Hertz Car Rental Gaithersburg: Your Go-To for Exploring Maryland

Hertz Car Rental - Gaithersburg Doubletree Hle Photos

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Hertz Car Rental - Gaithersburg Doubletree Hle Introduce

Welcome, Maryland residents! When you need reliable transportation to navigate our beautiful state, from the bustling streets of Gaithersburg to the scenic routes beyond, finding a dependable car rental service is key. This article focuses on Hertz Car Rental - Gaithersburg Doubletree Hle, a local option designed to help you get around with ease. Whether you're planning a weekend getaway, need a temporary vehicle for business, or simply require a car while yours is in the shop, understanding your local rental options is invaluable.

Hertz Car Rental - Gaithersburg Doubletree Hle is conveniently situated at 620 Perry Pkwy, Gaithersburg, MD 20877, USA. This location offers straightforward access for residents within Gaithersburg and the surrounding Montgomery County area. Its position on Perry Parkway makes it relatively easy to reach from major local roads, providing a practical pick-up and drop-off point for your rental needs. Proximity to the Doubletree hotel might also offer an added convenience for those staying nearby or utilizing other services in the immediate vicinity.

When it comes to services, car rental agencies typically aim to provide a comprehensive experience. While specific details on this exact Hertz location's offerings might vary, here's what you can generally expect from a reputable car rental service like Hertz:

A diverse fleet of vehicles to choose from, often including economy cars, sedans, SUVs, minivans, and sometimes specialty vehicles, allowing you to select a car that perfectly matches your travel requirements and group size.
Flexible rental periods, accommodating daily, weekly, or even monthly rentals, depending on your needs.
Optional add-ons for enhanced convenience and safety, which may include GPS navigation systems, child safety seats, and roadside assistance programs.
Various insurance coverage options to provide peace of mind during your rental period, protecting against unforeseen circumstances.
Online reservation systems for convenient booking from your home, allowing you to secure your vehicle in advance and streamline the pick-up process.

While the general features of a Hertz location are designed for customer convenience, understanding specific highlights can help you make an informed decision. Here are some typical features and highlights to consider when looking at a car rental service like Hertz:

Global brand recognition and a widespread network, meaning you can often expect a certain standard of service and vehicle quality that comes with a well-established company.
Potential for loyalty programs for frequent renters, offering benefits such as expedited service, upgrades, or discounted rates over time.
A commitment to vehicle maintenance, aiming to ensure that cars are regularly serviced and in good working order for your safety and comfort.
Accessibility for various travel needs, whether it's for personal use, business trips, or family vacations.

For direct communication with Hertz Car Rental - Gaithersburg Doubletree Hle, you can use the following contact information:

Address: 620 Perry Pkwy, Gaithersburg, MD 20877, USA

Phone: (301) 963-6275

Mobile Phone: +1 301-963-6275

For Maryland locals, choosing a car rental service like Hertz Car Rental - Gaithersburg Doubletree Hle offers a practical solution for a variety of transportation needs. Having a reliable local option means you don't have to venture far to secure a vehicle, saving you time and hassle. Whether your own car is in the shop, you have out-of-town guests visiting, or you're planning a road trip to explore more of what Maryland and neighboring states have to offer, a conveniently located car rental service is a valuable asset. While some customer experiences highlight areas for improvement, particularly regarding customer service and specific policies, the general availability and brand recognition of Hertz can still make it a consideration for many. It's always advisable to confirm specific policies, such as payment methods and reservation requirements, directly with the branch to ensure a smooth rental process. Ultimately, having a local car rental option like this contributes to the ease of mobility for residents within the Gaithersburg area and beyond, empowering you to explore all the corners of our wonderful state at your own pace.

