Hertz Car Rental - Ferndale - W 8 Mile Road

- 10500 Eight Mile W, Ferndale, MI 48220

For residents across Michigan, a car rental can be a crucial necessity, whether for a quick trip across Metro Detroit, a family vacation to the Upper Peninsula, or as a temporary solution when your personal vehicle is out of commission. Hertz Car Rental, a globally recognized name in the industry, has a presence in Ferndale, at 10500 Eight Mile W, serving the local community with a range of vehicle options. While national brands like Hertz offer extensive fleets and widespread availability, understanding the specific experiences at individual locations is key for local users.

This article aims to provide a factual and informative overview of the Hertz Car Rental branch in Ferndale, focusing on its accessibility, the types of services and vehicles offered, and what Michiganders should be aware of to ensure a smooth rental experience. It's important to approach car rentals with diligence, and by understanding the nuances of a specific location, locals can better prepare for their transportation needs.

The Hertz Car Rental branch is located at 10500 Eight Mile W, Ferndale, MI 48220, USA. This address places it directly on the busy Eight Mile Road, a major east-west thoroughfare, offering high visibility and relatively easy access for residents in Ferndale, Southfield, Oak Park, and other surrounding communities in the northern Detroit metropolitan area. Its neighborhood location provides an alternative to the often more crowded and time-consuming airport rental counters.

The Ferndale branch operates Monday through Friday from 8:00 AM to 6:00 PM and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays. These hours cater to typical weekday business and weekend morning rental needs. While they don't offer 24/7 service, the location's direct street access on Eight Mile Road makes it convenient for local pickups and returns during operating hours. It is approximately 8.4 miles from Coleman A. Young International Airport and 18.6 miles from Detroit Metropolitan Wayne County Airport (DTW), making it a plausible option for those who prefer to rent outside of the immediate airport environment and are willing to arrange separate transport to the branch.

Services Offered:

• Diverse Vehicle Fleet: Hertz typically offers a wide selection of vehicles, including economy (e.g., Chevrolet Spark), small sedans (e.g., Ford Focus), medium sedans (e.g., Mazda 3 4-door, often the most popular type at this location), SUVs (e.g., Nissan Pathfinder), and various trucks and vans. This includes options for small to medium cargo needs or larger passenger capacity.
• Flexible Rental Durations: Customers can rent cars for daily, weekly, or longer-term periods, accommodating diverse travel plans, from short local errands to extended road trips across Michigan or even into Canada.
• Online Booking and Check-in: Hertz facilitates online reservations, and some locations offer online check-in services to potentially expedite the pickup process, allowing customers to "skip the line & go straight to your car."
• Optional Protection Products: Various rental protection options are available, such as Loss Damage Waiver (LDW), Liability Insurance Supplement (LIS), Personal Accident Insurance (PAI), and Personal Effects Coverage (PEC), allowing renters to choose their level of coverage.
• Additional Driver Policy: Policies for adding additional authorized drivers are in place, with potential fees, though a spouse or domestic partner may often be added at no extra charge.
• Young Renter Program: Hertz offers rentals to drivers aged 20-24, though a young driver surcharge typically applies, broadening accessibility for a wider demographic of Michigan residents.
• Cross-Border Travel: Rentals from this location generally allow cross-border travel to Canada without an extra charge, provided drivers have a valid license and passport, a convenient feature for Michiganders near the Canadian border.
• Special Offers and Discounts: Hertz regularly provides promotions, such as savings for travelers 50 and over, or discounts for online bookings, which can help reduce rental costs.
• Fuel Options: Standard fuel policies apply, usually allowing customers to prepay for fuel, have Hertz refuel, or return the vehicle with a full tank.

Features / Highlights:

• Major National Brand: As a well-established international brand, Hertz offers a wide network and generally consistent processes, providing some level of familiarity and support for renters.
• Diverse Fleet Options: The availability of a wide range of vehicles, from economical sedans (like the Mazda 3) to SUVs and various vans and trucks, caters to a broad spectrum of Michigan residents' needs, whether for personal use, family travel, or light commercial purposes.
• Convenient Neighborhood Location: Situated on Eight Mile Road, the Ferndale branch provides a more accessible and potentially less stressful pickup and return experience for locals compared to airport-based counters.
• Competitive Pricing Potential: While average daily prices can vary, Hertz often has "good deals" available, particularly when booking in advance or during off-peak seasons, with rates sometimes as low as $41/day.
• Flexible Rental Policies: Policies like the 29-minute grace period for returns and the allowance for cross-border travel to Canada offer practical flexibility for renters.
• Accessibility for Younger Renters: The provision for drivers aged 20-24 ensures that a wider demographic in Michigan can access rental services.
• Customer Support Channels: Hertz provides various avenues for customer support, including phone lines and an online contact form, though response times can vary.
• Mixed Customer Experiences: It is important for locals to be aware that while Hertz aims for quality, customer reviews for this specific location (and sometimes the brand generally) can be highly mixed. Issues cited include concerns about vehicle condition (e.g., damage, cleanliness, odors) and discrepancies in billing or reservation details.

Contact Information:

Address: 10500 Eight Mile W, Ferndale, MI 48220, USA

Phone: (248) 584-3327

Mobile Phone: +1 248-584-3327

For Michigan locals, particularly those in the Ferndale area and surrounding communities, Hertz Car Rental on West 8 Mile Road offers a conveniently located option for their vehicle rental needs. The branch provides a diverse fleet, ranging from small sedans suitable for city commutes to larger SUVs and vans for family trips or specific cargo requirements, catering to the varied lifestyle of Michiganders. Its neighborhood setting can offer a more straightforward and less overwhelming experience compared to the busy airport locations.

However, it is crucial for locals to approach renting from this location with diligence. While Hertz is a major brand, some customer experiences at this specific branch have highlighted concerns regarding vehicle condition (cleanliness, pre-existing damage, odors) and potential communication issues regarding billing. To ensure a smooth rental experience, it is highly recommended that renters meticulously inspect the vehicle at pick-up, document any existing damage with timestamped photos, verify fuel levels and mileage, and carefully review all rental agreements and charges before signing. By being proactive and attentive to details, Michigan residents can still leverage Hertz's broad offerings and convenient location for their transportation needs, whether for a quick local trip or a longer journey across the beautiful state.

Hertz Car Rental - Ferndale - W 8 Mile Road

10500 Eight Mile W, Ferndale, MI 48220, USA