Hertz Car Rental - Brooklyn Center - Brooklyn Boulevard Photos










Hertz Car Rental - Brooklyn Center - Brooklyn Boulevard Introduce
For residents of Brooklyn Center, Minnesota, and those navigating the bustling broader Twin Cities metropolitan area, dependable transportation is more than just a convenience—it's a daily necessity. Whether your personal vehicle is temporarily out of commission, you're in town for business, or planning a weekend getaway to one of Minnesota's beautiful state parks, a reliable car rental service is invaluable. Hertz Car Rental, a globally recognized name synonymous with quality and convenience, offers a key solution right here in Brooklyn Center, specifically at their 6201 Brooklyn Boulevard location.
Minnesota's climate, with its distinct seasons, and its expansive landscape, from vibrant urban centers to tranquil natural retreats, demand a vehicle that can keep up with your plans. Public transportation, while available in some areas, often doesn't offer the flexibility or reach needed for many of these journeys. Hertz aims to bridge this gap by providing a wide array of vehicles and a customer-focused approach, ensuring you have the freedom and confidence to travel wherever your Minnesota adventures take you. While experiences with any large service provider can sometimes vary, this Brooklyn Center branch strives to deliver a consistently high level of service, making your car rental process as smooth and satisfying as possible.
The Hertz Car Rental branch at 6201 Brooklyn Blvd, Brooklyn Center, MN 55429, USA, is strategically located to serve the local community effectively. Brooklyn Boulevard is a major arterial road in Brooklyn Center, making the branch highly visible and easy to access from various points within the city and surrounding areas. Its placement within a commercial area often means convenient access to other amenities, should you need to run errands before or after picking up your rental.
For local residents, this neighborhood location offers significant convenience, as it eliminates the need to travel to airport rental counters, which can be further away and often involve additional fees. Whether you're coming from home, work, or a local repair shop where your car is being serviced, reaching this Hertz branch is straightforward. The ease of access to major roads and local transit routes in the Brooklyn Center area further enhances its accessibility for those relying on public transport to reach the rental office. The branch's operating hours, typically Monday to Friday from 7:30 AM to 6:00 PM and Saturday from 9:00 AM to 1:00 PM (closed Sundays, though always verify exact hours with the branch directly as they can vary), also provide ample opportunity for pickups and returns throughout the week, accommodating various schedules.
Hertz Car Rental is globally recognized for its comprehensive range of services, designed to meet diverse transportation needs. At their Brooklyn Center location, you can expect a wide array of offerings typical of a full-service Hertz branch:
- Diverse Vehicle Fleet: Hertz typically offers an extensive selection of well-maintained vehicles. This includes fuel-efficient economy and compact cars (like the Ford Focus) ideal for city driving or short trips, comfortable mid-size and full-size sedans (such as the Chevrolet Malibu) for daily commutes, and a variety of SUVs of different sizes (e.g., Nissan Rogue, Nissan Pathfinder) perfect for family trips or navigating Minnesota's varied weather conditions. Vans (e.g., Ford Transit Passenger Van) are available for larger groups, and specialty vehicles like luxury cars (e.g., Genesis G70, Cadillac XT6), convertibles (e.g., Ford Mustang Convertible), and even electric vehicles (EVs like Kia EV6, Tesla Model 3) are often part of the fleet for those seeking an elevated driving experience. They also offer box trucks and cargo vans for moving or hauling needs.
- Flexible Rental Periods: Customers can choose from daily, weekend, weekly, and extended monthly rental options (Hertz Multi-Month), providing flexibility for both short-term and longer-duration needs.
- Insurance and Protection Options: Hertz provides various protection products, including Loss Damage Waiver (LDW), Liability Insurance Supplement (LIS), and Personal Accident Insurance (PAI), to offer renters peace of mind against unforeseen circumstances.
- Roadside Assistance: Hertz typically offers 24/7 roadside assistance, ensuring support in the event of a breakdown, flat tire, or other issues during your rental period.
