Hertz Car Rental - Fayetteville - Promenade Parkway

- 105 Promenade Pkwy Ste C, Fayetteville, GA 30214

Introduction / Overview

For residents and visitors in the Georgia region, particularly those in the Fayetteville and surrounding Fayette County areas, the Hertz Car Rental location on Promenade Parkway stands as a known local provider for vehicular needs. Operating as a dedicated Car rental agency, this neighborhood branch aims to offer the quality and national recognition of the Hertz brand alongside the convenience of a local pickup point. This location is designed to serve the community, whether you're securing a vehicle for an insurance replacement, planning a short-term local trip, or require specialized transport for moving or business logistics.

Hertz is celebrated for its diverse fleet, which typically includes various car classes from fuel-efficient economy and small sedans to larger family-friendly SUVs, and specialized options like Cargo Van Rental. This variety is crucial for meeting the dynamic needs of local Georgia users. The convenience of this off-airport location makes the rental process simpler, avoiding the high-traffic volume and complexity often found at major terminals. However, it is important for prospective renters to understand that, like all local branches, vehicle availability can fluctuate. Customers who have booked specific vehicle types are strongly encouraged to contact the office ahead of time to confirm their reservation details and the availability of their requested car class. This proactive approach helps to mitigate the possibility of unforeseen issues, ensuring a smoother experience when you arrive for your scheduled pick-up.

This branch is noted for embracing modern payment flexibility and accessibility, accepting a variety of payment methods including major credit cards, debit cards, and even NFC mobile payments, while also providing a fully wheelchair-accessible facility. This commitment to convenience and inclusivity makes it a go-to choice for a wide spectrum of the Fayette County community.

Location and Accessibility

The Hertz Car Rental branch is situated in a convenient, non-airport location, catering specifically to the needs of the local Georgia clientele in Fayetteville and its neighboring communities. Being located directly on a major commercial street, it ensures ease of access and quick entry/exit compared to major city hubs.

The precise location is:

Address: 105 Promenade Pkwy Ste C, Fayetteville, GA 30214, USA

This 'Neighborhood Location' on Promenade Parkway is a significant advantage for those seeking vehicle hire close to home or business in the Fayette County area.

Accessibility is a notable highlight of this facility. The location is equipped to accommodate all customers, featuring a dedicated Wheelchair accessible entrance that ensures barrier-free entry into the building. Additionally, the premises include a marked Wheelchair accessible parking lot, providing reserved spaces close to the entrance for maximum convenience and safety for guests with mobility needs. This focus on physical access is a key part of the local branch's commitment to customer service for all Georgia residents.

Services Offered

Hertz Car Rental - Fayetteville - Promenade Parkway offers a comprehensive suite of services typical of a national Car rental agency, adapted for the local market.

• Diverse Vehicle Fleet: Customers can rent from a wide range of vehicles, including popular small and mid-size sedans (like the Ford Fusion or Chevrolet Malibu), SUVs, and importantly, specialized options such as Cargo Van Rental for commercial or personal moving needs.
• Flexible Payment Options: The location accepts major Credit cards, Debit cards, and supports modern payment methods including NFC mobile payments for quick transactions.
• Insurance Replacement Rentals: The agency frequently serves as a rental provider for customers whose primary vehicle is undergoing repairs, often coordinating with local body shops and insurance carriers.
• Optional Protection Plans: Renters have the choice of various optional coverages, such as the Loss Damage Waiver (LDW), Liability Insurance Supplement (LIS), and Personal Accident Insurance (PAI), to customize their protection level.
• One-Way Rentals: The branch typically facilitates one-way rentals, allowing customers to pick up a vehicle in Fayetteville and drop it off at a different authorized Hertz location, subject to availability and intercity fees.
• Pre-pay and Save Option: Customers can often benefit from reduced rates by choosing to pre-pay for their rental online, though strict cancellation and change policies, including potential fees, apply to these reservations.

Features / Highlights

Several features make this Fayetteville Hertz location stand out to local Georgia users.

• Support for Military Personnel: The location offers Active military discounts, providing valuable savings for service members and their families in the Georgia area, a gesture of appreciation for their commitment.
• Acceptance of Debit Cards for Qualification: The branch accepts Debit cards for payment to qualify for a rental, which is a major advantage for local customers who prefer not to use a credit card. Note that strict requirements apply, including making the reservation at least 24 hours in advance, a minimum age of 25, and often a credit check and a significant authorization hold (up to $500 plus estimated charges).
• NFC Mobile Payment Capability: Embracing technology, the location facilitates swift and secure transactions by accepting NFC mobile payments.
• Accessibility Focus: The provision of a Wheelchair accessible entrance and a Wheelchair accessible parking lot ensures that the services are available and convenient for all members of the community.
• Specialized Commercial Vehicles: The availability of a Cargo Van Rental option is a key feature, positioning the branch as a provider for local businesses and residents needing utility vehicles beyond standard passenger cars.

Contact Information

For booking inquiries, to check specific vehicle availability, or to discuss the requirements for debit card or military discount usage, please use the following contact details:

Address: 105 Promenade Pkwy Ste C, Fayetteville, GA 30214, USA

Phone: (770) 375-4380

Mobile Phone: +1 770-375-4380

What is Worth Choosing

Hertz Car Rental in Fayetteville, GA, on Promenade Parkway is worth choosing for Georgia users who value national brand reliability combined with neighborhood accessibility and payment flexibility. The inclusion of an Active military discount is a strong benefit for service members in the region. Furthermore, the ability to rent specialized vehicles like a Cargo Van Rental is a clear differentiator for local moving or light commercial use.

However, local users are advised to proceed with informed caution, particularly regarding vehicle availability and quality. While the potential for great experiences exists, customer feedback indicates issues with vehicle supply, where reserved cars (even with advanced, full payment) may not be ready at the scheduled time. There have been reports of being offered involuntary, un-booked vehicle upgrades (including Electric Vehicles, which may not suit all renters) with additional fees applied, a policy that some customers find unfair when the company cannot fulfill the original booking. Reports of vehicle cleanliness, including smoke odors and damaged interiors, also suggest that the quality control may occasionally be inconsistent.

To maximize the likelihood of a positive experience, Georgia renters should:

• Call ahead to the local number (770) 375-4380 before arrival to confirm that the specific vehicle class you booked is physically on the lot and ready for pick-up.
• Thoroughly inspect the vehicle’s condition and cleanliness before signing the contract, and immediately report any issues.
• Be cautious when presented with an "upgrade" that deviates significantly from your booked class (such as an electric vehicle) and verify any associated charges before signing the final agreement.

While the location offers the strong benefit of accepting debit cards and a high degree of physical accessibility, a proactive, detail-oriented approach by the renter is essential to navigate the local operational challenges highlighted by past customer experiences.

Hertz Car Rental - Fayetteville - Promenade Parkway

105 Promenade Pkwy Ste C, Fayetteville, GA 30214, USA