Hertz Car Rental - Duluth - Satellite Boulevard Photos










Hertz Car Rental - Duluth - Satellite Boulevard Introduce
For residents and businesses across Gwinnett County and the greater Northeast Atlanta area, having a reliable resource for temporary transportation is paramount. Hertz Car Rental, located at 2400 Satellite Blvd in Duluth, GA, serves as a key provider for those needing everything from a compact car for a quick weekend trip to a specialized vehicle for business logistics. Positioned conveniently on one of the region's major commercial corridors, this agency is an important local option for travelers, insurance replacement needs, and companies requiring short-term fleet augmentation.
This location is primarily known as a comprehensive Car Rental Agency, offering the breadth of Hertz's well-known fleet. This diversity ensures that whether you’re heading out of state or simply need a temporary replacement vehicle while yours is in the shop, you have choices that fit your budget and requirements. Importantly for local businesses and movers, the Duluth office also specifically offers **Cargo Van Rental**, making it a valuable resource for light commercial tasks or personal moving projects that require more utility than a standard passenger vehicle.
The commitment here is to facilitate your mobility in a busy metropolitan area. While the goal is always a seamless experience, the team is dedicated to providing the necessary vehicles and services to keep the people of Georgia moving. They are prepared to offer Onsite Services, meaning you handle the entire transaction, paperwork, and vehicle exchange right at the convenient Satellite Boulevard location. As a recognized brand in the industry, this Hertz office works to uphold the standards of service, ensuring customers can access the benefits and vehicle variety they expect from a large, established rental provider.
Finding an easily accessible rental location in the sprawling Atlanta metropolitan area is key to saving time. The Hertz Car Rental office is situated at 2400 Satellite Blvd #105, Duluth, GA 30096, USA. This placement is strategically beneficial for residents and workers throughout Duluth, Suwanee, Lawrenceville, and Johns Creek, placing the agency firmly within a major commercial hub of Gwinnett County. The proximity to Interstate 85 and other major local roads ensures a smooth transition from pickup to the open road.
In recognition of the need for inclusive services, this facility adheres to high standards of accessibility. The location features a dedicated **Wheelchair Accessible Entrance**, allowing all customers, regardless of mobility requirements, to enter the office comfortably and easily to manage their rental process. Furthermore, to accommodate all patrons from the moment they arrive, there is a **Wheelchair Accessible Parking Lot**. This commitment to physical accessibility demonstrates an effort to serve the entire Georgia community efficiently and thoughtfully, making the process of picking up or dropping off a vehicle as stress-free as possible for everyone.
The Duluth Hertz location offers a focused set of services designed to meet the essential transportation needs of local customers:
Full Car Rental Agency Services: Offering a wide selection of vehicles, from economical compact cars for budget-conscious renters to spacious sedans and SUVs for family travel or business needs within the state of Georgia.
Specialized Cargo Van Rental: Catering to local businesses, contractors, and individuals undertaking moving or large transport projects, providing utility vehicles that are often difficult to find at standard car rental desks.
Convenient Onsite Services: The entire rental transaction—including vehicle inspection, paperwork, payment, and key exchange—is handled directly at the Duluth office location for streamlined service.
Diverse Payment Methods: To ensure ease of transaction, the agency accepts a range of modern payment options, including major Credit Cards, Debit Cards, and the convenience of NFC Mobile Payments.
This Hertz location provides several features that add value and convenience for the local community:
Active Military Discounts: Acknowledging and supporting the armed forces community in Georgia, this location proudly offers special discounts for active military personnel, providing a measurable saving for those who serve.
Accessibility Focused: Ensuring that all members of the community can be served, the office provides a Wheelchair Accessible Entrance and a dedicated Wheelchair Accessible Parking Lot.
Specialized Fleet Options: Beyond the standard car classes, the inclusion of **Cargo Van Rental** is a significant highlight for customers needing to transport goods or equipment around the Gwinnett County area.
Commitment to Resolution: While issues can arise in any fast-paced service environment—such as reservations, vehicle cleanliness, or accessories for specialized vehicles like electric cars—there is documented evidence that the staff includes dedicated professionals who will assist customers and work toward resolution when a problem is escalated, which is an important safety net for renters.
For customers in Georgia looking to make a reservation, inquire about a vehicle, or confirm existing details with the Duluth Satellite Boulevard office, please use the following contact information:
Address: 2400 Satellite Blvd #105, Duluth, GA 30096, USA
Phone: (678) 417-5237
Mobile Phone (Direct Dial): +1 678-417-5237
For customers in Georgia, selecting a rental car agency hinges on a balance of reliability, price, and convenience. The Hertz location in Duluth, situated on Satellite Blvd, offers distinct advantages that make it a compelling choice for many local renters, even while acknowledging that customers expect the core tenets of their reservation—honored price, guaranteed availability, and clean vehicles—to be consistently met.
One key draw is the presence of **Active Military Discounts**. For the many military families and service members residing in and around the Atlanta metro area, this discount provides a tangible financial benefit that makes the rental experience more accessible and affordable, representing a commitment to supporting the community.
