Hertz Car Rental - Fort Worth - Camp Bowie West Photos










Hertz Car Rental - Fort Worth - Camp Bowie West Introduce
Howdy, Fort Worth residents! When the need for a reliable set of wheels arises in our sprawling Texan landscape, having a convenient and well-known car rental option can make all the difference. For those in West Fort Worth and surrounding areas, Hertz Car Rental at 8442 Camp Bowie West Blvd offers a local point of access for temporary transportation. Whether you’re an Uber driver seeking a suitable vehicle, dealing with unexpected car repairs, or simply need a ride for a special occasion, understanding your local rental options is key.
Hertz is a globally recognized brand in the car rental industry, striving to provide a wide range of vehicles to meet diverse customer needs. This article aims to give you an insightful and factual overview of the Hertz Car Rental location on Camp Bowie West. We’ll cover its accessibility, the types of services you can expect, and highlight aspects based on real customer feedback, offering a balanced perspective for Texans considering this location for their next rental.
Hertz Car Rental has a long-standing reputation for offering a variety of vehicles, from compact cars ideal for city commutes to larger SUVs and trucks for more extensive needs. The Fort Worth - Camp Bowie West branch is positioned to serve the community, aiming to provide convenient access to their fleet. They cater to a broad spectrum of customers, including those who need a car for a few hours, several days, or even for longer-term arrangements like rideshare programs.
The demand for rental cars in a city like Fort Worth is constant, driven by everything from business travel and local tourism to essential daily needs when personal vehicles are unavailable. This Hertz location endeavors to be a go-to solution for such demands, offering the backing of a large national brand with local service. However, like any busy service center, understanding their operational nuances can help set realistic expectations for your rental experience.
The Hertz Car Rental branch is located at 8442 Camp Bowie W Blvd, Fort Worth, TX 76116, USA. This address places it along the prominent Camp Bowie West Boulevard, a major artery that runs through West Fort Worth. For residents in neighborhoods like Ridglea, Western Hills, and surrounding areas, this location offers significant convenience, minimizing travel time to pick up or return a vehicle.
Camp Bowie West Blvd is a well-trafficked road, providing straightforward access for those driving in from various directions. While specific public transportation routes directly to the location are not detailed, the visibility and ease of access from major roads make it a practical choice for most Texans with transportation to reach the branch. Its position in a commercial area ensures it’s relatively easy to spot and navigate to, whether you're coming from home, work, or another local point of interest.
Standard Car Rentals: Hertz typically offers a wide selection of vehicles, including economy cars (like a Ford Focus), compact, mid-size (such as a Chevrolet Malibu), and full-size sedans for various daily driving needs.
SUV Rentals: A range of SUVs are generally available, including smaller models (like a Nissan Rogue or Ford Escape, as mentioned in a review) and larger options to accommodate families or more luggage.
Truck and Van Rentals: While specific inventory can vary, Hertz as a national brand often provides pickup trucks (like a Dodge Ram 1500, a popular type at this location historically) and vans (e.g., Ford Transit) for larger hauling or group transport needs.
EV Rentals: Hertz is expanding its electric vehicle (EV) fleet, with options like Tesla Model 3s available at some locations, though availability and charge levels should be confirmed upon arrival.
Uber Rentals: This location can cater to rideshare drivers looking to rent a vehicle for Uber services, offering specific vehicle categories eligible for such platforms.
Insurance Replacement Rentals: Hertz works with insurance companies to facilitate rentals for customers whose personal vehicles are out of commission due to accidents or repairs.
Hertz Gold Plus Rewards: This loyalty program provides benefits like expedited service, allowing members to bypass the counter, and earning points towards future rentals.
One-Way Rentals: For travelers with varying pick-up and drop-off needs, Hertz typically allows one-way rentals between its locations.
Online Reservation and Check-in: Customers can book and manage their reservations online, and utilize online check-in to potentially save time at the counter.
Dedicated Staff Members: Positive customer experiences often highlight the efforts of individual employees, such as "Gracie," who are described as "amazing and very helpful" in navigating vehicle selection and addressing customer needs, even under challenging circumstances.
Variety of Vehicle Types: The branch aims to offer a range of vehicles, including those suitable for rideshare services, suggesting a diverse fleet that caters to specific customer demands.
