Hertz Car Rental - Danbury - Tooley Lane Photos






Hertz Car Rental - Danbury - Tooley Lane Introduce
When you're navigating the diverse landscapes of Connecticut, from the bustling urban centers to the serene coastal towns or picturesque countryside, having a reliable mode of transportation is key. Whether your own vehicle is in the shop, you're visiting for business, planning a weekend escape, or simply need extra space for a family trip, a dependable car rental service can make all the difference. For residents and visitors in the Danbury area of Connecticut, Hertz Car Rental at Tooley Lane stands out as a consistently praised option.
Hertz is a globally recognized name in the car rental industry, known for its extensive fleet and widespread locations. The Danbury - Tooley Lane branch brings that national standard of service right to your local community. What sets this particular location apart, as highlighted by numerous local customers, is its commitment to exceptional customer service and efficiency. They understand that in today’s fast-paced world, getting in and out quickly with the right vehicle is paramount, and they strive to deliver precisely that experience for every renter in Connecticut.
Hertz Car Rental - Danbury - Tooley Lane is conveniently situated at 1 Tooley Ln, Danbury, CT 06810, USA. This location offers excellent accessibility for individuals throughout Danbury and the surrounding regions of Western Connecticut. Tooley Lane is well-connected to major roadways, making it easy to reach whether you're coming from downtown Danbury, nearby towns like Bethel or Brookfield, or even traveling from further afield.
Danbury's position as a hub in Fairfield County, with direct access to I-84, means that picking up or dropping off a rental car here is generally less congested than navigating airport rental centers. For those attending Western Connecticut State University, this Hertz location is only just over a mile from the campus, providing a convenient option for students, faculty, or visitors. The ease of access, combined with ample parking in the vicinity, ensures a smoother rental experience from the moment you arrive.
Hertz Car Rental - Danbury - Tooley Lane offers a comprehensive range of car rental services designed to meet diverse needs:
Wide Selection of Vehicles: Customers can choose from a variety of car classes, including economy cars, compact cars, mid-size sedans (like the Chevrolet Malibu or Mazda 3), full-size sedans, and SUVs (such as the Nissan Rogue or Jeep Compass). Hertz also offers specialty vehicles like convertibles, luxury cars, electric vehicles (EVs like Tesla models), and larger vans or box trucks for specific moving or group needs.
Short-Term and Long-Term Rentals: Whether you need a car for a few hours, a day, a weekend, a week, or even an extended monthly rental, Hertz provides flexible rental periods to accommodate various schedules.
Hertz Gold Plus Rewards Program: This free loyalty program allows members to skip the counter at select locations, pick their car, and go. Members earn points on rentals towards free rental days and can achieve elite status tiers (Gold, Five Star, President's Circle) for additional perks like vehicle upgrades and faster service.
One-Way Rentals: For those traveling between locations, Hertz offers the flexibility of one-way rentals, allowing you to pick up a car in Danbury and drop it off at another Hertz location.
Insurance and Protection Options: Various protection plans are available, including Loss Damage Waiver (LDW), Personal Accident Insurance (PAI), and Personal Effects Coverage (PEC), to provide peace of mind during your rental.
Additional Services: Customers can typically add GPS navigation systems (Hertz NeverLost®), child safety seats, and additional qualified drivers to their rental agreements.
Corporate and Business Programs: Hertz provides tailored solutions for businesses, offering discounted rates and simplified booking processes for frequent corporate travelers.
What truly makes Hertz Car Rental - Danbury - Tooley Lane a preferred choice for many in Connecticut:
Outstanding Local Customer Service: Customer reviews consistently highlight the exceptional service provided by the staff, particularly mentioning individuals like Dennis and Matt, who ensure a "pleasant experience" and go "above and beyond." This personalized attention is a significant advantage for a local branch of a national company.
Efficiency and Speed: The ability to be "in/out of there in 5 minutes" even on a "busy holiday weekend" speaks volumes about the location's operational efficiency and commitment to minimizing customer wait times. This is a critical factor for busy individuals.
Diverse and Well-Maintained Fleet: While specific real-time availability varies, Hertz is known for offering a wide array of vehicle types, ensuring customers can find a car that perfectly suits their "weekend plans" or other specific needs. The general expectation is well-maintained and clean vehicles.
