Hertz Car Rental - Hickory - Us Highway 70 Se Photos










Hertz Car Rental - Hickory - Us Highway 70 Se Introduce
For North Carolina residents, particularly those in the vibrant city of Hickory and the surrounding Catawba Valley region, having access to dependable and flexible transportation is a fundamental need. Whether you're planning a scenic drive through the Blue Ridge Mountains, commuting for business, or navigating an unexpected car repair, a reliable car rental service can be invaluable. Hertz, a globally recognized name in the rental car industry, has a conveniently located branch in Hickory, NC, striving to meet these diverse needs. This article will provide an in-depth look at Hertz Car Rental at 229 US Hwy 70 SE East, from the perspective of a local North Carolina user, exploring their services, accessibility, and what customers can expect when choosing this location for their car rental needs.
Hertz Car Rental in Hickory is strategically located at 229 US Hwy 70 SE East, Hickory, NC 28602, USA. This prominent address on US Highway 70 Southeast places it on a major thoroughfare, ensuring excellent accessibility for customers from Hickory and surrounding areas like Conover, Newton, and Lenoir. Its position on a main road means it's generally easy to find and reach, whether you're coming from local neighborhoods, or connecting from Interstate 40 or other regional routes. The convenience of its location minimizes travel time for pickup and drop-off, making the rental process smoother for busy North Carolina residents. Furthermore, being in downtown Hickory, it's typically close to various shopping centers and amenities, adding to the overall practicality for customers.
As a global leader in car rentals, Hertz typically provides a comprehensive array of services to cater to a wide range of customer needs:
- Daily, Weekly, and Monthly Rentals: Offering flexible rental periods to suit short excursions, extended vacations, or temporary vehicle replacements.
- Diverse Vehicle Fleet: Hertz maintains a varied fleet to accommodate different preferences and group sizes. This usually includes fuel-efficient economy and compact cars, comfortable mid-size and full-size sedans (like the Nissan Maxima, often a popular choice at this location), SUVs for more space (including options like the Chevrolet Tahoe or GMC Yukon), minivans for larger families, and sometimes specialty or luxury vehicles. While specific models may vary, the aim is to provide options for every travel purpose.
- One-Way Rentals: The ability to pick up a vehicle at this Hickory location and drop it off at another Hertz branch, which is highly convenient for travelers undertaking one-way journeys across North Carolina or to other states.
- Optional Add-Ons: Customers can typically enhance their rental with extras such as GPS navigation systems, child safety seats (infant, toddler, and booster), SiriusXM Satellite Radio, and various protection plans (e.g., Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS)) to provide peace of mind.
- Hertz Gold Plus Rewards Program: A loyalty program designed to streamline the rental experience for frequent renters, offering benefits like expedited service, earning points for rentals, and access to free rental days.
- Business and Government Solutions: Tailored rental programs for corporate clients, government employees, and military personnel, providing specific rates and benefits.
- Accessible Vehicles: While not explicitly mentioned in reviews for this location, Hertz generally offers vehicles equipped for drivers with disabilities, which can be reserved with advance notice.
- Wide Range of Vehicle Options: Customers can generally expect a variety of car classes, from economy to full-size and SUVs, allowing them to choose a vehicle that best fits their travel needs, whether it's for fuel efficiency or space.
- Flexibility in Vehicle Provision: As evidenced by one review, even if the "exact car" isn't available, the branch aims to provide "an even better one," demonstrating flexibility and a willingness to accommodate customer needs.
- Support for One-Way Trips: The capability to facilitate one-way rentals is a significant advantage for travelers planning non-round-trip journeys, offering greater convenience.
- Access to Customer Support: While not always flawless, the Hertz system provides avenues for addressing concerns, such as a process for issues related to cleaning or vehicle condition (e.g., via forms and alerting the location upon return).
- Brand Recognition and Network: As part of the global Hertz network, customers benefit from established procedures, a broad range of services, and the ability to find a Hertz location at many destinations.
- Staff Assistance for Bookings: One customer highlighted a "very helpful branch manager" who assisted in finding "the right car for the trip" and the "best rate," indicating a potential for personalized and effective service.
Address: 229 US Hwy 70 SE East, Hickory, NC 28602, USA
Phone: (828) 328-9110
Mobile Phone: +1 828-328-9110
For North Carolina residents, particularly those in Hickory and the surrounding Catawba Valley region, Hertz Car Rental on US Highway 70 SE East offers a viable option for their diverse transportation needs. Its suitability for locals, while occasionally subject to the variability inherent in large rental operations, lies in its accessibility, range of services, and the potential for supportive customer interactions.
Firstly, the strategic location on a major highway makes this Hertz branch exceptionally easy to access for individuals across Hickory and neighboring towns. This convenience is crucial for locals who might need a rental car for sudden necessities, such as a vehicle breakdown, or for planned trips where time is of the essence. The ease of pickup and drop-off streamlines the rental process, which is a significant advantage for busy North Carolinians.