Local Accessibility: Its location on Camp Bowie West Blvd makes it a convenient option for residents in West Fort Worth, offering easy access from surrounding neighborhoods.
However, it's also important for potential customers to be aware of some challenges noted in customer feedback:
Vehicle Condition and Cleanliness: Some customers have reported receiving vehicles that were "dirty," had "stains," or required personal cleaning/repairs (like balancing tires) before being suitable for use. This suggests potential inconsistencies in vehicle preparation and quality control.
Operational Challenges and Morale: Reviews indicate possible "poor management" and a need for a "boost in morale" among staff. This can translate into extended wait times (over an hour for a confirmed reservation), perceived "rude and snippy" staff attitudes, and issues with vehicle readiness.
Pre-existing Damage Documentation: Customers have expressed concerns about the process of documenting pre-existing damage, with reports of "QC machines" being broken or staff advising not to worry, potentially putting customers at risk for future disputes. It is strongly advised for customers to take their own comprehensive photos of the vehicle's condition, mileage, and fuel level before leaving the lot.
Communication Issues: Difficulty in receiving timely communication regarding rental readiness or payment requirements has been noted, leading to frustrating and avoidable situations for customers.
Payment Method Clarity: Confusion or conflicting information regarding accepted payment methods for deposits (e.g., credit card vs. debit card) can lead to unexpected delays and stress, especially when customers are on a tight schedule.
Address: 8442 Camp Bowie W Blvd, Fort Worth, TX 76116, USA
Phone: (817) 377-3003
Mobile Phone: +1 817-377-3003
For Texans in Fort Worth, especially those residing in the western parts of the city, Hertz Car Rental on Camp Bowie West Blvd offers a locally accessible option for their car rental needs. Its location along a major thoroughfare provides convenience for pickups and returns, which is a significant factor when time is of the essence. The availability of vehicles for specific purposes, such as rideshare programs, also caters to a unique segment of the local community's transportation requirements.
While customer experiences at this specific location can be mixed, it's important to recognize the efforts of dedicated staff members who strive to provide helpful and accommodating service, even amidst reported operational challenges. A positive interaction, as described by some customers, can make the rental process much smoother and more pleasant.
For locals considering this Hertz branch, being prepared and proactive is key. Taking your own thorough documentation of the vehicle's condition, mileage, and fuel level before driving off is highly recommended to protect yourself from potential disputes. Confirming all rental details, including payment requirements, in advance can also help avoid unexpected issues.
In essence, Hertz Car Rental on Camp Bowie West can serve as a functional option for Fort Worth residents needing a rental car. It offers the fundamental service of providing temporary transportation with the backing of a large brand. For those who prioritize a convenient location in West Fort Worth and are willing to take a few extra steps to ensure a clear and satisfactory rental process, this branch can meet their immediate vehicle needs.
Hertz Car Rental - Fort Worth - Camp Bowie West Inside
Car Rental Agency
- Cargo van rental
Hertz Car Rental - Fort Worth - Camp Bowie West Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
Payments
- Debit cards
- Credit cards
Hertz Car Rental - Fort Worth - Camp Bowie West Location
Hertz Car Rental - Fort Worth - Camp Bowie West
8442 Camp Bowie W Blvd, Fort Worth, TX 76116, USA
Hertz Car Rental - Fort Worth - Camp Bowie West Reviews
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★ 5★ 4★ 3★ 2★ 1First and foremost, The representative Gracie was amazing and very helpful. The location is poorly managed and needs a boost in morale.Picked up a car to rent for Uber. Originally went in for an EV, but they didn't have a key for one and the other was at 7%. I would of rolled the dice with the 7%, but the stains in the back seat deterred me from that.Gracie was awesome finding me a comfort eligible car. A 2021 Ford escape. Not only was it dirty, but yet cleaner than all the other vehicles she showed me, but it had a damaged door catch. It did have some normal wear and tear marks all over, but not terrible. I proceeded inside and had her view the damage and such and asked about stating damage before taking it, but she advised me that her "QC" machine was broke. She also advised me not to worry about it because I was bringing it back to her.Finally I left to head home to clean the vehicle and on the highway, it was shaking badly. So I slow boated to my town and had a local guy balance the tires for me. I'm out $40 on top of the $317 a week. At least I can work while my cars getting repaired.