Secondly, the **Cargo Van Rental** option is a major asset. In a rapidly growing commercial area like Gwinnett County, having immediate, local access to a cargo van for small business deliveries, event transport, or last-minute household tasks can be invaluable. This specialized offering fills a specific need that many standard car rental agencies overlook.
It is important to note that customers value clear communication and fairness, especially when dealing with reserved vehicle classes. Renters in Georgia, like customers everywhere, rightfully expect that a confirmed reservation will be honored, and if a suitable car is not available, an equivalent or better class should be provided at the original agreed-upon rate, not a sudden, expensive alternative. While challenges related to vehicle availability and cleanliness—including ensuring electric vehicles come with necessary charging accessories—have been reported, these reports underscore the high standards customers hold the Hertz brand to. The positive feedback for one of the customer service representatives who was "very good" and provided assistance shows that internal efforts exist to rectify issues when they are brought to their attention.
Ultimately, choosing this location means leveraging the convenience of its prime Gwinnett County location, accessing specialized utility vehicles like cargo vans, and benefiting from targeted savings like the military discount. When encountering any unexpected issues, local users are encouraged to clearly communicate their needs and expectations, as the ultimate value lies in the facility's available features and the possibility of receiving attentive service from committed team members dedicated to finding a solution. These features, combined with full physical accessibility, ensure the Duluth Hertz remains a practical option for the diverse mobility needs of the Georgia populace.
Hertz Car Rental - Duluth - Satellite Boulevard Inside
Car Rental Agency
- Cargo van rental
Hertz Car Rental - Duluth - Satellite Boulevard Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Hertz Car Rental - Duluth - Satellite Boulevard Location
Hertz Car Rental - Duluth - Satellite Boulevard
2400 Satellite Blvd #105, Duluth, GA 30096, USA
Hertz Car Rental - Duluth - Satellite Boulevard Reviews
callmanagerpickupnumberdoorrudeprepaidemployeecompact carsmell
★ 5★ 4★ 3★ 2★ 1I got an electric car and it came without any accessories for me to actually charge it for myself. I had to go to a charging station. The card was disgustingly dirty after being told that it was clean and ready for it to go. It was hard for me to get through to customer service. The first person Ricardo was right Not helpful at all the second person. She was very good and she did. Assist me as best as she could. I don't know if I I'm going to get in touch with corporate. Because yeah, hearts is going down. The quality of service is horrible.
Jul 18, 2025 · Sheila CabaCar not available, charged full price for the alternative.I made a reservation on the Hertz app a week before I needed the car. Hertz emailed me to confirm that my reservation was ready. I drove to the Duluth office. They did not have the class of car that I reserved. They did have an available car, but it would cost 50% more than my reservation. The agent offered to call other Hertz offices to look for a suitable car, but if he found one, I would have to drive to the new location to get it.The person at the counter was not empowered to make this right. He barely acknowledged that there was any issue at all.I needed the car for a work trip, so I decided to rent the more expensive option, but I will be contacting Hertz corporate for a refund of the difference.I understand that sometimes a specific class car is not available, but Hertz should notify the renter of the change 12 hours before pickup instead of sending a "check in for your rental" email. If the specific class is not available, I fully expect a better class of car at the same price, or a lesser one at a reduced price. Rack rate when Hertz made the mistake is not good business. We wouldn't accept this practice at a hotel - "sorry, there are no more regular rooms available, but we do have the President's suite for 50% more."
Jul 19, 2025 · John SakersThis Hertz location is Looks suspicious, like a scammer. Cars you book in advance are could be unavailable, they push you into a more expensive option, and hidden charges appear after return. Management should investigate this branch.
Sep 15, 2025 · N “Nate” DEugene and the Hertz Team in Duluth GA are top notch. They are helpful, courteous, and kind (like Boy Scouts) and respectful to everyone that comes into their location. I have witnessed them being extraordinary in their effort to satisfy a customer, and not just me. Highly recommend the Duluth GA Hertz Team and Hertz.
Sep 22, 2025 · William C WhiteheadThis company and location is extremely unprofessional and they’re liars. Booked a rental for a few days via car insurance everything paid for, returned car back on a Sunday placed key in Dropbox. Fast forward my card was charged $232 for reason, I went in person to speak with management who was not in office and told that he would fix the following business day will contact me. Never happened, I reached out he was in business meeting (Cameron is manager this location) Fast forward again the following week my card was charged $850 for no reason again, I go in office Cameron said he couldn’t close my account because they couldn’t find the key to vehicle, which has nothing to do with myself. The car was recorded when picked up and when dropped off, and was not in the parking spot in front of the location. So where did the car go? He told me he was going to “research” the matter and close account by the end of day which never happened. That was on 7/15/25 and everyday since they have been trying to charge my card different amounts starting from $50, to $100, to $150, to the latest this morning $164. They have key and they’re trying to steal my money because they don’t know how to run the business properly! This place needs to be shut down expeditiously! They allow customers to reserve vehicles online knowing they don’t have any there, the wait time is hours long and the cars are dirty, as soon as customer drop off they put the next one in the car without cleaning. Please I don’t recommend this place at all.
Jul 19, 2025 · deja dennis
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