minutes, providing direct service between the airport terminals and the Rental Car Center. This ensures that even if you've just disembarked from a flight, reaching the Hertz counter for your pre-booked vehicle is a straightforward process. For those returning a Hertz vehicle, simply follow the clear signage for "Rental Car Return" as you approach Logan Airport, which will guide you directly to the RCC, where dedicated Hertz return lanes are available.
The strategic placement within the RCC also means excellent road accessibility. The center is easily reachable via major roadways connecting to Logan, including Route 1A, and offers convenient connections to I-90 (Massachusetts Turnpike) and I-93, facilitating smooth travel to and from any part of Massachusetts. While navigating a large airport complex for the first time, especially at night, can be challenging as noted by some customers, the consolidated nature of the RCC ultimately aims to simplify the overall experience for frequent and infrequent travelers alike.
Services Offered:
- Extensive Vehicle Selection: Hertz at Logan offers a wide range of vehicles to suit various needs and preferences. This includes economy and compact cars for efficient city driving, mid-size and full-size sedans for comfort, SUVs for family trips or more cargo space, minivans for larger groups, and specialty vehicles like luxury cars or convertibles for a premium experience. They also offer specific collections like the "Ultimate Collection" for high-end vehicles.
- GPS Navigation Systems: Customers can rent GPS units to assist with navigation, particularly useful for those unfamiliar with Massachusetts roadways or planning extended road trips.
- Child Safety Seats: Car seats and booster seats are available for rent, ensuring compliance with Massachusetts child safety laws and providing peace of mind for families traveling with young children.
- Toll Pass Options (PlatePass/EZ-Pass): Hertz provides solutions for electronic toll collection, such as PlatePass or similar systems, which allow renters to seamlessly pass through electronic tolls (common in Massachusetts and New England) without stopping. While convenient, customers should be aware of associated fees, as highlighted in some reviews.
- Fuel Purchase Options: Customers can choose to pre-purchase a tank of fuel at the time of rental, allowing them to return the vehicle without refueling, or opt to refuel themselves before returning to avoid refueling service charges.
- Hertz Gold Plus Rewards Program: This loyalty program offers expedited service, allowing members to bypass the counter and go straight to their vehicle at many locations, significantly speeding up the pick-up process. It also accrues points for future rentals.
- One-Way Rentals: Hertz facilitates one-way rentals, enabling customers to pick up a car at Logan and drop it off at another Hertz location, either elsewhere in Massachusetts, New England, or across the country.
- 24/7 Operation: The Hertz counter at Logan Airport operates 24 hours a day, 7 days a week, accommodating all flight schedules.
Features / Highlights:
- Airport Convenience: Being directly at Logan Airport within the consolidated Rental Car Center makes Hertz an exceptionally convenient option for air travelers arriving in or departing from Massachusetts.
- Diverse Fleet Options: The extensive and varied fleet ensures that customers can find a vehicle perfectly suited to their needs, from economical choices for solo travel to spacious SUVs for family adventures across Massachusetts.
- Hertz Gold Plus Rewards Benefits: For frequent travelers, the Gold Plus Rewards program is a significant highlight, offering a streamlined rental experience, potentially saving valuable time by allowing members to bypass lines.
- Customer Service Commitment: As seen in a positive review, when unexpected travel changes occur (like a cancelled flight), Hertz aims to provide solutions quickly and efficiently, ensuring the customer's needs are met, including arrangements for tolls and fuel.
- Online Booking and Mobile App: Hertz offers robust online reservation capabilities and a mobile app, allowing customers to book, modify, or extend rentals with ease, further enhancing convenience for Massachusetts users.
- Best Price Guarantee: Hertz often promotes a best price guarantee, aiming to provide competitive rates to its customers.
Contact Information:
Address: 156 Tomahawk Dr BUILDING 42 A, Boston, MA 02128, USA
Phone: (617) 568-5200
Mobile Phone: +1 617-568-5200
For Massachusetts residents, Hertz Car Rental at Boston Logan International Airport (BOS) remains a premier choice for airport-based vehicle rentals. Despite the inherent complexities of a high-volume airport operation, as sometimes reflected in customer feedback regarding wait times or initial navigation, the overall system is designed for efficiency and convenience. Its location within the centralized Rental Car Center (RCC) at 156 Tomahawk Dr, directly accessible via dedicated airport shuttles, is a significant advantage, simplifying both pick-up and return processes.
