Hertz Car Rental - Houston - Katy Freeway Photos










Hertz Car Rental - Houston - Katy Freeway Introduce
For residents and visitors in the Houston area, securing a reliable rental vehicle is essential, whether you're traveling for business, planning a weekend getaway, or simply need a temporary replacement car. The Hertz Car Rental location on the Katy Freeway is a key neighborhood branch designed to meet the diverse transportation needs of the community in Texas. As part of a globally recognized rental brand, this local office aims to provide a selection of quality vehicles backed by professional, onsite services.
Located in the heart of a bustling section of Houston, this Hertz location serves as a convenient and accessible option for personal and commercial renters alike. It’s more than just a place to pick up a car; it’s a local service point committed to keeping Texans on the move. From standard sedans for daily commutes to specialized vehicles for larger tasks, this Katy Freeway agency offers a variety of solutions right where you need them.
The Hertz Car Rental - Houston - Katy Freeway is strategically situated for easy access from one of Houston’s major thoroughfares. Its physical address is 11999 Katy Fwy Suite 170, Houston, TX 77079, USA. Being directly off the Katy Freeway, it provides excellent accessibility for customers coming from the surrounding neighborhoods like Energy Corridor, Memorial, and West Houston. This central location makes it a practical choice for those looking to avoid the major congestion often associated with airport rental counters.
To ensure a welcoming experience for all members of the community, the location also offers key accessibility features. Customers will find a designated wheelchair accessible entrance, providing smooth entry into the facility. Furthermore, wheelchair accessible parking lots are available on site, making the pickup and drop-off process simpler for customers with mobility needs.
The neighborhood setting also means there is convenient on-site parking available for customers who are dropping off their personal vehicle before picking up a rental.
As a full-service car rental agency, the Hertz Katy Freeway branch provides a range of products designed to cover various rental requirements. These services are delivered with the backing of a large, international company, ensuring standardized quality and vehicle maintenance. Customers can expect to find comprehensive rental options tailored for both short-term and extended use. In addition to standard passenger car rentals, the location extends its fleet capabilities to meet specific logistical needs for residents and local businesses.
- Passenger Car Rental: A variety of car classes are available, from compact and economy cars suitable for budget-conscious trips and short errands, to full-size sedans and SUVs for family travel and longer road trips across Texas.
- Cargo Van Rental: Importantly for local businesses, home movers, or those requiring light commercial transport, this agency specifically offers Cargo Van Rental options, providing a practical solution for hauling materials, equipment, or belongings.
- Onsite Services: All primary rental services, including vehicle inspection, contract signing, and vehicle collection and return, are handled directly at the Katy Freeway location by professional staff.
- Payment Flexibility: The agency accepts major Credit cards as well as Debit cards for payments, although specific terms and conditions for debit card rentals often apply and should be verified in advance.
- Loyalty Program Benefits: Hertz Gold Plus Rewards members can often enjoy benefits such as expedited service, which may allow them to skip the counter and proceed directly to their vehicle at select locations, and earn points towards free rental days.
The Hertz location on Katy Freeway distinguishes itself by offering specific benefits and features designed to make the rental process more convenient and cost-effective for targeted user groups. These highlights include special offers and accommodations for access.
- Active Military Discounts: A significant highlight of this location is the provision of Active military discounts. Hertz offers special rates and benefits for active military personnel and government travelers, which can include discounted rates on leisure rentals. Military members should inquire about the current offers and present appropriate identification at the time of rental to ensure they receive the applicable savings.
- High Accessibility: The facility is equipped with a Wheelchair accessible entrance and Wheelchair accessible parking lot, demonstrating a commitment to serving all community members, including those with physical disabilities.
- Local Neighborhood Convenience: As a 'neighborhood' location, it provides a convenient alternative to airport rentals, often catering to customers whose own vehicle is being repaired, who need a local vehicle for a short period, or who require a specific type of vehicle like a cargo van without traveling a great distance.
- Diverse Fleet Selection: Beyond standard cars, the availability of specialized vehicles like Cargo Vans caters to a broader range of practical transportation needs within the Houston metro area.