Hertz Car Rental - Gaithersburg Doubletree Hle Services

Car Rental Agency
Cargo Van Rental

Hertz Car Rental - Gaithersburg Doubletree Hle Details

Service options
Onsite services

Highlights
Active military discounts

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Payments
Credit cards
Debit cards
NFC mobile payments

Hertz Car Rental - Gaithersburg Doubletree Hle Location

Hertz Car Rental - Gaithersburg Doubletree Hle

Maryland Montgomery County Gaithersburg Perry Parkway

620 Perry Pkwy, Gaithersburg, MD 20877, USA

Hertz Car Rental - Gaithersburg Doubletree Hle Reviews

An average rating of ★3.2 from 132 user reviews.

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★ 5★ 4★ 3★ 2★ 1

It is very odd that in my first experience here, there was a line of frustrated people. That should have told me what I needed to know because it is almost like the employees didn't mind turning people away.My job requires me to use rentals frequently. About two weeks ago I got a rental from Hertz in Boston MA Airport where the staff was spectacular (s/o Bobby and Liza). A week after, at this location, I did a reservation online at 8am (same as before) and when I tried to pick up the rental, they said if I didn't pick it up in 1 hour from the request, it would automatically be canceled. After that annoyance, I provided my credit card that they ALSO tried to deny because my license had my updated last name but my credit card hand my maiden name, after recently being married. Their explanation to both issues was "it's written in fine print". When I asked them to show me, the manager Bryan says "he had to Google it".At the end, it took me nearly cursing out two employee for a 1 day rental. Smh.
Feb 17, 2025 · Eboni Johnson
We have been hertz members for years, but this hertz location has the worst Customer service ever. I had the booking under my name but didn’t have the card I used to book and the lady here did not let me use my husbands card, hertz has definitely allowed me to do that before. I told her I live 10 minutes away and I can go get my card if she could wait a little bit but she said we close at 5 pm and she’s not going to wait around. She had the manager Brian on the line and he also had very poor customer service.Also they don’t have Apple pay here which is insane because it’s 2024I also tried calling them saying we will be late coming to get the car and no one picked up and when I mentioned it to her she said yeah we are busy. Not sure how she got this job and same with Brian. And the car had no gas when we got it!! ZERO MILES.
Dec 19, 2024 · Sameea Mahmud
Laura has really good customer service. Thanks for being respectful and showing sympathy. Even though they couldn’t get me in the vehicle I wanted… it’s a decent substitute.
Nov 27, 2024 · P S
Subject: Review of Today's Rental Experience with Hertz Representative, Mr. Brian, Location ManagerHaving been a loyal Hertz customer for the past decade, I've generally enjoyed positive experiences, approximately 95% of the time. However, today's encounter was anything but satisfactory.Despite making a reservation and fully paying for a 7-seat minivan, upon arriving late for pickup, I informed the site of my delay and requested to retain the vehicle. Regrettably, Mr. Brian, the manager, exhibited extreme rudeness. Upon arrival, he falsely claimed to have allocated my reserved vehicle to another customer, despite it being present in the parking lot.I do not recommend this site and Mr. Brian.Such conduct not only tarnishes Hertz's reputation but also inconveniences customers and hinders business operations. It's imperative for Hertz to address such issues promptly by providing comprehensive training to its employees, fostering a more professional environment devoid of ego.Disappointed by this experience, I swiftly secured the same vehicle at a better rate through Budget. Moving forward, I'll certainly reconsider conducting business with Hertz.Thank you,
Mar 22, 2024 · Terra Nova
Update:After finally reaching the manager i was able to confirm they had another car waiting only thing was I had to be there before 5 as their system auto shut down right at 5 and they can’t do anything about it. I did make it in time however I think the company should look into changing this feature as I had to drive almost 2 hours to get to this location.All worked out in the end minus the day I had to take off work to get this resolved.Ridiculous customer service worst experience ever. No one ever answers the phone. Was told another location was going to swap out the rental more lies. Won’t ever rent from them privately.There is no way to reply to the response I called your numbers and they simply instruct me to call back and press 5 which is actually incorrect.I have been on hold now for 21 minutes waiting for the manager to come to the phone person who answered the phone said he was right there.If I could give no stats I would give none. This is the worst rental experience I’ve had.
Jun 18, 2024 · Heather Griffith