Hertz Car Rental - Escondido - Metcalf Street Photos









Hertz Car Rental - Escondido - Metcalf Street Introduce
For residents and visitors in North County San Diego, finding a dependable and well-located car rental agency is key to navigating the diverse landscapes of Southern California. Whether you're a local needing a temporary replacement vehicle, a business professional requiring specialized transport, or a tourist exploring the greater San Diego area, Hertz Car Rental - Escondido - Metcalf Street stands as a local resource for your mobility needs. This established car rental agency focuses on providing a wide array of vehicle options coupled with essential on-site services.
Known for being a national brand with a local presence, this Escondido location serves as a critical access point for quality rental cars and commercial vehicles. It’s an ideal choice for Californians looking for convenience and the backing of a large, recognized rental network for local travel, weekend excursions, or essential commercial hauling.
The Escondido - Metcalf Street branch is positioned strategically to serve the community, located just off major thoroughfares, making it highly accessible for both North County residents and those traveling from out of the area.
The facility is an "Off-Airport" location (HLE, or Hertz Local Edition), meaning it primarily serves the local community for non-airport travel, such as insurance replacements, repairs, or local moves. This distinction often translates to a more focused and community-oriented level of service.
- Address: The location is easy to find at 665 Metcalf St, Escondido, CA 92025, USA. This central North County location helps minimize travel time for those in Escondido, San Marcos, Valley Center, and surrounding areas.
- Accessibility Features: Demonstrating a commitment to serving all members of the community, this facility provides essential accessibility features. Specifically, it offers a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring a more convenient experience for customers with mobility considerations.
Navigating to the Metcalf Street branch is straightforward, typically involving a short drive from major nearby roads, reflecting its design for local user convenience rather than high-volume airport traffic.
As a full-service car rental agency, the Hertz Escondido location provides more than just passenger vehicles. The range of services is tailored to meet various local and commercial demands, ensuring customers can find the right vehicle for the right job, from a family trip to a move across town.
- General Car Rental: A comprehensive fleet of vehicles, typically including everything from economy and compact cars (like a Chevrolet Spark or Ford Focus) for everyday errands or budget-conscious travel, to full-size sedans (like a Chevrolet Malibu), SUVs (such as a Nissan Rogue or Chevrolet Equinox), and minivans (like a Chrysler Pacifica) perfect for family trips across California.
- Onsite Services: The facility offers essential on-site services, streamlining the pickup and return process and providing immediate support for rental queries and agreements. This is the advantage of renting from a dedicated, local HLE branch.
- Commercial/Utility Rental: Beyond standard passenger cars, this location is noted for offering Cargo van rental. This is a significant offering for small businesses, contractors, or homeowners in North County who need extra capacity for moving goods, equipment, or conducting light commercial transport without owning a dedicated van.
- Payment Flexibility: To accommodate a wide range of customers, the location accepts both major Credit cards and Debit cards for rental qualification and payment, though specific policies may apply, especially when using a debit card.
Several key features set the Hertz Escondido - Metcalf Street location apart, offering distinct advantages to local renters, particularly those with military affiliations or membership in travel organizations.
- Active Military Discounts: A notable highlight is the provision of Active military discounts. Hertz, in general, provides special savings and benefits to military members and their families, often facilitated through partnerships with organizations like USAA. This local offering is a great value and a recognition of service for the many military families in the greater San Diego region. Terms and valid identification requirements apply, so renters should confirm eligibility when booking.
- AAA Member Benefits: Hertz is a proud partner of AAA (American Automobile Association). AAA members can often access specific benefits, which may include discounts off base rates, free use of a child/booster seat, additional qualified drivers at no extra cost, and reduced fees on GPS rentals. These benefits add significant value for everyday California drivers who rely on their AAA membership.
- Fleet Variety and Booking Options: The ability to rent a wide range of car classes, from economy to SUVs and utility vehicles, provides great flexibility. The most popular car types rented at this location often include small sedans and small SUVs, reflecting the typical travel needs of the local area.
- Focus on Local Needs: As a local edition branch, the operating hours are geared toward community convenience, often running from early morning to late afternoon on weekdays and shorter hours on Saturday. Customers are always advised to check the most current hours of operation directly with the branch to ensure a smooth pick-up or return experience.
For making a reservation, confirming vehicle availability, or inquiring about specific discount eligibility, direct contact with the branch is recommended.
