Hertz Car Rental - Houston - A Fm 1960 West Photos










Hertz Car Rental - Houston - A Fm 1960 West Introduce
For residents and travelers moving through the sprawling North Houston region of Texas, reliable and accessible transportation is a daily requirement. The Hertz Car Rental location at 6578 A Farm to Market 1960 Rd W stands as a local resource for a wide range of rental needs, operating as a dedicated Car Rental Agency. While the Hertz brand is globally recognized, this specific location focuses on serving the local community with convenient access right off the major 1960 corridor, connecting key residential and business areas.
The core utility of this branch is its capacity to supply various vehicle types, from standard passenger cars to specialized vehicles like Cargo Van Rentals. This breadth of service is vital in a metropolitan area like Houston where needs can range from a quick weekend sedan rental to a commercial vehicle required for business or moving logistics. The agency aims to integrate itself as a go-to solution for both personal errands and professional requirements in the 77069 zip code area.
A key highlight of the services offered is the commitment to providing value-added features for specific demographics. The offering of Active military discounts and the emphasis on accessibility are indicative of a service-oriented approach designed to support the local Texas community. Like any high-volume service center, customer experiences can vary, as some reviews suggest excellent, speedy service with upfront communication, while others have pointed to issues with vehicle cleanliness and clarity on additional charges, particularly concerning loyalty program benefits and policies for additional drivers. Therefore, confirming all details at the counter remains a vital step for a smooth rental process.
The Hertz Car Rental agency is positioned conveniently at 6578 A Farm to Market 1960 Rd W, Houston, TX 77069, USA. This address places it directly on the FM 1960 West thoroughfare, a critical east-west artery in North Houston, making it highly accessible for residents of neighborhoods like Champion Forest, Willowbrook, and surrounding areas. Its location away from the immediate vicinity of major airports is beneficial for those needing neighborhood, local, or insurance-replacement rentals without the added complexity and cost often associated with airport locations.
The facility has taken practical steps to ensure accessibility for all customers, which is a significant factor for local users needing accommodating services:
- Wheelchair Accessible Entrance: Ensures that the main point of entry is barrier-free for all patrons.
- Wheelchair Accessible Parking Lot: Dedicated parking is available to allow for safe and easy transition from vehicle to office.
The location also features simple and functional service options, reinforcing its role as a straightforward local car rental counter:
- Onsite Services: Customers can manage their entire transaction, including vehicle pickup and drop-off, directly at the physical location.
- Parking: Dedicated On-site parking is available for customers, providing a secure place to leave their personal vehicle while it is replaced by a rental.
As a full-service Car Rental Agency, the Hertz location on FM 1960 West provides solutions for both standard and specialized mobility needs common in the Houston metro area. The fleet is diverse, accommodating various passenger sizes and utility requirements, ranging from compact sedans and popular SUVs to commercial-grade vehicles.
- Standard Passenger Vehicle Rentals: A wide selection of cars, including compact, sedan (such as the Chevrolet Malibu), and SUV options (like the Chevrolet Equinox), catering to daily driving, family trips, and general travel needs across Texas.
- Commercial and Utility Vehicle Rental: A critical offering is the provision of Cargo Van Rental services. This is essential for local businesses, contractors, or individuals undergoing moving projects who require a vehicle with significant hauling capacity beyond that of a standard consumer truck or SUV.
- Reservation Flexibility: The agency manages bookings for daily, weekend, and long-term rentals, ensuring options are available to match short-term or extended travel plans.
- Insurance Replacement Services: This local branch is often a key point for customers whose personal vehicles are undergoing maintenance or repair, offering quick and convenient insurance-related replacement rentals.
This Hertz location incorporates several features designed to add value and cater to specific segments of the Texas market. These features, combined with the convenience of a local neighborhood setting, are intended to make the rental experience more straightforward and affordable.
- Active Military Discounts: Acknowledging the sacrifice of service members, the agency proudly offers Active military discounts, providing a valuable cost reduction for veterans and active-duty personnel.
- Flexible Payment Methods: To ensure a hassle-free transaction for a wide array of customers, the agency accepts major Credit cards and Debit cards for payment, providing financial flexibility at the counter.
- Loyalty Program Benefits: As part of the national Hertz network, customers can leverage benefits from programs like Hertz Gold Plus Rewards and President’s Circle status, though members are advised to confirm specific policies, such as those concerning free additional drivers, directly with the local staff upon pickup to avoid unexpected fees.
- On-site Support: The availability of Onsite services and a dedicated local team means customers can address unexpected issues or make last-minute adjustments to their reservation with a representative in person.