- Additional Equipment: For added convenience, supplementary items such as GPS navigation systems and child safety seats (infant, child, booster) can often be rented for an extra charge.
- One-Way Rentals: For travelers needing to pick up a car in Brooklyn Center and drop it off at another Hertz location within Minnesota or across the US and Canada, one-way rentals are generally available (with some vehicle class restrictions).
- Hertz Gold Plus Rewards Program: A loyalty program that allows members to bypass the counter, earn points towards free rental days, receive vehicle upgrades, and enjoy expedited service.
The Hertz Car Rental location on Brooklyn Boulevard in Brooklyn Center has garnered attention for several key features and highlights, as reflected in customer feedback:
- Exceptional Customer Service: A standout highlight is the staff's dedication, with one reviewer specifically stating they "truly went above and beyond!" and felt "valued as customers." This indicates a strong commitment to making the rental experience positive. The manager's professionalism and positive attitude, even when dealing with "rude and demanding customers," reflect a high standard of service and resilience.
- Transparent Insurance Explanation: The staff are noted for taking the time to "clearly explain the add-on insurance options without any pressure—just honest, helpful information," which even convinced a customer of the benefits. This commitment to transparency and helpfulness in crucial decision-making is a significant advantage.
- Clean and Ready Vehicles: Customers can generally expect vehicles that are "clean and ready to go," ensuring a pleasant start to their journey. While minor issues like bugs might be brought up in return, the general expectation is a well-prepared car.
- Professionalism Under Pressure: The team's ability to remain "calm, courteous, and focused on delivering exceptional service" even when facing difficult customer interactions is a testament to their professionalism and training. This resilience helps maintain a positive environment for all renters.
- Diverse Fleet for Minnesota Needs: With popular car types like the Ford Focus for efficiency and larger SUVs, the Brooklyn Center branch can cater to various needs, whether navigating city streets, heading to a lake, or commuting in diverse Minnesota weather.
It is important to acknowledge that, as with any service business, individual experiences can vary, as suggested by one negative review regarding a checkout dispute and perceived accusations. However, the overwhelmingly positive feedback regarding staff dedication suggests a strong overall commitment to customer satisfaction.
For direct inquiries, reservations, or specific vehicle availability at the Hertz Car Rental Brooklyn Center - Brooklyn Boulevard location, you can reach them using the following details:
- Address: 6201 Brooklyn Blvd, Brooklyn Center, MN 55429, USA
- Phone: (763) 535-1622
- Mobile Phone: +1 763-535-1622
It is always advisable to call ahead or use their online reservation system to confirm vehicle availability, especially during peak seasons or for specific vehicle types. This proactive approach can help ensure a smooth pick-up experience tailored to your needs.
For residents of Brooklyn Center, Minnesota, and the broader Twin Cities area, Hertz Car Rental on Brooklyn Boulevard stands out as a highly suitable and often exemplary option for their car rental needs. Its convenient neighborhood location is a significant advantage, providing easy access without the complexities and added travel time associated with airport rental counters. This local presence is particularly beneficial for those whose personal vehicles are undergoing maintenance or who need a temporary vehicle for daily routines and local explorations.
The most compelling reason for its suitability, as overwhelmingly demonstrated by customer reviews, is the branch's commitment to exceptional customer service. The staff, including managers, are frequently praised for going "above and beyond," for their professionalism, and for taking the time to provide clear, pressure-free information, even in challenging situations. This level of dedicated and courteous service ensures that Minnesotans feel valued and supported throughout their rental experience, fostering trust and making the process genuinely pleasant. Such positive interactions can transform what might otherwise be a stressful situation into a smooth one.
Furthermore, as part of the extensive Hertz network, this location offers a diverse and well-maintained fleet, ensuring that customers can find the right vehicle for any purpose – from economical city cars to spacious SUVs capable of handling Minnesota's varied terrains and weather. The combination of a strong national brand's resources with a local team's commitment to outstanding service makes this Hertz branch a reliable and preferred choice. For Minnesotans seeking a car rental experience characterized by professionalism, convenience, and a truly customer-first approach, Hertz Car Rental in Brooklyn Center on Brooklyn Boulevard is an excellent fit.
