Hertz Car Rental - Dallas - Dallas Fort Worth International Airport (DFW) Photos










Hertz Car Rental - Dallas - Dallas Fort Worth International Airport (DFW) Introduce
For Texans, the freedom to hit the open road is an integral part of life, whether it's for a quick trip across town, a family vacation to the coast, or welcoming out-of-state guests. When flying into or out of Dallas/Fort Worth International Airport (DFW), a reliable car rental service is often the first step in any journey. Hertz Car Rental, a globally recognized name in the automotive industry, offers its services conveniently located right at DFW. This article will provide a clear and informative overview of Hertz Car Rental at DFW, helping local users understand their offerings and what to expect from their service.
Hertz Car Rental at Dallas/Fort Worth International Airport (DFW) is strategically located within the airport's centralized Rental Car Center, making it highly accessible for both arriving travelers and local residents. You can find their operations at 2424 E 38th St, Dallas, TX 75261, USA. This dedicated facility houses various rental car companies, designed to streamline the pick-up and drop-off process for all customers.
For travelers arriving at DFW, getting to the Hertz counter is straightforward. After collecting your baggage, simply follow the clear signage to the designated Rental Car Shuttle pick-up areas located on the lower level of each terminal. A free, efficient shuttle service operates 24 hours a day, typically departing every 10-15 minutes, directly transporting you to the Rental Car Center. The ride to the facility is usually quick, approximately 10 minutes, ensuring a smooth transition from your flight to your rental vehicle. For those returning their vehicles, the process is equally convenient. You can follow signs to return your car at the Rental Car Center, and then utilize the same shuttle service to get back to your respective airline terminal for your departing flight. This integrated system aims to provide a hassle-free experience for all.
Hertz Car Rental at DFW offers a comprehensive suite of services designed to cater to a wide array of transportation needs. Their goal is to provide flexible and convenient options for various types of journeys:
- Extensive Vehicle Fleet: Hertz boasts a diverse selection of vehicles, ranging from economical compact cars ideal for solo travel or city driving, to spacious sedans, SUVs suitable for families or groups, vans, and even luxury or specialty vehicles from their "Prestige" or "Adrenaline" collections. This wide range allows customers to choose a vehicle that perfectly matches their specific requirements, preferences, and budget.
- Flexible Rental Periods: Whether you need a car for a short daily rental, a weekend trip, a full week, or even a long-term rental, Hertz offers flexible durations to accommodate various travel schedules.
- Optional Equipment & Protection Plans: To enhance your rental experience, Hertz provides various optional add-ons. These commonly include GPS navigation systems to help you find your way around unfamiliar parts of Texas, child safety seats for families traveling with young children, and various insurance and protection options such as Liability Insurance Supplement (LIS), Loss Damage Waiver (LDW), Personal Accident Insurance (PAI), and Personal Effects Coverage (PEC), offering peace of mind during your rental period.
- Hertz Gold Plus Rewards Program: For frequent renters, the Gold Plus Rewards program offers benefits such as expedited pick-up and drop-off, allowing members to bypass the counter and go straight to their vehicle, as well as earning points towards free rental days.
- One-Way Rentals: For customers planning trips that conclude at a different location from their pick-up point, Hertz typically offers one-way rental options, providing convenience for broader travel itineraries.
- Specialty Rentals: Beyond standard passenger cars, Hertz may also offer specialized rentals like box trucks and cargo vans for moving needs, or even electric vehicles (EVs) for an eco-friendlier driving experience.
Hertz Car Rental at DFW offers several features and highlights that contribute to its standing as a major rental provider. While customer experiences can vary, these aspects generally define their service:
- Global Brand Recognition: As a leading global brand, Hertz is often associated with a certain standard of service and a vast network, which can be reassuring for travelers.
- Convenient DFW Airport Location: Being situated within the DFW Rental Car Center provides direct and easy access for air travelers via a dedicated shuttle service, which is a significant convenience.
- Diverse Fleet for Various Needs: The wide selection of vehicles, from economy to luxury and SUVs, is a key highlight, ensuring that customers can find a car suited for almost any occasion or group size.
- Expedited Services for Members: For Hertz Gold Plus Rewards members, the promise of bypassing counter lines and going directly to their car is a valuable time-saving feature, enhancing the efficiency of the rental process.
- 24/7 Operation at DFW: The ability to pick up or drop off a car at any time, facilitated by the 24/7 shuttle service to and from the Rental Car Center, offers significant flexibility, especially for flights arriving or departing at odd hours.
- Technological Integration: Hertz generally offers online booking, check-in, and digital solutions aimed at streamlining the rental process, though customer experiences with these systems can vary.
For direct inquiries, reservations, or assistance, you can contact Hertz Car Rental at Dallas/Fort Worth International Airport using the following information:
Address: 2424 E 38th St, Dallas, TX 75261, USA
Phone: (972) 453-4600
Mobile Phone: +1 972-453-4600
It is always recommended to call ahead or check their official website for the most current information regarding operational hours, specific vehicle availability, and any updated policies or procedures, especially in regard to billing and additional charges.