For Texans needing to book a reservation, inquire about vehicle availability, or confirm the details of an existing rental, the Hertz Car Rental - Houston - Katy Freeway location can be reached through the following contact methods:
Address: 11999 Katy Fwy Suite 170, Houston, TX 77079, USA
Phone: (281) 531-5491
Mobile Phone: +1 281-531-5491
Customers should always call ahead to confirm the agency’s current operating hours and vehicle availability, particularly for specialized rentals like cargo vans, as demand can fluctuate.
For many Houstonians, the Hertz Katy Freeway location is a compelling choice due to its strategic position and range of services. The most valuable aspect is its role as a dedicated neighborhood car rental agency, meaning you don’t have to drive to a major airport to pick up or drop off a car. This is particularly advantageous for individuals and local businesses in West Houston who value efficiency and proximity.
The availability of Cargo Van Rental is a definite plus for anyone in the Texas region with moving, renovation, or small business needs, offering a practical, short-term logistical solution that not all car rental companies provide locally. Furthermore, the commitment to providing active military discounts is a highly valued feature for our service members and their families in Texas, potentially offering significant savings on both business and leisure travel.
However, it is also worth noting that, like all high-volume service providers, this location has received mixed feedback from customers. Some user reviews indicate potential challenges with vehicle cleanliness and the availability of specific car classes (such as 7-seaters) at peak times, which can lead to disappointment and the need for downgrades or changes. Prospective renters should take these comments into consideration and are strongly advised to take proactive steps to ensure a positive experience. This includes confirming their reservation details, being explicit about their vehicle requirements, and thoroughly inspecting the rental car upon pickup for cleanliness and existing damage. Planning and booking in advance, especially for popular vehicles like large SUVs or cargo vans, is highly recommended to mitigate potential issues related to inventory shortages.
Ultimately, choosing Hertz on Katy Freeway means opting for a nationally recognized brand with the convenience of a local Houston address, offering specific benefits like accessibility features and discounts, and a useful fleet selection that includes commercial vehicles. By confirming all details before arriving, local users can maximize the potential for a smooth and satisfactory rental experience.
Hertz Car Rental - Houston - Katy Freeway Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Houston - Katy Freeway Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Parking
- On-site parking
Hertz Car Rental - Houston - Katy Freeway Location
Hertz Car Rental - Houston - Katy Freeway
11999 Katy Fwy Suite 170, Houston, TX 77079, USA
Hertz Car Rental - Houston - Katy Freeway Reviews
priceinsurancephonemanagerdrivingmoneycredit cardrudenoonemployee
★ 5★ 4★ 3★ 2★ 1Last time I will ever rent from Hertz again. They oversold their rentals and I had to take another uber to a different location to finally get a car and to make it even worse, they gave me a dirty rental. Unfortunatley I did not even realize how dirty it was inside until I got home. There is nothing worse than knowing you are sitting in someone else's dirt. It was gross. I am taking the car back to them tomorrow. If they can't respect customers enough to give them clean cars, then they don't deserve my money.
Sep 14, 2025 · TokunboRecently rented a 7 seater SUV and had a worse experience, took the car back home after checking around for scratches. Driving back 30 mins, as we got ready for the trip and as people opened the passenger side door, there were 100s of ants spreading from the hinge side., Had to drive all the way back 30 mins to return the car only to find there are no more 7 seaters available and had to downgrade to a 5 seater. The agent was reasonably offering a 10% discount on the new rental and voiding the prior. But its a sheer waste of time and had to compromise with a 5 seater while the need was for a 7 seater. Not expected from Hertz
Aug 18, 2023 · Barath TThe best I have been to! Service was great had an amazing experience from start to finish! Tyrone is the absolute best and he makes sure he gets the job done!
Sep 18, 2025 · Jae ThomasI had a great experience renting with Hertz. All of the team members were friendly and helpful. Thank you all so much for the outstanding customer service and for a pleasant rental experience!
Jun 17, 2025 · Jasmine TaylorWas one of two customers in there and it took 45 minutes to get checked out and I had a reservation. Two of the attendants kept flirting with the other customer while I was waiting for them to complete my reservation. Will definitely not be coming back to this place
Apr 21, 2025 · Scott Wolters
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