Hertz Car Rental - Brooklyn Center - Brooklyn Boulevard Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Brooklyn Center - Brooklyn Boulevard Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental - Brooklyn Center - Brooklyn Boulevard Location
Hertz Car Rental - Brooklyn Center - Brooklyn Boulevard
6201 Brooklyn Blvd, Brooklyn Center, MN 55429, USA
Hertz Car Rental - Brooklyn Center - Brooklyn Boulevard Reviews
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★ 5★ 4★ 3★ 2★ 1The staff at this Hertz location truly went above and beyond! From the moment we walked in, we felt valued as customers. They took the time to clearly explain the add-on insurance options without any pressure—just honest, helpful information that actually convinced me of the benefits.The vehicle was clean and ready to go, and the manager stood out with their professionalism and positive attitude. Even while dealing with several rude and demanding customers (not an easy situation), the entire team remained calm, courteous, and focused on delivering exceptional service.This kind of experience is rare, especially in a tougher area. Major credit to the staff and manager for handling everything with grace and making sure we left happy and confident in our rental.
Jun 17, 2025 · Sabrena LuedkeRENTER BEWARE! I WILL NEVER RENT FROM THIS LOCATION AGAIN! Because of my job, I rent cars from ALL of the Rental Car companies almost each week, and I can assure you that I've never been treated like this at any of them. I returned the car and it took WAY too long to check out, and when I got the receipt, I questioned the bill since I returned the car a day early, and I was charged the extra day, which I thought was a fair question. Instead of answering the question, the Hertz attendant brought me out to the car, and informed me that he "could" charge me for bugs on the front of the car & bugs on the windshield for lack of cleanliness, as well as cleaning the carpets, which was not that dirty! In addition, he began to accuse me of smoking because the sand on the carpet looked like tobacco to him. I DO NOT SMOKE! As I simply questioned him about the cleaning and refuted his accusations about the tobacco, he then accused me of "cop-ing" an attitude with him. So, his intentions (I believe now) were to show me all the things he could've charged me for, but was willing to overlook, and this should justify the 1-day over charge, so we should call it even...I guess! In the end, I left frustrated, and as was he, which he then exclaimed that he is now going to charge me all the extra cleaning fees... I will not put myself in this position again with this company!
Jul 10, 2025 · Joe ChurchillI have rented several cars from this location, but this time was by far and away the worst experience. The statement of charges was full of egregiously inaccurate fees, almost as if the errors were made on purpose. I was incorrectly charged for fuel, a different drop off location fee, increased weekly and daily rates and a cleaning fee to top it all off. The associate at the store was rude and accusatory, offering no assistance to resolve any of the inaccurate charges showing up on my statement. I called customer service to reach a resolution. They were much more helpful. I will NEVER rent from this location again.
Jun 21, 2025 · Amber SeatonGreat place for a leisure rental. I’ve used it a couple times to avoid all of the airport rental fees. I had to wait at least 30 minutes from reservation time for both rentals. I’m a presidents circle level hertz customer, but didn’t have any options other than the car I reserved like I get at airports. Very friendly but quite possibly overworked customer service.I’ll definitely use them again whenever I take a long driving trip!
Jun 11, 2025 · Kelly Ungs*UPDATE* Got my money back and am filing fraud charges. Avoid this branch at all costs!Absolute garbage location! you can already tell by the Reviews that this location does shifty things to customers, regardless of what's actually happening. They tried charging me $250 cleaning fee for a couple crumbs on the floor of a car. I have returned more than a dozen cars to these Hertz Locations dirtier than this, without any problems whatsoever and never once Have they charged $250 for what would take five minutes to vacuum. This branch will retaliate against you if they feel slighted in the least bit. I took pictures of both the interior and exterior of the car and will be following up with corporate. The unprofessionalism of this branch is INSANE. AVOID IT AT ALL COSTS!
Apr 18, 2025 · grandpaminisoda
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