Hertz Car Rental - Hicksville - West John Street Photos










Hertz Car Rental - Hicksville - West John Street Introduce
Introduction / Overview
Navigating the vibrant landscape of New York, whether for daily commutes, weekend getaways, or essential errands, often requires reliable transportation. For many New Yorkers, having access to a dependable car rental service is not just a convenience but a necessity. This article takes a closer look at Hertz Car Rental - Hicksville - West John Street, a local branch that serves the diverse needs of residents and visitors alike. While the idea of renting a car can sometimes be daunting, especially when considering cleanliness and customer service, understanding your options beforehand can make a significant difference. We'll explore what this specific Hertz location offers, its accessibility, and what you might expect based on local user experiences.
Location and Accessibility
Hertz Car Rental - Hicksville - West John Street is conveniently situated at 125 W John St, Hicksville, NY 11801, USA. Hicksville, a bustling hamlet in Nassau County, Long Island, offers a strategic location for those in the greater New York metropolitan area. Its proximity to major roadways makes it a relatively accessible spot for both local residents and those commuting from surrounding areas of Long Island. For individuals relying on public transport, the Hicksville LIRR (Long Island Rail Road) station is a significant hub, potentially offering connections within reasonable distance to the rental office, though direct walking access from the station should always be verified for convenience. This central location in Hicksville positions the branch as a practical choice for picking up or dropping off a vehicle, whether you're heading into the city, exploring Long Island, or simply need a temporary car for personal or business use.
Services Offered
As a standard Hertz location, this branch typically offers a range of car rental services designed to meet various customer needs. While specific offerings can vary by location and availability, common services usually include:
- Daily, Weekly, and Monthly Rentals: Options for short-term or extended car usage.
- Diverse Vehicle Fleet: Access to different car classes, from economy cars for budget-conscious travelers to sedans, SUVs, and potentially specialty vehicles for specific needs (though availability may vary significantly and is not guaranteed, especially for specific models).
- Insurance and Protection Plans: Various coverage options to protect renters in case of accidents or damage.
- GPS Navigation Systems: Availability of navigation devices to help travelers find their way.
- Child Safety Seats: Rental options for car seats or booster seats for families traveling with young children.
- One-Way Rentals: The possibility to pick up a car at this location and drop it off at another Hertz branch (subject to availability and additional fees).
- Hertz Gold Plus Rewards Program: Enrollment opportunities for loyalty program members to expedite pick-up and drop-off processes, though actual benefits like upgrades are not guaranteed at all times.
Features / Highlights
While specific 'highlights' can be subjective and depend on individual experiences, based on common car rental operations and customer feedback, here are some points to consider regarding this location:
- Brand Recognition: Being part of the Hertz brand, one of the largest car rental companies globally, provides a certain level of expected standard and operational structure.
- Convenient Location for Long Island Residents: Its Hicksville address makes it a local and accessible option for many living in Nassau County and surrounding areas, reducing the need to travel further for a rental.
- Online Reservation System: Customers can typically reserve vehicles online, which can streamline the pick-up process, though actual vehicle availability on the day might differ from online bookings.
- Competitive Pricing (Potentially): Some customer feedback suggests that prices at this location might be competitive compared to other rental agencies, though this can vary greatly depending on rental duration, vehicle type, and current promotions.
- Customer Service Interaction: Interactions with staff at the counter are a key part of the rental experience, and while varied, this is where the human element of service comes into play.
Contact Information
To inquire about rentals, make reservations, or address any concerns, you can contact Hertz Car Rental - Hicksville - West John Street using the following details:
Address: 125 W John St, Hicksville, NY 11801, USA
Phone: (516) 931-2950
Mobile Phone: +1 516-931-2950
It is always advisable to call ahead to confirm vehicle availability, operating hours, and any specific requirements you may have, especially if you have a unique request or are looking for a particular vehicle type.