The extensive fleet ensures that whether you need a compact car for a quick city visit, a comfortable sedan for business travel, or a spacious SUV for a family vacation exploring the scenic beauty of Massachusetts, Hertz has an option to fit your needs. Features like the Hertz Gold Plus Rewards program and various optional add-ons (GPS, child seats, toll solutions) further enhance the rental experience, providing flexibility and convenience. The customer service, as highlighted by a positive review, can be a major factor in turning a stressful travel situation into a manageable one. While it's always wise for Massachusetts residents to pre-book, be aware of toll options, and check their personal insurance coverage, Hertz at Logan Airport offers a comprehensive and generally reliable solution for your airport car rental needs, enabling you to seamlessly transition from air to road for all your Massachusetts journeys.
Hertz Car Rental - Boston - Boston Logan International Airport (BOS) Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Hertz Car Rental - Boston - Boston Logan International Airport (BOS) Location
Hertz Car Rental - Boston - Boston Logan International Airport (BOS)
156 Tomahawk Dr BUILDING 42 A, Boston, MA 02128, USA
Hertz Car Rental - Boston - Boston Logan International Airport (BOS) Reviews
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★ 5★ 4★ 3★ 2★ 1Our flight from Boston to Philadelphia was delayed 140 minutes, then cancelled as we were getting ready to board at 10:15 pm. We decided to drive home since we had obligations that needed attention for the next day. From my phone I was able to book a car that was ready for us as we left the terminal. Additionally, the customer service representative made sure we had everything we needed including the easy pass toll set up and the prepaid gas so we don't need to track down a gas station when we get to Philadelphia. The car given to us was perfect for our needs and I am comfortable renting from Hertz again.
Jul 10, 2025 · Jon IannoneIf you have a easy pass, bring it with you. They charge an astronomical price for it. Very confusing we arrived late. We couldn't find our way to get the car. My first time in Bostons airport. It was trying my patience. they had reserved one car for us, our choice And then basically looked out Into the garage and said go take that one..When I returned the car, I had a much better experience as it was daytime.O and a lot of people's insurance covers rental cars. Check your insurance company, it could save you a lot of money instead of having to pay for insurance with them
Jul 08, 2025 · Cathy ReymanRented a car as part of a bundle with our flight. We're given a Tesla which I thought was cool. The interior of the car was pretty run down, but I could ignore the peeling leather on the steering wheel for the price.About 30 minutes into our trip we noticed there was no heat (it was below freezing outside). There was a warning on the menu too that heat was out and there were faults with other sensors. Might have noticed sooner if we were more familiar with the car.We called Hertz and told them the issue. We couldn't drive this car for a week in Massachusetts' winter. They told us to drive the car back and we would get a replacement. Then they told us we needed to charge the car or we would be billed. I argued that we shouldn't have to pay for the privilege of driving a broken car in a circle, but they wouldn't budge. Not only that, they charged us extra for a subcompact because it was outside the deal with Delta AND they charged a transfer fee on top of it.That's pretty much that. Hertz didn't honor us with a working car and made us pay them to fix the issue after wasting our time. I don't enjoy feeling cheated. I'll happily pay a little more next time I rent a car just so no more of my money goes to Hertz.(We were parked for the photo)
Mar 06, 2025 · Richard CainYeah it's always kind of chaotic here. We've never had a bad experience, exactly, but if you rent with any frequency, you kind of become more familiar with the process than the staff and that makes the rental experience feel sluggish and annoying every time, which is the last thing you want after a long flight.The selection is hit or miss but we've never been stuck with a bad car, it's just so oppressively mediocre.
Jun 02, 2025 · Michael GuynnHertz at Boston Logan — a total mess.My name was on the board with a car assigned, but someone else took it. When I explained the issue, the agent loudly claimed my card was declined — completely false and deeply embarrassing.Waited in a long line, finally got a worse car, then sat another 20 mins at the gate with just one car ahead of us.This is my second awful experience with @hertz — at two different locations. As a @delta Medallion member, I expected better. Your partnership with Hertz is doing more harm than good.#TravelFail #CustomerServiceFail #DeltaMedallion #HertzRental #BostonLogan #NeverAgain #RenterBeware #DeltaAirlines #RentalCarProblemsPhoto source: Alamy
May 15, 2025 · Stori Fearing
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