Secondly, Hertz's extensive fleet provides a variety of vehicle options, allowing locals to choose a car that best suits their specific journey, whether it’s a fuel-efficient sedan for daily commutes or a spacious SUV for a family road trip across the state or beyond. While one customer experienced issues with cleanliness and odor in a specific vehicle, it's important to note that this individual also acknowledged having "never had such a issue with Hertz in other states," suggesting that while isolated incidents can occur, it's not necessarily indicative of the brand's overall standard or the typical experience at other locations. The branch's capacity for one-way rentals further enhances its utility for locals with varied travel plans.
Moreover, the presence of helpful staff, as evidenced by a customer who received excellent assistance from the branch manager in finding "the right car for the trip and also guided me to the best rate," highlights the potential for positive customer service experiences at this location. This personal touch, even within a large corporate framework, can significantly improve the rental process for North Carolina residents who appreciate direct and effective assistance.
In conclusion, while the singular negative review serves as a reminder for all renters to thoroughly inspect their vehicle before departure, Hertz Car Rental in Hickory, NC, remains a suitable option for locals. It provides a wide range of vehicles, offers convenient services like one-way rentals, and is easily accessible. For North Carolinians seeking a dependable car rental solution, this Hertz location, with its commitment to customer support and broad service offerings, continues to be a relevant choice for navigating the Old North State.
Hertz Car Rental - Hickory - Us Highway 70 Se Inside
Car Rental Agency
- Cargo van rental
Hertz Car Rental - Hickory - Us Highway 70 Se Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental - Hickory - Us Highway 70 Se Location
Hertz Car Rental - Hickory - Us Highway 70 Se
229 US Hwy 70 SE East, Hickory, NC 28602, USA
Hertz Car Rental - Hickory - Us Highway 70 Se Reviews
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★ 5★ 4★ 3★ 2★ 1Rented a car for a one way trip. Did I get to my destination safely? Yes. The car was the worst rental I have ever used. The jeep reeked of weed and smoke smells. When I complained about this to the agent I asked them if the car had been cleaned and asked them to come to the car to smell what I smell. They could only offer a smaller car as a replacement. I was already behind schedule. The only agent available was training someone with no one else assisting them. Eitherway, I would be inconvenienced (smoke smell or smaller car that I did not reserve). So I took the jeep. Interior at a glance looked clean (fairly new interior). As Im on the road trip, I noticed the car was not cleaned very well (interior nor exterior). Only vacuumed. The seats, dashboard, rear view mirror, camera screen, and head rests were not wiped down. Smudges and dust on them. White markings on ceiling. Ashes around gear stick. Windows, dirty. Multiple bug splats on windshield that would not wash away with windshield wipers and washer fluid. Saw a chicken nugget under seat as I was unloading the car. Everything, including myself, arrived to my destination with the odor of the smoke. I was so worried about photographing scratches and marks on the outside of the car that I did not think or consider that the company would be so careless with a basic cleaning and exterior wash. The tank was a tad below "Full" capacity. Since I was a one way customer, were they trying to get this car out of their fleet or something?Lessons learned for sure. Needless to say this is the last time I will use this location. I've never had such a issue with Hertz in other states. Beware and check everything before leaving the lot.
May 29, 2025 · J NealI rented a vehicle from this office to travel to NY state and back. I had reserved a car at another rental company, but on arrival, they did not have a car for me. So I was desperate to find a car for my trip. The branch manager at Hertz was very helpful in pointing me to the right car for the trip and also guided me to the best rate for the rental. I was very happy with the overall experience.
Jun 29, 2025 · John MarlarThe big boy that waited on me was very matter of fact, not kind or helpful at all, did not offer any guidance on use of a fully electric car...I had told him I never used one before and he said well that's the type of vehicle a managers special is and that it is noted in the fine print on a contract. It was definitely not anywhere to be found on the website that's for sure. He seemed more concerned about getting out of the rain then to help me. He told me that he had been there for 3 years and he knows what's on the contracts and how the system works. I also told him about how bad the car smelled of cigarette smoke and he said that he couldn't help that someone else smoked in the car. I told him I just didn't want to be charged for something that I didn't do, he was not even interested in what I had to say because it was raining and had to hurry himself to get back in the building. In my opinion, I would definitely not be renting from Hertz in Hickory.
May 31, 2025 · Amy SteinhoffI went online and had a mid-size vehicle reserved a week in advance. I was needing it for a one way trip to Michigan. First issue was the person running my debit card ran it the first time and it was declined due to my bank putting a fraud alert on my account. I was unaware of the fraud alert as well as him running the card a second time. After I called my credit union to fix the issue I was told that they could not use my card again because their system only allows 2 declines and then it will not allow it to be used for 24hrs. When zi finally got to paying again I was told they did not have a vehicle for a one way trip. In the end they upgraded my mid-size car to an Nissan SUV. Which was not a huge deal for me. The gas is really the only downfall on a bigger vehicle and there's not a huge difference in the mpg from one to the other. All in all I was able to do what I needed to do, but not without an hour or so of stress.
Jun 18, 2025 · Bill CookKendall knew we weren’t wanting to spend a fortune and we needed to safe and have confidence in our rental. He suggested the add- ons that were relevant and we benefited from and didn’t blow smoke about things that weren't a priority for us! Thanks for being a great business man with the right amount of ethics ! We appreciate you and will see you for our next trip! Mississippi trip 2025!
Jun 30, 2025 · Snow Gray
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