Conclusion: Why this place is suitable for locals
For New Yorkers, particularly those residing on Long Island, Hertz Car Rental - Hicksville - West John Street presents itself as a viable option for a variety of transportation needs. Its physical address in Hicksville offers a convenient point of access, bypassing the need to venture into more congested parts of the city for a rental. Whether you're a local needing a temporary replacement vehicle after an accident, planning a weekend trip upstate, or simply require a car for a specific errand, having a well-known brand like Hertz locally can be reassuring.
While customer experiences can vary widely, and some public reviews highlight areas for improvement regarding vehicle cleanliness and customer service consistency, the fundamental service of car rental is available. For locals, the advantage lies in the accessibility and the established operational framework of a national brand. It is always recommended for potential renters to clearly communicate their needs and inspect the vehicle thoroughly at pick-up to ensure their expectations are met. By being prepared and aware of the service nuances, residents in the New York region can leverage this Hertz location for their car rental requirements, making it a practical choice for navigating life in and around the Empire State.
Hertz Car Rental - Hicksville - West John Street Inside
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Hicksville - West John Street Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Parking
- On-site parking
Hertz Car Rental - Hicksville - West John Street Location
Hertz Car Rental - Hicksville - West John Street
125 W John St, Hicksville, NY 11801, USA
Hertz Car Rental - Hicksville - West John Street Reviews
managercallpickupSUVinsurancecredit cardemployeesmoneynamedoor
★ 5★ 4★ 3★ 2★ 1dingy car scent and bad vibes when it comes to customer experience plus i was told there were no free car upgrades allegedly available regardless of my presidential status meanwhile theres a lot full of cars - never againp.s. they never fully clean the car - we found an already smoked joint in the glove box
May 22, 2025 · Denzel MooneyAfter being involved in a car accident, my insurance company set me up with a reservation at hertz. Upon walking in, the office is solid white with no decor other than hertz policies. The people in front of me had reserved an suv for moving. The staff said they did not have their vehicle and apologized. I noticed the employees fingernails were filled with dirt and unkempt, much like the rest of my experience would be. I had 2 options, 1 being a tesla which I cannot charge and was not an option to me. I'm glad I didn't roll the dice with it as the car I got was on empty. I got my vehicle which was not 100% covered by the insurance allotment, but what choice did I have? After doing a walk around and seeing bird feces on the car, my expectations were low. The car was filthy, from the seating area to the trunk. It's like they leave the cleaning up to the customers. Not pictured is rust marks in the trunk and suction cup marks on the windshield (it wouldn't focus on them). Their prices are better than the competition, but in the future I'd pay a little extra for good service, some service, any service.Do better hertz!Edit - hertz, this is not an opportunity to apologize. With the countless 1 star reviews, at some point you must think, maybe we should hire a better staff and management for this location.
Jul 06, 2024 · Walter TrieschShocking and rude. Never again.Myself and another gentleman showed up in advance of our reservation time, only to have the only employee working there lock us out in the cold, screamed at us, and tell us that it was company policy that he had the sole discretion to rent or not rent any vehicles...and that he was going home and not giving us cars.I then called the Hertz phoneline to report the matter and they said they would happily deliver me a car...if and only if I found a grocery story and got some random prepaid credit card that they promoted??? Otherwise there was nothing they were willing to do.A true Twilight Zone experience of abysmal customer service all around. I'm amazed no one got punched in the face.
Mar 10, 2025 · Ryan KellnerThe rental was fine. But a few weeks after returning the car, something called “platepass” charged me $27.99, claiming that “Our records indicate you declined the PlatePass All-Inclusive tolling option at the start of your rental, but during your rental you activated the transponder device affixed to the car windshield and incurred tolls.” I did not turn it on, nor did I drive on any toll roads. This appears to be either a fishing expedition or an outright scam.
May 03, 2025 · Richard AboulafiaIf I could give 0 stars I would, I rented a car for a day and when we got the car it had stains in the carpet and seats, it had something streaky on the windows and there were dead bugs in the trunk, and ended up with a flat tire cause there was a big screw in the tire and ended up at a tire shop to get the flat fixed. The staff are unprofessional and rude and lazy here. When I brought up the issues they kind of just brushed it off and didn't do anything about it or refund the money to fix the tire.
Aug 15, 2024 · Caitlyn Bennett
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