Hertz Car Rental - El Monte - Garvey Avenue Photos










Hertz Car Rental - El Monte - Garvey Avenue Introduce
For residents and visitors in California, the need for a reliable car rental can arise for a multitude of reasons, from planned road trips to unexpected vehicle repairs. In a sprawling region like Los Angeles County, having convenient access to transportation is crucial. This article aims to provide a clear and informative overview of the Hertz Car Rental location at 11606 Garvey Ave #C, El Monte, CA 91732, USA. As local users, understanding the specifics of a car rental branch, including its services, accessibility, and particularly, recent customer experiences, is vital for making informed decisions.
The El Monte area, while an integral part of the larger Los Angeles metropolitan landscape, has its own unique local dynamics. For many living and working here, a personal vehicle is a primary mode of transport. When that vehicle is unavailable, or when additional transportation is needed for family, business, or leisure, a car rental service becomes an immediate necessity. Hertz, as a globally recognized brand, often comes to mind. However, as local users, our perspective prioritizes not just the brand name, but the actual, on-the-ground experience provided by a specific branch. This overview will delve into the practical aspects of utilizing this Hertz location, incorporating insights that are particularly relevant from a Californian local's point of view.
The Hertz Car Rental branch is located at 11606 Garvey Ave #C, El Monte, CA 91732, USA. Garvey Avenue is a significant east-west arterial road in the San Gabriel Valley, making this location reasonably accessible for residents in El Monte and surrounding cities such as Baldwin Park, Rosemead, and West Covina. Its position on Garvey Avenue means it's relatively easy to reach by car, often close to local bus routes for those who might need to arrive via public transport for pickup. Being in a commercial area, it typically offers sufficient parking for personal vehicles during the rental process.
From a local California user's perspective, the accessibility of this El Monte branch on Garvey Avenue offers a degree of convenience for those within its immediate vicinity. For residents needing a quick rental due to a car breakdown or for a short-term need within the San Gabriel Valley, its location can be practical. However, for those coming from further parts of Los Angeles or other counties, it would necessitate travel through often-congested local roads to reach. Understanding its specific placement within the El Monte landscape is key to evaluating its convenience for your particular transportation needs.
Services Offered (Based on general Hertz offerings and typical neighborhood locations):
- A variety of vehicle classes including economy cars, compact cars, mid-size sedans, and full-size sedans suitable for daily commutes or city driving.
- SUVs of various sizes (e.g., compact, mid-size, full-size) for family trips, weekend getaways, or when more cargo space is needed.
- Minivans and passenger vans for larger groups or when extensive passenger capacity is required.
- Pickup trucks for utility needs, such as moving or hauling equipment.
- Options for short-term daily, weekly, and potentially longer-term rentals.
- Optional add-ons such as GPS navigation systems (like Hertz NeverLost®), child safety seats, and various protection plans (e.g., Loss Damage Waiver, Liability Insurance Supplement, Personal Accident Insurance, Personal Effects Coverage).
- Online reservation and modification services for convenience.
- Pick-up service (availability may vary and should be confirmed directly with the branch).
Features / Highlights:
- As a Hertz location, it is part of a globally recognized brand with a large fleet, offering a wide selection of vehicle types and models.
- Hertz typically maintains a modern and well-serviced fleet.
- Offers standard rental services, including various vehicle classes and rental durations.
- Customers can often utilize Hertz Gold Plus Rewards® membership benefits if applicable to this location.
Contact Information:
Address: 11606 Garvey Ave #C, El Monte, CA 91732, USA
Phone: (626) 454-1051
Mobile Phone: +1 626-454-1051
For locals in California, particularly those in the El Monte area, choosing a car rental service is a decision that weighs convenience, cost, and most importantly, reliability and customer service. While Hertz is a major brand, the specific experiences at individual branches can vary significantly. The Garvey Avenue location in El Monte has received concerning feedback regarding customer service, communication, and handling of financial and incident-related matters. These reviews, highlighting "worst service and customer service," "lack of communication from ALL workers," "very unprofessional," and issues with "way higher amount reflecting on my bank account" and deposits, suggest that potential local users should proceed with caution and perhaps consider alternative options if a smooth and stress-free rental experience is their top priority.
One customer's detailed account of being hit by a Hertz driver from the same parking lot, coupled with alleged unresponsiveness and "pushback" from the company and the manager's reported "incompetence," paints a picture of significant operational and customer relations challenges at this specific branch. For Californians, who often rely heavily on their vehicles and expect clear communication and efficient problem resolution, such reported experiences are critical to consider. While the convenient location on Garvey Avenue might initially seem appealing, the overwhelming negative sentiment regarding critical aspects of service delivery suggests that locals might find more suitable and reliable alternatives within the broader Los Angeles metropolitan area. It is always advisable for local users to read recent reviews and consider their specific needs and expectations when choosing a car rental provider.
Hertz Car Rental - El Monte - Garvey Avenue Inside
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - El Monte - Garvey Avenue Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental - El Monte - Garvey Avenue Location
Hertz Car Rental - El Monte - Garvey Avenue
11606 Garvey Ave #C, El Monte, CA 91732, USA
Hertz Car Rental - El Monte - Garvey Avenue Reviews
pricecredit cardpaynamephonepick updriverdeskattentioncostumer
★ 5★ 4★ 3★ 2★ 1Worst service and costumer service I have ever received. Lack of communication from ALL workers inside branch ,Very unprofessional . Lastly spoke to manager Chris due to a way higher amount reflecting on my bank account (almost 3 times the amount I was suppose to be charged) also the deposit of $500 dollars still had not been returned and when I asked if I can get an explanation on time frame I was told “that’s a corporate question I can give you their phone number “ I did not rent the car from corporate. I trusted the rental from El Monte hertz on Garvey. Horrible experience at this branch. I don’t recommend this location and will be going above just a review due to this experience.
Jul 15, 2025 · V MonLast year on May 12, 2023 I was leaving this parking lot when a Hertz driver driving a mini van came speeding into the parking lot, I reversed and honked my horn but it was too late and he hit my car. As you can see in the attached photos the driver had MORE THAN ENOUGH room to not hit me, and this dude did not understand what he just did or what was going on. I literally can't make this up he got out of the car and said, "Was I really going that fast?" And they let him get back in the car and drive away!? Yesterday, I got an email from my insurance saying that this pathetic rental company is giving pushback about their driver hitting my car. All the terrible reviews on here are accurate, including how incompetent the idiot manager is who doesn't have clue what he is doing or how to hire. Avoid this terrible establishment at all costs its a clown show and there are a million other options in this city.
Apr 07, 2024 · Christina DI arrived on time for the pick up appointment. Unfortunately they has 2 people handling the rental operations. The folks helping us are nice though. It took more than 1 hour to get the vehicle. I think the Hertz brand is meaningless now. It is in the same group of car rental companies that were in bankruptcy or coming out of bankruptcy or soon to be in bankruptcy. Stick with rental operations that are in large location or airport if you don’t want to spend half the morning waiting for your rental car.
Apr 23, 2022 · Jung LeeI was billed again six months after the case was closed. I've tried contacting the company by phone and email, but haven't received a response. I strongly advise avoiding this company; the negative reviews are accurate, and they have numerous hidden fees.
May 09, 2025 · kirsten lladocThe front desk told me that my credit card is not the same as the registered name because I booked a special car, so I can't rent it, but my credit card shows that the deduction has been successful.
May 04, 2025 · Fan Yang
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