Customer Loyalty Recognition: The strong repeat business, with a customer renting from this location for "almost 2 years now and refuse to go anywhere else," underscores the consistent quality of service and the value they place on customer relationships.
Gold Plus Rewards Benefits: For frequent renters, the Hertz Gold Plus Rewards program offers significant advantages like counter bypass and earning points for free rental days, enhancing the overall convenience and value.
Local Understanding: While a global brand, the local staff at Tooley Lane demonstrate an understanding of the local community's needs, leading to a more tailored and positive rental experience.
For reservations, inquiries, or assistance, Hertz Car Rental - Danbury - Tooley Lane can be reached via:
Address: 1 Tooley Ln, Danbury, CT 06810, USA
Phone: (203) 743-6773
Mobile Phone: +1 203-743-6773
For residents across Connecticut, particularly those in the Danbury area, Hertz Car Rental - Danbury - Tooley Lane presents an exceptionally suitable and highly recommended option for all their car rental needs. This location perfectly blends the reliability and extensive fleet of a global brand like Hertz with the personalized, efficient, and friendly service often associated with a trusted local business.
The feedback from local customers consistently emphasizes the speed and ease of the rental process, a crucial factor for busy Connecticut locals. Whether you need a temporary vehicle while yours is serviced, a comfortable ride for a family vacation to the New England coast, or a reliable car for business travel within the state, the Tooley Lane branch excels at providing a seamless experience. The staff's commitment to going "above and beyond," as noted by repeat customers, fosters a sense of trust and reliability that makes this location stand out. For anyone in Connecticut looking for a car rental experience that prioritizes excellent customer service, a diverse selection of well-maintained vehicles, and quick, hassle-free transactions, Hertz Car Rental - Danbury - Tooley Lane is undoubtedly a top choice that understands and caters to the needs of its local community.
Hertz Car Rental - Danbury - Tooley Lane Services
Car Rental Agency
- Cargo van rental
Hertz Car Rental - Danbury - Tooley Lane Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Hertz Car Rental - Danbury - Tooley Lane Location
Hertz Car Rental - Danbury - Tooley Lane
1 Tooley Ln, Danbury, CT 06810, USA
Hertz Car Rental - Danbury - Tooley Lane Reviews
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★ 5★ 4★ 3★ 2★ 1The rental pickup experience at Danbury CT Tooley location was a pleasant experience! Great customer service provided by Dennis and Matt. I in/out of there in 5 minutes which is fantastic for a busy holiday weekend. And the vehicle they put me in is perfect for my weekend plans! Happy 4th of July!!!!
Jul 03, 2025 · Cheryl RadachowskyI’ve been renting from this location for almost 2 years now and refuse to go anywhere else. Anybody I’ve ever dealt with there goes above and beyond for me from day one to present !!!! Not sure what all the negative reviews are all about but I’ve been in the location several times and witnessed the way people act when not hearing what they want to hear and go on and leave a negative review because of it also the location provides the car and does the paperwork but in the end it’s corporate Hertz that does the billing so perhaps direct your negativity at corporate and NOT the location ….. Salute’
Jun 27, 2025 · Jerry jonesUnreliable, arrogant and unethical manager. They gave me a car that broke down which happens but how they tried to make me pay for the days it broke down is what's wrong here. Sure enough they made it look as it nothing had happened and charged me for the the days the car was broken. Not to mentioned that when I asked, the Manager made the employee and me wait for my refund. At the end of the day, I had to go through my Amex to get the refund. The poor leaderdhip runs all the eay to senior level as it is almost impossible to do it on their website.
May 03, 2025 · Fernando Luis AlvarezHertz rental on Tooley Lane in Danbury is the worst I've ever experienced! Manager Matt is the worst manager - how he got to be a manager is a mystery! I was told I'd will get my $50 refundable deposit back within 24/48hours after i returned the rental car - never received it! I've been calling them for weeks since I dropped off the car and got nothing but the run around. That entire crew at that location needs to be fired!!
Apr 21, 2025 · Maria NussasThis is the worst place for a car rental. Such terrible customer service and misrepresentation. Such a rip off..BEWARE. Thats all I can say. TOTALLY BEWARE and go somewhere else. Added extra 80.00 because I didn't want an electric car. Then added 129.00 for tolls??? WTH. Beware this place is a thief. Never got an invoice for my tolls and bills me 129.00. No one answers.
Mar 31, 2025 · Christine G
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