Hertz Car Rental - Greenwood - South State Road 135

- 695 S State Rd 135, Greenwood, IN 46142

For residents and visitors in Indiana, particularly those in the rapidly growing Greenwood area, having access to convenient and reliable transportation is essential. Whether it's for daily commutes, weekend getaways to explore our state's charming destinations, or a temporary replacement while your personal vehicle is serviced, a dependable car rental service plays a crucial role. In Greenwood, Hertz Car Rental, specifically their branch at 695 S State Rd 135, is one of the available options for locals seeking a set of wheels. This article aims to provide a clear and factual overview of what to expect from this location, drawing on publicly available information and customer feedback.

Hertz is a globally recognized brand in the car rental industry, known for its extensive fleet and wide range of services designed to meet diverse travel needs. The Greenwood - South State Road 135 branch operates as part of this larger network, aiming to provide vehicles for various rental durations. While larger companies often strive for consistent service, individual branch experiences can vary. Understanding these nuances, as highlighted by local customer reviews, is key for Hoosiers considering this location. The goal is always to provide a smooth rental process, but being aware of potential challenges and how they might be addressed is part of making an informed decision.

Location and Accessibility

The Hertz Car Rental branch is located at 695 S State Rd 135, Greenwood, IN 46142, USA. This places it in a well-established commercial corridor on the south side of Greenwood, offering good accessibility for residents of Greenwood and surrounding southern Indianapolis communities. South State Road 135 is a major north-south road in the area, providing straightforward access from various neighborhoods and connecting easily to larger thoroughfares like Fry Road and US-31.

The accessibility of this location is generally good for local users. Its position within a commercial area often means convenient parking for customers picking up their rental. For those residing in Greenwood, Bargersville, or even parts of southern Indianapolis, this branch offers a more localized alternative to traveling to the Indianapolis International Airport for a rental. While detailed public transit routes specific to this exact address might require checking local IndyGo schedules, the primary advantage is its excellent road access, making it a practical choice for those with existing transportation or planning to get a ride to the location. Its operating hours (Monday-Friday 8 AM - 5 PM, closed weekends) should also be considered when planning pickups and returns.

Services Offered

• Diverse Vehicle Fleet: Hertz typically offers a wide selection of vehicles to cater to various needs. This commonly includes economy cars like the Chevrolet Spark and Ford Focus (often listed as popular types for this location), compact and mid-size sedans, SUVs for more space and versatility, minivans, and sometimes specialty or luxury vehicles. Their fleet aims to be modern and well-maintained.

• Flexible Rental Periods: Customers can book vehicles for varying durations, including daily, weekend, weekly, and monthly rentals, providing flexibility for different travel plans, business requirements, or temporary vehicle replacements.

• Optional Protection Products: Hertz provides various optional protection plans, such as Loss Damage Waiver (LDW) to limit financial responsibility for damage to the rental car, Personal Accident Insurance (PAI), and Personal Effects Coverage (PEC). Renters should always assess their existing personal auto insurance and credit card benefits to avoid unnecessary duplication of coverage.

• Additional Services/Add-ons: Common add-ons include GPS navigation systems, child safety seats (which may be free for AAA members), and options for additional drivers (sometimes free for AAA members). These can enhance the convenience and safety of the rental experience.

• Hertz Gold Plus Rewards: For frequent renters, Hertz offers loyalty programs like Hertz Gold Plus Rewards, which can provide benefits such as faster reservations, quicker pick-ups, and the ability to skip the counter at select locations, and even free rental days for members.

• Fuel Policy: Hertz generally operates on a "Full to Full" fuel policy, meaning customers receive the car with a full tank and are expected to return it full to avoid refueling charges, though prepaid fuel options might also be available.

Features / Highlights

• Wide Vehicle Selection: The availability of popular car types like the Ford Focus, along with other sedan and SUV options, means customers generally have a good choice of vehicles to fit their budget and travel requirements.

• AAA Member Benefits: Hertz is known for offering special benefits to AAA members, which can include discounts on rates, free use of child seats, and free additional qualified drivers, providing significant value for those with membership.

• Potential for Issues and Resolutions: While there are concerning reviews, the fact that issues (like the tire problem and the gas charge) were eventually "resolved" by calling corporate highlights that solutions can be found, even if it requires extra effort. This indicates that the corporate brand has a mechanism for addressing complaints.

• Grace Period for Returns: Rentals have a grace period of 29 minutes for returns, which offers a small buffer for unexpected delays.

• Debit Card Acceptance (with conditions): Hertz locations, including this one, typically accept debit cards for payment, though often with specific conditions like a credit check and requiring a second form of ID. This can be a useful feature for those who prefer not to use a credit card.

Contact Information

Address: 695 S State Rd 135, Greenwood, IN 46142, USA

Phone: (317) 883-2954

Mobile Phone: +1 317-883-2954

Conclusion: Why this place is suitable for locals

For residents across Indiana, particularly those in Greenwood and the surrounding southern Indianapolis communities, choosing a car rental service often comes down to convenience and reliability. Hertz Car Rental at 695 S State Rd 135 in Greenwood is a local option, but potential renters should approach it with a clear understanding of what customer experiences suggest.

On the positive side, its location on a major road in Greenwood offers clear geographical convenience for many locals, providing an alternative to traveling further into Indianapolis or to the airport for a rental. The range of vehicles, from economy cars suitable for errands around Johnson County to SUVs for family trips, caters to diverse needs. Furthermore, for AAA members, the offered benefits like discounts and free add-ons can represent real value, making it a more attractive financial choice. The fact that issues, when escalated to corporate, can be resolved, indicates a backup system for addressing significant problems.

However, it's crucial for locals to acknowledge the feedback concerning customer service and communication at this specific branch. Reviews highlight challenges with phone responsiveness and potential inconsistencies in information provided at the counter regarding policies like fuel returns or vehicle maintenance. While issues like a tire with air bubbles or an overdue oil change are serious and indicate lapses in quality control, the central takeaway for locals is the importance of being proactive.

If considering this Hertz location, locals are advised to confirm all details of their rental agreement, including fuel policies and vehicle condition, before leaving the lot. Documenting the car's state upon pick-up and return, and being prepared to follow up with corporate if local branch communication proves difficult, could be necessary. While the convenience of a neighborhood location is appealing, prospective renters should weigh this against the reported customer service experiences to ensure it aligns with their expectations for a smooth car rental experience in Indiana.

Hertz Car Rental - Greenwood - South State Road 135

695 S State Rd 135, Greenwood, IN 46142, USA