- Address: 665 Metcalf St, Escondido, CA 92025, USA
- Phone: (760) 747-1612
- Mobile Phone: +1 760-747-1612
Choosing the Hertz Metcalf Street location is a decision rooted in accessing a national brand's quality and fleet variety with the convenience of a local, neighborhood branch. For California residents, particularly in the North County area, this branch offers several compelling reasons for selection.
First, the Cargo van rental option is a significant asset, filling a crucial need for commercial hauling or personal moving projects that passenger cars cannot handle. This utility offering differentiates the Metcalf Street branch as more than just a standard rental counter. Second, the concrete availability of active military discounts is an important value proposition for the service members and veterans residing in the San Diego region. By offering tangible savings, the agency provides a meaningful benefit to a large segment of the local population.
Finally, the on-site accessibility features, including the wheelchair accessible entrance and parking, reflect a dedication to customer service and inclusivity that is essential for a professional establishment. While customer experiences can sometimes vary, as suggested by online feedback, the overall framework—a professional national brand, accessible location, and dedicated vehicle offerings like cargo vans and military savings—makes the Hertz Escondido - Metcalf Street location a strong contender for your next car rental need in the heart of North County. Renters are encouraged to book in advance and confirm their specific vehicle type and pick-up details to ensure the best possible experience.
Hertz Car Rental - Escondido - Metcalf Street Exterior
Car Rental Agency
- Cargo van rental
Hertz Car Rental - Escondido - Metcalf Street Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental - Escondido - Metcalf Street Location
Hertz Car Rental - Escondido - Metcalf Street
665 Metcalf St, Escondido, CA 92025, USA
Hertz Car Rental - Escondido - Metcalf Street Reviews
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★ 5★ 4★ 3★ 2★ 1Seymour did a phenomenal job helping several other customers before he helped me. He had a difficult challenge with one customer that he handled with extreme patience and promised to help them once they figured out their payment issues. He took care of the rest of us in line promptly then quickly returned to the office to help the customer with the difficult situation.
Oct 07, 2025 · Karen WernerTerrible experience. My husband was dropped off to pick up his rental today to find out there was no car available for him and was told by the rude employee Sibo that he should have called before he came and what did he expect when he just made his reservation. Why would we be allowed to make a reservation if there were no cars available. I will be reporting this incident to AAA and if you think about going here dont and go to enterprise instead. I was able to get a reservation with them last minute and there is a car available. I wish I would have read all of the reviews before I booked. Seems like this is the norm here.What good are the apologies that come after these reviews from ownership if they continue to happen? DO BETTER!
Sep 08, 2025 · Bibi MoralesTERRIBLE!I recently had to rent a vehicle through Hertz in Escondido, arranged by AAA due to my personal vehicle being repaired following an accident. Unfortunately, my experience with this location was far from satisfactory.On the second day of the rental, a “change oil” warning appeared, indicating 0% oil life remaining. Additionally, all four tires were showing low pressure. I contacted the Hertz Escondido office and spoke to Sivo. When I explained the situation, his response was dismissive and unhelpful—he stated, “you wouldn’t be able to drive the car if there was no oil in it.” While that may be technically correct, it did not address the fact that the vehicle was clearly overdue for maintenance and potentially unsafe to drive.Upon returning the vehicle, I encountered further poor customer service. The sole female staff member present was visibly rude and impatient with multiple customers. Her demeanor suggested that assisting customers was an inconvenience, which only added to the negative experience.Overall, the lack of professionalism and inadequate vehicle maintenance at this location were disappointing. I will be choosing a different rental company in the future. I do not recommend renting from this Hertz location.
Sep 18, 2025 · Alana PallasigueThis place is absolutely the rudest to customer, on pickup they where not ready today on return the main guy was yelling at my with my nieces in the cars. All due to her not knowing where to park. This place doesn’t care one bit about customer service not to mention the banged up cars they give. Very rude to and old Hispanic grandmother with children in the car. What kind of training do these people get. 0 stars want to run and hide inside and not apologize to my mother. True “professionals”. The car was soaking wet and wet and was dirty beat and the upholstery. Document your pickup or you will get charged.
Aug 26, 2023 · I PerezWorst rental experience ever!CIVO and Kimberly are absolutely the worst to deal with. They never answer the phone, and they upcharged us just for using the radio—how ridiculous is that?! We never even signed a contract because Kimberly never sent it to us, yet they’re still trying to charge extra. On top of that, they now refuse to take phone calls. Avoid this place at all costs!Mind you CIvo is the manager but doesn’t take management ownership smh
Sep 16, 2025 · Y Beltran
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