Nov 29, 2023 · Ned EncelewskiThis is the second time renting from a Hertz, NEVER AGAIN!! Bad experience both times! The staff is RUDE and snippy. DO NOT USE CAMP BOWIE LOCATION! The guy told us he would have the rental ready in 15 minutes. OVER an hour later it was “ready” just to receive this mess! The trunk was wet and WE had to use our shop vac to get it as dry as possible. Now we got the rental after 4:00 but the guy at the desk processed the payment and paperwork well before 3:30. He implied he tried to text and call me to notify that our rental requires a credit card for payment and deposit. Even though I called another location who said we can use a credit card for a $200 deposit or debit for a $500 deposit. After saying that he said with attitude “do you have a credit card” not saying anything about the debit card deposit. All while we are in the process of trying to get to a funeral and have to deal with such an avoidable situation. I wouldn’t even give this location a star but they don’t offer negative stars.oh and they even offer vans with shoe prints on the hood.*being sarcastic * also had to get gas when we left.
Feb 21, 2023 · CarrieRented from Camp Bowie twice for business in the last few weeks. . The first time I arrived 20 minutes early from my rental time and they would not let me have my rental. I waited and was given a car that had been sitting in the parking lot. The car was dirty inside and out. The second rental was this past Monday. I had reserved a truck for noon. I arrived at noon and was told they have the truck but the oil is being changed and it would be there in 15 minutes. An hour later the truck arrived. It had not been cleaned inside or out, there was metal in the bed of the truck (which we had to unload before our trip), sticky stuff on the center console and in the cup holders, the seats and cloth were filthy. The car was not full of gas and not noted to me by the representative. There was a dent and scratches on the front driver bumper on the corner that looked like the last renter had been hit or hit something. The truck looked as if it were someone’s personal vehicle. We have been renting from Hertz for over 15 years and Presidents Circle, so I have rented many cars from many stores with never this kind of treatment or issues. The employees are kind but make excuses. This office needs some serious attention and immediate training. Unfortunately this is one of the only hertz rental stores near me or I would switch. A complaint was made a few weeks ago but no call or reply from headquarters.
Aug 14, 2024 · Sharon Reinhardin my opinion is Roshae of the Camp Bowie branch in Fort Worth. She always goes above and beyond for anyone I see her assist not just me. Roshae is committed to self excellence, and hertz gets to reap the benefits of her energy. I appreciate the experience that Roshae, and Rodney offer. Without them hertz needs help. They are the only reasons for these stars. I understand things happen, it’s easier to deal with when you are assisted by people who actually care. I don’t recommend all hertz dealers. I do recommend any company Roshae, and Rodney from hertz billing department.I wasn’t informed that my contract was coming to an end after 6 months. I was bounced around from department to department. Until I was finally assisted by Rodney in customer service. Rodney took the time to listen to me, even though my breakdown of my issue was difficult to articulate. He used patience and job experience to ensure I was happy with the service. He was very informative, and represented a great customer service experience. Rodney is the man, he goes above and beyond because it’s the right thing to do. I appreciate Rodney for his service, hertz was about to lose my business. I have paid upwards of 9k over the course of my rental. If it wasn’t for Rodney I would have taken my valued business elsewhere.Thank you Roshae and Rodney, you both inspire people like me to continue doing it for the right reasons. ✨🙏🏿✨
Jun 30, 2025 · LeonStill a one star operation. Went to swap out a vehicle that had ongoing sensor issues. Was placed in a car that had just been picked up from getting an oil change. Completely filthy like my first rental. Still has the last drivers belongings… tons of air fresheners. It smells, like feces. I noticed that the tire had a screw in it. Hertz sent ME to get the tire changed. Pep Boys did not have a tire for this vehicle and are having to order it. I’m being told to bring the vehicle back once the tire has arrived this weekend.The conditions of the vehicle at pick up directly impact an Uber drivers experience. I took back a cleaned vehicle. The one I was placed in needs a deep cleaning, that I am now tasked with. The time and money that a driver has to spend to bring the vehicles to drive ready. should be reimbursed by Hertz.Hours later, this car has stalled out while I’m driving. Literally shut off at a red light. Having to wait for a tow to take me to DFW for a replacement vehicle that I can not Uber in. I have to wait until Monday for this location to open. Officially three days of no income due to this location.
Oct 20, 2023 · The Myles Family
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