For Texans, whether you're a seasoned business traveler, embarking on a family road trip, or simply in need of temporary transportation, Hertz Car Rental at DFW offers a recognizable and accessible option. Its location at the DFW Rental Car Center, complete with a 24/7 shuttle service, is undeniably convenient for anyone flying into or out of the Dallas-Fort Worth metroplex. The extensive fleet allows for tailored vehicle selection, from compact cars for city driving to larger SUVs for longer journeys across the vast state of Texas. While some customers have reported challenges with billing discrepancies or perceived undisclosed charges, particularly concerning return times or optional services like child seats, the presence of a global brand with a broad range of vehicles and member benefits suggests a comprehensive service offering. For locals, having a major player like Hertz readily available at DFW provides a key resource for flexible mobility, supporting everything from airport commutes to adventures throughout the Lone Star State.
Hertz Car Rental - Dallas - Dallas Fort Worth International Airport (DFW) Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Hertz Car Rental - Dallas - Dallas Fort Worth International Airport (DFW) Location
Hertz Car Rental - Dallas - Dallas Fort Worth International Airport (DFW)
2424 E 38th St, Dallas, TX 75261, USA
Hertz Car Rental - Dallas - Dallas Fort Worth International Airport (DFW) Reviews
flightpresidentcountercirclecheckterminalroadside assistancefull sizeupsellmustang
★ 5★ 4★ 3★ 2★ 1I was traveling with my 12 month old baby and on top of the stress of traveling with a baby these SCAMMERS charged me for one extra hour (almost $40) saying I returned the car at 5:35pm when I returned the car at 4:46 (see picture). Also $98 for a child seat I did not have, I used my own child seat. Between other undisclosed charges (from $44 to $207!!!). I will file a complaint and fight the charges with my credit card company. SCAMMERS, SCAMMERS, SCAMMERS. AVOID!!!! My company has already stopped doing business with them under my advice. THEY DON'T CARE ABOUT SCAMMING FAMILIES!!!
Jun 18, 2025 · Jose IgnacioI dropped the car off at 11:40PM dated 06/23/25.But the next day I got a billing stating extra charge for extra day i.e today dated 06/24/25 at5:05PM,They didn't consider the drop off time.And there were no customer service agents there at the drop-off area and this is ridiculous.I have added a photo copy as proof.Never ever do business with Hertz.Please 🙏, They are literally scamming people.Why should I pay extra 64$ for nothing.I have done business other rental companies and didn't notice any issue.This is the first and last I'm doing business with Hertz.#Heartbroken
Jun 24, 2025 · Prabhath ReddyI rent cars every month—sometimes up to three times in a single month—and Hertz is quickly becoming one of the most disappointing rental companies I’ve dealt with.When I arrived at 7 a.m. to pick up my rental, there was only one employee available to assist customers, and the Gold Member board wasn’t working properly. To be fair, the employee on duty was kind, patient, and dedicated. But with only one person handling everything, it took nearly an hour just to get through five customers ahead of me.By the time I received my vehicle, I later realized I had been charged for roadside assistance—something I never requested. I likely missed the charge due to the long wait and the challenge of managing my children during the process.Trying to resolve the issue was even more frustrating. I made five attempts to reach a live person by phone, and the online chat was worse—it took 35 minutes for a representative to reply, only to tell me to call another number.After two hours, four calls, and two chat attempts, I gave up on getting a refund—and I'm probably giving up on Hertz, at least at the DFW Airport location.Customer service is simply unacceptable. Even the hold music was distorted and full of static—an oddly fitting reflection of the entire experience.
Jul 01, 2025 · Gyasi McKinzieHertz gave me a new 2025 Ford Expedition Max with only 3 miles on it. We went on a long road trip across 3 states and the car was an absolute delight for the entire family. Everyone loved it! Also, the prior online check-in and the pick-up experience at the DFW airport were much smoother than I had expected. I am highly satisfied with my car rental experience with Hertz. Thank you!
Jul 10, 2025 · Abhishek RayI had checked in online ahead of my trip, received confirmation to skip the counter and pick up my car. When arrived at 11:00PM my name was not on the board and the outside staff told me to talk to the staff at the inside counter. I waited in line and spoke to the counter staff. He pulled up my reservation and said i never checked in. I told him i did and showed him the attached screenshots. He kept saying i didnt check in correctly and i did something wrong which is why my car was not reserved for me. I let him know i did everything i was sent, but he was being argumentive and i told him it was his broken system that was at fault. He then got offended and said he would no longer complete my reservation. This was all at 11:00pm at night and he just left me there stranded and would not give me a refund. Told me to go call the 1-800 number for a refund. I had to leave and take a cab. Worse rental experience i have ever had and will not use hertz again
Mar 16, 2025 · Lance
More Car Rental Near Me

2424 E 38th St, Dallas, TX 75261, USA

DFW Airport, 2424 E 38th St, Dallas, TX 75261, USA

2424 E 38th St, Dallas, TX 75261, USA

2424 E 38th St, Dallas, TX 75261, USA

2424 E 38th St, Dallas, TX 75261, USA

3850 S 26th Ave, Dallas, TX 75261, USA

DFW, Rental Car Center, 2424 E 38th St, Dallas, TX 75261, USA

2424 E 38th St, Dallas, TX 75261, USA

2424 E 38th St, Dallas, TX 75261, USA

2424 E 38th St, Dallas, TX 75261, USA

2500 S Garage Dr, Dallas, TX 75261, USA

2424 E 38th St, Dallas, TX 75261, USA
Categories
Top Visited Sites






Top Searches
Trending Drive Smart Posts