- Convenient Accessibility: Full compliance with accessibility standards, including a Wheelchair accessible entrance and Wheelchair accessible parking lot, ensures the location is accommodating to all customers.
Choosing the Hertz Car Rental on FM 1960 West is particularly beneficial for North Houston locals and businesses who need a reliable vehicle without the high-pressure environment or premium pricing often associated with major airport rental centers. The availability of Cargo Van Rental makes it a distinct choice for utility needs in the area. Furthermore, the commitment to providing Active military discounts and maintaining a high level of physical accessibility are significant selling points for community members.
For a smooth experience, the local user feedback suggests the key is direct communication. While the staff is capable and the service can be quick and efficient—as noted by customers who "leave here feeling like I got what I paid for and everything happened quickly"—it is essential to confirm all verbal agreements, especially concerning additional driver fees or vehicle cleanliness, at the time of pickup. By doing so, customers can best utilize the convenience of this local neighborhood branch and benefit from its broad vehicle selection and community-focused discounts.
For reservations, inquiries about the Cargo Van fleet, or to discuss the Active Military Discount, please contact the Houston - A Fm 1960 West location using the following information:
- Address: 6578 A Farm to Market 1960 Rd W, Houston, TX 77069, USA
- Phone: (281) 397-7527
- Mobile Phone: +1 281-397-7527
Hertz Car Rental - Houston - A Fm 1960 West Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Houston - A Fm 1960 West Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Parking
- On-site parking
Hertz Car Rental - Houston - A Fm 1960 West Location
Hertz Car Rental - Houston - A Fm 1960 West
6578 A Farm to Market 1960 Rd W, Houston, TX 77069, USA
Hertz Car Rental - Houston - A Fm 1960 West Reviews
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★ 5★ 4★ 3★ 2★ 1I visited Hertz in Houston this morning to pick up my rental. They did give me the exact model I reserved, which I appreciated. However, I was surprised to find that the car was extremely dirty , probably the dirtiest rental I’ve ever received. I rent vehicles quite often, and while I happen to be a Hertz President’s Circle member and also an Enterprise Plus Platinum member, I want to make it clear that I didn’t ask for any kind of upgrade or special treatment. I didn’t even mention my status. I only expected to receive a clean car that matched my reservation.When I politely mentioned the condition of the car to the staff at the counter, the representative said there was no one available to clean it. That was disappointing, but I tried to stay understanding.Afterward, I started reading more reviews on Google, and honestly, they made me feel uneasy. Some customers mentioned unexpected charges and service issues, and it made me worry about what might happen when I return the car. Since I need it for two weeks, I’m hoping things will go smoothly. There are still some five-star reviews, so I’m trying to stay optimistic.Update: My experience after returning the vehicle.When I returned the car this morning, I discovered a $210 charge on my receipt for the additional driver. This was very surprising because when I picked up the car, I had asked the front desk representative whether I could add my family member for free under my Hertz President’s Circle membership. I understand that, officially, this benefit usually applies only to a spouse or domestic partner. However, I also understand that different locations may handle this differently. I have rented from other Hertz branches where they were willing to waive the fee, but I do not assume every location will do so. That is exactly why I asked in advance this time. The staff member clearly told me it would be free, and she registered both of our licenses.After seeing the charge, I returned to the counter and spoke to the same employee. She told me she had forgotten what she said and promised to check with her manager. She asked us to leave first and said she would follow up later. However, we have received no phone call, no email, and no explanation. What disappointed me the most was not just the charge itself but the feeling of being ignored after taking all the right steps to confirm things in advance.
Aug 04, 2025 · Lee JackyThis place is amazing. I hate that I can remember the New Orleans lady’s name but she has done an exceptional job taking care of me the two times I have been there this month . I leave here feeling like I got what I paid for and everything happened quickly. The staff acknowledges you the minute you step threw the door and she was upfront on what she had. I have been to other rental places that can’t tell you anything. This will be my new go to rental place. Great job 👍🏾
May 09, 2025 · Railroad OGreat experience at this Hertz location! Londa and Kenny were super helpful and professional the whole time. They made the process smooth and stress-free, and both had such great attitudes. I really appreciate their customer service—definitely recommend this location and will be back again!
Oct 10, 2025 · Java ThomasI want to personally thank TIFFANY for her awesome above & beyond service. Both my check in & check out were quick & comfortable. She was very professional & her personality is amazing. Thanks Hertz for hiring great employees like her. She made this my go to location from now on.
Jan 31, 2025 · Lissa LoyalThe inconsistent rentals are absolutely ridiculous. They want $500 deposit on your debit card but only $200 on a credit card. I am less than because I am using a debit card but at the same 5 Star.
Oct 04, 2025 · Natalye Thomas
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